KOHL'S store still one of my favorite stores I have been costumer for long time , KOHLS store some many good offers last black Friday I was the last off two hundred costumers, money give away, today cashier laila was very helpful ,cashier Roselin too serious no smile allowed read more

Employee JJ was so professional when I called the store. I had ordered an item online and accidentally clicked the Natomas store instead of Elk Grove. She was able to cancel my order and refund my money immediately. read more

Very friendly staff. The parking lot was also aesthetically pleasing. What was disappoint though was the very limited selection and the high prices for a lot of things. This isn't an issue just at this location, it's a nationwide Kohl's issue. I was shocked at how much they've separated from their glory days with their own dominating brands of Apt 9 and Marc Anthony. Apt 9 has fallen to a mere Van Heusen knock-off while the unique options that were once filled with Marc Anthony are now just generic main brands you can find at other main brand stores. Kohl's is lucky they have accept Amazon returns and also setup shop with Sephora because the vast amount of customers flocking into these locations now like me were brought there from that. 3/5. read more

The location is convenient and wasn't busy when I stopped in. Was easy to park. The shoe and clothing clearance sections were a total mess and. It's possible there were great deals but I wasn't going through it all. Nothing was organized. The staff at front said today was crazy busy so maybe it wasn't their fault. I couldn't find anything but a set of sheets to buy. They had such a small selection it made me wonder why I didn't just go online. read more

Associates Sam: Dejanae, and Sebra are rude with condescending language. All three associates were at the front counter at the Natomas store and treated me like I stole something. I came in for a return I purchased online 01/19/2026; received my item on 01/27/2026 and returned my item 03/04/2026. Well within the timeframe to return an item that is in the original package without any damage. Dejanae left her register to come tell Sebra I only have 60 days. Sebra simply walked away and told Sam she could not find the item. Sam then comes over and begins to be extremely irritating. Sam asked me for the original email of the order for the confirmation number when I have a receipt in my Khol's account with a bar code. She insisted I find the original email. As I let her know I am feeling like the language is condescending and other associate's comments are not necessary. She stated they are only trying to help. I immediately called Khol's customer service while I stood there to document my experience. That made Sam upset and she requested a manager via walkie when i didn't request a manager. I was on the phone. When the assistant manager did arrive, she was just as condescending as the associates. I asked her would she comment on customer transaction with incorrect information? She stated "yes" she would. She basically did not care and condoned the behavior. read more

Kohl's - I asked 4 times for the names of all associates who helped me. Sam even spelled the rudest cashier name wrong on purpose. - Department Stores Near Me - SACRAMENTO, California

Clean, well lit, & semi organized children's area (to be expected) there were a lot of misplaced items. I went before closing so I'm sure it was hectic during the day with so many people misplacing items. Prices are reasonable, name brands are expensive but that is to be expected. Nike products are always good quality. Employees were helpful. I came here twice within a week and they were helpful and easygoing. The second time I came here was to exchange a damaged item and the returns lady who helped me was very nice and quickly assisted me and I was out the door in less than 5 minutes. read more

Some girl that walks around with a red ribbon on her hair needs to work on her customer service.. there is no reason why you should tell customers not to view a product. Especially when the product viewed is not used and is sealed. Check your cameras before you accuse someone of something.. read more

I usually come here to do my Amazon returns and shop around. I hardly buy anything and they have pretty good deals. The lines are sometimes really long and it's hard to find an employee if you have a question! read more

Let's see how this plays in a couple weeks and then see how the season plays up and up in a few months if you want me too to get a little bit of feedback from the coaches on how we are doing it so yyyyyyy read more

I will not be back to Kohl's. I wanted to buy a bag of candy at the register and none of them were marked. The only way you can get the price is scan it.! also I was going to buy a Carter's baby outfit but after waiting in a very long line with one register open, I get up there and was told that's not able to be put on the 30% the store is so disappointing read more

