I've been going here for about two years, they were very accommodating towards my needs, and helped…read moreme a lot. staff and the orthodontist are amazing people. as soon as you walk in you're greeted with smiles. I could never recommend this place enough to anyone.

Been going here for a year and my child loves it here. They are quick in and out within 30 minutes.read more

I have been taking my Grandson there for several years now. His braces just came off and his teeth…read moreare beautiful. They were always very accommodating for appointments or any other issues that came up. I highly recommend this office!

From the owner: Dr. Rajaei is happy to serve the Southern Maryland community with exceptional orthodontic care. Dr…read more Rajaei and his qualified team is dedicated to producing excellent orthodontic results; making sure you will receive the highest level of care you deserve. Our state-of-the-art orthodontic treatments include traditional braces for patients of all ages and Invisalign® & Invisalign Teen® clear aligners. Your treatment can be fully customized to meet your individual lifestyle and needs. We are committed to help you achieve that beautiful, healthy smile you have always wanted in a fun, friendly and comfortable environment. Our practice is always welcoming new patients and offering 2 different locations for your convenience. Contact our office and schedule your consultation today..

One of the best dental experiences I've had (and I've had a lot)! RDH Rachel was super kind and…read moreeducational! Dr Yang was super patient with me and explained the process of my procedure in depth. All of my questions were answered and I wasn't made to feel like a bother. It's easy to get quick appointments and the front staff is super kind.

Sad that after years of care I had to leave. This dentist is a well run business with great staff…read more I'm sad that they took advantage of my dental insurance. They have often recommended unnecessary procedures and their charges are high! I was talked into multiple crowns that I didn't really need...

I agree with the post from two years ago. "Free consultation" for three kids turned into a total…read moreof $1,200 insurrance claim for 3x dental diagnostics.

Beware! This office advertises free consultations. What they don't tell you is that they bill your…read moreinsurance for "records" after your free consultation. If your insurance plan has a limit for lifetime orthodontic care, it will be used up because of the free consultation. We got bit by this, and as a result, we have to pay $346 out of pocket for the "free" consultation. We went in for the free consultation, but chose to go with another orthodontist because this office was slow to return phone calls, not very helpful with questions, and not willing to submit to our insurance for a preauthorization, something other offices are typically happy to do. At no point did anyone at this office tell us that they would be billing insurance for a free consultation, but they did. A year later, my son is about to get his braces off, we get a call from our orthodontist (a different office in the area which I would unreservedly recommend). His lifetime limit for orthodontic care has been used up, and we owe $346 over what we thought we would owe. So, we wound up paying $346 for our "free" consultation with Dr. Lee. I called Dr. Lee's office to see if I could work this out. First I asked the receptionist if they billed insurance for the free consultation. I spoke with two different receptionists, and both said without hesitation that, no they did not bill insurance. When I pressed the matter, they had me speak with billing. Finally, billing said that they did charge insurance for "records." When I explained our situation, the billing rep told me that I should have had a better understanding of my benefits. When I mentioned that the receptionists had said that insurance was not charged for the consultation, she said that they didn't bill for the consultation, but for "records," and that I should have asked "the right questions." Really? I asked "Will you charge my insurance for the consultation?" and that wasn't the right question? She expects customers to know to ask, "Will you charge my insurance for records that you start during the free consultation?" Needless to say, this office is not interested in making this right. They have $346 from my insurance, which I wound up having to pay my current orthodontist. They have zero interest in helping us work this out with our insurance or our current orthodontist. Stay away! Like I said, not only did this office cheat us out of $346, but they are also slow to return phone calls and unhelpful with customers' questions. I can't recommend other orthodontists in the area by name, or I would, and don't fall into the trap we did: don't even go in for a "free" consultation. If you decide to go to a different orthodontist, you'll wind up paying $346 for that "free" consultation!

The front office staff needs training. No other way to put it. I called to reschedule an…read moreappointment and the person who answered the phone 1. MUMBLED the name of the office and then 2. Proceeded to put me on hold to 3. Finish typing out her work on the computer. I know because she didn't actually put me on hold, just threw the phone down and I heard all the typing. Then after 6+ minutes, she picked up the phone and hung it up... So I call back and had to give her all the information I just told her minutes before. " I am calling to reschedule my appt" her: "What is your name?" I give her my name... and then she says " ok, you're all set." Ma'am. We didn't reschedule anything yet. Pay attention to the customer calling on the phone and put your work to the side for a second. This happened every time I called, so then they gave the option of texting the office. Great! But they don't answer the text for days. You have to send multiple texts. Their ortho work is good but that front office staff needs customer service training. It's really bad.

