I'm extremely disappointed with my experience at Palm Tree Nails. I was looking for a new nail spot…read morein Jersey (I used to go in NYC, but my nail tech left), and I really wanted to like this spot. It's clean and modern inside, but the service is atrocious. I made an appointment on 3/19 at 1:15 for SNS/ Dip. The appointment was confirmed 2 days prior, and then 45 minutes before the appointment I receive a text asking me to come early because my nails are going to take awhile. This was the first red flag because they knew what service I booked, and if 1:15 was too late, that should've been communicated upfront. I told them I was at lunch, and I'd come when I was done. I wasn't rushing my lunch for their poor planning. I arrived at 12:50 & got my nails done by Sumi/Chloe (I believe she's the owner). The service itself was fine. I liked the shape and the color, so I was happy when I left. Then a couple of days later, the top coat starts peeling off my nails, and as time goes on, it gets worse. I call on Saturday 3/28 to see if they can redo the top coat because my nails should be in pristine condition after a week and 2 days. Also, two of my nails chipped on the side, but I didn't want to make a fuss, so I just asked for the top coat to be re-done. Chloe texts me & asks me to come in after 4:30 because she's busy today. I told her I couldn't because I had other things to do & I asked her to squeeze me in. It's simply a top coat redo, it should be quick. She asked me to come right then & luckily, I was finishing up an appointment, so I went over & she redid my top coat. Red flag #2: if you mess up, you should be accommodating to the client. You shouldn't make someone work around your schedule as if I have nothing to do but sit around and get my nails done. Now 3 days later, my top coat is completely coming off AGAIN! I text Chloe to let her know, and she asks me to come in right then. Once again, as if I have nothing to do but sit around and get my nails done. I was at work in NYC & I was unable to come in, so I asked if I could come in Thursday and this was her response: "I'm sorry, but I can't fix it during the weekdays. This week is Easter week, so my schedule is already fully booked and I don't have any gaps. Please come in today". I was baffled. Once again, this was her mess up, and instead of being accommodating and kind, she's asking me to drop everything and come in when I'm not even in the same city let alone the state! At this point, I was over this experience and her. I told her never mind, and I'd figure it out myself. Of course, she didn't respond because she doesn't care about her clients. Well unfortunately, her bad customer service will affect her money because I won't be returning. In addition to the bad service, she will try to upsell you to the builder gel for $130. There's no way I'd spend $130 with this woman or recommend anyone else do so. Maybe if you don't do SNS/Dip, you'll have a good experience. But if you have any problems, don't expect her to accommodate you. Instead you'll have to bend over backwards, so she can fix her mess ups. I've been doing dip for over a year and have never had issues with my top coat coming off or my nails chipping .Typically , my nails stay in pristine condition for 3-4 weeks! After less than two weeks of going to Palm Tree Nails, several of my nails have chipped and the top coat is peeling off. They look horrible. Chloe should be ashamed of her work! I would not recommend this place to anyone!

I visited this salon three times. My first two visits were great, but my third visit was not…read more During that appointment, the manicurist over filed the tops of my natural nails using the electric nail file. Almost immediately afterward, my nails became extremely thin and brittle. Since then, they have been consistently breaking and tearing. Some of the breaks go all the way down to the nail bed. It has been incredibly painful and upsetting. To understand what was happening, I went to another nail salon because my nails have always been strong. They assessed the damage and confirmed that my nails had been severely overfiled and structurally compromised. I also consulted a medical professional who came to the same conclusion. I am still dealing with pain and ongoing breakage and it's been over 6 weeks since the visit. I'm sharing this experience as a warning to both the consumer and to the salon. Damage like this doesn't just fix quickly, and it has significantly affected my daily life. I have spent $200+ dollars on products and treatments to deal with the damage and pain. For the first week, I was taking Advil almost daily. I truly wish my experience had been different because everyone there is nice, and my nails did look beautiful after the first two visits, but I cannot recommend this salon based on what happened during my last visit. I think the manicurists at this salon are capable, but they need to be more careful.

I absolutely love this place. They require you come in and clean your shoe bottoms ( no germs) …read more Li da is very sweet and so is the rest of the staff. the place is spotless and you get tea. The gel manicure last ed a couple of weeks. the gel pedicure still looks fantastic. Pro tip: Do not park in the lot across the salon.

