I called to ask about appointment availability, and the experience was honestly shocking. The person who answered gave zero professionalism or basic courtesy -- they just hung up on my husband mid-conversation without any explanation. No "we're busy," no "please call back," nothing. Just straight-up hung up. If this is how they treat potential customers before you even book, I can't imagine how they handle actual clients. Customer service says a lot about a business, especially a hair salon where communication and trust matter. There are way too many salons out there to waste time on one that treats people this disrespectfully. Definitely taking our business elsewhere. read more

I had such a wonderful experience at Kiwa Salon and can't recommend them enough, especially Tie. From the start, Tie was incredibly thoughtful and precise. I showed him reference photos, and we talked through what would realistically work for my hair and what would look best. He really listened, explained his approach clearly, and communicated throughout the entire process, which made me feel very comfortable and confident. He took his time with the haircut, and the result was amazing. This was also my first perm, and I absolutely love the outcome. The whole experience felt calm, intentional, and professional, and the results exceeded my expectations. If you're looking for a stylist who truly listens, collaborates with you, and delivers beautiful results, I highly recommend Kiwa, and especially Tie. read more

I've been getting my haircuts at Kiwa Salon for about a year, but my recent experience was very disappointing. I've been on the waitlist for nearly two months, and when I called today to try to make an appointment and simply asked how long the waitlist currently is, the receptionist was extremely rude. I was told, "Why would I tell you our information?" and then told that I should just go to another hair salon. If this is how long-time customers are treated for asking a basic question, it's hard to understand why anyone would want to continue coming here. I've always liked the haircuts themselves, but the appointment and customer service experience has become unacceptable. 約1年間こちらのKiwa Salonでヘアカットをしてきましたが、最近の対応には大変失望しました。ここ2か月ほど予約待ちの状態が続いており、本日あらためて電話で予約を試み、待ち時間がどの程度なのかを尋ねただけでした。 しかし受付の方から「なぜそんな情報を教えなければならないのか」「他の美容室に行けばいい」といった、非常に失礼な対応を受けました。 長年利用してきた客が基本的な質問をしただけで、このような対応をされるのであれば、今後も通いたいとは思えません。施術自体は気に入っていましたが、予約対応や接客態度には大きな問題があると感じました。 read more

I love the vigorous Japanese hair-washing technique, and Tie is very skilled. I loved my blowout. Products are very good too.

I've been a loyal Kiwa customer for probably at least 7-8 years and have used Misaki pretty much the entire time. She is so sweet and ALWAYS knows how to translate the pictures I show her into something I like. I know that when I tell her I only want a trim, that she won't cut TOO much off - (I have had terrible experiences with other places where one inch translates into 2 inches). She is great at cut and color! The only bummer is that I need to learn to call further in advance as she is often fully booked. When I get there, I love that they have Japanese mags (which TBH is probably one of my favorite parts of the visit). They offer a small coffee/tea drink menu and give you a tiny assortment of Japanese candies to enjoy during the service. The shampoo experience is always a treat too - they REALLY do a great job with the head massage. They follow it up with a complimentary massage which is always appreciated. I have tried other Kiwa stylists while Misaki was booked / on maternity leave and I always left kicking myself for not being able to have her do my hair. FYI - I learned they are closing the FIT location and moving back to their other location at the beginning of the year.. and on top of that, Misaki is going out on maternity leave sometime in January and will return sometime in March and on the weekends only to start. read more

Kiwa Salon - Japanese candies and snacks plus a cold barley tea while they do their magic. - Hair Salons Near Me - New York, New York

See all

do not go. Do not waste your time and money. Picture 1: what I sent and asked for. They said yes. Estimated a price of 400+ dollars Picture 2: my natural hair color Picture 3: what they got me for 5 hours and 400 bucks read more

Kiwa Salon - Hair Salons Near Me - New York, New York

i have been jumping from one salon to the next, but decided to stick with kiwa salon as they've never let me down. I always ask for tie, he's very nice and good at his job read more

