Years after my kitchen cabinets were installed 2 hinges broke. Cabinets Plus worked with me to…read morereplace the hinges and fix my cabinets. Their customer service was excellent!

Working with Cabinets Plus to remodel our kitchen was a wonderful experience. They handled…read moreeverything and were perfect for people like us who don't know enough to manage an independent contractor on our own. Terry took the time to get to know us, understand what we were looking for and put together a design that was absolutely perfect. All of the communication from Rachel and Kent before, during and after the project was prompt, detailed and accurate. They communicated even the tiniest little change to the schedule and the only changes to the schedule were made because work was being done faster than expected. Everyone who worked on the project (Mike, PJ, Dustin, Tim...I'm sure I'm missing some folks) were super respectful of our home and awesome to have around. Minor touch ups after completion have been handled promptly. We would not hesitate to use them again!

We met Jim at Kitchen Village after seeing the great kitchen they did for our neighbor. They did…read moreour kitchen design (great ideas) and helped us every step of the way (included our powder room too). The ideas kept coming and the choices became easier and easier with the guidance. Our satisfaction has always been first and foremost. We could not be happier! We are grateful for all of the time and energy that Jim and all of his staff/contractors gave us. With their direction and hand holding we truly have the kitchen of our dreams!

Don't even bother! I called asking to get a quote via email due to pandemic. We are finalizing…read moreremodel of our three apartment buildings and we knew exactly what we want "shaker style cabinets in white". A man that answered the phone said that "they don't do quotes via email" even thought I explained that I have the layout of cabinets and measurements which is 90% of his work that's done. Pathetic and clearly way behind in what's going on in today's world. I am gladly taking my business elsewhere.

iI came on Friday, bought some , plumbing supplies , they didn't match , even thought i brought…read moremine to mat h, when returning was cery rudely spoke. to and charged me 25% handling fee, to put it back in the box

Used Mike Wagner and plumbing fir many issues. But this last issue very poor customer service Never…read morereturned to finish the job and no response Will never recommend or use again Very disgusted

Our 1 st time in this store and the guy who worked there was so kind and knowledgeable, that he…read moremade our 1st impression great! Explained everything. The store has absolutely every kind and style of tiles you can imagine. The prices are little bit higher than at the other places, but at least you know you can buy everything you imagine (tiles) here.

This is a huge, brand new tile shop located in a new strip mall. This is the same strip mall…read morehousing the newish Texas Roadhouse and Buona Beef. They have an impressive selection and classy showroom, and the staff is welcoming. The first tile I picked up was artsy and so was the price - $180/ft2! Huh?, it looked like the decimal was misplaced! But the point is there is quite a wide range of products for you to look at here.

Please take this into consideration, especially if you are installing a natural stone…read more Stephen was nice, but I cannot express how completely unsatisfied I am with his company. Our shower renovation was an absolute disaster. When they installed our marble floor and shower tile, it was visibly not sealed properly, as dark spots were visible on the tile where the water hit. We were told the tile was sealed 5 times and that it was the tile that was just porous. There was also excess grout on the tile that was sealed into the bathroom floor. Stephen also told us it was not necessary to move the shower valve from the bath height to shower height, which looks very weird now that the shower floor was raised 6 inches from where the tub was. 6 weeks later, black mold appeared all along the faces of the bottom row of shower tiles. Stephen came back to reseal it with a different sealer, and afterwards the entire shower had uneven coloring, with permanent dark drippy spots and wiping patterns. A marble specialist concluded that there is a moisture problem stemming from the initial installation of the tile, and there was likely a chemical reaction that occurred between them cleaning off the mold and applying the sealer the second time. His opinion is that it wouldn't be worth trying to salvage the tile. Even if he sanded down and refinished the tile there is no guarantee how far down the damage goes. Once we got the opinion of the marble specialist, Stephen has ignored my calls and emails and refuses to take responsibility for his mistakes. I would never recommend him to anyone.

Wow wow wow! That's all I can say... And all I can do is keep staring at my brand-new wall stoned…read moreby Briddick Tile and Stone in Barrington! I have never been so thrilled and pleased and excited ! Working with Steve Briddick, the owner, was easy and extremely pleasant... It felt as if we were friends! He has great thoughts and ideas, is very knowledgeable and experienced, his crew does exceptional work and he is hands on along with them, they seriously clean up after themselves after a long days work and get the job done quickly and perfectly! I am so happy looking at my brand-new fireplace wall that I'm trying to find more places to use Steve and his tile! I would highly recommend Briddick Tile and Stone to anyone who wants The "WOW" factor in their home!!!!!!

In my search to Jennifer's site to look at some cabinet fronts for the fourth (4TH!) house we are…read moredoing with Jennifer, I saw the one star review and couldn't let it go unanswered. She doesn't even know I'm writing this review. When I say four houses, it's kitchen, bathrooms, closets, and laundry room. Jennifer's vision for design is amazing. Her ability to see spaces anew is a gift. She also listens and executes the design we are looking for. She takes into consideration how we work in the kitchen, as a baker and a cook, giving us each our space. Her patience and care from start to finish of any project is a strength. Her measurements are exacting and ordering has been seamless. She goes above and beyond on every project from tile shopping to stone. She takes as many trips as necessary to find what I need and want. This will be our 3rd out of state project with her where she has to fly in to measure. She is that good. We aren't the only people who feel that way. She seems to be in Florida a lot. Remodeling has its challenges and patience can be tried. I've worked with people Jennifer has referred me to and she has worked with contractors I've hired. Ultimately, the hiring decision is mine as I'm the one paying the contractor. The reviewer clearly has an issue with the contractor and is unfairly targeting Jennifer. We have referred Jennifer out to friends without hesitation and would willingly let Jennifer give me as a reference if needed.

