Wonderful large, open space! I love the brick, historic building. I had a facial with Irina. The…read morefacial was phenomenal, the best I've had in Spokane. The facial room was warm, comfortable and calm. The natural products, steam, warming bed were all wonderful. Irina is very talented with great technique. I will be returning! This is THE best spa I have found in Spokane due to natural products, environment, staff and price point. I will say the only downside is the location on Division, due to the safety with the vagrant epidemic.

Love my hard gel nails by Kristin! The vibe and style of the salon and spa is relaxing and fun.read more

I absolutely love this place. I love the way Christina works with me on my manicures and pedicures…read more I have tried other places, but to me she is the best. She makes feel at home. She's open and talks to you unlike someone salons I have been to where you feel you are just a #. I can share with what is going on in my life. When I was going through my divorce, Christina made me feel like I was the most beautiful woman in the world. You don't get that from other salons. I am always excited to hear about her kids. Even though I do not get my haircut there (committed elsewhere) if I ask a question they give me their suggestion and advice. I just love the people there, they are all very friendly. I always feel welcome when I walk in, like you are family. Paula K, CDA

Peggy Sue is talented, chill and friendly! Nails, facial, massage, and stylists!…read moreAlso a great place for a stylist to rent a chair

I had an appointment on Tuesday for a haircut and overall I hate how it looks the only thing I like…read moreabout the haircut is the length and the face shape on my left side, but my right side is a mess She gave me bangs when I didn't ask for bangs. I asked her to thin my hair out with thinning shears and the crown of my head where I said needed since that's where all the weight sits causing a migraine. I came in thinking I was gonna get relief for my migraine because of the weight of my hair (did get some relief from cutting 2-3 inches off) and it's Saturday and I still am battling it and my hair is still heavy. I thought it was just me and the way I styled it but I've showered twice since Tuesday and we're still having a problem I should not be having a long bang when I asked for a face frame. It's like almost 2 inches of a bang on my right side of my face. Overall, I'm just very unhappy with the outcome and I'm a single mom on a single income and spending 60 bucks on a haircut was very hard for me to do and I should've been able to walk away happy with the product and for the most part I was until I saw my natural hair when it wasn't curled. But now I have to wear it up in a ponytail everywhere I go now because it doesn't lay right because of how she cut it and even the ponytail doesn't even look good because she added long bangs . Don't even try to call the salon to get a hold of somebody to try to have them fix it. Nobody responds it just rings so you're just stuck with the product until your hair grows out.

Fantastic salon, great vibe, super professional and talented staff!! Best colorist and stylists in…read moretown!

Spokane is where good hair cuts go to die...until! Monique! Found her by admiring my new…read morepharmacist's cut. I'm a little gun shy about asking women who they go to - not a happy experience so far, but this time it paid off. Monique actually listened to me and actually gave me what I asked for ! Imagine. The salon is intimate in a cozy , unpretentious sense. 5 stars. Go ,Zags !

The business owner Doreen has the worst customer service. I am a licensed esthetician and have…read moresupported her business until today. I made a purchase from a wholesale supply house in Seattle. They accidentally sent it to her salon. When I found out I went in immediately to pick it up. She would not give me my purchase. She told me they charged her for it which was absolutely false. She was rude, nasty and very unprofessional. I had to get this resolved myself. When the company called her to help me get it straightened out she told them she would leave it on her porch for me. I have never been treated so rudely by someone in my own profession. I have heard from many other people about her rude, nasty behave and today I found out for myself. I would stay away from her and her business. There are too many other places to go where you can be treated like a person.

Went to buy a gift card for an Xmas present. Three stylist were working. We walked up to the…read morecounter and waiting for someone to say just a minute or acknowledge that we were there. We waited 15 minutes and not one of the employees acknowledged our existence. We walked out and they lost $100. I will buy a gift card elsewhere. Not a good representation of small business Saturday!

Love this salon, and I like the hairstylists here too. A lot of the workers here came here from…read moreanother salon that closed down called frenz that was by division. They always do a great job I really recommend Troy he is my favorite. He is so kind, and just nice to talk too, he always does a good job. Also the hair cuts are not expensive just around 30$.

Jaime was amazing - one of the best haircuts I have had in a very long time! Highly recommend her.read more

Love this place but it is called salon retro now and it's new number is 509-727-4848! And online…read morebooking is so easy retrosalonspokane.com

I know I presented some challenges for Olga but she was professional and gentle. The end result was…read moregreat.

I saw Garrett Barr for my hair a couple of times out of this salon. While he admittedly did a good…read morejob with the color technique, he completely missed a section in the back of my hair and did a weird chunk of color that looks out of place (picture included). The problem is, he travels between Spokane & LA (where he now lives). He was supposed to fix it the next time he was in town, a month later, but cancelled the day of. Now I am left with this terrible hair, and will have to go somewhere else to have it fixed. He never once apologized or even seemed to feel bad. I paid over $300 for my cut/color. This unprofessionalism is unacceptable. Also, both separate occasions I had my hair washed in the bowls, my back got soaked. Everyone agreed it was because the bowls sucked. Well, having a wet back also sucked, so maybe they should invest in new bowls.

I have been seeing Julayne for over a decade, she is literally the only person I trust with my…read morehair! She has always been a great stylist, but ever since owning her own salon, she has truly come into her own. The salon experience is next level, with complimentary beverages, hot towels and eye masks during your wash and scalp massage - when was the last time you got a seriously good scalp massage? It's heaven on earth. The whole aesthetic is so polished and cute, and every assistant stylist is incredibly warm and friendly, especially Seilya! 7/5 stars, love the salon, the women who work there, and the overall experience every time I'm in.

there was confusion around an online promo. I hadn't even had a chance to finish the conversation…read moreand they purposely just dumped me. the stylist was clearly new and confused. I found them unethical with poor communication skills.