I drove up from Philly to look at a Rolex 5513. I wasn't sure if it was worth the trip, because there were some inconsistencies in the photos (pointed instead of flat 4, inconsistent patina on hands/dial/bezel, strange gloss on the bezel). Eddie assured me that it was just a safe queen and that I would not be disappointed if I made the purchase and that I had a week to return the item after purchase if I had it shipped. I was still pretty unsure, but the price was (too) good... so instead of having it shipped, I went up to Island Park with the wife and stopped by. Eddie was at the store and I asked to look at the aforementioned watch (didn't tell him we'd been emailing previously). He put the pressure on me to buy, but when I pointed out the inconsistencies and that it looked like a poor redial, incorrect hands, bezel insert from an incorrect period (appeared to be a superluminova variant) he told me I didn't know anything about watches and insinuated that I probably don't belong in the store or wearing such a fantastic timepiece given how little I know. I proceeded to the show him my business card from a highly reputable watch dealer in the Philadelphia area (I have since retired, but still had the card and the knowledge). He then asked me to leave after I asked if we could open up the watch. I am not sure if the watch was fake or just poorly refurbished. Regardless, this was a definitive case of predatory and deceptive sales. It's likely that the store was tricked on it's value when they originally purchased the fake/refurbished 5513 and they don't want to take a ~6K bath. Either way, he put the watch back in the display, so hopefully no one bought it. I wonder how many other "gems" exist in this store that the owners pass off as authentic and pristine to non expert buyers. There was a lot of expensive art on display that looked nice, but I would need an expert to purchase anything from them. If I wasn't a watch expert, I could have been easily fooled. And since I am certainly not an art expert, purchasing from this store in general would be foolish. If you ended up purchasing a 5513 from this place in 2020 and got the back opened up, please feel free to DM me and I will update whether or not the watch at least had the correct movement (I suspect not). TLDR: Watch was not original (or possibly authentic)... Gran Paradiso steak milanesa was excellent consolation food for the wife and me :) read more

I am a customer from Germany having ordered a valuable and complex bronze statue from Jules Moigniez, which is mounted on a marble base and is both heavy and fragile. Having had some doubts at first about shipping, I can say that this company has performed an outstanding job delivering the bronze from the US to Europe in perfect shape and condition - I have never seen such good packaging!! I did an international wire transfer of a substantial amount of money which they handled and confirmed in highest transparency and trust, especially the communication about the single steps performed was excellent. They did everything as promised, sent pictures from packaging to keep me updated and informed, custom crate packed the bronze and shipped an extremely heavy, fragile, rare and expensive piece of art with expert precision. I would highly recommend Kotler Galleries & Auctioneers for other customers, and don't be frightened about international shipping, those guys KNOW what they are doing! Thanks for your service! read more

Kotler Galleries is probably the most professional art and antiques dealer on the South Shore of Nassau County. They have a high level of expertise in a variety of merchandise, and they are extremely passionate about their business. Their reputation is paramount to their business philosophy and they have great business from word of mouth referrals, so I feel customers are guaranteed great deals by doing business with them, whether buying or selling. They also are well connected both regionally and online, so they can move items reasonably fast and for good prices as well as help you find something special you might need. In short, I think it's worth your while to stop in and decide for yourself, I'm a happy customer and I think you will be more than satisfied! read more

Ed made sure to not only resize my stunningggggggg Rolex watch so it's ready to wear immediately upon receiving it, I also needed it for a function and so he put a rush on the package that arrived just in time. Such a kind seller who truly wants his customers happy. I've purchased time and time again and am finally leaving a well deserved review for this company. Customer service is their number one priority. I love working with Ed and Ron. Thanks Kotler Galleries yet again for another beautiful item and for always delivering above and beyond. read more

