Reached out to Stonecraft for installation of quartz countertops, range top, hood, and bottom…read moremounted sink. The process went very smoothly considering I had already purchased the range top, hood, and sink. I had already selected which quartz I want to use too. I was working with another company, but lost all confidence in them delivering. Submitted for the free quote and Jarren came out to do it. I was very impressed by the detailed analysis and design confirmation of my choices. He already knew how much quartz I would purchase and how I can maximize the material with minimal waste. Not a lot of vendors share this insight on a quote. In addition, I needed a cabinet modification. Switching from cooktop to range top. No one wanted to do the cabinet modification. This was right up Stonecrafts alley. They do cabinets!! Having experience with costs, he was within the range I was expecting, so I was happy to move forward. The installation schedule was shared and executed according to plan. At no point did I have to adjust my plans. The installation team was very professional. I am very happy with the results. I would recommend Stonecraft for your kitchen projects. At the very least give them a chance to earn your business. When I get to a bathroom refresh, I will give Jarren and company a call!! Thank you guys!

Based on our bad experience we do not recommend StoneCraft as a general contractor for a kitchen…read moreremodeling project. StoneCraft subcontracted out various portions of our kitchen remodel project but did a poor job of coordinating, overseeing and communicating with those subcontractors (Team). StoneCraft technically never completed the project not did a StoneCraft representative perform a detailed monitoring of the project as it progressed. Here are a few examples of StoneCraft's lack of oversight and follow through: The Team that demolished the granite countertop did not provide a schematic diagram so that the quartz installation Team would know the correct number of holes necessary for the sink area. They didn't account for the instant hot water dispenser and the associated hose. Weeks later a hole had to be drilled in the already installed quartz countertop. Unfortunately we had to purchase a new instant hot water dispenser because the demolition Team lost or threw away key parts of the old one. After the old granite countertop was demolished and the new quartz countertop installed our Bosch dishwasher no longer worked. It turned out, a hose was damaged during the disconnecting and/or reconnecting of the various hoses underneath the newly installed sink. We had to hire another contractor to diagnose the problem and to fix the dishwasher connections. The StoneCraft representative, Jarren, denied responsibility because, "StoneCraft didn't move the dishwasher during the project". However, StoneCraft, per the contract, removed and reinstalled hoses. The Team installed two electrical outlets that didn't work so they had to be prompted to return to fix the problem. The Team had to be called back to repaint areas of the kitchen ceiling that they initially painted, although poorly. The Team had to reorder the correct kitchen floor tiles twice, once because they brought the wrong pattern and a second time because they didn't bother to look in the boxes to notice the contents were not correct. Finally, the team delivered a pantry door sans a handle (only a hole). Jarren ghosted us so we had to hire a handyman to install a newly purchased door handle. Although hiring StoneCraft was a big mistake we learned a lesson but at least we kept the numerous emails that documented the above ordeal.

We had both our bathrooms, remodeled by Don. We couldn't be happier with both of them. He did such…read morean excellent job. I highly recommend him. He's very reasonable, very personable and answered all questions that we asked .He was on time every day. Hire Don you will be happy you did . :)

Don and his assistants did a great job on my laundry room and kitchen floors. They were very neat,…read morearrived at 8:00 each morning and even fixed a couple of leaks for me. He is very knowledgeable about the type of flooring I used and his finishing is superb. I would use him again for anything that required finesse in any flooring job that I had. And he and his guys are very nice and easy to work with. And his pricing was very reasonable. Thanks Don for a great job!!'

We absolutely love this company! Their products are great and the quality really shows. We used…read morethem for a full house remodel, and everything has held up beautifully for years now. Highly recommend!

We stopped by Granite Expos this month, and we worked with Emily on purchasing Granite Counters and…read moreSink to replace the dated tile. We provided all of the measurements and the complete layout of the kitchen. We decided to go with granite instead of quartz since the residence is rental property. Granite Expo prices are very reasonable and the products looks very nice. More importantly we came to a speedy agreement on all of the material and installation date. Last year we purchased granite counters & sink from Granite Expo. However, the installation team performed poorly. Emily assured us she would send a very good installer, and the last installer, no longer works for Granite Expo. Kemin Guo the installer (granite installer/kitchen remodeling/painting/floor installation) arrived on time. He reviewed the plywood installation, and he gave specific instructions on removing a couple of shims. He immediately went to work with one additional worker. Keri said he would be done in 3 hours. Kemin had finished the granite installation in 2 hrs 45 mins, then began applying sealant & caulking. They cleaned up their mess once everything was completed. Overall, we are giving Kemin and his (1) additional installer & Granite Expo .... 5 stars ***** for going far an above expectation.

