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    Kittens Up

    3.0 (74 reviews)
    Closed 10:00 am - 7:00 pm

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    We brought home our kitten Freya from KittensUp with so much excitement, but within the first 1-2 days we noticed unusual tearing from her eyes. At first, we thought it was just normal adjustment. By December 24th, however, the tearing had progressed into thick yellow discharge, which alarmed us enough to take her to urgent care on Christmas Day. At urgent care, the veterinarian told us that Freya was showing signs consistent with feline calicivirus and possibly herpes virus -- both conditions that can only be contracted in a breeder or shelter environment, and both lifelong. We were told it was highly unlikely that she had never had a previous episode, as these viruses are extremely contagious and spread through close contact with mothers or littermates. Two days later, on December 26th, we brought her to a second hospital for further testing. The respiratory panel officially confirmed calicivirus as well as bordetella, and the veterinarian strongly suspected that Freya had been exposed before arriving to us. We were also advised she may develop pneumonia. Within her first 13 days with us, Freya spent 5 days in veterinary hospitals, including being placed in an oxygen incubator the day before New Year's Eve due to labored breathing. The emotional stress of seeing a five-month-old kitten go through this has been devastating. The financial cost has also been extremely high -- over $3,800 in medical bills within the first week and a half, not including the adoption or transport costs. We contacted KittensUp's warranty department hoping for some acknowledgment or a good-faith resolution. Instead, we were told that the situation was essentially ours to deal with and were offered no apology, no remedy, and no refund, despite multiple veterinarians confirming that Freya's exposure to these viruses almost certainly occurred prior to us receiving her. One of the hardest things for us to accept is that calicivirus is lifelong and contagious, which means we will never be able to safely give her a cat sibling in the future. This was an important part of our plans for her life, and we were never told that any health risks like this might exist. We are sharing our experience so other potential adopters can be fully aware and ask the right questions. Freya is an angel and deserves the world, but the lack of transparency and responsibility from KittensUp has made this a very painful and costly start to her life with us.

    Rest in peace Asher (Wally)  You are furever loved
    Ewelina K.

    I honestly wish I could elaborate but I am in emotional shambles. Please stay away from this place if you don't want to go through emotional trauma after seeing your baby kitten dying. They're selling SICK cats! They just care about profit and it's the saddest part really :-(

    Lea D.

    I had always been one to adopt a cat or randomly find one outside but my boyfriend and I had been talking about getting a munchkin kitten and I became obsessed with the idea. We started following this location on Instagram and kept an eye on their available kittens. We saw they had some munchkins so decided to drive down and check it out. Just to look (famous last words). It turned out that the munchkins weren't in the store yet but we still took a look at their kittens and immediately fell in love with one. After just a couple minutes, we knew he was the one. We left that day with him and he's been perfect ever since. The sweetest most perfect boy!

    Max

    Bringing home Maximus on March 30, 2025, was supposed to be a dream come true. He was a purebred Maine Coon--a breed I'd long admired--and instantly became part of our family. Sadly, less than four weeks later, Max passed away after being diagnosed with suspected FIP. We fought to save him with everything we had, including emergency ICU care and antiviral treatment. He was only a baby. Max had never been exposed to any other animals outside of the kitten he was housed with at the KittensUp storefront. When we submitted our claim on May 2--including all medical records, a formal letter from our vet confirming a clinical FIP diagnosis, and over $6,200 in emergency care receipts--we weren't asking for a refund. We asked for a store credit or compromise. We even offered to work things out through his GoFundMe. Instead, the response we received was cold, contradictory, and deeply disappointing. They denied the diagnosis without waiting for our vet's follow-up and cited a contract clause that voided their health guarantee due to a vaccine our vet administered--something standard in feline care. But what hurt most was realizing that we never received a copy of the contract in the first place. And when we asked for it, we were ignored. They also claimed Max was "housed alone," even though we were offered his sibling at the store--proof he was not isolated, as they stated. We did everything right. We gave Max love, immediate care, and trusted the seller when they told us he was healthy. And when tragedy struck, we tried to handle it with empathy and openness. Instead of compassion, we were met with disclaimers, silence, and blame. I'm sharing Max's story not to start a fight, but because others deserve to know. Behind every kitten is a family. Behind every policy should be humanity. And in this case, all we wanted was for Max's short life to matter--to be met with understanding and fairness. He didn't get that from KittensUpForSale. And neither did we.

    Jozsi N.