Edward was a pleasure to work with. He displayed the upmost integrity and honesty, explaining every step of the process, even teaching me about my watches and jewelry that I never knew before. he was very thorough, measuring and weighing everything so that he could give me the top price, and boy did he ever. I received much much more than I ever exected for my families estate jewelry. I would highly recommend both friends and family to visit Kotler's as I  hold both Edward and Ron in the highest esteem. read more

I am so pleased with my experience at Kotler Galleries and Auctioneers. The minute I stepped into the store, I was greeted by a store representative who was so helpful and kind. It was my first time selling some jewelry, and the store representative walked me through the steps and explained everything to me. I was able to sell some jewelry and I also purchased the cutest ring for my daughter! Will definitely be coming back here!! read more

I would give KOTLER Jewelers 10 stars if I could!! The two attendants at this place were phenomenal. They made me feel so comfortable and confident of what I was looking out for. They are so knowledgeable, super friendly and helpful! I can't even imagine ever going anywhere else apart from this place. They are so fun and so professional. 100% recommended!! read more

I just left KOTLER'S and was paid the highest price after shopping my gold and diamonds to 2 other so called jewelry experts. Ronald the owner is a gem of a person and super knowledgeable. I left with an education and the most money offered and felt very comfortable without any pressure to sell. I will never go anywhere else besides here. A++++++++++ read more

Best pawn shop in Nassau! I brought my brand new Rolex here to get sized because no one else in Nassau good give me the exact size of my wrist, but price and worth of the watch exact. Kolters sized and priced me at what the watch was worth. As a person who grew up in the area, this is the best spot in Nassau. I highly recommend! read more

The two brothers are consummate professionals; they communicate well, and are really clear about the whole process. I took my jewelry to a few other places and was pleasantly surprised with their offer. Other shops, said come back. Our Gemologist is off on Monday, Wednesday, and Friday's. LOL! Not these guys! Absolute pleasure! read more

Edward has been wonderful to work with! I trust him completely with all my timepiece inquires. They have every watch from every period: Such as Audemars Piguet, Vacheron Constantin, Patek Philippe, Blancpain, Rolex, Cartier, and Breitling Always Excellent service: Willing to buy, sell or trade: Love this place!!!!!!!!!!!!! read more

My brother went to Kotler's and said they took the time to sort through all his items and paid him the highest price for his gold and silver jewelry. I took my jewelry and Rolex that I have not worn in years and they even paid me for the gemstones. I even got more than I was expecting on my watch. Kotler's is the best! read more

Ronald, was very helpful when I needed my ring resized. The work was done expertly, and I'm really happy with the results. Since my visit was during the COVID pandemic, I really appreciated the cleanliness, masks, and other accommodations. This was my first time there, but it's going to be my go-to jewelry place. read more

This was my first time ever coming to Kotler's Jewelry & Loan and I have to say; the level of professionalism and kindness I received was impressive. I was surprised how easy and quick it was to sell my necklace, rings, etc....and getting cash is always nice! I would absolutely recommend them to anyone. A+++++++ read more

Wonderful place! Edward was very thorough in explaining the process, testing jewelry and making sure you are comfortable during the entire process. I will be going back with some other items and I recommend them to friends and family. FIVE STARS!!!!!!!!!!!!!!!!! read more

Disgusting attitude, they speak broken-English from Russia, wanted to give peanuts for my son 18K gold Rolex. Stay away from these crooks! All his positives reviews are fabricated by Himself! Just visit his place and see for yourself what I am talking about! read more

So helpful! Sized my watch and gave me a whole lesson on my new Rolex DateJust, even though I didn't purchase it through them... They even steamed my rings while I was waiting for my watch to get sized. I will definitely go back there soon. A+++++ read more

Edward was friendly, knowledgeable and very helpful; this was my first experience with selling my unwanted jewelry. I'm happy to say it was a great experience and a pleasure working with Kotler Galleries. I would recommend them to anyone!!! read more

Comfortable and very clean store. Edward is the best! Made me feel comfortable and confident in choosing him to do business with. Highly recommend and also gave me best price for all my silver will def do biz again and again. A+++++ read more