This Is a department store that we got when the Raley's shopping center many moons ago. Based in WI. They have become a very large corporation chain and have expanded quickly through CA. Iam not a big fan of it as the styles don't appeal to me or younger types. It resembles a Sears. Styles a bit dated. My gals like the store to shop at times but have lost interest lately. I went in to save a $5 earned certificate expiring and to use a $10 GC that day I went. I needed some jeans so I checked clearance racks and found one in my size for $15. 75% off $60! So I had $15-$15 and just paid the tax only! Good deal. The lines can be long often and it is very understaffed. It is hard to find anyone to help. I would only come here when a need is pressing or to use earned bucks. read more

Kohl's - Teen Amazon return - Department Stores Near Me - SACRAMENTO, California

Went in for an Amazon return and to do some Christmas shopping. The checkout line was long, as expected, during this time of the year but it moved quickly and the staff were friendly and on top of their game! read more

Kohl's has quickly become my favorite place to shop. And I mean the deals...Family Day, 20% off Day, $50 Kohl's cash come back another day, I mean what's not to like! I was not previously a Kohl's shopper, and had come to make some Amazon returns. I browsed a bit on my way to the return area and well the rest is history! Affordable prices, variety of brands to fit numerous budgets and the staff and is very friendly and helpful. Looking forward to shopping at Kohl's tomorrow....need more goodies! read more

I suppose all Kohls are pretty much the same in general. Same products, same layout, same lack of sale items...so what "might" differentiate one location over the other? Well, that's what I'm here for! This store has ample parking, is exceptionally clean, and the cashiers are super helpful ( and have a good knowledge of the overly convoluted Kohl's promotions). I know, it's not a gold standard, but when visiting big box stores, these things are important. On my last trek through Kohl's to pick up an order, the store was so nice and neat I ended up walking through and adding some nonsense purchases. It was a very clean store! The location has a variety of other stores nearby, lots of fast casual restaurants and grocery store, so as it's a longer drive for me at least there are options around it. Note: You can drop off Amazon returns here, convenient for those who live nearby. read more

If I weren't more reserved I'd have been more upset. But LET ME TELL YOU!!!!! My patience has grown as thin as a cheap pair of Costco underwear. I stood at the Sephora counter for 25 minutes with India. She had the nerve to tell me my card wasn't going through so called Citi bank and they said no transactions had even been attempted. I tried 6 times. So I whipped out cash and saw her face drop for a $200 bottle of cologne. She swore up and down it smelled so good and all this and that only to find out she never swiped my card. And it kept saying see associate. Turns out they are having a 35% discount for employees tomorrow as he wanted to buy it. Yaaaaaass ma'am YO man will be walkin round smellin like booooot ae cuz ya won't be buying the. Spoke with second in charge whose name is Shawn and he didn't seem to worry about it but he did apologize. I told him what she was attempting to do and that I was going to leave a comment. I would Avoid This store at all costs if the employees are going to behave this way. I'm so editor her. And the cake makeup didn't help. No need in being catty... especially with no claws read more

As a national brand, the store reflected all that I expected. However, I tried calling twice and was ping ponged from one department to the next. So I came in, rushing, but, pleased with what I saw online m, was waiting for me to purchase. 8 minute speed shopping at its best! Then I get to the register, and the possible customer service problem from the phone calls before, is now at the register in person. After waiting moments, I watch the cashier explains to her co-worker, that she has to change the register tape. Other cashier busy, but looks for another cashier... I politely tell the tape changing cashier , I'm in a hurry and don't mind a faded printed receipt, since my purchase was nonreturnable. She looks at me and says, in the most condescending tone, and smirk, that she'd be right with me... Aww, not today. I left. My speed shopping turned out to be a waste of time. Customers first I've always felt. Always, or they'll move on with so many choices. My purchase was more than her hourly wage, but not a lot to lose for Kohls. But my experience is valuable. They'll teach this employee that, and for this pleasure, time well spent. We have to insist on better, when spending our time and money. read more

I am rating for my curb side/online pick up experience. I literally left the parking lot 10 minutes ago and felt the need to compliment one of the employees that assisted me. Andrew went above and beyond to get my orders. Apparently one of my orders ended up being an "in store pick up" and my other was curb side. He gave me my curb side pick up order while I was in my car and he went back in to retrieve my other order. He didn't have to do that but he insisted. That helped me tremendously since I did not want to go inside the store. So thanks Andrew! read more

