[[HIGHLIGHT]]I'm extremely disappointed with my experience at Palm Tree Nails.[[ENDHIGHLIGHT]] I was looking for a new nail spot in Jersey (I used to go in NYC, but my nail tech left), and I really wanted to like this spot. It's clean and modern inside, but the service is atrocious. [[HIGHLIGHT]]I made an appointment on 3/19 at 1:15 for SNS/ Dip. The appointment was confirmed 2 days prior, and then 45 minutes before the appointment I receive a text asking me to come early because my nails are going to take awhile.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]This was the first red flag because they knew what service I booked, and if 1:15 was too late, that should've been communicated upfront.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I told them I was at lunch, and I'd come when I was done. I wasn't rushing my lunch for their poor planning.[[ENDHIGHLIGHT]] I arrived at 12:50 & got my nails done by Sumi/Chloe (I believe she's the owner). The service itself was fine. I liked the shape and the color, so I was happy when I left. Then a couple of days later, the top coat starts peeling off my nails, and as time goes on, it gets worse. I call on Saturday 3/28 to see if they can redo the top coat because my nails should be in pristine condition after a week and 2 days. Also, two of my nails chipped on the side, but I didn't want to make a fuss, so I just asked for the top coat to be re-done. [[HIGHLIGHT]]Chloe texts me & asks me to come in after 4:30 because she's busy today. I told her I couldn't because I had other things to do & I asked her to squeeze me in. It's simply a top coat redo, it should be quick.[[ENDHIGHLIGHT]] She asked me to come right then & luckily, I was finishing up an appointment, so I went over & she redid my top coat. [[HIGHLIGHT]]Red flag #2: if you mess up, you should be accommodating to the client. You shouldn't make someone work around your schedule as if I have nothing to do but sit around and get my nails done.[[ENDHIGHLIGHT]] Now 3 days later, my top coat is completely coming off AGAIN! [[HIGHLIGHT]]I text Chloe to let her know, and she asks me to come in right then. Once again, as if I have nothing to do but sit around and get my nails done.[[ENDHIGHLIGHT]] I was at work in NYC & I was unable to come in, so I asked if I could come in Thursday and this was her response: "[[HIGHLIGHT]]I'm sorry, but I can't fix it during the weekdays. This week is Easter week, so my schedule is already fully booked and I don't have any gaps. Please come in today[[ENDHIGHLIGHT]]". [[HIGHLIGHT]]I was baffled. Once again, this was her mess up, and instead of being accommodating and kind, she's asking me to drop everything and come in when I'm not even in the same city let alone the state![[ENDHIGHLIGHT]] [[HIGHLIGHT]]At this point, I was over this experience and her. I told her never mind, and I'd figure it out myself. Of course, she didn't respond because she doesn't care about her clients.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Well unfortunately, her bad customer service will affect her money because I won't be returning.[[ENDHIGHLIGHT]] In addition to the bad service, she will try to upsell you to the builder gel for $130. There's no way I'd spend $130 with this woman or recommend anyone else do so. [[HIGHLIGHT]]Maybe if you don't do SNS/Dip, you'll have a good experience. But if you have any problems, don't expect her to accommodate you. Instead you'll have to bend over backwards, so she can fix her mess ups.[[ENDHIGHLIGHT]] I've been doing dip for over a year and have never had issues with my top coat coming off or my nails chipping .Typically , my nails stay in pristine condition for 3-4 weeks! After less than two weeks of going to Palm Tree Nails, several of my nails have chipped and the top coat is peeling off. They look horrible. Chloe should be ashamed of her work! I would not recommend this place to anyone! read more

I visited this salon three times. My first two visits were great, but my third visit was not. During that appointment, the manicurist over filed the tops of my natural nails using the electric nail file. Almost immediately afterward, my nails became extremely thin and brittle. Since then, they have been consistently breaking and tearing. Some of the breaks go all the way down to the nail bed. It has been incredibly painful and upsetting. To understand what was happening, I went to another nail salon because my nails have always been strong. They assessed the damage and confirmed that my nails had been severely overfiled and structurally compromised. I also consulted a medical professional who came to the same conclusion. I am still dealing with pain and ongoing breakage and it's been over 6 weeks since the visit. I'm sharing this experience as a warning to both the consumer and to the salon. Damage like this doesn't just fix quickly, and it has significantly affected my daily life. I have spent $200+ dollars on products and treatments to deal with the damage and pain. For the first week, I was taking Advil almost daily. [[HIGHLIGHT]]I truly wish my experience had been different because everyone there is nice, and my nails did look beautiful after the first two visits, but I cannot recommend this salon based on what happened during my last visit.[[ENDHIGHLIGHT]] I think the manicurists at this salon are capable, but they need to be more careful. read more