My fiancé and I visited Kiwa for haircuts for the first time today and we both left very happy with how they turned out! We had Hiro as our stylist and he was super meticulous with our haircut. He executed exactly what I wanted for a long layered haircut and gave me a great blowout after! I have to say the shampoo was the best I've ever had too - super relaxing like I was at a spa. Loved the whole experience and can't wait to go back! Hiro is our hair hero :) read more

I was assigned a senior hair stylist named Oki who charged $95 for my shoulder length haircut, which was fine if the results were at least decent. See attached photo for evidence--notice the abruptness of the cut at the bottom. The other side was not much better, either. This was after I had pointed it out to him and he still could not see my point so I had to capture it on my phone and drew a line along the bottom to show how it was pin straight along the back but it sloped downwards all of a sudden, creating a really weird angle I did not request. Mr. Oki was also annoyed that I pointed out the inadequacy. His body language (making a face while turning away) and verbal language ("Oh, so you did not want it straight then? .. So, you did not want an angle then? ... So, you actually want more layers?") showed it. Oh, he also ever-so-lightly touched my right breast three times as he cut the front parts. Three times, it happened. Intentional? Customers, you be the judge. Two words: Take Heed. Unless, you want to have to correct the haircut, not once, but twice, and you want your breast touched during a (bad) haircut. *One star, because the lady who shampooed and assisted with coloring was friendly and helpful. read more

Kiwa Salon - at Kiwa by Senior Stylist Oki. Looks like a stair in a staircase that takes on the personality of a ramp the next second. $95 for this. - Hair Salons Near Me - New York, New York

Kiwa Salon never disappoints! I've been trying out other salons in the city over the past few years due to relocation but I always find myself comparing the quality and service to Kiwa - it is truly unmatched! There are hundreds of beauty salons in NYC but Kiwa Salon is by far my favorite one out of the dozens of other places I've been. The staff are incredibly friendly, welcoming, and are the top experts at what they do. THANK YOU for always making me feel beautiful and for putting a huge smile on my face every time I walk out of your salon! I've decided to stick to this place for as long as I'm in the city read more

Kiwa Salon is my favorite salon in New York City and I've been coming here for TEN years now to see Hiro who is the absolute best. I completely trust him with my hair and he always knows just what to do - I often get compliments from other salons when I am out of town and need to go elsewhere for a cut or treatment! Kiwa is a super friendly atmosphere and service is amazing. In non-Covid times, they would offer you tea and little snacks. The shampoos and massages are the amazinggg and I highly recommend the deep conditioning hair treatment to restore your damaged hair to health. They also sell loads of Milbon hair products that you should be sure to pick up while you're here! Tip in cash! read more

When my stylist retired and sold his Union Square shop, I tried different salons in the city but was disappointed - until I found Kiwa and Oki. Oki is a new top stylist and has the amazing talent to cut and style hair exactly the way you describe that you want it to be. This is a near impossible feat and one I've found to be incredibly rare in NYC despite the plethora of hair stylists. The dual hair blow dry is a treat as is the massage after a relaxing hair wash. At Kiwa, they take your time washing your locks unlike some spots that do a slam bam dunk rinse that makes you feel like you're in a drive through car wash instead of a chi chi salon. If you have an extended treatment, you'll get a cup of tea while waiting and listening to Japanese pop music. Even if you don't need a cut or style, pop in to peep at the new total eye candy stylist, whose name I didn't catch, a Japanese version of Adam Levine. Woof. read more

Second time coming here (one before and after the move) and I had a pleasant time getting a haircut. The stylist was gentle when he washed my hair and I almost fell asleep (it was after work so no surprise there). I'd come here again. read more

