It's a very small place, but it's very cozy and intimate. You can tell that the people there love…read morecats. My last cat had been going there for years for checkups and sometimes to board there when we were on vacation. She was very old (~20 yrs) when she had a stroke. We knew there was nothing that could be done, but were very sad nonetheless. Before her euthanization, they were very understanding of our needs--they let us spend as much time with her as we wanted before telling them that we were ready to say goodbye. A week later, we received a handwritten card from the vet to give us his sympathies. It was a very nice gesture! Now we have a new cat and we still take him there. We are pleased with the care that we have received there and its location is convenient to our house.

Cats Exclusively is a small practice dealing exclusively with cats. We see Dr. Lann. He is very…read moreknowledgable about cats and he never pushes unnecessary services. He's also particularly good with cats. We took a new rescue recently and had some concerns about the cat being difficult but Dr. Lann made it look easy. He also made extra time and stayed late to see our new rescue when we only had an appointment for our other cat. The front desk staff are also very friendly and the atmosphere is quiet and calm which we think is better than the bustling office we take our dogs to.

I have found the best vet that I have had (and I have had many). the office is warm and…read moreprofessional. Dr Peggy is the first vet that actually spent time to fully explain my cat's problems. I don't think I have ever had a conversation that was this good. Prices are reasonable. Didn't have any problem getting an appointment. I highly recommend All Cat's Care. After reading reviews, Dr Peggy is not the same vet. Nor is the office so unprofessional as described. Must be old vet.

NOT RECOMMENDED!!!!! Our sweet kitty, Emmy has suffered from Stomatitis (if you are unsure, Google…read moreit) for years. Our primary vet has treated Emmy for the last 3-4 years from Stomatitis and recommended that we begin thinking about extracting all her teeth in an effort to combat the Stomatitis. Unfortunately, at the time, our Vet did not have the resources for a full extraction and recommended that we find a cat dentist who could provide us the dental services we needed. About 2 weeks ago, Emmy began another Stomatitis infection; we decided that enough was enough and we'd bare the expense of the full extraction. With that, we contacted All Cats Care Center as their ad stated that they could provide full dental services. We made an appointment (05/05/2025) and had our current vet forward Emmy's records over (these 3 years of records obviously shows that we have been aggressively treating her for years, certainly not neglecting her health). When my fiance brought Emmy to her appointment, he was spoken to like he was the worst pet owner in the World (to be fair, Emmy was very sick and looked it as well). However, if they'd bother to have read her medical record, they would have seen the exact opposite. He was spoken to in such a condescending, demeaning way. When Dr. Peggy finally "examined" our Emmy, she stated that Emmy had a tumor under her tongue that was more than likely malignant. When my fiancé asked what made her think that, he was told: "my years of experience and expertise". Dr. Peggy further stated that the only way to know would be to do a biopsy; however, she encouraged euthanizing Emmy. Dr. Peggy then stated that Emmy had an ear infection (which she'd showed no signs of at home) and provided us with a $130 antibiotic. Stunned, my finance took the medication and Emmy home. That night, after many tears and sobs, we decided that we would bring Emmy back to our regular vet with the information that All Cats Care Provided us. When we called our regular vet on Tuesday, 05/06/2025, we were told to bring her in immediately. Our vet performed a FULL examination, drew blood, and looked at the "tumor" in her mouth. We decided that we would have Emmy biopsied on Thursday, 05/09/2025. She was put through a lot of tests to make sure that she was healthy enough for sedation and provided her with an antibiotic shot and a steroid shot. After, in the 10 minutes it took us to bring her home, our Emmy was back to her normal self. And, by the way, she was also swabbed for an ear infection that came back negative!!!!! Long story, now short, Emmy's "tumor" was removed on 05/09/25 and was not in fact a tumor at all, just an additional pocket infection from the Stomatitis (Important Note: our vet was kind enough to groom and wash her after the biopsy, so she came home looking beautiful with a new scarf on - that's called CLASS!) To be sure, we sent the biopsy out to histology so we would know 100%. Last night, our amazing vet called to provided us with the best news ever......Emmy does not have a tumor, nor does she have cancer, and the pocket infection has been completely eradicated!!!!! Thanks, All Cats Care for making us spend a week thinking our kitty was about to cross the rainbow bridge causing us heartbreak that we did not need to go through. The only good thing I can say here is that we donated the antibiotic for the fake ear infection to our Vet for another person whose cat actually has an ear infection and may not have the funds to purchase the medicine. Good on us, if we'd listened to Dr. Peggy, our sweet Emmy would be gone from this World for nothing!!!!!