This was our first professional remodel and worth every penny. We moved a bathroom wall that…read morecontained a pocket door, chose tile with a directional pattern that had to be matched around corners and sent many other challenges his way and Darrel handled them all without grumbling. Darrel was prompt, courteous, cheerful and considerate. Everyone is jealous of my bathroom "nook" that provides strategic storage. Like many other details it was one Darrel thought of, not me. I have my dream bathroom thanks to him!

Was quoted 5 days of work for $2500. He said it should take him 4 days but he factored in one…read moreadditional day for the unknown. While he was working I asked him to redo one section of the tiles in the bathroom which took an additional day. I understood the quote going to 3000 because of the extra request. Darrel Otto charged me $7000 for my bathroom and never finished the job! He also contracted out the glass and the electrical and charged me 1000 for the electrical and 2500 for the glass work. He broke the first tub that was shipped to my address then had me pay him for installing the second tub. I told him I was upset wtith the growing costs of the project. He said he would take care of the tub installation on his time and not recharge me for it. I paid him upfront for the bill and then he walked without installing it. He said he does not work for free. WOW!!

this company reinstalled my confidence in great companies out there. I would do it all again with…read morethis company . It is made up of good people, kind, respectful and patient. From the beginning to the very end they were perfect!

An amazing experience. Every person I had any interaction with were so knowledgeable, respectful,…read moredid their various jobs with perfection, on time. Everything I hoped for and more. Thank you so much for your work ethic and I definately will recommend your business in the future. Francie R

Poor to no customer acknowledgment or customer service. It's a great place to go to see what's…read morebeing offered in home improvement. I got great ideas from the items displayed. But if you're looking for for custom service don't waste your time!

Well, I walked in and all the workers were right by the door around the desk talking. I smiled, and…read moreeveryone just glanced over at me and continued to chat. I walked around a bit, and nobody offered any assistance. I walked up to the counter to ask whether or not, they had any bathroom vanities that were sold as a set with the countertop included a man behind the counter, very plainly and bluntly says to me. "no. " I looked around for about a minute more and decided to leave. I have been to the Granite Expo in Fairfield and their Customer Service is phenomenal. The inside of the building is extremely clean and well kept at the Fairfield location; total opposite of this place. I tried to go to the Granite Expo Vacaville for the first time today because it's closer to where I live. I can now say Fairfield is well worth the drive. Customer Service here is just really horrible and theres substantially less choices then their granite expo in Fairfield.

Remodeling our home has been a dream of ours for a long time, but finding the right person to trust…read morewith it was the hard part. We actually met with quite a few contractors before we found Mike. Honestly, the fact that he was willing to come out on a Saturday just to work around our crazy schedules told us everything we needed to know right off the bat. From that first meeting, Mike just 'got' it. He didn't just listen; he offered real insight on how to open up the space and make it actually functional for our family while keeping the modern look we wanted. Even when the inevitable hiccups popped up, Mike always had a workaround ready. He wasn't just a guy we hired; he felt like a partner in the whole process. Our home is beautiful, and we can't recommend Mike enough if you're looking to start your own project.

This past year I hired Home Quality Remodeling to remodel my two upstairs bathrooms (the master…read morebath and guest bath). This included a complete demo of the master bath (including removing the tub and extending the shower) and partial demo of the guest bath. I was very happy and pleased with the results. From the beginning of the design phase through the final touches of the "punch list" my HQR Project manager, Ronnie Illan, was in constant contact with me. He helped me with materials questions, project timelines and even picked up some of the materials for me. From the beginning it was clear my satisfaction was his number one priority. The contractors HQR used on my project were equally friendly and easy to communicate with. Even when I made some changes in the middle of the remodel (which is bound to happen!) everyone was friendly and accommodating. In short, I was very pleased with the work HQR did and I would highly encourage others to include them when you are getting bids...I'm sure you won't be disappointed! Attached are pictures of both remodeled bathrooms. I've included pictures of the original master bath as well as the 3D rendering of the remodeled master bath BEFORE any work was done. Notice how close the new Master Bath is to the 3D rendering.

