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    Kneipp

    5.0 (2 reviews)
    ModerateSkin Care

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    9 years ago

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    9 years ago

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    Minarelle

    Minarelle

    1.5
    (26 reviews)
    0.1 mi

    I love thier skin care products. It is so great from great origin. The salt scrub leave the hand…read moreskin smooth and intact. The peeling collagen is great that renews your facial skin. The body butter has great smell and work the same as the salt scrub with smoothing purpose. I love their mud soap as it leaves the skin smooth and clean. With much more eye care that I would like to purchase in the future. I cant wait to have my next purchase from this store.

    So I had a pretty stressful experience while I was at the Fashion Centre at Pentagon City. A…read moreskincare store called Minarelle pulled me in by offering a free product demo. The salesperson was really friendly, complimented me, and even told me I was "smart," so I ended up listening to their sales pitch. They told me I could get two skincare products for about $20, so I agreed. But after I paid with my card, I realized I had actually been charged $106 instead. I felt shocked, guilty, and like I had been taken advantage of. My mom went back with me to confront the store. At first they said they couldn't issue a refund because of their promotion, and they even argued with us. We kept pushing because the price wasn't what I thought I was agreeing to, and eventually they processed a full refund. I still have the return confirmation and I'm just waiting for the money to show up back on my card. Afterward I looked up reviews of the store and found that a lot of other people described very similar experiences involving aggressive sales tactics and pressure to buy expensive skincare. That made me realize I wasn't the only person this had happened to and helped me stop blaming myself so much. DO NOT SET FOOT ON THIS STORE THEY WILL CO-ERCE YOU TO BUY EXPENSIVE PRODUCTS. They also use aggressive sales tactics to lure customers in and spend hundreds if not thousands on skincare products that might not even work or have any effect whatsoever.

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    Minarelle
    None of these treatments are actually done just loads of questions and if you want to buy any of the tools they sell, thats it.
    None of these treatments are actually done just loads of questions and if you want to buy any of the tools they sell, thats it.
    Minarelle

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    European Wax Center

    European Wax Center

    4.1
    (197 reviews)
    0.1 mi
    $$

    Kiya was amazing during my check-in for my reservation! As an out-of-town guest, she made sure I…read morewas up to date on all of the current policies and got me checked in quickly, even while assisting numerous other guests. I was really impressed by how efficient and welcoming she was. I've visited other European Wax Center locations that haven't been nearly as organized, even with more associates working. Kiya made the experience seamless, and I'll definitely be back!

    made a same-day appointment that morning for a 1:15 p.m. visit. When I arrived, I was informed that…read moreI had to complete a medical form before I could be seen. I chose not to complete the form and was told that without it, I could not check in. I understood and decided to leave. As I was walking out, I was told that if I canceled my appointment, I would be charged a $35 cancellation fee. I never authorized a credit card to be kept on file, so I was shocked to later discover that my husband's credit card had somehow been charged. My concerns are: 1. How did the office obtain my husband's credit card information and charge it without my authorization? 2. If completing this medical form is now a mandatory requirement, why wasn't I informed of that when I made the appointment over the phone? I spoke with the same employee who later attempted to check me in. Had I been told about this new policy beforehand, I would have canceled the appointment before making the trip and avoided both the inconvenience and the $35 fee. I've been a loyal client for around two years, and this experience was incredibly disappointing. The lack of communication, combined with charging a credit card that I never authorized to be on file, is unacceptable. This is not how long-time clients should be treated.

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    European Wax Center
    European Wax Center
    European Wax Center

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    Kneipp - skincare - Updated August 2026

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