This car wash is 100% hand wash so no scratches on your car and the lady the customer service is…read moregreat. She said if I held onto my receipt that I could use my receipt amount which was $27 towards my membership. And then I would only have to pay next time eight dollars because I'm going to be out of town. I didn't want to get the membership right then because I'm going out of town for work and it wouldn't be useful. I told them I would get a membership when I get back into town they really get the bugs off! I highly recommend and I will definitely be back here. I love how they get the car washed really good and dried too!

My husband is very particular about how is truck is washed and only trusts J's Ultimate Hand Car…read morewash. With is last truck, it was older and wasn't so worried about the paint being scratched but with our newer truck, that's a whole different story. He only trusts these folks with his baby. My husband pays the monthly wash deal. It pays itself after a couple washes a month. We hit this place at least once a week. Gotta keep the truck looking pretty, especially since it's white. We stopped in today for our weekly wash. As usual, staff that greeted us at the pay station was nice. Got us on our way. The employees in the wash tunnel did a great job washing the sides and getting any excess dirt off. The people drying off the cars are some of the hardest working people! They all do such an amazing job! From the tires to the window seals, they make sure there are no water droplets on it. I appreciate my husband always tipping them nicely for their hard work. They deserve it! There's another car wash right by us that hand washes cars too. But it's hard to take that chance for convenience when you know J's consistently does such a great job. My husband will always drive the extra couple miles to J's. Their service and hard work is hard to beat.

Sometimes all it takes is a minute of interaction with a customer (me). Becky (GM) walked by and…read moreeasily informed me of a great deal for my new truck that I couldn't refuse. She makes one feel welcome here and to know it's corporate wide (Idaho Utah etc) was all I needed. Tnx, Becky!

I recently visited the 5950 W. Fairview Ave. Boise ID facility. An Unbelievable, incredible…read moreexperience. Kaitlin and Dawn were incredible hosts, they came by a couple times to see if all was well. I have never experienced this service and attention in my over 40 year's of carwash experience. I only wished you were represented in Portland Or, my home town. My current carwash K..... Has one vacumn attachement, you had 3. At your wash I wouldn't allow small children or small dogs around while I vacumn, they'd get sucked up (an exagerration). At K.... I need to use my shop vac to finish ceaning my car. Your drying system needed very little towel work, at K.... I basically have to towel dry my entire car. I could go on and on, Kaitlan and Dawn, thank you so much!!! jim

I've used the Mister Car Wash in downtown Boise paying for their monthly membership for the past…read morefour years and being quite satisfied. This newly opened Bliebitd is closer to my home and I'll admit I was drawn in by their opening free car wash offer. Of course, Bluebird's equipment is brand new and the technology has improved since Mister opened their car wash. One of my only quibbles with Mister is that the back of my Mini doesn't always get clean, especially the back window. And sometimes their brushes turn my outside mirrors in, forcing me to pop them back. Bliebird's system has more forceful water jets and their brushes got my back end clean. The cheapest service is about $3 more per month than Mister, but I'll probably make up the difference by going more often. We saveda bit by adding Kristy's rig under a family plan discount. I had never seen a separate mat washer before. It's located i the vacuum row. A bet system draws the mat in to a chamber that uses liquid to clean them and deposit them out. Employees were frirndly, the same as at Mister.Overall, I'm very pleased to see Bluebird come to the neighborhood.

I love everything about this car wash and the Bluebird story. I drove by the "free car wash" sign…read moremultiple times before Googling to see what this place was about. Indeed, they were offering free deluxe car washes at this location for approximately the first two weeks. I tried it out today. Free deluxe wash with no hard sales pitch. Just a brief summary of the fact that they do offer monthly plans. Brilliant marketing strategy. Kudos to the two young entrepreneurs who own this chain of car washes. Normally I just get a car wash wherever is convenient because nothing really set one apart from another. However, this car wash is a cut above the rest. To start, my SUV came out cleaner than it usually does. The extra grit that always leaks out of back hatch and trim was mostly washed away. They also have two types of vacuums hoses, compressed air, detailing towels, and a mat washer. Wow, they really paid attention to the details with this one. I'll be back. And thank you to the owners for the free car wash. It was a nice holiday treat and got me to visit your facility when I otherwise might have driven on by.

I have a brand new 5.0 Mustang GT. Was using metro for a bit but was not fully confident in there…read moresystem to not scratch my first brand new car with in 20 years. Dont get me wrong Metro is good to- been through it many times at many locations in many vehicles but wasnt taking any chances with my new 5-oh. Switched to Rocket as it was slightly more convenient anyway. IMO the wash equipment is better and provides just the right amount of vehicle body/wash interface, fresh cotton terry towels for drying, covered area provided, great vacs. I watch and inspect my paint regularly and have not noticed any scratching. Goodbye handwashing!!!! Only complaint is 10a open on Sunday. 8am would be a nice to have. I do wish someone in the BI would do a dually auto wash someday. Seen them in other cities. Thanks Rocket!

Terrible wash. Damaged a vehicle and rather than help get a solution, the manage was dishonest in…read morethere insurance claim for the repair. Steer clear of this wash, the customer service is non existent. Don't waste money getting your vehicles damaged. Go to J's.

It's called Mountain View for a reason great view over the city and on my first time there I saw…read morethree deer and almost got close enough touch. vacuum suction is a lot stronger than what I've seen at other places so they really get in there. And pink soap smells amazing and their high pressure wash is no joke you have to use both hands 10/10

Overcharged by $15 and no phone number listed to get a reimbursment. And the wash was poor.read more

After purchasing gas from the gas pump here, my husband and I saw that this Costco location has a…read morecar wash. We have only used the car wash feature at another Costco in California years ago and thought it was great. Since we were on a long road trip from California, my husband's truck was really dirty and in need of a wash. So we figured why not try the car wash here. For only $7.99, my husband bought the car wash while he pumped he gas and then showed his receipt to the employee at the entrance of the car wash and we sat back and watched the show (suds, water, etc). After a short ride, my husband's car was much cleaner than it was prior. Surprisingly much dryer than expected. And no scratches, although other Yelp members had mentioned that they found scratches on their car (we made sure to inspect my husband's car afterwards after seeing the reviews). Overall, this car wash was great at getting a lot of dead bugs off my husband's windshield and car grill.

One of the perks of being a Costco member and shopping at the Boise store is the car wash. I only…read morewish they had vacuums, too.

Shout out to Jen for honoring my membership with a loaner car. You rock!…read moreMy car is in the shop for repairs. The shop was gracious enough to offer me a loaner. It is a black car that got caught in a small rain and some major dusting. Even though the car was dirty when I got it, I just can't turn it in that way. I explained to Jen my situation and she never even questioned me. She said, " let me open this thing up and get you on your way!" So, I gave her a candy and told her she is a "lifesaver!"

After an hour and a half in the interior service area I had to ask for my car because I couldn't…read morewait any longer. Service was so slow people were asking for their cars even though they were not finished. I finished the front and back exterior of my car, windows and tires when I got home after paying for the service ..... very disappointing!

Jackie was great very sweet and the car wash always leaves me car look sparkly clean!read more

So I pull up the employees are talking. They have bug remover spray however I can't get their…read moreattention to use it and I never did get the bug spray. It's something they offer but it's only if the employees paying attention and uses it. otherwise, you don't get it wasn't happy about that. Otherwise the places regular car wash nothing fancy.