I've been going there for my haircuts and recently I decided to get a digital perm. The first time they permed it (end of august), it was still super loose so they asked me to go back again to get it redone. I went back early September (1.5 weeks later) and now it's been two months and my perm is essentially nonexistent. I'm not sure if the process is the problem or my hair but regardless, it's a little disappointing to have paid 250 or so for the process and have it last less than 2 months. I'm still going to go back for my haircuts cause I think they do a good job but I don't think the digital perm is worth it. read more

Kiwa Salon - Taken last week. The curls are super loose now. Practically nonexistent. - Hair Salons Near Me - New York, New York

See all

This was the worst color, cut, and style of my life. Not the Kiwa I've been going to for 8 years. I'm disappointed to the point of tears. Now I have to pay to fix this, plus I don't even know where to start. read more

See all

These guys get Asian hair. Of course they do. The Japanese are good at everrrrrthing. My perm came out absolutely perfect without turning me into Ammonium Barbie. They even provide little nibblies and hot tea while you fry your hair. Throw in a voucher and the first timers' discount, and you've got a deal. read more

I have been here since late 2010 or early 2011, can't remember correctly. My stylist is the previous director, Ken. He is very experienced and really amazing at catching the nature of your hair and providing an outstanding service for hair cutting and styling. Ken left NYC and is now back to Japan for good - he's now at Kiwa Tokyo and I would like to surprise him by showing up there one day in the future. I am now with a senior stylist Kiwa recommended me who's also very experienced, Misaki. I have heard about her and seen her in action in past years, but since I am very happy with Ken, I had never thinking of switching stylist for hair cut. Misaki is amazing. I showed up with a very bad hair condition - ombre and balayage from last summer from another salon, and style with straighten iron and curling iron daily. My hair looks horrible if I don't use iron that day. It's overall very damage, especially the part with highlights. Mistake spend total around 1.5 hours to explain and communicate with me for the style I would like, and then she showed me how good she is. She sticked with my wish and created a great look based on my hair condition - trim the damaged ends away, layers the whole hair to create fuller look on top, under the condition that there are lots of breakdown all around my hair. Now I am happy and refresh, and still keep some of the nice ombre and balayage from last year. I highly recommend Misaki. PS: Kiwa is now requesting to pay tips in cash. For the styling you can still pay with credit card. read more

Junko is the best! I read great reviews before the haircut, and I was worried at first, as I'd been through a lot of bad haircuts. Then I got tired of my hair so I decided to get a haircut. I showed pictures of the haircut I wanted, and Junko gave me the exact same haircut! I'd never thought I'd liked shorter length hair, but I really do now. I don't think I will ever go back to long hair now!! Thank you! read more

I miss you, Junko. I've been avoiding the city but I'll be making an appt. Just letting this bad cut (from a diff salon) grow out... I've been going to Kiwa for years. Junko is the best - detail oriented, skilled, and kind. I hadn't written a review until now bc Kiwa already has so many glowing reviews. Well, I just got a bad haircut at a local spot and realized I need to show Junko some love for all the great cuts she's given me. read more

amazing place with great customer service! They had me text them pictures of what i wanted the day before, and called to follow up on it. I didn't want to bleach my hair, so they said they could try and do the lightest color possible without having to bleach my hair and it turned out great! Misaki and her co-stylist were super amazing and attentive, will definitely come again whenever I'm back in the city! They also gave me 20% off due to a referral! read more

Worst perm ever. It looks like I got my hair crimped or dreaded. I feel terrible writing this because everyone was very nice, but this is not a perm. I'm too upset to write anything more. I'm going to vomit. read more

Kiwa Salon - Hair Salons Near Me - New York, New York

OMG. So I am a color virgin and all about having the luscious black asian locks until I had a total YOLO moment this summer (well, continuous moment) and started creeping on balayage pinterest boards thinking I could handle some half-highlights. Even that lent to months of hemming and hawing - I must've booked and canceled a few times before finally committing to it and HALLELUJAH. My life has changed. I went to Tany with some photos of Mila Kunis' subtle balayage highlights and emerged like the closest Asian hair replication genetically possible. I mean this is some Splice ish. This is some Dolly the Sheep ish. See photos. I even picstiched that ish for you. If you had only $300 in your bank account and had to choose between feeding your family/cat/yourself or getting a hair/life upgrade at Kiwa I would tell you to choose Kiwa. KEEP CALM AND KIWA ON. read more

