Update : Just for the sake of getting rid of this project and move on with my other projects, a…read morevery small settlement was paid to me, and we agree to close the contract and release all other legal obligations . An explanation of why I was ignored for so long was not provided , but certainly heard enough of bragging about how those million dollar homeowners love them. One can only wonder what's the hidden message there. Below is my whole project experience. I hired this company because it was recommended to me by someone who had good experience with them. However I was extremely disappointed on the irresponsible actions from the contract workers after the remaining of the work trailed for more than a year. To be fair, the initial part of experience was what you can expect with any standard professional company, the crew was polite and clean after themselves. After sometime, things began to get worse. The corner counter top was cut completely off center, after repeatedly contact and request for correction, a correction was promised , however nothing happened after almost a year after numerous back and force via email, phone calls, etc . Instead of take initiative and fixing the issue, I was given a phone number, and was told to call the counter top company MYSELF and make appointments MYSELF. After many calls with a lady who clearly has communication issues and barely understand what I was saying, a guy from the counter top company came alone , with a pencil and piece of paper board. He had no idea what was the job is for, and cut the board in wrong angle again. I caught the mistake before he left my home and basically hand held him to draw correct lines on the board. I did his work, and he left, and was never heard again. Of course, after this November 2017 incidence, everything fell completely silent again. I was never contacted to have a follow up again, or even a check in "hey, have you got your new counter top yet ? " or " I have things ready for installation ". NOTHING. From November 2017 to JUNE 2018. Ironically, all the way till I left my initial YELP review. During the summer project period, the contract worker left without making the microwave function , one light switch was installed upside down, one was not installed, thought still got charged . It was stated in the contract that the paint was a certain model, however, worker showed up with a much lower grade and claimed it was the right one. Also the contractor left was two jars of the paint which should belong to me. And painted one wall with the wrong color. AFTER ONE YEAR OF THE PROJECT I'M STILL EXPECTING WORK TO BE COMPLETED --- Update - I have to pay another company to come in , and fix all the mistakes. Also the workers parked in the wrong spot while clearly been told not to. and caused $400 towing fee and still have not paid back to me.

Kitchen and Bath Concepts was the only company who was able to take care of our complicated shower…read morefloor problem. The management and the service people were wonderful. We were very pleased with their service. Project was delivered on time and budget. We highly recommend Kitchen and Bath Concepts to others!

i purchased a bosch refrigerator, wolfe oven and speed oven and miele dishwasher-salesman…read more Steve Scarborough- my speed oven had an issue after 3 years, steven immediiately got in me in contact with an amazing repair company and wolfe stands being their products and even though i was just owut of warranty, Wolfe greatly discounted my out of piocket to less than $200- very pleased with service and delivery- we ordered when there were still appliance delays and everything arrvied and was delivered in time for my kitchen renovation

I bought a Miele dishwasher from ABW. after it was installed, I could not get it to set up properly…read moreto work following the Miele instruction book. A General contractor came over to help me, and he also couldn't get it to start and function properly following the instructions and after some online searching. I called ABW for help, and they told me that they do not tell you how to use the products they sell. ABW told me that I had to go through Miele to learn how to get this machine to work. Miele has a two week waitlist for In person help. I've never bought a product from a company that will not tell you how to use it before. And I will not again.

Shannon, Mark, and the team did an excellent job remodeling our kitchen and bathrooms…read more I saw kitchen and bath depot mentioned on Reddit of all places and the moment I stepped in to the showroom, Shannon greeted us and answered all of my questions and was super friendly. They worked with us on the design so everything was exactly what we wanted and the project manager Mark was always available to answer questions when the guys were working on the house. We now have an amazing kitchen with lots of storage and a bathroom with the soaking tub I've always wanted! Overall we had a great experience with them and would use them again in the future.

Kitchen & Bath Depot just finished a major renovation of our kitchen (new cabinets, countertops,…read morebacksplash, ventilation and appliances). We can't be more thrilled. We had used KBD before on a simpler renovation (new master bath shower) and we were delighted with their work, so didn't hesitate to engage them for this far more elaborate project. Why are these guys such great remodelers? Let me list just a few of the reasons. * Completeness: Except for appliances, KBD displays and sources everything that is required. You aren't sent around to countless vendors to look at their wares and then be the middleman in negotiating appropriateness, availability, prices, etc. * Design assistance: You are offered as much or as little as you need. But be forewarned, Rich and Olga are likely to be much more familiar with design issues than you - so that when they make their suggestions, you will hit yourself on the side of the head and wonder why you didn't think of these issues or ideas yourself. * Craftsmanship: With remodeling, everything doesn't always exactly fit together. Walls are not perfectly plumb, corners not perfectly square, ceiling heights may be wavy and floors are not perfectly flat. Thus, craftsmanship is required to neatly mount cabinets and appliances to that they look seamless. KBD installers (who are direct employees, not subcontractors) all made the extra effort to ensure that everything (even stuff that we would never would have noticed) was done right and looked perfect. Thanks, Tony, Walter, Mark, Raphael and Steve. * Predictability: You are told what work and workers are coming next; everyone arrives on time; and other than for weekends (and two snow days) work is done every day. Our full kitchen remodel was completed in just four weeks - slightly faster than initially estimated. * Neatness: Drop clothes and dust shields were laid/affixed every day. And no day ended without a through clean-up of the job site. * Price: As noted by other commenters, KBD's prices, while not discount rates, are very fair for the extent and quality of work being done - and below some quotes that we received from other remodeling firms. Further, you are not nickel-and-dimed for extra costs from minor changes or challenges. * Peace of mind: Remodeling can be stressful. You worry that things will not be done right, that you are paying too much, or the final product will just not look good. Hire KBD and you can put those worries aside. The job will be done better than you will have imagined, it will look beautiful, and you will be happy to have made the decision to contract with KBD.

