TL;DR: efficient, good prices, nice waiting area. Would go again for oil change…read more I needed an oil change but was putting it off because I didn't know any places in Springfield. Went to yelp and found this one (chose it because a couple other places were closed on Saturday) and turns out everything was perfect here! They did an oil change and fixed a hubcap that fell off, took almost exactly half an hour. It's nice that I didn't have to make an appointment because I totally forgot to call them to do so. Workers at counter were friendly, and the waiting area had nice couches and a TV you can watch while you wait. I'd definitely go back the next time I need an oil change. (Also pretty nice price - $19 for oil change!)

What a great place to get a tire fixed. We arrived 10 minutes before they opened and they welcomed…read moreus in with a smile. The waiting room smells great and is super clean and comfortable. 15 minutes later we were on our way. We would highly recommend this place for a great inexpensive place to get tire services!!

If I gave MD Hickman less than a five star rating I would be a liar…read more These gentlemen are educated, highly skilled, and professional in their conduct. I've been bringing my vehicle here for several years and always receive top notch service and very reasonable rates. Every time I leave I tell them, "I'm not going anywhere else".

Went in for work. Parked in a spot. I was in talking to man behind desk. This man comes in yelling…read moreat me about hitting his car with my door. Went out and no mark on mine or his. He said it did not leave a mark, but i hit it. Which i do not understand. Come to find out, he was the owner. So if this is how he treats new customers. How can you trust him not to screw you in his work. Very bad customers service and a bad individual.

Came in to get a tire fixed found out my rim was cracked. They quickly got my spare put on and got…read moreme back on the road. When I went to pay the guy told me he didn't really have to do much to have a good rest of my birthday.

I would give them a 10 star if I could. I had 2 blow outs and was in real need. I had my car towed…read morethere and I could not have been treated better. They could see my stress and they jumped in and checked their stock and were able to take care of my car. I was in and out and with the greatest care. I found a place I trust and where you get great service and a great tire with fair prices. If you have not, check out South West Tire and Wheel in Marshfield MO, they are a great company serving our community with excellence. They were nice, professional, informative and provided great service. Thank you, Nancy Williams

We had 2 flats on I-44 in the pouring rain! These guys helped us problem solve, recommended a tow…read moreservice that was amazing and even sent 2nd truck to transport all of us. They searched for 2 matching tires, got them changed and even checked the under carriage of the car. We were done with the whole ordeal in 2 hours. Angels in earth!!! Thank you

Note: Originally a google review that I am sharing in other places because they want to remove my…read morereview. Update: I received a phone call about this review and the owner explained to me that it's very unfair that I am able to leave a review about how their estimate came in significantly higher than everyone else and that he would try to remove this review. The explanation for the markups and excessive parts-cannon behavior was that I had a Chevrolet vehicle and the quote was over the phone with someone other than the main phone guy. An engine job on this vehicle is approximately 18-22 hours of work as per industry standards, and at their stated hourly rate (~$125/hr) they priced the job with 33.3 hours of labor, which is overly liberal. The engine itself was marked up more than any of the other quotes, drastically so. There were also charges for services that one would assume would be included, such as preliminary diagnostics and ECM tuning following work. It was explained to me that they should have turned me away on the phone instead of providing me a quote without seeing the vehicle, which every single other shop was able to do in a reasonable manner. I have stated nothing fallacious or libelous in my review, but the owner was clearly upset that I was "badmouthing" and chose to "hurt their business" despite not going with them, apparently you are only able to share pricing information with the public after you pay way too much for service. I attempted to end things cordially but it didn't seem as though this was mutual. As a note, I have not paid them a single cent and am only reviewing: A: Their ability to provide a quote for my vehicle as all 9 other shops have. B: Their ability to receive criticism. I rate them a 1/5 stars on both accounts. I hope I do not have any contact with this business in the future. ________ Ran quotes for engine replacement at a total of 10 shops including a dealership. Advanced Car Care Center came in drastically higher than all the other independent shops, 40% more than the second highest quote, 78% higher than the lowest quote. They came in costing MORE THAN THE DEALERSHIP! I would recommend picking almost any other shop as the data is showing that their quotes are so bad that I felt it would be irresponsible for me not to share this information. Caveat emptor.

Blew a tire on the trailer near Springfield, MS on I44…read more Called B&I Tire in Springfield. They came out and replaced the failed one. Followed them back to their shop and replaced the other 5. 2 1/2 hours after I called them we were back one the road. Great customer service.

These guys are awesome, honest, a great value, and friendly, speedy, quality service. My family has…read moreused them for decades and we've never been disappointed!

This is not a conventional review. I am a member of Unity of Springfield. Unity hosts one of…read moreseveral cold weather shelters for helping homeless people make it through the cold months. Chappell's Tires was kind enough to donate a tire to one of the needy individuals who utilized our shelter. Thank you for your generosity! I am definitely going to go to your establishment when I need tires in the future!

These people did not deserve any recognition on anything. I left my auto back in May 30, 2022 for…read moreignition replacement. I was only able to pick-it up today. When I went there the business owner "Garry Shidler" asked how I'm going to make a payment cash or card I told him card. He charged me $579.90, I told him "are you sure you're not overcharging me?" And he said, well you know what I feel sorry that it took so long so you don't need to pay me just take the car with you. When we finally went to take the car the license plate were gone both front/back and when I asked Garry where it went? He said "he don't know, I'm not taking responsibility for this". I told him well this is your shop- and it is your job to know where it went? I said, I'm going to call the police and file a stolen report, and he said well if you did that you'll have to pay me? I was like what- 5 minutes ago you said I don't have to pay it because you feel guilty that it took you for four months. Now you're asking again? Sure, money is never a problem for me I'll pay. I handed him my card, he said well I can't accept card it has to be cash. So my brother went to the ATM, and got cash $600 and gave him, but he don't even give us back the change. Garry Shidler is a liar and a thief!! I also send this message to city chamber so that he can never get recognition!!

I was really pleased with the used set of tires they offered. The young lady went the extra mile…read morenecessary to balance the tires. The young man worked hard and was very accommodating. I had called before they closed. I got there with about 45 minutes to spare, but didn't realize they were cash only. I had to run to the bank and get cash out. This put me back close to closing, but they worked after hours to get me out. I really appreciated their effort. I would certainly use them again.

I have always been treated great when i go here. Its family owned which i live to support family…read morebusiness they were fair on their prices when i first started going there they went above and beyond to get me taken care of they treated me right. That means alot as well. I highly recommend this place.

They are honest. I was hearing sounds under my car and…read morethought I had issue with my suspension. I told them this and expected a call regarding a multi-hundred-dollar repair. Turns out, my spare tire was loose and bouncing around. They charged me a small amount for their time and sent me on my way!

Was in for tire service and they were able to get everything fixed on my tire really quick and…read moreefficient