Kiwa Salon - TANY'S MAGIC YO! (Except if you book her up any more I will personally shank you.) - Hair Salons Near Me - New York, New York

Incredible experience here with Oki, the new Top Stylist who will be working at their upcoming location, Kiwa East at 201 East 23rd Street, 2nd floor. Phone: 646-678-3078 I was so pleased to have had my consultation & digital perm with Oki. The consultation with quick and honest, and Oki really spends the time to get to know you and your hair. The prices are definitely expensive but you're paying for the experience and top quality service! Because Oki is a Top Stylist, the prices were $180 perm + $60 haircut + $10 hair length on top of another 15-20% tip. Good thing they take cards! Keep in mind, it's always nice to tip in cash so the stylists can walk away with the money right away. I can't rave enough about Oki. He's extremely patient (I was late), and talented at cutting and styling hair precisely the way you want it. He gives excellent suggestions and is extremely thorough and easy to talk to. He decided to have my curls smaller so my perm would last longer, which was very thoughtful. Taishi, one of the assistants there is also very friendly and does a great job washing your hair and offering courteous service in terms of checking up on you or bringing you tea/water/coffee. In the end, I walked away with a medium length layered hair style and beautiful curls that I know will stay for a while and continue to look gorgeous as my hair grows out in the next few months! I'll definitely be coming back and looking for Oki! read more

Kiwa Salon - The back of my curls - Hair Salons Near Me - New York, New York

See all

2 days after my digi perm! So after finding Kiwa on Yelp, I booked an appointment for last Thursday. I got a digital perm ($175) and a haircut ($55 + extra for long hair) with a 10% tip it was ~245 w/o tip. I didn't have any problem getting there, though I suggest you get there 10-20 mins early for your appointment. When I walked in, I was immediately greeted and the receptionist took my coat/scarf and bag. I was escorted to a seat and greeted by Misaki in English. I had no problem communicating so that was great! The shampoo by the assistant felt amazing, and after Misaki finished cutting my hair, it looked fantastic! (So good that I was tempted to not get the perm I was so satisfied with the haircut!). Then the perm process began, and Misaki and her assistant rolled away. I was a bit disapointed Misaki only did a third of the rolling (busy with another customer), and her assistant finished the rest. The assistant took the curls out at the end as well. Throughout this, I was offered tea, water, and small candies (as well as an amazing short massage by the assistant!). The assistant also asked how I was doing every so often, and was there to answer any questions that I had. The entire process took about 3 1/2 hours (cut and perm) and everyone was so nice! I will definitely be going there again to get cuts/future perms! read more

Kiwa Salon - After first wash of digiperm+haircut - Hair Salons Near Me - New York, New York

I was a bit hesitant at first because the price of a perm was more than I expected but I wanted to go for a new look ($175 perm + $55 haircut + $30 for hair length). I came here for a haircut and digital perm and I'm glad I did. After reading these reviews, I decided to go with Misaki. They required I go in for a hair consultation before scheduling an appointment. The consultation was very nice and honest. I showed up with several photos of celebrity haircuts and perms that I wanted for my hair and they said they couldn't do most of them because the effect I wanted could only be done by a curling iron. I've had wave perms before but never a digital perm. They hooked up each individual curler to a wire that was connected to a machine, which heated the curlers. VERY COOL! They didn't offer me a cup of water nor did they massage my scalp like other reviewers had said. I was also very exhausted after sitting for 4 hours to get the digital perm done and they didn't really offer to do anything to make it more relaxing for me...but at the end of the day, I left the hair salon with a beautiful haircut and perm! I'd come back here again when I have more money to spend. read more

