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    Kiwa Salon

    4.2 (376 reviews)
    ModerateHair Salons
    Closed 10:00 am - 7:30 pm

    Services - Kiwa Salon

    Haircut

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    Reviews With Photos - Kiwa Salon

    Japanese candies and snacks plus a cold barley tea while they do their magic.
    Grace H.

    I've been a loyal Kiwa customer for probably at least 7-8 years and have used Misaki pretty much the entire time. She is so sweet and ALWAYS knows how to translate the pictures I show her into something I like. I know that when I tell her I only want a trim, that she won't cut TOO much off - (I have had terrible experiences with other places where one inch translates into 2 inches). She is great at cut and color! The only bummer is that I need to learn to call further in advance as she is often fully booked. When I get there, I love that they have Japanese mags (which TBH is probably one of my favorite parts of the visit). They offer a small coffee/tea drink menu and give you a tiny assortment of Japanese candies to enjoy during the service. The shampoo experience is always a treat too - they REALLY do a great job with the head massage. They follow it up with a complimentary massage which is always appreciated. I have tried other Kiwa stylists while Misaki was booked / on maternity leave and I always left kicking myself for not being able to have her do my hair. FYI - I learned they are closing the FIT location and moving back to their other location at the beginning of the year.. and on top of that, Misaki is going out on maternity leave sometime in January and will return sometime in March and on the weekends only to start.

    do not go. Do not waste your time and money. Picture 1: what I sent and asked for. They said yes. Estimated a price of 400+ dollars Picture 2: my natural hair color Picture 3: what they got me for 5 hours and 400 bucks

    at Kiwa by Senior Stylist Oki.  Looks like a stair in a staircase that takes on the personality of a ramp the next second. $95 for this.
    N. D.

    I was assigned a senior hair stylist named Oki who charged $95 for my shoulder length haircut, which was fine if the results were at least decent. See attached photo for evidence--notice the abruptness of the cut at the bottom. The other side was not much better, either. This was after I had pointed it out to him and he still could not see my point so I had to capture it on my phone and drew a line along the bottom to show how it was pin straight along the back but it sloped downwards all of a sudden, creating a really weird angle I did not request. Mr. Oki was also annoyed that I pointed out the inadequacy. His body language (making a face while turning away) and verbal language ("Oh, so you did not want it straight then? .. So, you did not want an angle then? ... So, you actually want more layers?") showed it. Oh, he also ever-so-lightly touched my right breast three times as he cut the front parts. Three times, it happened. Intentional? Customers, you be the judge. Two words: Take Heed. Unless, you want to have to correct the haircut, not once, but twice, and you want your breast touched during a (bad) haircut. *One star, because the lady who shampooed and assisted with coloring was friendly and helpful.

    Taken last week. The curls are super loose now. Practically nonexistent.
    Stefany W.

    I've been going there for my haircuts and recently I decided to get a digital perm. The first time they permed it (end of august), it was still super loose so they asked me to go back again to get it redone. I went back early September (1.5 weeks later) and now it's been two months and my perm is essentially nonexistent. I'm not sure if the process is the problem or my hair but regardless, it's a little disappointing to have paid 250 or so for the process and have it last less than 2 months. I'm still going to go back for my haircuts cause I think they do a good job but I don't think the digital perm is worth it.

    This was me before walking into the salon (yesterday).
    Melody A.

    This was the worst color, cut, and style of my life. Not the Kiwa I've been going to for 8 years. I'm disappointed to the point of tears. Now I have to pay to fix this, plus I don't even know where to start.

    Isabel M.

    Worst perm ever. It looks like I got my hair crimped or dreaded. I feel terrible writing this because everyone was very nice, but this is not a perm. I'm too upset to write anything more. I'm going to vomit.

    TANY'S MAGIC YO! (Except if you book her up any more I will personally shank you.)
    Gia S.

