Ash was so helpful. She resolved my issue and handled an otherwise stressful situation in a very…read moreprofessional and prompt manner. I greatly appreciate it!

Adrian was awesome help today (and on all 3 visits). She was very nice, knowledgeable and helpful,…read morenot only in helping us, but helping other employees too. She was moving so quickly between everyone she helped, but was still able to keep track of what she was doing. Great job! On the last visit, Aneesh, the store manager, had to assist. He was so helpful and pleasant, going above and beyond with our out of the norm questions. Thank you!!

Our friend recommended this mechanic when my 11 year old Audi needed service. I'm so glad I went…read morehere instead of getting hustled yet again at the local Audi dealership. Anthony at AR Performance was thorough, knowledgeable, straightforward, fair, and prompt. Pricing for a diagnostic scan, inspection, and the service he performed was on par with other places. What I really appreciated was how he didn't just do the bare minimum and call it good. He used high quality parts, did several other small courtesy services I was surprised and grateful for, and offered to recheck the diagnostic codes for free after my next thousand miles or so, just to be thorough. It's a small shop but he's not cutting corners like chain places often do. We'll definitely take our cars here in the future, even for simple oil changes.

Anthony@ AR Performance was a true professional. He gave me a complete diagnostic and completed…read morerepairs on a Grand Cherokee while saving me thousands of dollars from a bogus estimate from the Jeep dealer in Elk Grove. He was very thorough and kept me updated while providing me options. THANKS ANTHONY!!

Big shout out to Xavier who assisted me in finding what I needed, my purchase and showing he how to…read morefill my windshield wiper fluid. It had been 40+ years since I'd done it myself. Xavier was pleasant, helpful and professional; he represented Autozone Auto Parts well. Thank you!

Like most Autozone stores I've visited, most of the employees are typical retail employees that…read morehave little knowledge of auto mechanics or the parts they sell. One of the mangers, Brett is very knowledgeable regarding auto mechanics and parts. He has shown his competence through my interactions with him when he worked at the location on Laguna/Franklin and at this location. If you have a more technical question, it is best to request to speak with him as he seems to be more experienced and knowledgeable than other employees.

Found parts for my Honda Fit yesterday during their 50% off sale. Friendly staff and easy to…read morenavigate yard.

Great customer service. Everyone was professional and welcoming. They also helped me find the car I…read moreneeded to get a part off because I couldn't find it.

I visited the store to rent a torque wrench. Behind the counter, there was a female worker named…read moreMaira. When I entered, she didn't greet me, which was the least of my concerns. I asked her if she had a torque wrench, but she appeared confused and then walked away. What kind of customer service is that? Maira's behavior was extremely rude and unprofessional.

I went in the other day to purchase an alternator and felt like there was no customer service. The…read moregentleman that helped me looked up the wrong part and gave me the wrong alternator. Lol. With the box. In my opinion it did not look like he wanted to be there. I returned the next day to inform them of my situation and was able to order the correct alternator after verifying it for myself looking at the computer. I then came back later on in the day, (I was supposed to get a phone call but never did) to grab the alternator and they would not allow me to leave with the box that the alternator came in. This was frustrating and irritating to deal with. I have been a long-time customer and am seriously considering going to AutoZone or somewhere else.

Worst customer service had to go to American Express to get my credit back…read more Would not warrant a defective caliper. Was talking to them for six months about this. When it came time to replace it got no customer service. Do not buy from this store

Good customer service! Iron rock way is in a weird location. But found it took me a minute that nap…read moreis pretty small. Seems like it's just like a warehouse where they stock everything but overall, I had a good experience good customer service.

Today I stopped in to get some assistance with new windshield wipers. The store manager Melvin,…read morewas very helpful and assisted with even putting them on my vehicle. I definitely will be coming back based on the Customer Service and the support that I had this morning.

STUPID. DUMB. IDIOTS. If I could leave less than one star I would. The customer service was the…read moreworst ever. Older asian guy named Sam was incredibly rude. Go to O'Reillys instead.