My wife and I have remodeled 6 homes, so we are no strangers to working with suppliers and…read morecontractors on projects. We wanted to upgrade our small wet bar and chose to work with Greater Chicago Kitchen and Bath because Jennifer Hissa has won numerous awards and had a beautiful showroom. Admittedly, our project was not very large, however Jennifer was very helpful and engaged when she was working with my wife to select a new Wood-Mode 48" bar cabinet with 72" of open wall cabinets above. Jennifer recommended her general contractor Matt, to handle the entire project including demo, installation of the new cabinets, re-installing the bar sink with plumbing, LED lighting, electrical, drywall patching and painting. Matt started the demo work in December and when he was done, he left a 6' wide by 3' high open section of exposed exterior walls studs and insulation. After a phone call, he returned to install a sloppily cut piece of drywall over the opening with a 1" irregularly shaped gap around the perimeter of the patch piece. He told us that his drywall contractor would be back to patch up the wall properly before the upper cabinets were installed. Never happened. Even with the "patch", so much cold air was leaking in during the cold snap, I had to use shipping tape and caulking because the gaps were too wide for regular patching. I should not have to spend my time fixing the GC's sloppy workmanship. The cabinets finally arrived in January and it took another week or more to schedule the finish carpenter to do the installation. The wall was still not patched, and I assumed that when the work was scheduled, the wall was going to be patched as promised. Nope. He installed the wall cabinets right over the unfinished drywall. When I realized what he had done, i asked him why the wall wasn't patched, and he said he didn't know anything about it. But that that the cabinets would seal the wall. Really. There was also a slight upward bow in the existing drywall soffit, so he installed a wood shim in the middle of the upper cabinet top that stuck out beyond the cabinet, leaving a 1/2" gap between the cabinet and the soffit. When i asked him what his plan was for that, he said it should be caulked and painted it red. Really. He installed the base cabinet so that it protruded an inch past the side wall, and his solution was to install trim pieces that wrapped around the corners and eclipsed the wall and casing. It looked more like a DYI project than a custom installation. We sent pictures to Jennifer and she said that he cabinet had to be installed that way to clear the existing under counter bar cooler. This was not the case at all and when the carpenter returned, I showed him that if he pushed the cabinet back to the wall, none of his trim pieces would be necessary. He also installed brass finger pulls that we ordered from Jennifer and we could not open or shut the drawers without the pulls hitting the counter top or adjacent drawers. We told Jennifer and she said the drawers were adjustable, but no one adjusted them, not to mention that the pull was never installed on the bottom drawer because it needed to routed. The carpenter said he doesn't do routing so it remains unfinished. I did my best to adjust the drawer spacing, but they only work properly if you pull out the 3rd drawer and work your way up to the second and first. When the countertop was installed (by others), we noticed that the amount wall tile Jennifer ordered was not sufficient for the job....so we had to wait another 2 weeks for the shipment. As soon as it arrived, Jennifer was on the phone asking for a $500 check to cover the additional tile. We shouldn't have paid her until the job was done and there went any leverage we might have had. The electrician finally showed up...an hour late...last Friday 3/6 to install the LED strip lighting. Both Jennifer and Matt were texted and there was no response from either, so they are now fired. We will hire someone to patch and paint the walls (even though it was in her scope) and then I need to find a cabinet maker who will route out the drawer faces to properly accommodate the finger pulls. On a positive note, the plumber, the electrician and the counter company did a great job. As for Greater Chicago Kitchen and Bath, Jennifer Hissa and Matt, I would never use them again or recommend them to anyone. This was a small, simple project. It was not well managed, the communication was poor, the quality of work was mostly sub-par, they were unresponsive and there was no accountability, 10 plus weeks and still not completed. I don't know how she won those awards, but this was one of the worst reno projects we've ever been involved with. We paid for custom and got Menards. Look at the pictures....this was a hack job. Total rip-offs. R&P C Barrington Hills

Used them for a complete kitchen remodel and could not have been more pleased. Custom sizing on…read morestandard cabinets. Carolyn was great to work with. Beautiful design and attention to details. Highly recommend.

My sister used KWI when renovating her kitchen. I was impressed, so after purchasing a terribly…read moreabused townhouse in Crystal Lake I headed there for my new kitchen and 2 baths. Peter has excellent selections in his showroom. He designed 3 rooms for me that are not just beautiful, but also reflect my individual taste and lifestyle. He worked within my budget. When the quartz counter top installer made an installation mistake Peter jumped in and it was corrected quickly. I highly recommend him.

Wonderful customer service, install, and pricing. I have bought 6 appliances from them and it's…read morebeen an exceptional experience each time! Highly recommend!

Not a great experience at all. Spent thousands on appliances, yet installers left an appliance with…read morean error code. Now I'm told I'll get a phone call in two days with an eta in the morning for that day. Who can operate on such short notice? Maybe people who don't work? How about giving me a reasonable eta to plan things (like maybe work?). Am I supposed to sit around all day twiddling my thumbs waiting for a phone call and then waiting for their arrival? Aside from leaving an appliance with an error code (laziness? Apathy? Incompetence?), this is what I'm left with? Aside from that, it takes multiple days to get any responses to my questions. I absolutely would not recommend this company to anyone, nor will I ever use them again.