    OMG. So I am a color virgin and all about having the luscious black asian locks until I had a total YOLO moment this summer (well, continuous moment) and started creeping on balayage pinterest boards thinking I could handle some half-highlights. Even that lent to months of hemming and hawing - I must've booked and canceled a few times before finally committing to it and HALLELUJAH. My life has changed. I went to Tany with some photos of Mila Kunis' subtle balayage highlights and emerged like the closest Asian hair replication genetically possible. I mean this is some Splice ish. This is some Dolly the Sheep ish. See photos. I even picstiched that ish for you. If you had only $300 in your bank account and had to choose between feeding your family/cat/yourself or getting a hair/life upgrade at Kiwa I would tell you to choose Kiwa. KEEP CALM AND KIWA ON.

    The back of my curls

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    I love the vigorous Japanese hair-washing technique, and Tie is very skilled. I loved my blowout. Products are very good too.

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    Page 1 of 10

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    Ask the Community - Kiwa Salon

    Does KIWA offer 100% natural henna dye? I'm looking for henna and indigo with no chemicals because of my scalp sensitivity. Please let me know... and what do they charge for henna and indigo dye services. Thanks!

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    Review Highlights - Kiwa Salon

    Despite the difficulty of my hair, like the thickness and texture, Misaki and her co-stylist remained patient!

    Mentioned in 55 reviews

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    YUME Hair

    YUME Hair

    4.6
    (81 reviews)
    0.9 mi
    $$

    I had my hair done by Masaki and was extremely disappointed with both the result and the way my…read moreconcerns were handled afterward. I paid $480 for my appointment and left with hair that looked patchy and not like what we had discussed. While disappointing results can sometimes happen, what bothered me most was the complete lack of communication afterward. I reached out to Masaki on May 13 regarding my concerns and attempted to resolve the issue privately. I never received a response. It has now been about a month, and despite giving plenty of time for a reply, I have been ignored. I did not immediately leave reviews or make public comments because I wanted to give him the opportunity to address the situation directly. Unfortunately, that opportunity was never taken. For $480, I expected a higher standard of work and customer service. Based on my experience, I cannot recommend Masaki.

    Updating my review: I used to come here because the haircuts were strong, but over time the…read moreexperience deteriorated significantly. Appointments became rushed, started late, and lacked even basic professionalism. You're barely greeted when you walk in, and the overall tone makes it feel like you're inconveniencing them just by being there. I told them multiple times I had a head injury from a concussion and the lack of care was very concerning how abrasively they washed and handled my head. My most recent appointment was a complete failure. I asked for a warm, golden brown and came prepared with multiple reference photos. While the color was processing, I clearly flagged that it was pulling purple. That concern was dismissed, and the product was left on longer. The result was the darkest my hair has ever been, almost black with a cool, purple hue. The exact opposite of what I requested. The color job is all mismatched, the lower part of my hair significantly darker, the roots are sloppy and uneven. When I pointed this out, the response was defensive and dismissive. At one point, I was sarcastically asked if I wanted to "bleach it," which is an inappropriate and careless suggestion for already fine hair. It was mind blowing to have this handled so poorly and then be rushed through a cut that does not look anywhere close to the quality of the past cuts. I followed up requesting a refund, given that this will take months to correct and fade, and received no response for over 48 hours. It's not even about the money - it's about the severe lack of respect. What's most surprising is that this level of defensiveness and lack of accountability was unacceptable, especially after such a grave mistake. Instead of thoughtful adjustment and ownership, the response was dismissive in the moment and silent afterward. Mistakes happen. How they're handled is what defines a business. This was not handled well. NYC has no shortage of salons that can deliver both technical skill and professionalism. This is not one of them. Updating this with a pic and additional NYC HAIR SALON SEO terms so future customers are warned since the salon has decided to block me after no satisfactory resolution. The pic at the top right was me pre-hair f*** up. Only come to this salon if you'd like to come home and cry.

