I really appreciate the prompt and friendly service. Frustrated with the fact that my previous dry cleaners repeatedly returned garments with "stains they were not able to get out," I sought another option; I was not disappointed. Kona cleaners got a "stain" out of a garment that I feared was ruined. When I dropped the item off, one of the gentleman working there even came out and told me how he was going to approach the stain - AWESOME :). Kona is my new go-to for cleaning. read more

First time I went they did an good job with leaving my white jeans white again. Then I decided to take 8 pieces which one of them happens to be a baseball jersey that had only been worn once, no stains. When it's time to pick up, they jersey was stained in some weird grey stain. I had to leave it again so they could remove it. Next day it's ready to pick up and again the stain is THERE. I had to leave it for the THIRD time. This time it took 3 days for me to receive the ready text. The third time they are charging a $14 fee apart from already paying for it the first time (which the cashier had to speak to the manager to void it). I go pick it up, and my jersey is finally stain free BUT now the stitching around the jerseys team name is all ugly. Such an inconvenience to go THREE times for the same item, which they stained and messed up. So much for taking it to the cleaners. I never will go back. There's better and more affordable cleaners. read more

Kona Cleaners - Laundry Services Near Me - Orange, California

Wonderful cleaner business! Super friendly staff too! Looking forward to coming back for more services!

My husband and I had been using a cleaners that was less expensive and for the most part, got all the dirt out of our clothes. I had taken my husbands work shirt to Kona after the less expensive place couldn't get some dirt out. Kona got all dirt and stains out on the first try. I like this place because the employees are so nice and personable. This is definitely our new dry cleaners. I always say "you get what you pay for". Kona may be a bit more expensive than the other place we went, but I know I'll be happy with the end product. read more

Emer was awesome! She was so helpful. Definitely coming back again! This is my drycleaning place from now on.

Needed some dry clean and laundry done in a hurry. Everything came back perfect in 2 days. Very professional and extremely reasonable. Attention to detail is great. Will be back. read more

Great place for your dry cleaning needs. Their service is fast, their level of care is excellent, and their customer service is great. When it comes to alterations, they take their time to make sure that they know what you're looking for and will not rush you to make a decision. They also have a very organized system so once you set up your account with them it's very easy to drop off and pick up. read more

Friendly, Fast & Fair. We always are greeted with smiles, our clothes are ready with short turn around and always priced fair. Alterations are professional on done onsite. Thank you Arthia and Clemente!!! We highly recommend you read more

I did not use their dry clean service but rather their laundry services. My wife and I live an apartment and laundry is always time consumer. Was hoping maybe a laundry service could help us out. The service is about $25 for 2 loads and it took about 6 business days. I used a Yelp coupon to make it $15 but still definitely not worth the money, might be worth it if was next day delivery, a little disappointing as far as speed goes. Everybody at Kona was very professional, but services was not on par with price. read more

If your looking for a great cleaners and wonderful customer service this is the place ! I've been coming here for a while now and love how they are with the turn around time ! Not only that but I had a issue where I thought my pants were lost there and Dez that works there went beyond to help find them , it turned out I had two accounts which was my fault but they made it there responsibility and fixed it , great customer service thanks Dez ! I would not only 100% recommend this place but will continue to go there ! read more

First time customer since just moved to the area. Brought in a dress shirt and an expensive pant suit that both had been stained. I wasn't sure if the stains would come out, but luckily they did. Both times I went, Jazmine assisted me. She was very kind and professional. Service with a smile is what I appreciate and that's what I received. The prices were reasonable and the service was great. I would continue my business here and I hope I get the same level of service and results as I had this time around. read more

Another great place for cleaning and basic alteration repair needs. Athira is the most friendliest and professional representative at Kona Cleaners, she always goes the extra mile to ensure you get what your paying for plus she keeps you informed about special need items or if something (such as an aggressive stain) that could not be removed. This Kona cleaners is really good about not charging you if they have to try several times and the stain just won't come out. All Kona cleaners are a little expensive but you get what you pay for and they have lots of coupons that can be applied if you redeem them BEFORE checkout. I recommend this location as they continue provide great service for me and my families dry cleaning needs. By the way they are the first cleaners who was able to get slime out of the kids clothes and keep the clothes in perfect tact! Total win for me! read more

They did a good job on my bedding however they consistently do not pick up the phone. I wouldn't trust my clothes or garments with them as their service is not up to par with their competitors. read more

DO NOT come here - they will ruin your clothes - took my silk shirt, an employee's pen exploded (correction to this, an employee called and they said, not an employee pen, but a pen from another shirt that they have missed & did not take out) and left a stain on my shirt. They didn't inform me about this damage until I'm there ready to pick up my order and they wouldn't let me see my shirt with stain left by them, their excuse was the person doing the cleaning placed it somewhere and that person is sleeping at home and can't be reached. Came back next day, computer Note said, shirt is missing. What's more distressing is that, there were several other clothes that were damaged by this and only my silk shirt went missing - just shady ! Just irresponsible, full of negligence and clueless personnels read more

