I needed a color correction with a full set of foils done. They were able to get me in the same…read moreday. Emily was my colorist. She did a fantastic job. Staff was very friendship. Owner is very nice as well I highly recommend this salon. Excellent service. Thank you so much!

If I could leave zero or even negative stars I would. Be careful who you book with. I booked with…read moreMyra and apparently she is an independent contractor, meaning the salon can't help if she does a bad job. She did a HORRIBLE job, and didn't style out my hair, so i didn't know it until I got home and really got a good look at it. I asked for a ash blonde balayage and paid $300 by the time I tipped, and my hair looks like complete trash. Myra offered to fix it and I initially rescheduled with her, but after thinking about it, I texted her and asked her to be $100 percent honest if she thought she could fix it and she never responded. I ended up scheduling for a color correction at a different salon because I can't trust this girl. I left a message on the Salon retro site to Kathy (I believe she's the owner) and got no response, so I called the Salon and Kathy answered. She said "Myra said you loved your hair when she was done" and I told Kathy, Myra didn't style it out. In fact, after thinking about it, I think she did that on purpose because she knew it was a sloppy job and she was ripping me off, but she told me the reason she wasn't styling it out was because she already did a lot to my hair and didn't want to overdo it. I should have known right then and there she was full of s#$t, because I have never been to a Salon and paid that kind of money and left without dry, styled hair. If you took the time to read all this, please take my advice and don't risk going to this place. What a waste of time and money. In response to Kathy's comment: ummm... yeah... I said all that in my review, but I also said I opted not to go back to her because I don't feel confident she would be able to fix it. Not worth the risk. Also, why you commenting on my review? You can't help me because she's not your employee. Don't be on my review bumping your gums. I deserve a partial refund but I know that isn't going to happen, so mind your own business.

I would rate this place below one star if possible; I went to True Colors Salon because I had a…read moregood experience in the past with a former stylist who recently moved out. The bad experience I am having now when 'Sam' colored my hair is much different from what I told her already. She is swaying from fixing it, and instead, she starts asking for more money. She has no professional manners, never has a sense of responsibility and accountability. I ended up having a different color than what I wanted and paid for!!!

Have been getting my hair done by Kerry condon for quite sometime! She always is flexible with…read morescheduling has amazing pricing for how good she does! I am super picky and always want the best and Kerry always gives it to me! Salon is cute and spacious and all the other stylists are friendly!

I had an appointment on Tuesday for a haircut and overall I hate how it looks the only thing I like…read moreabout the haircut is the length and the face shape on my left side, but my right side is a mess She gave me bangs when I didn't ask for bangs. I asked her to thin my hair out with thinning shears and the crown of my head where I said needed since that's where all the weight sits causing a migraine. I came in thinking I was gonna get relief for my migraine because of the weight of my hair (did get some relief from cutting 2-3 inches off) and it's Saturday and I still am battling it and my hair is still heavy. I thought it was just me and the way I styled it but I've showered twice since Tuesday and we're still having a problem I should not be having a long bang when I asked for a face frame. It's like almost 2 inches of a bang on my right side of my face. Overall, I'm just very unhappy with the outcome and I'm a single mom on a single income and spending 60 bucks on a haircut was very hard for me to do and I should've been able to walk away happy with the product and for the most part I was until I saw my natural hair when it wasn't curled. But now I have to wear it up in a ponytail everywhere I go now because it doesn't lay right because of how she cut it and even the ponytail doesn't even look good because she added long bangs . Don't even try to call the salon to get a hold of somebody to try to have them fix it. Nobody responds it just rings so you're just stuck with the product until your hair grows out.

Fantastic salon, great vibe, super professional and talented staff!! Best colorist and stylists in…read moretown!

Was a walk in from out of town and super happy with the result. Relaxing, great service, and will…read moredefinitely be back to see Lou next time I'm in town.

Absolutely love the boho vibe of the salon, how friendly everyone is, all the amazing plants, and…read morehow open and inviting it is. Jadey was amazing, explained everything she did and why, and gave great hair styling tips for my specific hair. Highly recommend the salon and my stylist Jadey!

I worked with Hazel and man does she know her stuff. She did me done right. Exactly what I asked…read morefor ! Plus the pricing was very reasonable. I would come back here

Top notch spot. For sure the best in town. The owner is nice and very friendly and quite…read morebeautiful :) the hardwood floors offer a nice touch, and they have some of the areas top stylists there. Very easily accessible corner location. Definitely recommend this spot for any hair needs.

Spokane is where good hair cuts go to die...until! Monique! Found her by admiring my new…read morepharmacist's cut. I'm a little gun shy about asking women who they go to - not a happy experience so far, but this time it paid off. Monique actually listened to me and actually gave me what I asked for ! Imagine. The salon is intimate in a cozy , unpretentious sense. 5 stars. Go ,Zags !

The business owner Doreen has the worst customer service. I am a licensed esthetician and have…read moresupported her business until today. I made a purchase from a wholesale supply house in Seattle. They accidentally sent it to her salon. When I found out I went in immediately to pick it up. She would not give me my purchase. She told me they charged her for it which was absolutely false. She was rude, nasty and very unprofessional. I had to get this resolved myself. When the company called her to help me get it straightened out she told them she would leave it on her porch for me. I have never been treated so rudely by someone in my own profession. I have heard from many other people about her rude, nasty behave and today I found out for myself. I would stay away from her and her business. There are too many other places to go where you can be treated like a person.

Tera did an amazing job on my hair. I don't go to the salon often, but when I do, my hair usually…read moreneeds a lot of work and she absolutely nailed it! She's very skilled, super gentle with my hair, and just a genuinely kind person. I'm new to the area and feel really lucky to have found her. I stopped by the salon the day before just to ask about a consultation (I didn't see her, the receptionist just told me that Tera will do the consultation), and within 30 minutes, Tera called me and left a voicemail letting me know she had an opening the next day. I really appreciated how proactive she was. During the appointment, she took the time to explain how each treatment works and how to space them out so my hair stays healthy. She's not only great at what she does, but also really helpful and informative. Highly recommend booking with her. Please ask for Tera! :)

Been there twice before had great service, went today and whatever the stylist did to my hair…read moreduring the toner process my hair was matted after she washed it and she combed a huge chunk of my hair out. Freaked me out. Never in my life have I had that experience and of course stylist had a lot of excuses. I hear this salon is changing their name and doing a rebrand hmmmm makes me wonder why. Update: spoke with another stylist and was told that since the other stylist applied gloss and toner and basically kept rubbing it into my hair like shampoo it caused the matting.. never had a stylist continuously rub toner in my hair, usually they put it in and let it sit then wash out.

I get compliments every time I leave the salon, for years, Julie has done my hair and I would…read morerecommend the salon services to everyone,

Not only is Julie a fantastic hairdresser, she's also a beautiful, hardworking, personable, and…read moreprofessional woman. Thank you for being you Julie!