I've adopted two great dogs from the shelter. The volunteers who work there are very nice and most…read moreof the workers are too. Some really go above and beyond. Some of that can be overshadowed a bit by the rather surly woman who works at the desk. I do feel bad for her as I'm sure it's not an easy job to do but it can definitely dampen the experience. Beyond the staff and volunteers, the shelter itself is depressing as hell. The two rows of kennels that face each other in the middle are intimidating to walk down and the dogs really seem to trigger each other, very stressful environment. The building needs a HUGE makeover. Also, It smells awful, even when you first walk in. I understand there are animals there but the whole lobby doesn't need to smell like urine and various other unidentifiable smells. It doesn't even smell that bad where the dogs are contained, why so gross out front? Anyway, I'd give five stars because I love our dogs so much and would def support from them again but had to take off a couple of stars because the building itself and overall mood is quite abysmal. It seemed there have been efforts lately to change that but they've got a loooong road ahead of them.

This is my 2nd bad experience with Verona Street Animal Shelter. Rude, rude, rude! I came across a…read moredog that was wandering my street. I grabbed him b/c I saw a collar but quickly noticed he had no tags. I walked up/ down my street asking if anyone recognized him - no luck. So I brought him home and gave him water and cat food (b/c I only have cats). He's a sweet boy, full of energy, I posted on FB and the local neighborhood sight (Maplewood)... I did all the things and hit all the buttons. I called 911, who dispatched Animal Control, then they advised me to bring him over to Verona Street. While there, a rude ass, tall woman with straight hair, came to the door (with the security guard) and would not allow me to leave the dog... after I was told to bring him there. She asked me who told me to bring the dog there, I asked if I could put the dog down to show her on my phone (that was at 3%) she refused - I was trying to show her the phone number on my soon-to-be dead phone - while balancing a dog. But I shouldn't be surprised this isn't the first time I've encountered RUDE ass women at Verona. If they don't like their jobs, maybe they should consider a different field. Maybe next time, I will turn a blind eye and just let the dog wander and hope that he doesn't get hit by a car. Sadly there won't be a next b/c i will not get involved as much as I love animals - - I will NOT get involved. I hope that the pup finds his family. To that RUDE woman I encountered, today... I hope you step on dog poop and drag it into your car every day until Dec. 31, 2024.

Everything went well! The staff is very professional, knowledgeable and love animals! They help…read moreyou make choices in accessories if needed. Not pushy! They are patient and no matter how many times I called, they were kind. Jeff, the Owner is the most dog wise person I have ever met. He picks up the puppies from local breeders no matter what the weather, weekly. The website is easy to navigate. They keep the shop spotless! The puppies play in groups. It is a total joy to do business to get the new member of your family from Allie's.

We bought a beautiful bred Imperial ShihTzu from Jeff at Allie's Pet corner! We have her AKC…read morepapers and all the PIN numbers, needed to have litters if wanted. We had a beautiful Shih Tzu for 16yrs. Daisy fits our home perfectly

I found my sweet little bean of a boy here and I couldn't be happier. The adoption process was easy…read moreand the foster checked in a couple times to make sure we were adjusting ok.

I've fostered and adopted through Kellers Kats and they are amazing! Highly recommend!read more

This has to be the most beautiful, well maintained SPCA I have ever visited. The building itself…read morelooks epic from the parking lot. (And there is a good sized lot for parking, by the way!) Flowers were planted everywhere. You can see a big metal heart, a gigantic cow, and signs for the petting zoo and the farm walk. We started inside. When you first walk in you are greeted by the gift shop. Lots of fun things here. My daughter of course was totally entranced by this part of our adventure! Then we started with small animals. We saw bunnies, rats, ferrets, and turtles. They all seemed content and well cared for. Everything looked and smelled clean. They had hammocks, toys, food and water, and space to play. The kitties were next. Though the cages are always smaller than you'd like to see due to necessity, almost all of the them had a box, a bed, and a litter box, and quite a few were doubles that had places to climb, toys, and "privacy" visors for kitties who just wanted to nap in peace. There were a couple of larger rooms with cat towers and other fun things for free roam time and visitors! We saw the dogs last. There weren't too awful many, and most of the rooms were signed "staff only". So that part was a little bit disappointing. I would have loved to have a little more interaction with the pups! We wandered outside after that to scope out the petting zoo, which was closed at the time of our visit, and then the farm trail. We LOVED this part, as we got to see horses, cows, pigs, and ostriches! There was also a really beautifully done pet cemetery, complete with "rainbow bridge". If you're an animal person this really tugs at those heartstrings. You know what I'm talking about! The whole farm trail was just so beautifully done and well maintained. And it made for a decent walk, too! On our way back to the parking lot we saw some other things that caught our eye, like sidewalks bricks that were laid "in memory". Right next door is a playground, too! Absolutely 100% recommend for pet adoption, volunteering, or if you are just looking for a fun place to meander like we were.