Kiwa Salon - Misaki's digital perm - Hair Salons Near Me - New York, New York

**Must make appointment** **First timers get 30% off!** After searching on Yelp for a place to get a haircut and digital perm that wasn't going to cost me an arm and a leg, I came across the newer locations of Kiwa Salon - Kiwa Salon East. It's located in a 2nd floor shared space next to Sleepy's. They have a very minimalistic/modern décor thing going on. Upon entering, you're greeted by a person who takes your coats and bags and checks them - very professional people. Everyone who works here is Japanese, but speaks fairly good English. Since it was my first time at Kiwa, I took advantage of their 30% off special (haircut + digital perm) for $168, which is really a steal. My appointment was with Oki, who is a top stylist at the salon. He took time to show me different perm styles in the various books and magazines they had and I finally chose one. After that, he evaluated my hair and made some suggestions, like putting more layers in the front so the curls show up better. He took time cutting my hair and though I can't really tell how it looks since I got a perm, I'm sure he did a fine job since I like my hair at the moment! The digital perm was an experience - they use a Shiseido machine and not those crazy contraptions that some places use. A couple of the rollers got really hot, but they were accommodating and helped put more foam barriers between the rollers and my hair. It was an interesting experience - I didn't know getting a digital perm involved washing your hair 3 times, plus the shampoo before the cut. While waiting, I was served a choice of tea, coffee, or green tea and a few candies - the green tea was actually really good and came in the cutest little teacup. Eventually, I was freed of the rollers and given a blow dry and a little bit of spraying wax. I loved the results! Now let's just see how long this lasts. I would recommend Kiwa Salon as they are professional, friendly, and priced reasonably. Great service all around. read more

See all

I needed to get my hair done bc I had to attend a wedding and found Kiwa Salon on yelp. It was just 2 blocks from my hotel which was perfect bc I wasn't about to catch a cab or take the subway just to get my hair done. Also, I always go to Asian salons, so Kiwa being a Japanese salon, was the perfect choice. I made an appointment a month in advance and emailed them photos of what I wanted for an up-do. Akito, the owner, called me back and we discussed the style and price. I wanted to keep the cost to $50 and he said that would be fine. Kiwa Salon is located in the building next to FIT (Fashion Institute of Technology). There is a huge sign on the side of the brick wall. However, I walked passed it initially bc Moda cafe next to it had a huge sign and I got distracted by it. Just remember that Kiwa is directly next to Moda. It is a small salon, cozy salon with 6 chairs. Once I stepped in there, I felt like I was in Japan. The stylists are super trendy and hip. They all speak Japanese. It's very fitting that this salon would be located in the Fashion District. Every chair was filled and it looked like a very popular place to get your hair done for the hip gals and guys. I was about 10 min early but my stylist, Yuka was ready once my appointment time had arrived. She showed me the pics I had sent on her iphone and also some pics of how she had practiced the up-do on a model. That really impressed me. At that point, I pretty much let her take over bc I trusted that she would do a great job (and she did). There was a girl that was an apprentice that helped Yuka and some of the other stylist. The apprentice was cute and clumsy as I watched her drop a hairdryer and a curler but she was very polite. In the end, my up-do was just what I wanted. My appointment took an hour which was just the time frame that I had expected. Yuka also gave me some 10% off cards after I had paid. Although I won't be back in NYC for a long time, I still recommend it to those in the area or visiting. Kiwa Salon will make you look fab! read more

Kiwa Salon - up-do by Yuka - Hair Salons Near Me - New York, New York

See all

Kiwa - I love you so much that I have decided to be with you till the world ends! I wish I would have known that you existed! I spent so many years trying to find the one. Jumping from one to another was not fun. Now that I have found you I will not let you go. You make me feel so wonderful and beautiful. You cater to my needs. You work magics on me. And, I like the fact that you make me healthy again! :) P.S - Tawny is awesome!!! read more