I had a visit 6/13/24 and came across a rude cashier. This cashier in a nutshell made me feel as if I were changing price tags. I handed her three shirts which all came from the clearance section. One was price very low so I thought what a deal. She proceeded to inform me at checkout the price is wrong, scanned the item and pealed the tag off. I replied back ooo....ok then I'll pass on the shirt. We have to do better as a people and in customer service. Not a great visit. read more

My husband and I stoped by this afternoon and notice the big jewelry sale Kohls was having. Let me tell you Kohls has been rocking it with the great sales. We were assisted by Julia today at the Jewelry department. She was so awesome, very caring and patient. My husband can be a-little indecisive at times, but she was so understanding. Continue the great service Julia, one if not the best sales associate we have been assisted by. read more

I was looking for the Elf Christmas Advent and kohls.com said they had a few left at Kohls Natomas. We drove 30 minutes to the store and couldn't find it. There was a very male sales associate putting out toys and said that they don't have any. It was a waste of gas driving 30 minutes. Listen learn just buy it online and pay the shipping... read more

I love a bargain! Who doesn't? Kohl's is a great place to find bargains throughout the year. Especially, if you luck out with one of their 30% off coupons. Even their 15% and other coupons are helpful. Kohl's is a great mini department store that can be one stop shopping when looking for bargains. They offer a variety of choices in all sizes in the women's department, men's department, and they have a fairly extensive kids department. If you are in need of adding to your kitchen items, they offer a variety of namebrand kitchen appliances for your countertops, dishes, towels, and kitchen items that will help you make any prepared meal. Their home section has a nice variety of table top, bedding, and other items that you might need for your bedroom, bathroom, and general household goods. I tend to shop at this location out of convenience, but this would not necessarily be my go to because it tends to be on the smaller side compared to some of their other locations. The customer service at this location is always hit or miss. I've shopped in the store when it's been busy crazy and have received Great customer service, and I've shopped in the store when it's been practically empty, and customer service is nonexistent. Displays are not always kept refreshed and restocked, which makes shopping frustrating at times. Especially in the shoe department. If you hit the sales at the right time, you can grab some great bargains, and as I said earlier, use one of their coupons for extra savings. It makes digging through clothing racks etc. worth the effort. Shoppers tip- get on their mailing list, so that you get those extra savings coupons mailed to you. read more

I have a love and hate relationship with this Kohls. First, I am thankful that we have this Kohls for nearby shopping and Amazon returns. However, this Kohls is almost always out of sizes that I need and when they do have the size I need the lines are SUPER long. I've noticed since the pandemic they only have one check out section open and the other side is always closed. I'm sure like most places they are short on staff making it hard to find an associate. This past Saturday, everyone must have had 40% off because the line wrapped all the way back and down the women's apparel area. I thought of trying to check out at the jewelry area but overheard someone say you had to purchase jewelry to check out there. Generally, the staff is friendly at returns and check out but they really need more people to help get people out faster. To avoid the chaos and struggle of finding what you need, the best thing to do is order online for in store pick up. read more

Some reviewers are overly critical. We live near here and go in frequently. There is plenty of parking. The store is always clean. There is always a sale. The staff is always friendly to us. If a reviewer is always finding poor attitudes on staff perhaps, they should look at the common denominator. Staff is always happy to suggest ways to save money and happy to help us sort the best coupon. It is well lit; the store is organized, and it always meets our expectations. rlw read more

Service was ok at best all shirts sizes where out of order they didn't have extra medium in stock but my real complaint is that the restrooms had no toilet paper how unprofessional and stalls where too exposing and why so many mirrors in stalls WEIRD!!!!!! read more

Kohl's - Rest room - Department Stores Near Me - SACRAMENTO, California

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I like the cashier name Sam R she is very helpful and very nice lady. Lots of discount

Seriously!!!!! I had an event today and needed this shoes so i ordered online and pick up in store. Has soon as i got the "ready to pick up" email i hurry to the store to pick them up. I got home, open the package that came with the box and to my SURPRISE as you can see in the picture i got WRONG SHOES. Like what the heck!!!!! First photo: what i ordered. Second photo: what i got. One shoe its a size 6 and the other one its a size 7 1/2 read more