    We drove down to Kittens up with the intention of just looking at some of their kittens and potentially putting our name down for a Scottish Fold munchkin, however after we walked through the store this little guys quickly won over our hearts and we left with him that day. Meet Rocco, the most adorable and well-behaved kitten. He came home already knowing how to use the litter and hasn't had a single accident, he loves people, and everyone who sees him falls instantly in love. Look forward to many more years with this adorable guy. Would definitely recommend this store to anyone seeking a specific bread of cat as they have it all and even ship nationwide.

    Tao
    Vee C.

    I got the most sweetest kitty on Earth!!!!! Thank you so much! If you want a great cat, contact them!!!

    Always next to me

    Got it when he was 6 months old from Belarus where the breeder is and he came home the first night already did his things in the litter. The rest is how smart he is, healthy and affectionate baby boy! We bonded so well like we know each other from last life! Good breeder is everything that's all I can tell you!

    Karina D.

    Amazing! I live in Vegas and the brought my kitty all the way here with all the documents. The process was easy and I was sent pictures every few days to see how he was doing. They also checked on him every few days to see how he was adjusting to the new home. I am so happy with our new cat, he is a beautiful burmese.

    This is Cecil,now 1 year old. From Kittensup4sale

    Kittens are from excellent lines and their temperament shows they have been raised in the family. Their general health is good and they are free from serious diseases such as Felv/Fiv. Choosing them from a diverse stock is a wonderful experience and so is the anticipation of receiving them and bringing them home.

    Sir Charles
    Jillian C.

    Love this place! We just brought home kitten number 2. In April we got Paisley and today we brought home Sir Charles. They are probably the most reputable cat provider I have met in south Florida. If quality, health, and specific breeds are important to you. This is definitely the place to go!! Here is Paisley and Sir Charles !! So happy they re the most loving cts I ever had!!

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    3 years ago

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    Thank you so much!!!

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    8 years ago

    The owner worked with me to make everything right. These guys stand behind their kittens

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    6 years ago

    Found this place on Instagram. Just picked up my cat today and I'm in love !!!!! Glad I found them.

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    6 years ago

    Landed on a gold mine. I can't wait to see my kitty next month.

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    Page 2 of 2

    Ask the Community - Kittens Up

    Review Highlights - Kittens Up

    The breed is Scottish Fold and Scottish Straight from the same litter.

    Mentioned in 2 reviews

    Read more highlights

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    Normandy Boston Terriers

    Normandy Boston Terriers

    (1 review)

    Here is what I wrote:…read more I went to meet one of the adults (Malcolm) twice. During our first discussion Kevin casually mentioned the dog has "gone into the corner and peed", but he thinks "it is when the girls are in heat". I asked again about this on our second meeting and he said "I'm not sure which one does it, I can never catch them". He also said he had never had an accident in his crate. As a side note: I have adopted all of my dogs and am accustomed to helping with potty training. Marking behaviors is another story - especially at 3 years old, that habit can be very difficult to break. On June 29, 2026 I paid him $1,300 to take Malcolm home as my husband looked so smitten, but I had a bad feeling. We lost our Boston 4 weeks prior and were grieving profusely. Kevin told me the dog was microchipped, but no microchip number was given to me. He had no medical records to provide to me either, he only gave me his AKC papers. When we arrived home we walked Malcolm outside first. As soon as he came inside Malcolm peed on an item on our floor, and a minute later jumped onto the couch, lifted his leg, and marked our couch. I returned him to Kevin within 2 hours of us taking him, which is what is listed in his contract is required if you do not keep the dog. Most of the less than 2 hours we had him was to drive to/from Pembroke. I sent him a letter asking for the return of our money, and in return I would not post anything. He has since sent me demeaning emails, but kept saying he would return us our money. He has not given us our money back (which he will say he is not required to do). He also threatened to take legal action against me if I defamed him in anyway. Speaking the truth is NOT defamation. I also spoke to another woman who got an adult from him, who was sick with two parasites when she got her dog. She provided me the vet records as proof. FYI because these are quite transmittable.

    From the owner: We are breeders of Boston Terriers. If you’re looking for a quality Boston Terrier Puppy, please…read morevisit our website and contact us.