For just $40, I got my hair (including my bangs) cut and layered! They also gave me some deep conditioning treatment (ah...so relaxing) and a mini massage (just a few minutes, but that felt goood!). I enjoyed getting my hair cut here, though it was a little shorter than I asked for. Ah, well-hair grows and it's probably healthier to chop off those split ends, anyways! Take advantage of their January, Tues-Fri sale (only works for this location, fyi) that's listed on their website! read more

Written two weeks after I had a color treatment done. I had an appointment made with Oki for an ombré treatment. My hair was never treated before and I was nervous going in. Oki was very nice and walked me through the process and gave me a good estimate of how long I'd be there and how much it would be. I also had a trim before my color treatment started; Oki was so gentle with my hair. It had been a while since I've been to a salon and he could tell His assistant was also very nice, and asked me every so often if everything was OK. After the second round of bleaching and coloring, I had a final round of shampoo. The result was so much better than I could've asked for and I was speechless. Oki and his assistant did such a great job. I would definitely come back here for any coloring treatments and ask for Oki. read more

Kiwa Salon - Two weeks later, the color still looks like I just walked out of the salon! - Hair Salons Near Me - New York, New York

I got my digital perm 3 days ago by Misaki (who is gorgeous btw). I've uploaded a pic on Kiwa's yelp page so you can see the results. Time: It was a 3 hour ordeal so bring a book or be prepared to be bored. Price: The total was $250 (not including tip)-- $55 haircut, $20 for "long hair" and $175 for the digital perm. Just FYI, they might recommend a haircut if they feel your hair is too heavy to hold a curl or for whatever other reason. While the haircut is completely optional, I recommend you get it anyway. First, if you're already spending $175 on the perm, then go ahead and spend the extra $55 to ensure better results. Second, Misaki does a good job on cutting hair. Results: I wish the curls were more defined. A good portion of my hair is "straight with a flair." As you can tell from my picture, some of my hair is straight with a slight crimp. This is even after I diligently followed their after-care instructions, which was (1) not washing my hair for 48 hours, even though they said you could after 24 hours; (2) curling sections of my hair with my finger after I shower; and (3) not brushing out my hair, so what gives? However, I'm satisfied with the results because my hair has more shape and volume than it did previously. Comparison: I probably recommend Kiwa over OZ, where I got a digital perm last year. While OZ gave me big bouncy curls, the chemicals they used might have been inferior or harsher because my hair quality really suffered. Despite not being as curly, my hair looks better after my perm at Kiwa... I don't know if it's the haircut or the digital perm but either way, it looked better than before. read more

Kiwa Salon - Digital perm 5 days later by Misaki. I think digital perms are better for longer hair because mine looks more messy than curly. - Hair Salons Near Me - New York, New York

I sat in my chair in the hot salon. First came the plastic wrap, then the cape, then the towel....in anticipation of my stylist to come. I sat back, rifling through my reading materials...waiting and staring at the clock that seemed to move, but with little movement from my stylist or his assistant. Twenty minutes passed..I waited and continued to wait. No peep from anyone as I sat, as sweat formed on my brow from the heat of the layers and the warmth of the salon. No offer for water...I have never been in prison, but I felt close to it. Even weathering the rain and wind outside, I had dragged myself away from the warm and creature comforts of my apartment, coming on time thinking that it would be a quick touch-up. As my previous visit was pleasant, I had good expectations. My stylist had cut my hair and I was out of the salon in an hour. This time around was another story. As minutes passed, I stripped off the layers...dragged my feet to the front desk. Politely told them that I had waited...and their first reflex was to ask for my cell number. Considering this not a good sign, I told them that I was leaving. My quality time is not best spent....dragging myself to a salon, where punctuality does not seem their strong suit or customer service for that matter. read more

Had a great time today at Kiwa Salon! Everyone was really nice from the moment I walked in. Unfortunately I forgot to take a picture right after but my hair still looked good after a night out in the city. Best digi perm I ever got. Can't wait to come again! read more

