Arrived when scheduled, told me what he found, what it would cost. Followed up with the cost, and…read moreabout when the part would be here. Called to schedule completion of the job. Arrived and completed the repair. Reliable and dependable.

We had an ice maker that had been on the fritz for a while. Stan came out the day after I called…read moreand took a look at it. The problem involved replacing several parts that no longer functioned and a plumbing issue so it wasn't a straight forward fix. Stan was very persistent and got it fixed. I was very impressed by his friendliness and professionalism. My dryer out and Stan is coming over tomorrow to straighten it out. Having someone you can have confidence in and trust is great!

Erik showed up on time and quickly and professionally repaired my Samsung dryer. I appreciated him…read moreexplaining and showing me all the parts that were broken AND having the needed parts on his van. He also cleaned up the lint and debris after the job. Highly recommend for dryer repairs!

Worst company ever 3 weeks later still not fixed. Had to call company on 2 seperate occasions…read morebecause I had an appointment and the technician wasn't in. Only for me to have to call them to find out he wasn't coming in. Paid 380 for 1 simple part to be fixed. Hopefully this new technician cant fix this part or I want a full refund and go somewhere else! !!

Their staff is always very helpful and they have a great selection of anything you need for home…read moreimprovement. Sometimes their prices are a bit higher but if you can catch them at the right time during a sale you can make up for it.

Not helpful at all. Long wait at returns while Employees standing around on their cell phones. Go…read moreto any other Lowes but Mebane NC.

Mike was thoroughly professional in every way that a repairman should be. He diagnosed the problem…read morecorrectly over the phone and arrived with the necessary parts and pointed out to me how the parts had failed. He took the time to examine my washer completely and pointed out a few potential points where soap scum build up could cause future problems. He got down on the floor and levelled not only the washer, but the dryer as well, which had nothing to do with the visit. I've seen some reviews where the customer critiqued his manner. When I need a repairman, I am not interested in whether or not they went to charm school. I want a skilled, efficient, knowlegeable professional, and Mike fills the bill completely. Highly recommended.

Mike gave prompt service, he had rude tone when we discussed matters and was overly priced. We were…read morecharged $300 for light bulbs

Have them come out to repair a washer that was stuck in a spin cycle, they came out and said that…read morethe washer needed to be replaced with a new gasket as it was severely clogged shortly after they replace the part and we set the washer all of the water seeped out into my place of business throughout the carpet, and it flooded my workplace when I reached out for someone to come. They did come back out that day, but I have been asking for a manager or owner to call me and have yet to receive a phone call on flood damage.! they are now saying they need an additional two more parts as they realize a new coat that was never picked up originally that I am still waiting for an owner or a manager to call me on how this could have happened . No responsibility and no apologies were made for any of the of this caused!!

We have a Kitchen Aid Refrigerator that had quit cooling. I called Fred's Appliance Repair and…read morescheduled for a service person to visit. The service person, Samir, arrived promptly at the scheduled appointment time. He diagnosed the issue and informed me that a part, requiring 5 business days to obtain, would be required. Samir provided me a price for the total repair job and asked if I wanted to have move forward? I agreed to the repair and a week later I was contacted and Samir was scheduled to complete the repair. The refrigerator was repaired and is now working fine. I honestly have nothing but favorable comments to make about the service I received.

Be aware that the owner of this company attempts to charge a 10% Federal Tax and charge NC Sales…read moreTax based on the county where he resides as opposed to the county where the work is being performed. When questioning the federal tax, he stated, "tell that to uncle Sam and the cost of doing business within the state of North Carolina as a sole proprietor."

Very good. Efficient and very reasonable. Maintained good contact! Worked quickly and efficiently…read moreand explained clearly what the problem and how to avoid and reoccurrence.