1. Cold Flex Era Appliance

    1. Cold Flex Era Appliance

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    Cold Flex Era Appliance

    4.1 (19 reviews)
    Open 7:00 am - 7:00 pm

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    Response time

    3 days

    Response rate

    20%

    Services - Cold Flex Era Appliance

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    Recommended Reviews - Cold Flex Era Appliance

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    6 months ago

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    Viktor F.

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    30 days ago

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    8 months ago

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    Viktor F.

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    1 year ago

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    Viktor F.

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    1 year ago

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    Viktor F.

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    1 year ago

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    Viktor F.

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    11 months ago

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    Viktor F.

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    1 year ago

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    Viktor F.

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    1 year ago

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    7 months ago

    Business owner information

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    Viktor F.

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    2 years ago

    Business owner information

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    Viktor F.

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    2 years ago

    Business owner information

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    Viktor F.

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    2 years ago

    Business owner information

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    Viktor F.

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    1 year ago

    Business owner information

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    Viktor F.

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    2 years ago

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    Anastasia K.

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    1 year ago

    Business owner information

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    Viktor F.

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    1 year ago

    he replied quickly. he make a diagnosis on on freezer, but we decided not too push the repair. thank you for you time!

    Business owner information

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    Viktor F.

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    1 year ago

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    Anastasia K.

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    2 years ago

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    Viktor F.

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    Ask the Community - Cold Flex Era Appliance

    Review Highlights - Cold Flex Era Appliance

    Scheduling was fast and easy, Viktor was on time and got my dryer working in less than 20 minutes for a great price.

    Mentioned in 7 reviews

    Read more highlights

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    Starship Hubskyi

    Starship Hubskyi

    (34 reviews)

    Came quickly to check out a problem with my washer. The technician was friendly and went straight…read moreto work. Within a few minutes he was able to diagnose the issue and gave me recommendation on what I should do. I didn't feel he tried to oversell me and I thought he was really reasonable and honest in his advice. Although I didn't need them to return, I would use this company again in the future for appliance repair.

    I am beyond frustrated with the service--or lack thereof--provided by this company. My dishwasher…read morehas been out of commission for 2.5 weeks, and after multiple visits and hundreds of dollars, it is still not working. The entire experience was a disaster from the start. The technician failed to show up on time for the initial appointment. When he finally arrived and performed the "repair," he actually managed to break the drain line. This required a follow-up visit, which only added to the downtime and my growing frustration. To make matters worse, after paying $275 for what I thought was a completed fix, I realized the unit still wasn't functioning. When I reached out to the company to resolve this, I was told it would cost an **additional $275** on top of what I had already paid. When I questioned this, the administration was incredibly unprofessional. The admin became rude and dismissive, claiming they were giving me a "40% discount"--which felt like a slap in the face given the machine was never fixed to begin with. They even had the audacity to tell me it was "my fault" for not checking the technician's work more thoroughly while he was there. It is not the customer's job to perform quality control on a professional repair. Now, I am back at square one, out $275, and having to figure out a new issue caused by their incompetence. I strongly advise staying away from this company. Save your money and your sanity; go with someone who is punctual, skilled, and actually values their customers. **Will not recommend.** Update. Now 4/19 the dishwasher is completely stuck in heavy cycle and not starting at all. You can say all you want about your "professional repair", but at this point it's easier to get a new dishwasher than keep paying for every part to be replaced at extra cost. The technician had to comeback several times over 2.5 weeks and it's still broken. I reached out to your technician initially to request additional repair but asked for another person since the first guy who fixed my fridge awhile back did a great job. I started receiving messages from another person who never introduced himself and was extremely unprofessional, texting me rude messages and at this point I don't feel safe using you at all.

    Elite Pro Appliance Repair Services

    Elite Pro Appliance Repair Services

    (181 reviews)

    I initially had a frustrating experience with Elite Pro Appliance Repair Services through American…read moreHome Shield. My stove stopped heating past 350 degrees, and the technician's diagnosis "that the membrane was damaged from "excessive heat" rather than normal wear and tear" felt unsupported given that I had photographic evidence from my 2021 and 2025 home inspections showing the panel's appearance had never changed. I felt my evidence and concerns were being dismissed. However, I'm updating my review because the owner personally reached out to me to discuss the situation. she listened, took my concerns seriously, and committed to making it right by covering the repair. That kind of accountability and customer care goes a long way. While the initial experience was rocky, the owner's willingness to step in and resolve the issue speaks well of the company's integrity. I appreciate businesses that stand behind their customers when it counts. Hopefully this is a sign of the service others can expect going forward. To add to that, this is the only company with great reviews AHS has in their vendor list. If you get them you are lucky. If they were not one of the verndors, I was going to cancel my home warrenty. Why pay for warrenty that you can never use when you need it.

    I am leaving an advance editable review of Elite Pro. We just placed a service call with them thru…read moreAHS and I have had very mixed experiences with the contractors we have seen. I will update this following the service call. Fingers crossed!

    Cold Flex Era Appliance - homeappliancerepair - Updated July 2026

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