    Dog Boutique Store

    Dog Boutique Store

    (10 reviews)

    Exceptional Breeder! We had a wonderful experience getting…read moreour Teacup Yorkshire Terrier puppy from Jim & Gilda at "Dog Boutique Store"! From the very beginning they were incredibly knowledgeable, transparent, and communicative. They truly go above and beyond to raise happy, healthy, and well-socialized puppies. You can easily tell these puppies are raised with love and care. If you are looking for an ethical and dedicated breeder, look no further, Jim is outstanding! Highly recommended! Monica Fontenelle-Evans BONCHIC

    BUYER BEWARE...I got my puppy in March, she is a Toy Poodle, she is now 8 months and she is…read moreadorable, she's vey small (currently 4 pounds) I had to wait this long to spay her because she is so small. I got her at 2.3 pounds, I had to wait till she got bigger. Well she hits 4 pounds and it's time to get her spayed. She is so small I have to go to a specialty hospital. Blood needs to tested before a spay takes place to make sure all is well with the puppy, when they drew the blood for testing, my dog would not stop bleeding, just from a needle puncture, the vet was concerned about that and he ran more test!!! Turns out my puppy has Von Williebrand disease, it's a blood clotting disorder, it's very rear in small breeds, it's seen more in Doberman Pinschers, It cost me a small fortune to get her spayed, but that neither here or there, I had the money to get her through this! I wanted keep my happy little puppy well, had I NOT had the money for further test my puppy could have bled out while getting spayed at a regular Veterinarian not equipped or experience to do surgery on a dog like mine. I took her to a great SPECIALTY hospital in Wellington, Florida called ACCESS Specialty Animal Hospital Palm Beach County They did a great job with my puppy, Dr. Alec Sherman is the BEST Thank you!!! Now the rant...WHAT PISSES ME OF IS THAT I CALLED THE PERSON I GOT THE PUPPY FROM JIM ANDREWS, I GOT HIS VOICE MAIL, I LEFT A MESSAGE LETTING HIM KNOW THAT I GOT A PUPPY WITH A REAR DISEASE AND THE BREEDER SHOULD BEWARE OF THIS, IT'S NOT FAIR TO THE PUPPIES AND THE BUYERS, NOT EVERYONE HAS THE MONEY TO HANDLE THIS SITUATION, AND THE LOSS OF A PUPPY CAN BE THE OUTCOME!!!!! HE NEVER GAVE ME A CALL BACK!!!! THAT IS SO IRRESPONSIBLE ON EVERY LEVEL!!!!!! I love my puppy, I would pick her again even if I knew about her Von Willebrand disease!!!!! So again I say, BUYER BEWARE...THE LEAST HE COULD HAVE DONE WAS TO LET ME KNOW HE acknowledged me!!!!! So for those who got a toy poodle born December 13, 2025 from this breeder make sure it not related to mine because Von Willebrand Disease is hereditary ....yes HEREDITARY!!!! I hope the people that spend this kind of money to get a healthy pure breed and not a puppy from a puppy mill...makes you wonder!! So I'm very happy to say that my sweet fur baby is doing well, her surgery was 2 days ago. I'm just happy that I was able to afford this whole ordeal, because I bonded with this awesome little creature for 5 months, I would have been devastated to have lost her that early in her life!!! Please beware, always get your fur baby examined by a veterinarian after your purchase your puppy!! Please spay or neuter your fur babies, they live longer!!!! BTW I have spent so far due to this disease my puppy has $10,500.00 again BUYER BEWARE!!!!!! This includes purchase price!!!!

    FavCats

    FavCats

    (3 reviews)

    Thank you, Katya! Our family has gained a huge love…read more The kids are absolutely thrilled. Our kitten is incredibly well-socialized, healthy, and affectionate -- I honestly have no words. Katya explained everything about the breed in detail and helped us find the kitten that truly fits our family. I've never experienced this level of care and service before -- it's simply amazing. I highly recommend working with Katya. She's truly exceptional!

    She sold me a very sick kitten. I obviously did not know at the time that the kitten was sick. She…read moredid not provide veterinary documents outlined in contract and admitted to administering the vaccines herself. No vet ever directly treated this cat even though she has a vet listed in the contract. The testing for feline HIV and leukemia was never done even though it says it is done in the contract. She offered to take back the kitten in exchange for another. At this point the kitten was part of the family and you can't trade it in like a TV. This is a living breathing animal with feelings. After giving me an old email for payment she did not contact me to tell me she was missing $800 of the payment. I only found out when I called to get Veterinary records and report that the cat was sick. She now calls this a refund. She has yet to provide the vet documentation. The money has not been returned to my account it is stuck in Venmo limbo. She demands the records from my vet but refuses to provide the records outline in her contract which my vet needs to treat her. She threatened to show up at my house and take the kitten from me. I'm so sad. It heart breaking to fall in love with a kitten and find out she's has a chronic illness. If you need any other information or supporting documents do not hesitate to DM me.

    Kittens Up - petbreeders - Updated September 2026

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