Kohl's - What i ordered. - Department Stores Near Me - SACRAMENTO, California

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5 star review for Hailey in fine jewelry! She was patient and helpful. She sized us for a ring and gave us some background on how they carry only size 7 women's in store, but made some great recommendations. The best part of the interaction was her recognition of our upcoming same-sex wedding without even being prompted. Thanks Hailey for a great experience this evening! read more

A spur of the moment decision to shop gave me the opportunity to introduce my friend to Kohl's. Ive always been able to find really cute casual clothing at Kohl's whenever I've ventured forth to brave the whole shopping experience. I'm not big on shopping might I add. There were plenty of options in our size and I was quite surprised to find Vera Wang clothing added to their offerings. Good call to go along with the Jennifer Lopez line that accommodates "Bodacious Babes" such as myself. Quinne was super helpful upon Checkout! Love Kohl's cash! We bought stuff a couple days before our Kohl's cash coupons are activated. I found out from another cashier that since we planned on returning to shop for more items we could bring our receipts in and get credited for the cash discounts! Yay us! My only wish is that they would offer Military Discounts to their shoppers. I've spent close to 20 yrs as a Military spouse and the discounts we receive on base beat other stores hands down. However, that being said, I'd like to expand on my options as I'm sure many other military spouses would. read more

Love the store. Love the kohls cash. Is it just me? Or have other people been harassed by the kohls card lady at the register? Her: do you have a kohls card? Me: No Her: would you like to apply for one, it'll give you 35% today. Me: no thank you. Her: continues for 5 extra minutes about kohls card Me: (thinking) can we just be done so I can leave and the next person can get harassed. I finally get away. Her popping up in my back seat... "you know if you sign up, it's $5 off your purchase. Me: throws myself out the car. Lady at the front harassing me for a kohls card! Please leave me alone! read more

I used to buy clothing at consignment and thrift stores but came to realize why buy used when you can buy new at about the same cost? Kohl's has quite a number of their own brands of tops and pants with really great patterns and styling that you can't find elsewhere. I love their cute pajama sets too. I've also purchased linens at Kohl's. The towels I bought years ago are still holding up great. With sales and reward coupons one can save quite a bit of money. The Natomas store is kept in better order than some of the other Kohl's stores I've been to. read more

I went to this particular Kohls to purchase a specific pair of shoes. Never mind that this location was the only Kohls in a 50 mile radius with that shoe so I was already irritated coming in I wanted to do curbside pickup but that was nixed by the website saying my 1 pair purchase "exceeded the limit ". I get in the store and OF COURSE the shoe is not even on the sales floor so OF COURSE I have to find an employee. I told the VERY IMPATIENT employee that the shoe is here but I can't find it. I also showed her the actual Kohls site image of the shoe which shows the shoe. She for some reason she was already irritated and demanded that I show her the "SKU" from the page. I didn't feel the need to scroll through my phone and find it, so I said you can hold my phone and find it . Her response was "I am not going to hold your phone. " Why was she not going to hold my phone when I specifically gave her permission to hold it ? Oh wait, I get it ! She was assuming that my phone was somehow INFECTED WITH COVID! So by this time I am irritated with her and I just put the phone down and Waited for her to look for the " SKU" First of all , don't expect me to know what a "SKU " is. OH WAIT IT GETS BETTER ( WORSE) ! Somewhere over the course of this conversation she tells me DONT GIVE ME ATTITUDE "! ARE YOU KIDDING ME! Are these places training their employees to say that to customers???? At least they had the shoes I wanted :/ I don't know why I bother with writing these reviews anyways. Most times no one from the store will ever respond. MY INVENTED KOHLS RESPONSE: Sir , we appreciate the 20 minutes it took to type out your concerns on your MOBILE PHONE. WE HERE AT Kohls would like to extend our deepest apologies for the treatment you received from our sales clerk. We hope that you will continue to consider Kohls in the future . I feel better. No thanks to you Kohls! read more