    Photos
    Bleach with Plex Bond Protection care treatment. 
Minimize damage during the chemical bleaching process.
    Bleach with Plex Bond Protection care treatment. Minimize damage during the chemical bleaching process.
    Full head bleach -Silver Gray-
    Full head bleach -Silver Gray-
    Bob haircut

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    Bob haircut
    Harueh - Nomad

    Harueh - Nomad

    4.5
    (299 reviews)
    0.9 mi
    $$$

    Within the first 5 mins of sitting down for a "consultation", I was told I have frizzy puffy hair…read morein the back, and I needed a perm asap. This was their "best advice for me" and that I should come back and get both together. I only needed a haircut and this was the only chance I got (I am a SAHM with 2 kids and minimal backup except this day) so I said I would consider it but I need a cut now. It was 6 months since my last. That must have just not been the right thing to say bc I was judged, insulted during the entire session and I got the worst haircut of my life. I can't even get it fixed because it is so much shorter than I wanted. There are huge "texture" discrepancies all over my hair, the most obvious being in the back near my neck. There's also a strand of hair far longer than the entire length of my bob cut. I don't even understand how this happened. I'm so traumatized. I would never recommend this place and will never ever come back. I really had 1 chance to get a cut as a treat to myself, since I really don't have extra time to spare. And now I have to live with this until it grows out, definitely more than 6 more months. If I could give -1000 stars, I would. Please do yourself a favor and find a salon that can do a nice cut for long AND SHORT hair. WITHOUT A PERM TO MAKE IT ALL STRAIGHT FIRST. The skill level here is just so sub par. I could have done it myself.

    I used to come often but my hair stylist is no longer here, I got a haircut recently and tried a…read morenew stylist Ara. I haven't cut my hair in 6 months and I have really long straight natural hair so you can say it is a blank canvas. This is probably one of the worst haircut I have gotten in years compared to other places that are in different price ranges. Leaving the salon it looked good styled but when I went home to wash it and had more time to look without it curled I saw really choppy layers and the length is much shorter than i wanted. For a cut I paid $107-110 not including tips and expected a decent cut for that amount. Truly disappointing as holidays are coming up and I have been wearing a hat to cover up, cannot wait for this to grow out but will take months. Ara was really sweet and nice but I don't think the skills were there.

    Photos
    Harueh - Nomad
    Jelly perm by Kelly
    Jelly perm by Kelly
    The example

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    The example
    Nonstop Style

    Nonstop Style

    4.9
    (61 reviews)
    1.0 mi
    $$$

    Kelvin is my now my go-to stylist after my friend recommended me to him. She's also been going to…read morehim for awhile and after my first haircut with him, I can genuinely say it was one of the best haircuts Ive ever had - it was exactly what I wanted and I walked away feeling so happy with the results. I went back recently to bleach my hair and I was so shocked by how good it came out - and in only 4-5 hours! He's definitely a professional and knows what he's doing especially when it comes to dying/bleach/toning and cutting short Asian hair to fit my face shape. I rarely need to tell him to fix or that I'm not satisfied with my hair; I trust his process and he's never failed me.

    I used to love this place but this will be my last visit. Both the front desk and stylist were cold…read moreand unfriendly. I asked for ash brown (which I usually get) but I got a way lighter color than expected and the bleach (he went over the bleach twice) really damaged my hair. On top of that, they charged me for a haircut I never asked for. During the balayage, the stylist cut/thinned (no idea what he did because he never asked me) some of my hair (maybe 10 "snips"?) and they later charged me an additional $70 for the "haircut." This really pissed me off because in the middle of my appointment, I even heard an assistant ask in Mandarin "is she getting a haircut?" and the stylist shook his head. I was really unhappy with my hair that I went to get a hair treatment (for the dry, damaged hair) and toner at a different salon a week later. That stylist even asked "who did your hair?"