Stopped by while visiting family in the east coast to have a UV gel manicure and pedicure with Chloe and Lydia. Lydia took extra care during my pedicure to make sure I was comfortable and the stone massage was such a nice treat. Chloe is a perfectionist and took the time to test run some of my ideas til we landed on a beautiful and sparkly holiday design. I'm so happy with the results and know who to go to when I'm in town. read more

Just moved to the area and had the best experience, definitely would come back again and again. Chloe did an amazing job with my gel manicure, asked all the questions to make sure shape and color was exactly what I wanted. Very clean interior with cute decor, great vibes. read more

Palm Tree Nails - Nail Salons Near Me - Short Hills, New Jersey

[[HIGHLIGHT]]Chloe is fantastic! i've been going here since June and she always does such a great job.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]she really can do any design and is so sweet.[[ENDHIGHLIGHT]] her salon is clean & adorable. so glad i found her!!! read more

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Wow I was blown away!!! [[HIGHLIGHT]]I randomly decided to get a pedicure on my way home and chose the closest salon with the highest rating.[[ENDHIGHLIGHT]] On google it said Lovely Nails but it's now new ownership and called Palm Tree Nails. It's in a house off the parkway I walk in and OMG it was the comfiest vibe salon I ever saw. I was at home, there was also classical music in the background it was relaxing. [[HIGHLIGHT]]Chloe (the owner) convinced me I needed my nails done but I love designs so I was skeptical because I did not want it to come out crazy.[[ENDHIGHLIGHT]] WOWWWW it was amazing, legit looks just like my inspo pic. I will be coming back this is the place to go!!! read more

Palm Tree Nails - inspo - Nail Salons Near Me - Short Hills, New Jersey

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Excellent gel mani and very efficient. Cute spot with relaxing vibe. Will be going back!

I had a manicure at the nail salon today and the manicure was good! [[HIGHLIGHT]]However, the owner is rude and takes advantage of the clients.[[ENDHIGHLIGHT]] She has posted leave a review and we will give you benefits. The manicure was $20 which is higher than most salons in the area. I brought my own base coat and my own top coat. I had a tiny crack in one nail that they put a tiny drop of super glue on. She charged me $5 for the tiny (not even a full drop) of glue and when I asked she replied with " we charge for everything in this salon." I went to Lovely Nail ( Previous Owner) for over 10 years and absolutely loved the owner. I will not be going back and people should think twice about going. [[HIGHLIGHT]]We have so many great places in town and being kind to your customers is not a lot to ask![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Came in for pedicure! Love the place ! So cute.[[ENDHIGHLIGHT]] My nails look amazing! So glad I found this. Definitely recommend going here! read more

Another brilliant visit. Beautiful Gel Fill, Pedicure and added an eyebrow wax. Perfection. Lovely, tranquil salon. read more

Palm Tree Nails - Always perfect! - Nail Salons Near Me - Short Hills, New Jersey

[[HIGHLIGHT]]Courteous and welcoming owner[[ENDHIGHLIGHT]]--Excellent , meticulous, pedicure and very peaceful, calming music. relaxing foot massage! I will be back..... read more

I go to Chloe for a gel manicure/regular pedicure. Some places are slightly cheaper at $70. Palm Tree is $80.... but it's well worth it. Chloe makes my manicure look PERFECT; she's very careful and particular. Therefore the nails do not chip. So a gel manicure by Chloe lasts 7 weeks, whereas normally after 2-3 weeks my nails are chipped/peeling and need to be redone. See two photos attached showing nails after a full 7 weeks (1st pic, growing in a little but still good), then done again by Chloe (2nd pic, perfect!). She's the best. I won't be going anywhere else!! read more

Palm Tree Nails - Gel manicure after 7 weeks... nails growing in a bit... but still look good!!! Awesome work by Chloe - Nail Salons Near Me - Short Hills, New Jersey

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[[HIGHLIGHT]]Super unprofessional! I scheduled my appointment a week in advance for 3pm on Friday.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I arrive early the day of and the owner proceeds to tell me that I was mistaken I didn't have an appointment in which I told her I did I scheduled it with her.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She then continues to tell me that I'm scheduled for 3:30 so I told her I didn't but I have no problem waiting.[[ENDHIGHLIGHT]] I sit and wait and about 15 minutes later she asks me if I can come back the next day and I told her no and she just flat out cancels my appointment and told me she couldn't take me. [[HIGHLIGHT]]No consideration of my time[[ENDHIGHLIGHT]] . read more

everything was amazing here - best uv gel ive ever gotten. Chloe is the best, she shaped my nails perfectly and tweaked my color choice to better suit the look i wanted. my nails are EXACTLY what i wanted which i dont find myself saying about many places. [[HIGHLIGHT]]Not to mention Chloe is so lovely and there is a very cute cat to pet.[[ENDHIGHLIGHT]] definitely found my new favorite nail salon. 10/10!!! read more

Palm Tree Nails - Nail Salons Near Me - Short Hills, New Jersey