I hope you don't plan on using Kohls for their Amazon Returns they are pushing. The lines are crazy because supposedly it's one line for returns and Amazon returns. They have one line for everyone but say that they take one Kohls return and alternate to a Amazon return with the priority being on Kohls returns. UPS does the same thing with Amazon Returns and you won't spend 30 minutes or more in line. The Kohls return area is so unorganized with things just puked and thrown on the counter. I wouldn't trust returning anything expensive to Amazon through Kohls for sure. As for their store. They play the discount game. Offer what seems to be good coupons and promotions, and sometimes offer Kohls cash to get you to come back. But many times by the time you remember it's already expired. They will have a plain T-shirt on sale 90% off, but when you see the price it's like $8 after to 90% off discount making the generic shirt regular price like $70 or $80. You can sometimes find a deal if you play this game but it's pretty sneaky and dishonest imo. read more

Had to get some dockers for work. It was easy to get to and the staff were helpful and friendly. It was clean inside as well. The selection for dockers was a little less than I thought but still a decent place to shop. read more

I normally love Kohl's but today you get 1 star! I'm not sure who's idea it was to have Aggressive Amy harass people about opening an account while we wait in this long line. Not okay! No means no, Woman! She was super aggressive with several people in front of me so when she got to my mother and me I said no immediately. She was about to proceed and I had to give her "the look." She then moved on to badger the person behind me. I complained to the cashier who was very apologetic and stated they've been getting complaints about her. Please stop this practice! It makes for a very unpleasant shopping experience. read more

I (used to) love Kohls and shop there very often. On 10/30/22, my mom came to visit and we went to Kohls to look for some walking shoes. We shopped in the clearance section and both found shoes we really liked. When we got to the register, the sale price was not applied. Not a big deal, but when we pointed this out, the cashier was not helpful and argumentative. When the manager (Roslin or Rosalyn) came by, she made the experience AWFUL for us. She was extremely rude. We walked back to the shoe department and she snatched the sign and said, "sale over." My mother and I were calm and polite and her attitude was very uncalled for. He demeanor, tone, and attitude the entire interaction was baffling to us. She was hostile and plain rude. I am so disappointed with the staff at the Natomas location. The woman in customer service was so polite and helpful. Unfortunately, I did not get her name. read more

The store had a wide variety of products, especially women's clothing. There were also some great deals and many lines were very chic, like the Lauren Conrad line. The employees were helpful and attentive, but one employee tainted this experience. Before coming in, I'd read 2 reviews about an employee that badgers people about signing up for their reward club. I am here to report that it's as bad as they say. The sales associate came up to a customer near me and began a ~5 minute spiel about joining the rewards program, not taking "no" for an answer. It was painful to watch. Then finally the associate moved on and tried it with me. I had to cut her off and say that I needed her to leave me alone and that even if I had been interested in signing up before, I definitely won't be signing up now. As I mentioned, the store itself is pretty nice (but dressing rooms were trashed), I just cannot look past the salesperson's behavior. read more

I usually go to the Kohl's in Elk Grove but I have been to this one a few times since my husband work in this area. This Kohl's is decent, but a bit messy all the time esp. in the shoes section. Kohl's have "sales" all the time but they really aren't true sales in that the sales are just discounts off super unreasonably high regular prices. Overall, I like Kohl's and it is a higher end store you can go to get your basic clothing and home items without having to drive all the way to the mall. This particular Kohl's, though, for some reason, maybe the neighborhood(?) is more messy than most other Kohl's I have been to. read more

Where do I even begin Kohls more like Stole's since they stole my phone while I was trying on a blouse in the fitting room. The worker with red hair and a big tooth refused to give it back, really?!? I will never shop at Kohl's again because target is better anyways lol better prices I guess. Anyways, I'm giving them 2 stars because at the end of the day the blouse was fire and made my ass look fat af damnnnn lol. Idk, just venting at this point, peace . read more

Kohl's - Department Stores Near Me - SACRAMENTO, California

Crystal was very helpful when I was in crutches. Unlike most stores, she actually helped me when she saw that I was having difficulty carrying my shopping. Thank you, read more

I like that store it has good stuff and beautiful for men and women , but they are little expensive. read more

Kohl's - It is so well organaized and the costimer services are nice but it is little expensive. - Department Stores Near Me - SACRAMENTO, California

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