The Pawsitive Cafe- Downtown Rochester's First Cat Cafe has adorable cats, but the real surprise…read morewas how good the vibe is. It's one of those places where you can tell the owner genuinely cares, and it makes all the difference. Warm, welcoming, and just a really happy place to spend an hour. Oliver had the best time watching all the curious cats check him out from his carrier. I think they were just making sure he was qualified to visit. If you've been on the fence, go. Great cats, great people, and many of the cats are looking for furever homes, so you might leave with more than just a coffee. If you're looking for a local business to support, this one's an easy yes.

They are not looking for volunteers, even though they claim to be understaffed. Careless with…read morecustomers, extremely short-staffed, and unprofessional business. Look for real adoption agencies.

Great place to adopt your next family member. Its very small, not fancy and run by volunteers, only…read moreopen on Sundays but you can leave a message during the week or send an email an your call will be returned. I see there have been some negative reviews- know that they are operating with volunteers and are very low-budget. With that said, the volunteers I worked with were very nice and doing their "job." They want to know that you will will provide a loving and safe home before adopting. You will be "screened" and need to wait a few days before taking your new kitty home. There is also an adoption fee, they need to cover costs. The sweet cat we adopted was in a foster home and clearly very well-cared for. She was socialized with other pets and the owner gave her lots of attention. We are so happy with our new kitty, Phoebe Katz, THANK YOU!

I honestly don't know why anyone would give this place a good review. After no one responded to my…read moreon line application I went in person. They had me fill out a written application. Then I got to see the cats. The cat I was interested in was listed as gentle and loving. The gentleman who came to get her out of her cage had to call another staff to help him because he said she was "difficult". They let you interact with the cat you choose in a small room in the back. The room was crowded with random furniture and generally unpleasant. I understand that cats can be really nervous with strangers but there was no way to tell what her temperament might be in these surroundings. They offered to have the foster call me to talk more about her. Again, no call, no response. I'm guessing some of the people in there were probably volunteers but they didn't seem to know much about the cats in there (or much about cats in general). All in all it was a really disappointing experience. I ended up adopting from another agency.

To Whom May Concern:…read more I had left a voice mail telephone message, waited. Then had sent an email, all 16 days ago. Your advertisement states your love for animals. However, it is proper to answer an email AND phone call within 24 hours, when running a professional business. I have yet to hear from you. I am currently back from my FOUR day trip, in which I needed your services desperately. For feeding/litter box cleaning for two CATS, that is it. I had to search for another individual, in which I called my Vet, with success. It is unfortunate that you have lost not only a potential customer, but future references.

I found CC pet sitters online through a Google search when I needed someone to cat sit in a pinch…read morewhile my husband and I were going on vacation for a week. The owner Ned did a meet and greet at our place first to meet our cat Gandalf. You can tell Ned is a pet whisperer and our normally shy cat immediately took to him. He went through a form to get to know us along with Gandalf and went over where the litter box was, food etc. along with what he would want us to do in case of emergencies etc. We felt very comfortable with Ned and have used him several times since. Pricing is very reasonable. He usually does 30 minute visits and will leave a visit summary of how the pet is doing and what Ned did on the visit. My neighbor was also impressed as Ned introduced himself and what his purpose was in the building when she ran into him, very professional.

The folks at irondequoit animal hospital are exceptional and truly there for our pup. As with any…read moreplace I'm sure there are fantastic doctors and support, and the opposite end. However we have not see the latter. Doctor got on the ground to truly meet my pup and earn his trust. Limiting the stressful nature of the vet. They also allow text which is truly fantastic to reorder medicine. We're new to Rochester but we strongly recommends the Irondequoit Animal Hospital

got ripped open by an animal and we brought her in there and because we didn't have an appointment…read morethey wouldn't see us and they told us to find an Emergency Vets a lady overheard this and gave up her appointment for us. They put us in room and then called the police. They came and told us we had to leave and they were sympathetic to us and they said I wouldn't come back here if I were you this place is known to be coldhearted. This place was terrible and I gave him week before for x-rays for my . So inhumane their stomach was opened wide open with the biggest gas I've ever seen and anything.

Enrique is the best! Our cat is 20 years old and we have been bringing her to Abbey's Cat House her…read moreentire life. Highly recommend.

I called with a concern and they were able to get my dog in the next day. Dr. Holly was amazing!…read more She really listened and really cared about our fur baby! We were able to get what we needed to help our Casey. I have to say that the front desk staff great, also. Very friendly.

This hospital is the best. They took such good care of my rabbit, Peanut, and the techs, reception…read morestaff and Dr Sifkarovski were so sweet to us even when I was crying emotional wreck! He did pass away at home, and I received a beautiful card in the mail from them unexpectedly. I definitely recommend this place for your pets and will utilize them in the future.