This place is wonderful, I came in for a simple oil change and they were fast and efficient and…read moregreat customer service, I've never been at a shop with such great customer service everyone said good morning and/or hello, also doesn't cost an arm and a leg. I will definitely be coming back!

My daughter took her car for an oil change and they broke the crank sensor connection causing the…read morecheck engine light to go on. She told the manager and he said it was fine, that she had driven through high water to get in there. Sent her back to springfield on I-44 with the car that way, didnt even look under the hood. Took to a real garage the next day and they immediately found the sensor broken. It is located right next to the oil filter housing. They also had a leaking oil drain plug and had tightened the filter housing so tight, it wont come off. I paid 250 dollars to fix what they broke. I have photos of the damage and they called me a liar. Have tried 5x to call the owner Jeff and he wont return a call to even discuss. I wouldnt take my bicycle to these guys, easy to see why they aren't working at a real garage. Cant admit they broke something and do the right thing to correct. Evidently poor business ethics starts at ownership. GO ANYWHERE ELSE BUT THIS PLACE. The same owner owns Valvoline Express Care in Springfield and Ozark. Truly cowardly and pathetic. Call me I will come change your oil before these jackwagons.

I have gone to this gentleman's business several times and no problems. I feel he is more than…read morefair in labor charges and does very good work. And he doesn't take forever to fix what is wrong. Good work ethics, always polite. No bad language like most places I've done business with in the past. I'm getting ready to take my car to him a third time to fix something bigger than the first two. I have and will always recommend him to anyone that needs a good mechanic and a fair, honest one.

I was sent to this place by Wal-Mart to have the dip stick replaced and an oil change because…read morewal-mart broke my dip stick while trying to change my oil. I left and got about two miles away and my car was knocking and barely running. I went back to this shop and they told me my spark plug magically blew out the head. They could put a helicoil on it but couldn't promise that it would hold. I allowed it. A few months later my car started acting the same way. I took it to another place and when they pulled the spark plug. ...it was a ford spark plug- I own a dodge stratus. It was almost an inch longer and had burnt up and fell apart. I have a bent valve and a hole in my piston. I called to inform them what they had done and Phil said fuck you and hung up. I wouldn't ever take anything to them. They have cost me nearly a thousand dollars and will not own up to their incompetence! Beware of taking your vehicle to them!

Excellent service! Out my Jeep up and running! Honest and great at having work done when they said!read more

Honesty and fair work are not available here. You will not…read moreget a square deal. Ask around town before you come here. I wish I would have and I know better now. Hard lesson learned.

If you want an honest reliable car repair shop when you are broke down, well over 160 miles from…read morehome, this is the place to go. Thank you for all your help!

Outstanding! I called them from out of state to preform a pre-purchase inspection of a local to…read morethem car I was in the process of buying online. They were friendly and accommodating. Provided me with an honest and extremely​ detailed report of the vehicles condition.​​ I am truly grateful as I believe I dodged a bullet on this car saving me probably 15k in what would have been needed restoration repairs. If I were closer, they would certainly receive my patronage. ​ Tim, if you are reading this, again my thanks!

Useless employees. Can't even be bothered to stay open the hour before they SAY they close online…read more Either change your hours or stay at work until you close. Ridiculous. Driving in the rain to come pick up a car only to arrive and they're closed early. I guess they just didn't feel like being there anymore. Funny, I don't feel like paying $125 for you to do nothing for my car but I still have to do MY part.

The best customer service! They were professional and very kind. I was having low pressure…read morewarnings on all four tires and was worried a recently plugged tire was going flat. The shop was very busy but Brent squeezed me in there and filled all tires with nitrogen, inspected the tires and got me out quickly. He reassured me my tire was fine and didn't charge me. He was very patient and kind. I'll be using Yocum Automotive for all future repairs.

Macy, at the front desk was very helpful and accommodating with the payment process. They also got…read moreback to me quickly about what exactly was wrong with my car and walked me through it.