I went for a consultation and still have of yet to receive a price list for treatment. Seems as if…read morethe front office works on their own time, not to mention one could be seen strolling on IG. It was my first time there and mored than likely I'll be taking my business elsewhere. Dr. Harmon was amazing but should seek staff that actually wants to work. When I go to my regular dentist they run my insurance while I was there and had a price list of my services by the end of my appointment. It took over a month just to get the consultation.

Been going here for a long time. Actually used to see Dr. Cooper when he was in the Square. I'm…read morealways very happy with the dental staff - the schedulers not always so much. This latest is an example. Called at dinner last night for an emergency appointment due to a cracked tooth. The lady on the phone was very friendly, got it all set up. However, when I walked in today there was NO record of my appointment. Fortunately, the staff got me in right away anyhow, and the service there was flawless as always. This isn't the first time we've had problems. In fact, about 3 out of the last 5 times my wife went in they'd screwed up the time and/or date. It's very frustrating, especially when taking time off from work.

Not really sure about what is going on with Tidewater Dental in Lex Park lately. I have been…read morevisiting this clinic for nearly 20 years and have NEVER had a reason to complain until today. Walking into my appointment 10 minutes early, I was handed the clipboard and asked to fill out the paperwork... No problem. Once complete, I placed it on the counter. Once my name was called, I went with the tech and settled down for a good cleaning. There was some confusion at the front desk and one of the receptionists came back to see if I was the "right guy". They all seemed to agree, but then when the hygienist started talking about doing half today and half another time... things just didn't add up or seem right to me. Turns out, they had cancelled MY appointment, and I was sitting in another guy's chair. That would not have been so bad, except for the fact that the lead receptionist tried to gaslight me into believing that she (and her boss) had called (supposedly leaving a voicemail) and tried texting my phone but that I somehow had blocked the number. While she may have tried calling someone, it wasn't me. I showed her the text I received only two days earlier confirming my appointment and nothing since. All of the misunderstanding, yeah... that happens sometimes. It's the trying to shift blame onto the customer for the mistakes of the staff that really makes me question whether they should remain our dentist. The techs are great, the doctors are OK. The front desk leadership is the major issue. Sketchy at best! Without integrity why should we give them our trust?

One of the best practices! everyone is so polite & respectful. They really take care of their…read morepatients, I've recommended them to numerous people looking to correct their teeth to get them most beautiful smile ever! -JH

This place has remodeled in the past few years, it's so amazing coming here. The staff is so kind…read moreand loving. Dr.lee is so nice and patient. This office is very modern and chic looking. This is definitely the best place to come. They have payment plans and accepts many types of health insurance. They offer braces and invisline. I do reccomend this place to all of my friends and family and I will definitely be come back for any ortho needs.

We had a great experience at Waldorf Orthodontics for my daughter's braces. The staff was extremely…read morekind and made her feel comfortable from day one. Everything was explained clearly to both of us, and the process has been smooth so far. The office is clean, organized, and very welcoming. I'm really happy with the care my daughter is receiving and would definitely recommend Waldorf Orthodontics to other parents.

Dr. Jo and his staff are absolutely amazing! I had braces for three years (because I was…read moreinconsistent with wearing my rubber bands) but his staff stayed encouraging me throughout the process. Any time I had a wire pop out or a bracket break, they took me immediately to fix it. They are so understanding and accommodating. If you're looking for a great orthodontist office in the area, look no further!

Dr. Hao has done a wonderful job straightening my teeth - I didn't think it would be possible and…read morewaited a lifetime to have him tell me he could do it! I finished invisalign treatment and my comfort level is to a level I never knew was possible. I'm extremely happy with results! Thank you Dr. Hao and team!

I just finished my Invisalign treatment with Dr. Hao, and it has been one of the most positive…read moremedical experiences I've ever had. Dr. Hao is warm, knowledgeable, kind, and professional. My dental history is complicated, and Dr. Hao expertly navigated me through the process with ease---I am thrilled with the results. The office is clean and modern, and every person with whom I interacted on Dr. Hao's staff was warm and helpful. I never waited more than a few minutes before my appointments, and the front desk administrators were consistently pleasant and accommodating. It may seem strange to say, but I'm going to miss going to Hao Orthodontics---it was a pleasure being a patient here!