I recently visited Lotus Salon for a pedicure. The pedicurist was very friendly and welcoming,…read morewhich I appreciated. However, the overall experience was just average for me. I was disappointed with the foot and heel scrub, as I didn't feel it was thorough enough. I also wasn't very comfortable with the area designated for drying pedicures, and I found the salon to be somewhat cluttered, which took away from the relaxing atmosphere I was hoping for. Another challenge was the lack of a dedicated parking area. Finding street parking was very difficult and added unnecessary stress before my appointment. While the staff was kind and professional, there are several areas that could be improved to enhance the overall customer experience.

Ambrose is the BEST!!! I've been coming here for years and years and am never disappointed. I get…read morehard gel manicures and always love how they turn out. The attention to detail and beautiful end results are unmatched, I have been and will always be a loyal customer!

Nail artist was rushing, checking her personal phone while doing nails. AirPods in. She cut my skin…read moreand didn't do anything until finished with nails. Using dirty tools around cut skin area. Left appointment upset and disgusted. Will not be going back. Rushed job, did not do any cuticle care or taking off of any hang nails, like they do at other places. For the price you pay here, go somewhere else.

If I am paying over $30 for just a pedicure, I would expect a little more. The pedicure was not…read moregreat and my dip manicure could have had a little more attention to detail. Overpriced, but the nail techs are very kind. However, I don't think I will be returning.

I, as well as my family, have been going here for 10 years and I would always rave about it…read more However, the last time I went I was made to wait for over 30 minutes. I made an appointment over 2 weeks prior and even though I waited for over 30 minutes. I watched another customer be helped who arrived after I did; however, I was given no help or any update as to when I might receive any service. After over 30 minutes and no guidance from any staff, I left as I didn't want to waste any more of my own time. This was incredibly rude and disappointing, my family and I will no longer be going here after being disrespected in this way.

My mom and I stopped in for a pedicure towards the end of the day and they so graciously squeezed…read moreus into the schedule! The manager was super friendly and attentive, even though they were booked and busy on this Saturday. I really enjoyed the massage chairs and the bright, colorful, warm energy! Plus, our pedicures came out super well. They were so thorough with the service beyond just the painting of the nails (which was also great). Super fair pricing, great quality, lovely/clean environment... what more can you ask for? I'll be back!

I've been going to this place for years. Recently this place got new owners and Mia, Kevin and…read morePeter are amazing at what they do. They are fast, efficient and so accommodating with my little nitpicking. I love that this place has reasonable parking. I love going on not so busy days because the overall environment is just way more relaxing. I highly recommend giving them a call first since they can get busy. 10 out of 10!

Everything is sterilized and clean! I didn't think nails salons like this existed. Friendly,…read moreefficient and talented staff. Super cute, relaxing environment. I will be back! Try the detox pedicure- it's to die for. Angie is amazing!!! Also had an acrylic fill and it was beautiful by Alexa and another time by Tracy. Very pleased.

I aways get a great manicure and pedicure here!! The staff is so friendly and welcoming.read more

The lady was extremely rough with my hands. I got dip powder it was 45.00. I went home and she has…read moretouched them while they were drying so they were smeared. Then a day later one cracked in half. I'm appalled. She did different shaping on the left hand vs the right hand

CME nail spa is located in a convenient little strip in Springfield with a large adjoining parking…read morelot. I came in midday on a weekday after calling ahead and they encouraged me to come right in. There were a few people getting manicures when I arrived, but they took me immediately for a pedicure and seem to have some nice Covid precautions still in place - asking me to wash my hands when I came in, and everyone working there was masked. Doria did my pedicure and she was detailed, thorough, and gentle. My nails looks great and I didn't feel rushed at all. She gave me a brief massage while my nails were drying too. This was easily the cheapest nail salon I found in the area (prices in the attached photos), but the quality was amazing. They even have a rewards program with $5 off after 7 visits.

I had a very disappointing experience. I went in for a regular $33 pedicure, and the service felt…read morerushed and incomplete. My feet were barely exfoliated, and I still had noticeable dead skin left on my heels afterward. The scrub lasted only a few seconds and didn't feel thorough at all. Compared to other places I've been to, this was far below expectations. It felt like I was quickly rushed through rather than properly taken care of. Unfortunately, I won't be returning.

The only Nail Salon i go to. Only one that can do my nails perfectly and with care everytime. I…read moresuggest making an appointment since they can get busy.