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    Polara Jewelers

    4.8 (6 reviews)
    Closed Closed
    Updated 3 months ago

    Services - Polara Jewelers

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    7 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Watch cleaning

    Watch part repair

    Watch part replacement

    Watch seal testing

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    Recommended Reviews - Polara Jewelers

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    11 months ago

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    2 years ago

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    12 years ago

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    3 years ago

    I have bought many things at Polara over the years Billy has always been great to me so I won't go anywhere else.

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    8 years ago

    Nice owner. Honest, reasonable and much better than the rip off place down the block!

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    9 years ago

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    Philip Joseph Jewelers

    Philip Joseph Jewelers

    3.5
    (16 reviews)

    My nephew was just drafted by a major league baseball team. To celebrate him and for good luck, I…read morewas shopping for a particular charm. Time was of the essence. One jeweler in Bellmore was closed, the other didn't have what I was looking for and pushing other charms on me. Not appreciated. The staff at Philip Joseph was friendly, understanding and had exactly what I was looking for. The price was very good. I asked for a jump ring, and they said they needed to see the chain. The next day I went back with the chain, broken, and asked if they could rush the repair as his flight is leaving in just a few hours. Within the 1/2 hour they called me back, told me the repair was done and charm, ready to go. SO ACCOMMODATING and they made giving my special gift so easy. Many, many thanks. I've found a new jeweler.

    If I could give 0 stars here, I would. The customer service here is DISTURBING. I cannot believe…read morethis place has been in business for as long as it has considering the way they speak to their customers. The rest of these reviews are likely fake, written by the unprofessional people who work there. My sister got her wedding band here about a year ago. She works from home, and is very careful with how she treats her jewelry. Twice now, she has noticed diamonds have fallen out and/or cracked. The first time she spoke with the jeweler, they repaired the ring, but said they could not guarantee it wouldn't happen again and said "diamonds break." My sister was blamed for the diamonds breaking. The second time my sister went back to the jeweler, she was met with anger and hostility. When she walked in, the jeweler asked "what did you do?" Once again blaming my sister for their poor quality ring. The OWNER of the store said "maybe your brain waves broke it." They compared the diamonds falling out of her ring to a car malfunctioning after purchasing from the dealership. If this were the case, one would bring their car back to the dealership and expect it to be fixed, however, they refused. My sister decided to go to a real jeweler for a second opinion. This jeweler explained that this ring shouldn't have been sold to her in the first place because these tiny diamonds are prone to falling out or cracking. Would have been nice to know, and a legitimate jeweler would have been transparent about that rather than just trying to make money off a customer. Expect your diamonds to break if purchase from this jeweler. It's one thing to have poor quality jewelry, but another to understand customer service. These is a poor excuse for a business.

    Jewelry & Fix

    Jewelry & Fix

    4.4
    (33 reviews)
    $$

    I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

    Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

    Candy's Jewelers

    Candy's Jewelers

    4.5
    (34 reviews)

    Huge thank you to Candy's for making my son's experience a memorable one and in the best way…read morepossible. My six year old came to me just before Mother's Day and expressed his desire to get mom a gift. Wanting him to take ownership over the experience rather than me just buying whatever i suggested we go shopping together and he asked could we make it a jewelry store. The great reviews lead us to Candy's on a quiet rainy afternoon. The only ones in the store he was made to feel like a king, asking all sorts of questions as kids his age do and wanting to more or less see everything. Candy was beyond patient and helpful, letting him see the pieces in the price range I'd mentioned and put them side by side so he could make his choice. In the end he picked out the necklace he like best and was thrilled that we walked out with it giftwrapped, bagged and ready to go for mommy. She of course loved it because it came from him and he now has a memory he'll always treasure. Highly recommended, we will definitely be back.

    I have been a customer here many times and found the work average. Recently I brought Two gold…read morerings into Candys Jewelers to be sized up. I was quoted a flat fee price, the shop sized my finger for the rings, when I received them they were too big! I was informed there was an additional fee to "re size" the rings. I also sold several rings with stones in them for scrap, Candys did not pop out the stones which I later found out reputable jewelers do, nor did I get itrmized bills of jewelry I sold her. Expensive lesson learned. My message here is know your jewelry and shop around.

    Polara Jewelers - jewelry - Updated July 2026

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