I've been driving pass this cleaners for a long time. I was reading some other reviews about Kona. So I made a decision to give them a try. Mario was really professional and he gave me a discount. The business is very clean which gives me a great feeling about this cleaners. Thank you Mario for your professionalism Regards, George C. read more

10 star service. I have to say, this is by far the most organized dry cleaners I have ever done business with. They keep in contact with you the whole time - you can even track ALL your orders on their website. Great pricing as well. You have a customer for life. read more

The prices are a little high, poor response to email and difficult to get someone on the phone. The service is good but no better than the other dry cleaners I've used. The staff is very friendly and professional. They have a rewards program but it's conservative. I haven't received a receipt since January so phoned Kona to let them know. Update; I was told the email they have on file for me is "123notme@gmail.com". Someone must have changed my email address in the Kona directory back in January. This is a strange and potential security breach not to mention that email address is obviously fishy! read more

Thank you kona cleaners for your awesome and quick service! Got the clothes done less than 24 hours. We also just so happen to have a dead battery in the parking lot and chris helped us with a jump of the car with his experience! Thanks again chris you really helped us out read more

I want to share my experience with Kona Cleaners. Great customer service! I was going to a small cleaners mom and pop business. I left them because they weren't meeting there promise delivery dates and other issue. I was hesitant to try a big establishment but tried them anyways Kona. I pointed out a stain to the girl that took my items she said no problem they would take care of it. When I went back to pick up clothes stain was still there. I pointed out the stain to a different girl that was there. She said there was nothing showing that they needed to address a stain. I took my things write a review on there website unsatisfied Beverly contact me right away, I told Beverly the issue and told her what I thought the stain was. No hesitation they took care of it right away. Tony and Beverly you rock! Great customer service ! read more

Kona is legit! Got a few coworkers signed up with their program too. Pickup and delivery on Tuesday and Friday with no hassle of having to go in or anything. Sandy my driver is the best too! She is always on time and is very friendly. The service and price is great and all, but Sandy really makes the difference in why I am getting my coworkers signed up. Keep up the great work Kona! read more

Now that I've had roughly 5 dress shirts with destroyed buttons after taking them here, I've finally wised up and am taking my business elsewhere. It takes two times pointing out the buttons for them to repair, and since each shirt only comes with one spare...I end up with shirts with buttons that are close matching but not really the same as they were manufactured with. My most recent experience, I only wore the shirt once before the buttons were cracked by Kona. I pay anywhere from $50-100 per shirt and then almost $3 to dry clean it...I'm supposed to put up with broken (and eventually mismatched) buttons? No thanks. Sure, the people are nice and I get clothes back quickly...but not worth it. read more

Julissa (Julie) was great, she processed everything quickly and I was in and out in less than 3 minutes. I look forward to coming back and getting my clothes dry cleaned there again. read more

After moving to California I had so many choices on where to take all of my dry cleaning. With so many options it is hard to find one place with great prices with most importantly of course quality dry cleaning and customer service. Thankfully I found this location. Every single week when I come here I am treated with amazing customer service by all of the ladies especially Julissa. Always with a smile and very professional. I receive my garments promptly. I have never had one issue with suits or uniforms. I highly recommend this location to anyone and everyone. read more

Wow! My clothes look brand new! Pick up & delivery, staff, even down to the hangers are exceptional!

Rhe people are very nice and knowledgeable my clotbs are always nice and clean when i get them back. I would reccomend them to any one..i give them a five star rating. read more

Great service, reasonably priced, green... They do alterations! My items were ready on time less than 24 hours later, pretty impressive for such a large operation. Very satisfied. They got the grease strain out of my wedding dress that I let sit for months before I remembered... read more

Excellent customer service. They were able to get olive oil stain from skirt and did some repair on a woven wool coat. It's well worth the price. I've recommended to friends who go and switched to Kona. read more

I originally went to Kona for alterations, which they did magnificently. All hand done, very well. I ended up dropping of a huge pile of dress shirts which they had ready for me next day. The quality was fantastic and the service was even better. Very helpful, kind, and professional. I love that they are tech savvy and environmentally conscious. Definitely my new dry cleaners! read more

I'm so glad I live close by to this place! First time here and had an awesome experience. I dropped off 2 suits which needed cleaning as well as some stitch work done and they were very accommodating and did a great job with only a day turn around! I'll definitely be back! read more