Pushy sales team and the reviews beyond their website are less than stellar. Do your research…read morebefore hiring them!

first impressions are so important. This company failed. Had an initial consultation booked and the…read moreowner of the burlington site did not have the decency to call me to tell me he was delayed. well that tells me everything I need to know! If I can't trust you to make an initial appointment or at the very least have the courtesy of calling - you're not getting my business

Amazing work from Elite Custom Cabinetry. My spouse and I decided to build a faux built-in library…read morein our house and after assembling the bookcases and securing them to the wall, we realized we are in a bit over our head. After a quick Yelp search, we came across Elite Custom Cabinetry and Fidel was able to see what was already done and listened to what I wanted to do. He quickly understood what was needed, listened for any design input, even provided some options with regards to trim styles to be installed in between each bookcase. On the day of installation, just a few hours went by and the crown molding, various pieces of trim, and nearly perfectly matching baseboards were installed. Lots of little bits here and there were considered to truely give the appearance of a built-in library. The work was perfect, especially given where the starting line was. When the work was done, their clean up was so good, not a piece of dust was left behind. On top of everything, pricing was very reasonable. For the work that was done, the cost was very fair. I would not hesitate recommending this company to anyone looking to complete a bookshelf/library project. I am sure they do other types of work but as far as libraries go, nothing but fantastic work.

Having recently been wheelchair bound I needed my kitchen cabinets and stove modified. Elite…read moreCabinets designed and installed the perfect solution for me. The entire team was professional, talented and I'm very happy with my new kitchen. Dona Walling

I cannot say enough nice things about the San Rafael crew from Green Bay! I had never remodeled…read moreanything and was daunted about the scope of work and all of minutiae entailed therein. Noy was my project manager and was a blessing. He held my hand thru the entire process and communicated everything clearly. Other contractors I consulted declined certain suggestions, but Noy made them happen.The work was first rate as were the materials. The crew was polite and respectful of my kids and my cats. I can't wait to have them do more!

Finished product is beautiful, but the process and project management is not as advertised…read more We met with 5 different contractors to get bids for our small bathroom remodel project. Green Bay Remodeling was the highest bid by 20-50%. We selected Green Bay because they pitched themselves as a turnkey solution and I would simply sit back and just make payments. In reality I needed to be involved constantly to keep this project on track. A few examples: - Sourcing: In the sales meeting, we were told that materials would be sourced by them from their "catalog" and shipped from "their warehouse". I liked the simplicity of that, but in reality, they order things from online vendors like Wayfair and Home Depot and shipped directly to my home. This turned my garage space into their warehouse for nearly 2 months. Also, it is just bad business to ship heavy, breakable things - for example, we had 2 toilets delivered to our home in giant packages - both of which were broken on arrival. (there's a hardware store less than a mile from my home that has toilets in stock) - Communication: We were promised daily updates, this did happen once the construction work started because they often wanted a payment, but we went for long times not hearing during planning process. - Timeline was set by PM as 4 weeks from sign date for permits and planning (closer to 8 weeks due to absences and avoidable omissions on permit application) and 4 weeks for construction (that was met with multiple issues and creative workarounds deployed). - Presence: We understood the PM would be present on the site and would be the main point of contact, but he was missing at key times - including during an inspection with the city permitting department - Attention to detail: Materials were sourced late or incorrectly (a 60 inch vanity ordered rather than 72inch) and broken materials were not identified immediately. We made the construction timeline but only with some creative solutions and lots of legwork. Overall, the guys at GBR are nice, charming people and the finished product looks good. But I give that credit to the amazing sub-contractor who completed the entire project. He covered for their issues and went out of his way to solve problems so that the finished product looked amazing and was finished on time. I would give this person a 5 star review, but I would not engage GBR in the future as this does not reflect value for money.