My friend and I took the macarons baking class at this location this past weekend. Chef Jess was an…read moreabsolute delight! The class was about 3 1/2 hours long and held at 9am. I appreciated Chef Jess' enthusiasm, kindness, patience and sense of humor--especially so early in the morning. Macarons can be intimidating but she set up our expectations at the beginning of the class and taught us helpful techniques. The macarons turned out decent looking but tasted delicious! The class is a fun opportunity to learn, bond with friends and meet new people (especially if you're teamed up with them - you're put into in groups of 4). You get a 10% in-store discount if you shop the day of your class. I appreciated that Chef Jess gave us a brief store tour; I ended up buying a couple of her recommendations. Can't wait for my next class! All the Sur La Table staff are friendly and knowledgeable. The store is well organized and the available samples are always a fun perk.

I am basing this more on the cooking experience than the actual shop itself…read more Chef Lisa was amazing! We appreciated her energy - she was consistent and great throughout the 2.5 hour Argentine steak night experience. She involved everyone in the class and the food was delicious. We will definitely be back!

I purchased my beautiful kitchen Bertch cabinets from Bath & Kitchen Showroom and contracted with…read morethem to install the cabinets and oversee the installation of the countertop. They did an superb job from the design of the kitchen to the installation of the cabinets/countertops. I highly recommend.

Well they do have a trifecta of sorts. Lousy service, unkempt showroom and limited products. I…read moreliterally had to beg the designer to answer a few questions. She allowed me to ask exactly one question per interaction. They had some product brochures, but the one by the quartz samples was from 2020 so even the written material wasn't of help. The admin person was nice enough, but really knew nothing about the products on the floor and had to confer with said disinterested designer. I was referred to this place by the son of a friend who had assistance from Daniel when he did a complete kitchen remodel. Unfortunately Daniel ran away from me as I entered the showroom (I knew who he was based on his photo on their website.) I wanted a place that wasn't as precious as some of the Bethesda showrooms are, but this place isn't it. Just go online instead of bothering to drive out to Rockville. You'll get much more information that way, that's for sure. Makes you wonder how they stay in business.

Jennifer White did a superb job! We came to the Mosaic Tile display center several times and…read moreworked extensively with her. She was very savvy in identifying designs and product selections, as well as, walking a fine line with my wife and I who have very different ideas for our kitchen! She also made excellent suggestions that would incorporate our views, as we'll create our kitchen. She was very personable and attentive to our needs! Mosaic Tile is is fortunate to have a professional who will enhance your reputation as a place to visit when you need sophisticated and professional help! John Gannon and Barbara Saragovitz

In retiling our main bathroom we picked a large 12" x 24" wall tile that we liked at a respected…read moretile store in Gaithersburg. Unfortunately, the bull-nose tiles that were available with the same pattern had a much whiter background color than the large tiles. We went to numerous tile stores looking for a better bull-nose option and couldn't find anything close to our large-scale wall tile pattern. A general contractor recommended that we check out Mosaic in Rockville and we're very glad we did! Their tile options were the best we have seen and we found a bull-nose large scale (6" x 18") tile that is a near-perfect match to our wall tile! J.R. and Mr. Rueda were fantastic reps and we only wish we had started at Mosaic for all our tiling needs. And the price was very reasonable! We won't go anywhere else again. Best service and tile selections we've seen in the DMV and we've lived here for 30 years.

Masterful Craftsmanship…read more I am giving a full 5 stars to the crew that finished our basement. These guys are true professionals and absolute masters of their craft. Their work ethic was matched only by their incredible attention to detail, the quality of the finishing throughout the entire space is top-notch. They were consistently respectful of our home and clearly took immense pride in everything they built. If you are looking for elite skill and a flawless physical result, this team is as good as it gets.

H&C construction has been my go to contractor for my last two large renovation projects. The most…read morerecent was a full bathroom teardown and renovation and we are thrilled with the results. The work the team did was beautiful and a great value for the price. We went a little over 10% over budget, which is just about what I expected for a project like this, and I was pleasantly surprised that we actually finished a few days early. The work comes with a 3-year warranty too (which we needed in the past and have had no trouble using), which gives extra peace of mind. Each person on the project - Elena the project manager, Juan the site supervisor, Alexa the designer, John the estimator, and especially the lead technician Cornelio was a pleasure to work with. As with any renovation, there are always surprises and hiccups along the way, but the team handled everything professionally, even when I was stressed and occasionally cranky. One thing of particular note was how much the team was willing to work with me when the inevitable surprises came up. There are things that nobody can foresee, which usually results in a change order and extra cost, but then there are those little things where everyone leaves a conversation with a different impression. In those latter instances, I always really appreciated how willing everyone was to meet me halfway and to make sure I felt good about how things were going and confident that we were doing right by each other. All in all, I highly recommend them and they will be my first call next time I have a project!

I was pleasantly surprised at the counter offerings with Granite Works. Every thing was clearly…read moredescribed to me. Last counter I did was Formica over 30 years ago and things had changed so much. I picked the quartz and the pricing was fair. The purchase process, measuring and installing went perfectly. Every step was smooth as silk. Great experience and couldn't be happier.

So glad I found Granite Works. The quote was competitive, they were extremely professional and I…read morecouldn't have asked for better service. I loved the end result. Would certainly hire again.