Walt and Jake came to our home today, they were very professional and knowledgeable about what they…read morewere doing. They showed up and quickly found and took care of the issue. I highly recommend them.

An appointment was available at a time convenient to my schedule. The electricians were…read moreprofessional, courteous and able to fix all issues. I have used Archer Electric on more than one occasion and it has always been positive.

Michael has done a few jobs at my home and I will continue to utilize his services. 1st time my…read morehome had a MAJOR back up everything was backing up in my tub. he came out within a few hours ran a camera and found that my outgoing piping was corroded and backing things up. 2nd time hot water pipe burst I called him on a Saturday. he said he really needed a day off and that he would call me back he did just that and re-piped my home on a Sunday. Mike cares for his customers, has wonderful work ethics and wonderful prices. One thing he said to me that sticks out is he told me " I can't let you go for days without hot water" Thanks, Arnold D. Dorsey III

When my Sink and Tub was clogged I called 3 different plumbing companies and no one could figure…read moreout the problem. All 3 companies tried to unclog my sink and tub and it wouldn't drain it kept getting clogged again. After the last plumber tried 3 times to unclog my sink and tub and couldn't get it. I called ThaGermanGuy because I've heard so many great things about this Company and how the ThaGermanGuy could find out what's wrong and unclog any line. So I decided to call him and sure enough he was able to unclog my sink and tub coming to find out I needed my sewer line replaced because I had a big root growing into my connection. He replaced the line and my sink and tub was draining again. His prices are cheap. Way cheaper than the other companies. I HIGHLY RECOMMEND ThaGermanGuy. I will call no one else from now on except for him.

Used them prior but this time they quoted me 750.00 to put in a new bathroom shower faucet. The…read morereview isn't for the quality of working ,just let people know of the cost of repairs. We ended up fixing it ourselves for under 100 bucks. People that use inflation to justify there prices will no longer be seeing our business

Informed my warranty company my 50 year old water heater was custom made, when in fact it was made…read moreby AO smith. I was able to locate parts and fixed it for 40$ after he quoted over 2900.00 to replace a single water heater in one bathroom.

Outstanding work for an emergency call over the weekend for new home owners. Technician was…read moreprofessional and helpful.

I want to preface this review by stating that I was satisfied with the employees who provided the…read moreinitial estimate and performed the repair. However, my complaints with Bounds Heating & Air stem from their business practices, lack of pricing transparency, and poor communication. Earlier this week, just days after my wife and I welcomed our first child, our AC stopped blowing cold air. While the unit was cooling, the blower motor had failed. Since Bounds had installed the system when the home was built in 2013 (their sticker was still on the unit), I assumed they would be well-suited for the repair. I called on Tuesday, and they sent a technician who diagnosed the issue and quoted me $1,420, plus a $90 diagnostic fee, bringing the total to $1,510. While I had seen similar repairs estimated between $800-$1,800, I needed the repair done quickly and didn't have time to shop around, especially with a newborn in the house. Scheduling Issues The technician was scheduled to arrive between 3-5 PM the next day, as we had a doctor's appointment earlier that afternoon. However, I received a text just before 2 PM stating the tech was on the way--meaning no one would be home. When I called the office, they claimed the appointment had been scheduled for 1 PM and that the tech was actually running late. I still had the original voicemail confirming 3-5 PM, but despite the miscommunication, they did send another tech later in the day. The technician arrived around 4 PM and completed the repair in 40 minutes, which I appreciated. However, after researching later that night, I found the blower motor itself typically costs around $500 at retail, and likely less for a contractor. Lack of Pricing Transparency The next morning, I received an invoice--but it was not itemized. There was no breakdown of parts or labor, no part numbers, no taxes, and no indication of whether the parts used were OEM, aftermarket, or remanufactured. I had never seen an invoice so lacking in detail. When I called to request an itemized invoice, I was told that Bounds does not provide itemized invoices and that it was "not standard practice." After pressing the issue, I was eventually contacted by a manager named John, who explained that Bounds uses a third-party national company to determine pricing and that they would not disclose the cost of parts or labor. I expressed that while I understood a markup was involved (as is common in many industries), a business should still be able to break down what the customer is actually paying for. If the motor cost around $500, that would mean I was charged $920/hour for labor, assuming a one-hour minimum. When I pointed this out, John refused to provide any further breakdown and made it clear the owner would not either. Essentially, the response was: "We're not going to tell you what we paid for anything. Tough luck." Final Thoughts I have never encountered a company so unwilling to provide basic pricing transparency, and I will never use Bounds Heating & Air again. I strongly advise others to seek out a business that values clear, upfront pricing and better communication with their customers.

We had water running down our walls for days. French's sent out a great guy who worked for days…read moretrying to find the source of the leak. Finally had to tear out part of the ceiling to get to a remote, hard to get at leaking pipe. That guy worked very hard to find and repair the leak. Did a great job. Would highly recommend. WSB

We called Ray French when our heat/AC wouldn't work recently (during a cold snap) and they came out…read morethe same day. Devin was super nice, and found the problem, and fixed it same day. Now we have heat!!

Can't give high enough praise for First Choice Plumbing, and specifically Robbie!…read more Twice this month I've had emergency issues--Robbie was there in a matter of hours, and the problem was FIXED in a matter of minutes (at a price well below other services). Both times, he arrived ON TIME, took the time to explain everything, showed me how to identify future issues, outlined what regular maintenance I could do to avoid future problems, and actually cleaned up after himself! Just the best!

Awful experience with First Choice Plumbing. Multiple issues during install, handled very…read moreunprofessionally. Wouldn't recommend.

Joe sent josh and josh did a great job installing our new Hot Water Heater. He went the extra mile…read moreto finish every small detail. He had to make a trip to Home Depot without charging extra to get a part to make the job perfect. Both men are very nice and pleasant to deal with. I would highly recommend them. Thank you guys for the great job you did. Kim and Jeff

Lead techician came out and said AC Unit was bad and a repair would cost $4000 and a replacement…read morewould cost $7 to 9k. I called Charles berg and the fixed the unit for $500. A copy of repair is attached if u don't want to be ripped off look elsewhere where

All I can say is WOW!!! A/C went out that evening called the…read morenext morning and technician was at our house 30 minutes later. He was efficient, courteous, knowledgeable and friendly. Very reasonable service charge, lowest for the area, prices not good....they were GREAT!!! Told by previous HVAC company it would need to be replaced but they evaluated the unit, made the repair and said we should get more life out of the unit. The tech went above and beyond and the work was guaranteed for 30 days. Highly recommend and can't say enough good things about them. Will use again if ever need HVAC work done.