I saw this open after a remodel and give it a try because I drove by it all the time. I have never been much of a dry cleaning guy before. The prices are great and their work is exceptional! I took a shirt there that had a serious orange highlighter stain in the front and it carried to the back of the shirt. I showed up with it in a bucket and thought I would get escorted out. Kayla was very patient with me and offered no promises (other than they would give it their best shot). I was so flustered I walked off without my bucket. She stopped me and politely reminded me not to forget it. Low and behold I received my handy email notice and my shirt was healed! You can't tell anything ever happened to that shirt. Service with a smile, and a deal at $2.30 to restore my shirt to new. I had only worn it 1 time before. I AM SO HAPPY. I might add that I have taken other messes of mine there too. I'm hooked! Thanks Kona # 7-Orange and Kayla! read more

Do not buy the Yelp deal if you don't use it all at once. I came in and used part of it. I was told I would have credit for the rest. Came back a second time only to be told there was no note of it on my file. They do a good job of with the dry cleaning but don't appreciate how they conned me into buying the Yelp deal without honoring it completely. Very dishonest practice. Will not be returning. UPDATE: I just got contacted by the business owner and they were willing to refund the Yelp deal based on what had occurred. Above and beyond in terms of customer service. I take back their dishonesty - they go the extra mile and are willing to make wrongs right. Totally changed my perception. read more

The staff is very welcoming and helpful. Their prices are very accommodating. I'm definitely going to continue coming here because of their excellent services read more

This place is the epitome of what a great dry cleaning company should be. The service is great, I generally don't have to wait when I bring in my clothes or pick up my clothes and am generally always in and out within just a couple of minutes. E-mail notifications and receipts make the transaction process simple and they pay great attention to detail. I had dropped off a pair of pants with them and hadn't noticed that one of the seams was becoming undone and they had called me within 1 hour of me dropping my clothes off and asked if I had wanted for them to go ahead and repair it, which I did. Much better than going to pick up your clothes only to find out that something needs to be repaired at that time. I'm really glad that I found this company. read more

The best laundry very clean and fast . Tony is very friendly and helpful. They cleaned my white pant and removed all the hard spots very happy with Kona Laundry . read more

I love Kona Cleaners! Maria is the best! I used to take all of my clothes into the shop and it was always a pleasant experience, everyone there is helpful, quick, cheerful, and friendly. Now I do the pick-up services and I love it! They always do a great job and the clothes look like new! read more

First time bringing my work shirts to Kona Cleaners. I used their current Yelp deal which is $15 for $25. Upon arrival the girl who checked my shirts was very helpful. Since I was a new customer I had to fill out some paperwork. Once I was done with that she went to ask if I needed any areas of my shirts that require special cleaning/attention. I told her the areas and she took a look and stated they would add it to the invoice. She wasn't able to quote me right on the spot but upon taking a small glance she guesstimated an amount. Now the part that really took me by surprise was when she said they would all be ready by today after 5 (dropped off 11 shirts 10/6)! I was expecting my shirts to be done by Thursday, maybe even Friday! She stated the shirts would be ready the next day 10/7 after 5pm. On top of that, they send you an email with your invoice so you know what you owe at pick-up. You can also access your shirts on their website and it shows the detail of each shirt that you dropped off (brand, pattern type, color, etc.). That's even a greater plus because you can keep track of your items and I believe you can add a credit card to pay prior to pick-up. When I went to pick up my shirts on Wednesday the lady who was helping me, Jazmin, was very nice and super friendly. Although it was my first time there she treated me as if I was a regular. All of my shirts came out great!! A+ for their work and customer service. I definitely will make this my go-to place for all my dry cleaning services. Thanks Kona and your awesome staff!! read more

Kona Cleaners - Prices - Laundry Services Near Me - Orange, California

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I only get my dry cleaning done once every few years and my old place closed, so I ended up at Kona after my mom recommended it. I was NOT disappointed!! They saved my favorite blouse, which had been destroyed by a mysterious oil-based stain all over the back and sleeves. I was ready to throw it out but took it to them as a last resort. Good thing because they made it look brand new! They have my business now and forever! read more

I love Kona. The staff including Julissa was very friendly and professional. I drop my clothes off in the morning and they are almost always available by the early afternoon. They send a text when your clothes are available for pickup. They are extremely fast and reasonably priced. read more

I love Kona Cleaners in Orange, CA. Maria is always helpful whenever I visit and remembers my name. I have been going to Kona since they opened and always have a positive experience. I enjoy that I get an email when my clothes are finished and never have to wait more than a few minutes when I go to drop off or pick up. My clothes always are finished in a timely manner and look great. I would recommend Kona Cleaners to everyone because they always have great customer service, quick turn around and good communication. read more

9 bucks to steam a dress. I thought that was a great deal. It was done in one day as well. I'm super happy and will definitely going back.