We keep our 22' boat at the Marina, and I occasionally bring my bigger boat down on a trailer and…read morerent a dry dock slip for a month. Service is great, people are always nice and Renee is so easy to deal with and always takes my calls or calls me right back.

Just completed the smoothest boat transaction with Shelby Purvis . He was prompt at answering all…read morequestions and even picked up our trade from our home . He followed through with everything he said he would do without hesitation. Very professional and pleasant to work with and we highly recommend him.

Went there to buy a boat and spoke to Jarett, he was nice at first then when I stated asking…read morequestions about the boat he got angry and raised his voice at me in front of my 9 year old child. He acted like I was being unreasonable for asking about the history of the boat. Walked away without purchasing the boat even though I wanted the boat and was expecting to purchase it that day. Very disappointed in the lack of respect. It was a learning moment for my kid though. We spoke about treating people with kindness and how important it is

We are just wrapping up our 5th transaction with OBBS and really can't be any happier. We were…read morereally fortunate to stumble across Wade and Tim as we were new to the area and did not know who to trust or depend upon. 8 years later and we are still a committed customer. They do way more than just sell boats. I look to them for advice for all things boating related and they are always ready and willing to help. Get to know them. Great guys who value customer relationships over a single sale.

My first review from a few years ago noted that I was not impressed with my sales team experience…read more This review is about the service department. I took my 25 ft boat to them to have a substantial gouge repaired and paint work once the gouge had been repaired. I met with Scott who is the service manager for GSPS. Scott assured me they could come very close to the Titanium Gray that my boat has on it. He then stated "give us 10 days to two weeks to finish the work". At the end of two weeks he called and said come and look at it. To say I was disappointed is putting it mildly. Scott then told me he wanted to keep it and have the work corrected. I was impressed with his commitment to customer service and I agreed to leave it with him. Yesterday, I received a call from John, letting me know my boat was ready to be picked up. Once we got there and saw how well they had matched the Titanium Gray, I had to smile. Scott's testament to customer service is VERY rare these days! When I got back to our house, my neighbor who saw the gouge prior to being repaired said "well, how did they do on the repair". I then challenged him to find the spot. Needless to say, he couldn't! Scott and his team just state what will be done, then they follow through. So, I short, if you need work done on your boat, GSPS would be a great place to contact. Scott, well done my friend and I want thank you and your team for your effort on my behalf!

Our experience with Gulf Shores Power Sports has involved an ongoing pattern of poor communication,…read moreexcessive delays and inconsistent information across several warranty matters. There has been significant employee turnover, making it difficult to know who is responsible for an issue or whether prior commitments will be honored. Phone calls and emails frequently go unanswered, promised follow-up does not occur, and the information we receive often changes depending on which employee we reach. On more than one warranty repair, we were told that our boat was "next in line," only to later learn that it was not or that another customer had been placed ahead of us. We have also experienced excessive waits for warranty work without dependable updates or clear explanations. The most recent issue involves the warranty replacement of a rusted and unstable trailer. In February, we were told we were next in line. In June, we were again told we were next in line. As of August, we still have no reliable information about when the replacement trailer will be delivered. Because the existing trailer is rusted and unstable, we have been unable to safely use our boat. Instead, we have continued to receive unclear and changing information about the replacement process, payment arrangements and whether our boat and new trailer will be released promptly after the transfer. The greatest problem has not been one isolated mistake. It has been the repeated lack of follow-through, accountability and reliable communication. Based on our experience, customers should document every conversation, obtain all warranty promises and timelines in writing, confirm that extended warranties have actually been registered, and carefully review all terms before leaving a boat or other property with this dealership.

If you have a center console with twin 300s, they'll probably treat you well. Can't say for sure,…read morebecause I can't afford that stuff. What I do know from experience...If you have a river stained 14 foot Polarcraft with a 40HP Yamaha tiller steer, they'll probably back burner you for two months, dodge calls and emails, and do nothing to fix the problem. It's a shame, because I have had good experiences with Sales in the past. I will crusade to make sure none of my boat owning friends patronize this establishment. On the other hand, the boat was cleaner than ever. Thank you, Spencer. I wish you ran the place. First ever online review about anything, by the way. I have never bothered. With this experience, though, I have a duty to steer people away.

Great people. Not pushy. They have a great selection of boats on site. We had an Incredible buying…read moreexperience.

I had engine trouble on my Yamaha outboard motor while vacationing in Orange Beach for one week…read more Someone recommended Advanced Marine. The experience was wonderful. The service manager, Terry was able to troubleshoot the problem, fix and return the boat all in the same day. He knew we were on vacation and worked to get us back on the water as soon as possible. I highly recommend Advanced Marine & Power Systems. I don't normally write reviews and they didn't ask me to write a review but they earned this one.

The owner is passive aggressiv, mistreats his staff and withholds pay from some while paying others…read moreunder the table.