Excellent service. Jose cut and programmed a spare key for my car. He was very efficient and detail…read moreoriented. I appreciated the extra effort he put in to make sure everything worked properly.

fast, superb communication and efficient. literally everything you'd want in semi-urgent situations…read moreyou will get with Tracy, Matt & John at Unlockit. I was on-deadline to get a mailbox re-keyed in time for my tenant to go out of town, and Unlockit did not disappoint. Although they promised next-day service and couldn't deliver due to other appointments going long, I was informed ALL along the way and they got out the day following. fantastic service always need to be backed up with reliable, clear communication and we got that in spades. if you're having a key/lock emergency, Unlockit should be your choice!

A plus contractor, on time, fair and quality of work was excellent. Absolutely recommend this…read morecompany.

We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

After a week of back & forth with customer service via telephone, I came in-store. & what a huge…read moredifference it made. Kamani & his great customer service got me taken care of in less than 5 minutes. + he said if I ever need any further assistance or needs, to call the store. If I had the capability to physically kick myself in the a**, I would as this process was so much more easier. I definitely won't contact CS via telephone again & will pop in if needed.

Xfinity is the worst. Repeated outages for "planned service " without any notification. Their AI…read more"customer service" is also terrible. Avoid at all costs if you have any other options

Not sure if i remember the name correctly 7/09/26 but i adored John very much he was super duper…read morehelpful, efficient , charismatic, made my overall experience top notch he was able to assist with my battery fob change $10 and creating a new fob key for my Nissan excellent price $170 to program and cut the key . Will definitely be coming back for any key/lock services, highly recommend.

Fast under 30 minutes, replacement keyfob for my f150 truck since I lost one of my car keys…read more Friendly customer service at a fair price.

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

Excellent service, explanation and results. Showed clear knowledge of my internet and WiFi system…read moreand was able to quickly assess it and make the necessary changes to improve my network. I plan to use them again for other similar projects.

Contacted Chris at BitSmith based on his reviews. All five stars for a reason. Chris and team are…read moreknowledgeable, professional, timely, and efficient. They fixed poor reception areas of my home. Got me taking full advantage of my gigabit ethernet and even helped with access out near the pool. Could not be happier.

These very nice folks came out today and installed my new 65 inch TV. They were very easy to work…read morewith actually arrived exactly on time and did a wonderful job. They took very good care of my TV, and the surrounding areas as well. The wiring looks wonderful behind the TV. I couldn't be more happy. I highly recommend their services if you need a TV or a chandelier or anything that might need to be hung.

Matt and Kate are outstanding. I was in a bind after another installer failed to show up, and they…read morestepped in right away and installed my Frame TV perfectly. They were professional, courteous, and precise throughout the entire process. If you want the job done right at a great price, this is the team to call. Thanks so much!

After being very disappointed with two well-known home security companies, I signed on with CPI,…read morehave been with them for about 5 years now, and in 2 homes, and am VERY happy with them! They offer a great package, competitive pricing, and top-notch customer service. Their system is so effective and thorough, that I feel like I live in Fort Knox, which is a great feeling for a woman who lives alone! Very straight-forward and easy system to use, and the company's responses to events are within seconds. Chuck, who has been with CPI for several years, is not only a terrific installer/technician who knows his job from top to bottom, but is always so happy to explain to the customer everything he's doing, and answer their questions and concerns thoroughly. He also ensures that his customers have all the security features that they want/need, prior to leaving their homes. He's also very intelligent and a lot of fun to be around. On the other hand, Michael S., who initially installed the CPI system in my current home, simply came in, did his work, and never really bothered to explain ANYTHING to me, unless I asked him a specific question. Even then, his response was very brief. And, thanks to Chuck, I just found out yesterday that, for 3 years, I was being charged for a security feature that Michael had neither offered me nor installed. So, in addition to highly recommending CPI Security Systems, I also highly recommend that you request Chuck to do your installation, etc., if available!

After a lot of research (I mean a lot) we decided to go with CPI over the other companies in…read moreAtlanta. So far we are very happy with the system, main service, and their installer Chuck (who is awesome, to say the least!). When we did experience a few issues/concerns CPI responded quickly and made our concerns feel valid and made us feel important as a customer. We highly recommended CPI and Chuck (our installer) if you can get him.