In 2023, I was given a $500 estimate for repairs to my SUV which was estimated to take 7-10…read morebusiness days. Since I had not heard from them; I called them on the 12th day for an update on repairs. The owner said the delay was due to waiting for manufacturers OEM parts. They had kept my car for 31 days. The final bill was slightly over $1200. The owner, Jeff, said it was due to a current price increase for parts. I was not notified for either the time delay OR this outrageous increase prior to picking up my car. This is this most non-professional auto business I have ever dealt with. I will NEVER use this business again!

Julie and Craig are awesome!…read more The starter went out in my work van and I brought it here. Craig fixed it right up, and got me tuned up for a cross-country trip. Prices are fair (They can save you money on a tow, too.) and their lounge is comfy whether you have to wait for 30 minutes or a few hours. I recommend this shop especially if you live downtown, it's the closest and best one that I've worked with.

Not very good tbh. Have their muffler and resonator installed. After installed the resonator in my…read morevehicle I instantly received a lot of drone while driving. So it should be their responsibility to fix that for me for free. But they charged me to fix it and after they fix it the exhaust sounds like stock. Now I have to do everything by my own. Such a waste of money

Just bought a 23 highlander! Worked with Andrew Zingg! Had a great experience! Love reliable Toyota…read morewill be back! Will send family and friends

From the owner: I'll come to you to change your oil, swap a tire, replace a part! If it requires more time and…read moretools then I also have that in my Garage.

Personal experience. Took Silverado truck on 7/21/25 to have 3 very specific things fixed…read more Received text and call on 7/22/25 that 125.00 was due for diagnostic and none of the three things could be done without more diagnostic and what they would do may not fix problem. One of the three things, they could not hear noise (which was very obvious). Did not need a diagnostic of entire vehicle or ask for it, from Diagnostic, had long list of items to repair that I did not ask for. Just paid for diagnostic and left. Felt very scammed and ripped off. Would not recommend. Had previously been to Campbell Automotive with no issues but was not the case now. Very disappointed and felt cheated. First review I have written.

Normally I work on my own vehicles but at the time I was too busy and wanted the repair done…read morequickly. They had my vehicle for 5 weeks and the issue was still not resolved so I told them I needed it back. When I went to pick up the vehicle the guy behind the counter was rude and insulted me. Took the vehicle home and had it fix in a day and it ended up being an issue I had expressed to them twice I thought could be the potential problem. The owner seems like a nice enough guy and didn't charge me anything but I was still out 5 weeks of not having my vehicle. My biggest complaint is the treatment I received from the guy in the front office at the desk. He needs to learn how to speak to customers.

Do not do business with this guy! Talks a good game but does not care, and the quality of his work…read moreis terrible. He told me that if I leave my truck with him he would do a full diagnosis and tell me everything that my truck needed. Instead he did little to no work overcharged me and took no steps to actually resolve my issues. I just bought the truck and the transmission was over filled. He told me he removed fluid and that was the reason it was leaking. He told me he then told me it was no longer leaking. Then he told me he thought I needed a new transmission and gave me the number of a shop that without looking at it told me it was shot. I told him I was told it was a rev-limiter and he stated that the transmission was gone. He was incorrect had the ECM flashed and it fixed the problem. I brought him the wrong part for work I did ask him to do, however he did go get oil to do the oil change, and instead of picking up a 10 dollar gasket to fix the oil leak problem he charged me 25.00 to tighten 1 bolt that he could have replaced the gasket while changing the oil and at least resolved the oil leak. He charged me for the oil provided no receipt the oil was low and I don't think he cared enough to even address that. How do you do an oil change and leave the oil low? I even tipped him and bought him lunch. Then after the fact when I realized all that he failed to do I told him I was not happy with the lack of value. I gave him a chance to make it up to me and offered to let him make it right. Asked him to do a transmission filter change and oil change. He then offered to do the work for 30% more than an actual transmission shop. Then told me he did a good job for a good price. I tipped him 100 bucks. I did the transmission filter change myself and it took 30 mins. STAY AWAY. Then after I sent him a message about this review before I posted it to see if I left out anything instead of doing customer service he threaten to take me to small claims court for defamation.

From the owner: Call for a quote anytime. read more