Lollipop Farm is composed of a board of individuals that turn a blind eye to animal abuse. They…read morehave refused to step in and help dogs that were chained up outside in temperatures well below zero. In fact dogs have froze to death due to their negligence.They also have lied to animal advocates regarding dogs being kept inside an abandoned "house" without heat, food and water- stating that they were taking a dog that was in a crate and had eaten his way through the side- and was stuck and bleeding, for help. Animal advocates watched them back a van in to "take the dog for medical help" while numerous Rochester PD stood guard on the property. However, it was later learned that they never removed the dog- it was all a staged game. Lollypop takes in thousands and thousands of dollars- pays their board of directors massive salaries and continues to abuse and mistreat animals. STOP SUPPORTING THIS TRAIN WRECK!! THEY ARE USING PUBLIC DONATIONS TO FUND THESE SALARIES-NOT PROTECT ANIMALS. After walking through the above mentioned house - through feces and urine and finding more than one dog in this type of situation, Reno DiDomenico, from Lollypop, stated that they don't take action because nothing is wrong. You do the math.

Awesome people! Great animals! Slow moving animals but they are respectful and helpfulread more

Though I've never adopted from HEART I have stopped in to both their Hamburg and Williamsville…read morelocations. All of the volunteers are super friendly and so so caring! You can tell how much they love what they do. They're all extremely educated on their animals as well, if you need help finding your match they will find you the perfect cat. :)

Assistance is adoption process . Staff is attentive. They offer great advice when one adopts a new…read moredog into your home Joanne

Absolutely the best adoptipn network in Rochester, NY. They noyt only got me themost wondercful…read moreloving dog but they dont keep any dogs in crates or cages They are fosteted by amazing peopleuntil adopted. I got my dog Mickey from them and he has quickly become the most important thing in my life. I don't know what I'd do or where I'd be without him. He is just a littlebundle of love that you couldn't take away from me for a million dollars. I LOVEmy rescue dog. Call them first. You will NOT be dissapointed. They are the best rescue in NY, bar none!!!!

Great service courteous Helpful staff, Melissa was very intuitive to needs…read more Was glad to have been involved with the service .

From the owner: We are at a dog daycare and dog boarding facility that is also medically infused with our employees…read morefrom veterinarian clinics and we also take in surrendered animals and re-train them and rehome them cheaper than any other rescue and we are very adamant on replying sooner than others. We specialize in post op surgery patients, diabetic and any chronic illness as we can medicate and care medically. Our facility has couches, TVs and we do not cage. Our dog boarding stalls are made out of wood and design like horse stalls so that they are not fully enclosed and feel trapped

I came here in 2023 with my mom and was impressed with the open floor plan where the cats free roam…read moreinstead of being kept in cages. I ended up adopting a kitten, spay/neuter, vaccines, and microchip was included in the cat adoption fee. I started volunteering there recently and I am still in awe of how well the cats are treated, no cats are put down unless they are suffering. They also do literally everything possible to keep the cats happy and healthy. I have watched them treat an elderly cat with hyperthyroidism, spending money on two different surgeries to help him. You can tell how much the employees love these cats and how passionate they are.

We ended up here after no luck finding a non-high needs cat at another popular pet adoption org…read more Pet Pride is 100% dedicated to cats and is the best cat adoption org I've ever been to. The house is a cat loving dream, maybe there were about 70 cats when we visited. We ended up adopting a 3 month old fostered kitten from Kitten Kingdom, one of their many domains there for various cats of different ages and stages. There were lots of catios and the cats are generally given free range of the place. The staff and volunteers were great and helped my kids get acquainted with many of the cats. The adoption process was smooth and straightforward. The follow up was great and appreciated.

Fantastic service, this line of work is difficult, yet this Animal Clinic makes it look easy. I…read moreappreciate what they did for my cat "Toothy" and then later for "Roosevelt". Kind and professional. I was unemployed but I could still care for my pets b/c they made it affordable for me.

Excellent care for our cats - one middle-aged and one very young. Staff was very professional and…read moregentle. Social Security recipients included in city of Rochester groups eligible for subsidy.