    Photos
    Balayage by Wendy
    Balayage by Wendy
    Hair color designed by Wendy
    Hair color designed by Wendy
    Bloody Halloween by Jenny

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    Bloody Halloween by Jenny
    Unfade x Muze Salon

    Unfade x Muze Salon

    4.8
    (1.2k reviews)
    0.3 mi
    $$$
    Established in 2015
    Speaks Mandarin

    I've been seeing Charles Wan for the past two years, and he has completely transformed my hair into…read moreexactly what I've always wanted! What sets Charles apart is how much he genuinely cares about the health of your hair. It's so hard to find a stylist who prioritizes maintaining healthy hair over trying to sell you additional services. Before finding Charles, I saw several different hairstylists throughout the city, but none of them cared about the long-term health of my hair the way he does. I've been coloring my hair for years, so I definitely don't have the healthiest hair to begin with. Charles understands my hair, knows exactly how it processes, and never rushes the coloring process. He takes his time with every step to make sure my hair stays healthy while still achieving the results I want. Over the years, he's earned my complete trust. I always value his recommendations because he truly understands my hair and always has its best interest in mind. I'm so happy I found my go-to stylist in the city. I absolutely love my hair every single time I walk out of Unfade x Muze! If you're looking for someone who is incredibly talented, patient, and genuinely invested in the health of your hair, go see Charles!!! you won't regret it!

    They scheduled me within the week that I reached out to them. I had previously bleached my hair and…read morethen had my hair dyed black so they offered me a consultation. I went in and they were able to service me very quickly. The vibe is very upscale and very nice. The staff was very kind and very helpful. They tested a strain on my hair and it turned out red, and said that I wouldn't be able to go ash blonde. Super grateful that they did a test but very sad that I was unable to do the color that I want. They did offer me to do like an ash brown, but that wasn't what I wanted unfortunately. They told me I could wait for it to grow out and then they can't fix it up and do the color that I want. I will definitely be revisiting the salon since the service is so good and they are so kind.

    Photos
    Unfade x Muze Salon
    Unfade x Muze Salon
    Hair coloring service(Foilayage)

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    Hair coloring service(Foilayage)
    Catalia Beauty & Wellness

    Catalia Beauty & Wellness

    3.8
    (466 reviews)
    1.0 mi
    $$

    I decided last minute that I wanted to have my hair blown out a mere 3 hours before a work party…read more I looked into pricing at Ulta and Dry Bar and then happened upon Luxe Den which was literally around the corner from where I work. I walked in at 330 and walked out a little past 4 with a fresh blow out. The woman who did my hair was pleasant. I didn't want anything involved, and my blowout was no frills. She gave me nice volume with the velcro rollers. For $55, it's definitely worth stopping here for a blowout.

    It was my boyfriends birthday and I wanted to surprise him with a day of getting pampered. Since we…read morehad been walking for what felt like an eternity at New York during our first day I thought a massage seemed like a great idea. I booked the couples retreat the morning of and I couldn't get an appointment until 1 pm. Guess it wasn't too bad but was super excited to get pampered. We arrived a little before 1 and right away we were escorted downstairs into the spa section. For a Wednesday it was pretty dead and the only people that were there was just me and the bf. The couples package came with * 1 hour massage * 30 minutes private soaks with milk & honey scrub * 30 minutes in couples suite which includes jacuzzi tub & sauna Since it was my boyfriends birthday I requested rose petals like I had seen in the Yelp picture. I was a bit disappointed to see that it looked nothing like the picture and it was fake rose petals which I thought was weird. I'll give them an A for effort though although it looked nothing like the picture. The massage was amazing. She did a really great job. Most of my massages are pretty rough but she did a great job with light to medium pressure. I really liked the glass of champagne and the chocolate truffles. The private soak was nice but I really enjoyed the sauna. It was definitely a great experience. Came out feeling revitalized. My boyfriend really enjoyed the massage and the amenities.

    Photos
    Happy Client at Plump lips at Catalia Beauty Salon
    Happy Client at Plump lips at Catalia Beauty Salon
    Manicured Nails in Manhattan NY
    Manicured Nails in Manhattan NY
    Plump lips at Catalia Beauty Salon

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    Plump lips at Catalia Beauty Salon

    Kiwa Salon - hair - Updated August 2026

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