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    Kona Service Company

    4.3 (6 reviews)

    Services - Kona Service Company

    Appliance repair

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    Cold Flex Era Appliance - Preventive maintenance

    Cold Flex Era Appliance

    (21 reviews)

    I cannot recommend Cold Flex Era enough. Our oven display went out the week before Christmas. I…read moremade an appointment and besides showing up on time (yes, this is Las Vegas), Viktor came on the SUNDAY before Christmas! He quickly diagnosed the problem and said he had the needed part in stock. What? Not a wait for weeks?! Viktor returned the next day, on time, and quickly installed a new board that was needed. I was back in cooking business right away. Viktor was incredibly professional, polite and very personable. While I initially thought his quote was high, he was competitive with other repair companies. It's the new normal and still cheaper than having the replace an appliance. I will use him, again, and I highly recommend. Thank you, Viktor and Happy New Year!

    WORST COMPANY EVER CANNOT BE TRUSTED TO COMPLETE THE WORK REPAIRS THEY START…read more Viktor was paid to do a job of repairing a stove. Parts were purchased, and the process was started on 9 September 2025. Around december ofter many calls to please complete the work and set the temperature settings, Viktor quit and has not returned to date to finish the work. I have made dozens of calls and messages to him, and he ignores every call and message and does not respond. He has abandoned this project, which is the reason I am writing this review, because he does not deserve any good reviews. This is what he was paid and has not returned to remedy the problem I would never ever pay him in advance to purchase parts, as he cannot be trusted. Your invoice from Cold Flex Era Hi Mervyn, Thank you for choosing Cold Flex Era. Please see attached invoice due upon receipt. Invoice Number: #671 Service Date: Sep 09, 2025 Customer Name: Mervyn Kahn Service Address: 51 Skybird Court, Las Vegas, NV 89135 Services qty unit price amount Oven thermostat 1.0 $682.11 $682.11 Overload relay 1.0 $281.26 $281.26 Knobe 1.0 $163.20 $163.20 Labor 1.0 $169.00 $169.00 Igniter 1.0 $163.22 $163.22 Dairy module Viking Fridge 1.0 $362.23 $362.23 Labor 1.0 $149.00 $149.00 Subtotal $1,970.02 Total job price $1,970.02 Amount Due $1,770.02 Paid At this point, I cannot recommend this company, and especially VIKTOR

    RC Willey - New Craig warehouse customer pickup hours courtesy of Epson and Fiskars. Does the showroom know about this? (Rhetorical)

    RC Willey

    (640 reviews)

    $$

    Looking for a fridge - Zach K. was very helpful and pleasantly persistent to get the job done. He…read morewas amazing! I highly recommend!

    Mixed experience, but it worked out…read more I was heading home to southeast AZ from a job in northwest NV when my wife tells me the dryer finally died--for real this time. After months of "surgery," it was time to send that 2016 Home Depot special to the big laundromat in the sky. Figured everything would be closed by the time I hit Phoenix, so I rolled the dice in Vegas. Fought traffic, made it to the Henderson store around 5:30, missed my aunt (who I recently learned works there) by minutes, but found the exact washer/dryer tower I'd been eyeing--and it was on sale. Score. Mike in the showroom was great--friendly, helpful, easy to work with. Turns out they had exactly one electric unit available at the Craig warehouse. Even better. Paid up, grabbed my free basket, and was told I could pick it up before 7. So I battled rush hour across town... only to arrive at 6:15 and find the place closed at 6, with a freshly taped sign saying so. Not ideal. That said, the warehouse team came through. I walked to another door with humans behind it and explained the situation--that I was just passing through and not coming back anytime soon--and they helped get me loaded up anyway. Got a "for future reference..." (fair enough), but I appreciated them making it happen. Overall: great showroom experience, solid customer service when it counted, and I got a good deal at the perfect time. A hiccup in communication, but a good ending--and a story to go with it.

    Kona Service Company - homeappliancerepair - Updated August 2026

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