Layton was so efficient and friendly! Worked around my schedule and was respectful of petsread more

Absolutely terrible! We spent thousands of dollars to have this company redo our electrical box and…read moreit doesn't work. There is zero power and our tenant is without any lights or power in the home. The smug bitch that answers the phone is rude and condescending as hell with zero customer service skills. They told me they can send someone out on WEDNESDAY. It's FRIDAY!! How is a tenant supposed to live in a home with ZERO power!!! And then this woman LIED and tried to accuse us of canceling a prior appt which was never true and completely irrelevant to the fact that the work they've done is insufficient. I'm absolutely disgusted with this trash ass company and will be contacting my bank to reverse the charges for incomplete and faulty work. DO NOT HIRE THIS COMPANY!!! They don't stand by their work. They don't care about customers and they are disgusting ass individuals.

Great service, pricing, and courteous. These guys were fast and efficient and provided great…read moreservice. I will be using them again in the future. I would definitely recommend if you need any electrical services. Also this was a Tesla charger installation and it's working great.

My small jobs were knocked out in no time with the crew from Brooks. HomeAdvisor provided the lead…read more Rob & his partner provided suggestions for lighting solutions that we took advantage of during their visit. The truck comes supplied with several lighting hardware options and fixture and labor at very fair pricing. I can attest that they went out of their way to get a fixture that wasn't on the truck with quick turn around - an amazing demonstration of customer service so often missing or lacking today. Our family will be calling on Brooks for all our lighting solutions in the future.

James delivered and installed our new Generac generator. He is incredibly knowledgeable and was…read moreable to install the generator to accommodate our request to power the house and the unattached guest house. We really appreciated all the hard work he did to accomplish that. Plus, he's just a super nice guy, and will make sure you are completely satisfied with the job.

I have used Southern Power Generators to install whole house generators on two different homes in…read morethe last three years. Both times my experience with them was exceptional. Beginning with a very professional PowerPoint presentation from Ed to the installation by James and his crew. the whole experience was exceptional both times. Their pricing was also the most competitive. This company is a family owned operation that truly cares about their customers and provides exceptional service. I have also use their annual maintenance program, which works very well. I would highly recommend this company for any whole house generator job. These people are honest and reliable. Their communication with their clients is also exceptional.

I had Arc install a hardwired EV charger. Service was…read morefantastic and professional. Pricing better than their competition.

Communication was excellent. Texted us a picture of who was coming to the house and kept us abreast…read moreof his arrival time. He arrived on time as well. Wiring from house to the fire pit was all of a sudden not working. Dakota troubleshot it very quickly and gave us options to replace the wiring. Dakota was very respectful and efficient and they'll be back to do the work next week!

These guys are awesome! Needed our Onan gen serviced to get ready for the desert and riding season…read more I called to get a quote and they were able to provide a quote within the hour! Great response time and very fairly priced. Best of all, they come to you!! Rick came out to service our genny and he was super professional, friendly, and thorough. Great service all around and would definitely use Epic Power Systems again for future needs. Thanks Rick!!!

Rick is the best. He trouble shot my non starting Generac RV generator and found that the starter…read morewas not bad but that there was a loose connection from the battery. He performed a full diagnostic check including running under full load to ensure it was good to go. They then sent an email with all the findings for my record. Highly recommend and will always make Epic my go to company for generator issues.

From start to finish, this was one of THE smoothest, most professional and knowledgeable…read moreexperiences I have had with anyone coming to help secure or to work on our home. Our search for a home generator began with a candid, comprehensive assessment of our needs. Mr. Williams assured me a 26K unit would suffice (after earlier contractors pushed larger, much more expensive units). At every step, the process unfolded just as I was told. When the generator arrived, it was easy to set up the site visit to begin work. Dustin and his crew arrived on time, worked efficiently and got the unit installed with no problems. Dustin walked me through that process as well. And when the gas company (finally) made the necessary connections, Dustin was back out to finish the job. Again, with great explanations and a step-by-step tutorial. When they finished, my yard looked even better than before they began the work. Masters Generator is tops in my book. It was a comfort to work with just one lead electrician. Dustin was knowledgeable, professional, and welcomed all my rookie questions. I will DEFINITELY use this service again for any electrical needs. I HIGHLY RECOMMEND!

I needed two light fixtures upgraded in my home, one for the front door hallway and the other for…read moremy dining room. With hundreds of electrical service companies to choose from, I quickly went for one of the few with the highest customer reviews and compliments. I took a chance on Master of Generators and Electrical Service and am happy that I did. I almost canceled because it was nearly 4 pm, and I hadn't heard from them since 2 pm. I wasn't confident Christian could finish the work before dinner time. When I called to cancel, a professional lady offered to get Christian and Jeremy's ETA, which went well. They apologized for running behind schedule. However, I am not off the hook because I should have believed MGES when they stated that the electricians would "arrive between the hours of 12 pm and 4 pm," which I now know, in hindsight, they would have. Christian and Jeremy are fantastic electricians. They came through the door dripping with experience, confidence, and wonderful personalities. One worked on the hallway light fixture while the other tackled the dining room. When Christian put up the flush mount fixture for the hallway within 10 minutes, he joined Jeremy to help assemble a complex chandelier. That chandelier encompassed several bars to connect to eight lights. Despite my initial concerns, the task was completed in a remarkably short time, with the total service time being under an hour. Christian and Jeremy not only met but exceeded my expectations. Their service was impeccable, and the price I paid for such efficient and high-quality work was more than reasonable. I will be using Master of Generators and Electrical Service again.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.