Kiwa Salon - Hair Salons Near Me - New York, New York

***final update*** so the perm pretty much lasted less than 2 months after almost $300 spent read more

Kiwa Salon - Seeing is believing. This is how straight my hair looks now! - Hair Salons Near Me - New York, New York

Junko is the best! Great Japanese stylists here for Asian girls. A bit on the expensive side but well worth it. Everyone is so nice and professional. read more

Kiwa Salon - Hair Salons Near Me - New York, New York

I've been a Kiwa fan ever since I moved to NY, even when I was living out in Westchester. Previously, it was easiest for me to take the subway to the 27th St. location, which I loved! Now, since I live in the east village, the Kiwa Salon East branch is the most convenient for me. I love that they have later hours to accommodate their working clients. As long as you make a reservation a few days in advance, they always seem to have openings. I had my hair cut a few weeks ago by a lovely gentleman at this location. I don't recall his name, but he did a really quick and thorough job with everything from the washing to the blowdrying. I was really happy with the end result. I'm trying to grow my hair out to donate, so I'm really particular about how high my layers go..and I had no complaints about how he cut my hair! I can't wait to be back to this location! read more

Yay, i finally found my default salon in NY! Even though I live near ktown (with an endless amount of salons), I really got the feeling that Kiwa appreciates customer loyalty and really takes their time to make sure you leave feeling happy and pampered. The shine of the salon doesn't matter, but the details in the customer service will definitely win you over! I arrived for my pre-scheduled appointment and they took down my information, and re-iterated that I was going to receive a 30% discount off my haircut and a free Japanese conditioning treatment for their August special. I really appreciate that preface you with every step of your visit in a soft, polite manner. My stylist Musashi was always speaking Japanese phrases here and there, but I could still understand him completely. Not to mention he was wearing a casual two-piece plaid outfit that I wish I could pull off, with curly shoulder-length hair that none of my guy friends would be able to pull off. That guy has ~~*style*~~ I showed him a photo of a hairstyle I liked, explained what I wanted, and he asked that I email the photo to the salon email. Then I was taken to the washing station where my hair was shampooed and conditioned thoroughly... my scalp felt wonderful and for that moment I forgot all the things I had to get done at home hehe. It was even better when the assistant offered me a shoulder massage which felt amazing and strong despite her soft appearance. Musashi listened to all my requests (soft layering, no razor, etc) and then even recommended that I should have my hair thinned, which is something that I had always thought about to myself! Even more so, he thinned mostly on my left side, which definitely has more hair, so you can tell he definitely looks at your head objectively and doesn't just apply the same cut to everyone~ Additionally, he really paid attention to the natural segments of my hair because he cut the layers using a technique I hadn't experienced before at other salons. I am super happy with the cut. I smell great~~. My hair looks nice and neat. They definitely use good products (Moroccan Oil brand stuff, etc), and they're committed to gaining loyal customers, to which I am only happy to oblige! read more

Kiwa Salon - soft layers haircut from Musashi. Light, airy, fabulous haha - Hair Salons Near Me - New York, New York

My to-go stylist is Misaki, who is currently on maternity leave so I had Hiro just now - excellent service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! He's English is not very good but listens patiently to your opinions and every step from shampoo/massage/layers/cuts/blowouts/styling...... Will def come back for him again! read more

I LOVE this place. I stumbled upon it a few years ago and whenever I'm in the city it's my go to! I recently relocated to NYC so it's now my main place. You will never want to leave but I think that's a good thing. read more

Was referred to Kiwa Salon by a close friend of mine and loved my experience here. Although I wasn't able to book with my friend's preferred stylist due to high demend, the salon recommended me to go with Oki. Upon arriving the salon, Oki was very attentive and took the time to understand the hair style I want and how I normally care for my hair. Throughout the process too, he was extremely detail-oriented and was consistently making sure that my hair was cut straight and to my liking. Highly recommend Kiwa Salon and I will be back! read more