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    Builders FirstSource

    3.2 (14 reviews)
    Open 6:30 am - 5:00 pm
    Updated 1 month ago

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    3 years ago

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    1 year ago

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    3 years ago

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    6 years ago

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    11 years ago

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    9 years ago

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    11 years ago

    Excellent service even for a small supply order. They seem to treat contractors and ordinary customers with the same respect.

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    Ferguson

    Ferguson

    2.3
    (28 reviews)
    $$$

    Four stars for salesperson Jerry. He's professional, gracious and knows his stuff. I'm not a fan…read moreof the store based on previous experiences, but went in due to convenience. I only needed a replacement faucet, but with Jerry's expertise and and customer service, I'm now planning to work on some bathroom upgrades. I appreciated Jerry's honesty and insight. Unfortunately, however, this store continues to know nothing about customer service. The man at the front desk couldn't even look at me and attempt a smile or any type of greeting. Really??? How much time does that take???? Keep it up Blackman and you'll be shuttering your doors! LB

    I waited two days for an appointment with Jennifer Bruno, who was under the impression I was just…read moreordering one item. While I did add on two things to inquire about I was very clear in the appt notes that I was coming in for a full bathroom. She told me she was new and was going to have to ask her boss Joe Sadowski (I've worked with in the past wonderful) unfortunately he wasn't in so I wouldn't have any of my order processed at my appointment, I was very clear on telling her what I wanted then she would ask me a question totally out of left field then when I realized this wasn't going anywhere I got up to leave, she said I was braiding her please don't waste your time making an appointment with this person, until she educates herself on the products she sells. I have been using Blackman/Ferguson for my grandfathers/fathers plumbing company and my husbands development company for over 30 years. I have moved it over to Tiana at Greenart and am very satisfied.

    Riverhead Building Supply

    Riverhead Building Supply

    2.8
    (5 reviews)

    Here is my advice, go buy your products elsewhere. We bought a front door with sidelights and…read moretransom. Have emails back and forth with salesperson Chris Cook on the glass type and caming color. He had contractor sign after all our comments on changes to the quote but he forgot to change caming. He agreed, told contractor to install door and it's a simple fix for RBS to come, pop out windows and replace. Now I need to take to court as we are 7 months later, customer service (Andrew) refuses to return calls and Chris Cook states we need to pay for the windows and install. Completely unacceptable. If you give them your money, don't expect service if something isn't right or they make a mistake.

    I'm a homeowner and buy in spurts at RBS. In the last two months I've spend over $25,000 in…read morematerial for our new deck. Another $20,000+ last year for trim and the same the year before in lumber. This is a heads-up for those of us that are not frequent customers of RBS and are not inclined to read the faintly printed full page of fine print on the reverse of the receipt. If you need to return surplus merchandise during or after a project, expect to be charged a 15% restocking fee. This is conveniently buried in that fine print. So after spending $25k they had the nerve to impose a $50 penalty on the return of a single container of Coretex screws!! We're encouraged to buy locally and when we do we are subjected to abusive customer service policies.

    Builders FirstSource - buildingsupplies - Updated August 2026

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