Service and concern for customers is probably better if you're about to dump a lot of money on…read morefurniture - we're talking five figures here. But for smaller sales - this might not be the place. I wanted to update my bedroom with a few new pieces. Came with measurements and a floor plan and my designer came up with a really creative way to set up my room. Sounds great - right? It was, until when the furniture was delivered, I discovered my designer had ordered the wrong size dresser/chest unit. It fits in my room but not in the way I thought it could be arranged. I called the store immediately, the designer came to the phone but offered no apologies, no options. It's a custom piece, of course, so I can't return it. But I am deeply disappointed and will not use this particular Ethan Allen again. Buying furniture should be fun - and for the price, their customers should be thrilled with how the room turns out. I can't dump tens of thousands on furniture right now - there will be plenty of business for them over time.

The services we received that Ethan Allen in Scarsdale New York was outstanding. All follow up…read moreconcerns and ordering through your designer Donna Bouley was also top notch. Donna provide provided outstanding services as a designer. She was very helpful and experienced and she understood what we needed as customers and was able to meet our needs in her design plan. She provided excellent services.

Dominick went over and beyond to help us find exactly what we needed to furnish our new place. He…read moreeven helped me make a decision on what I wanted. (Since I'm so indecisive) lol. Dominick made us feel welcomed, he ensured us we'd get our furniture the time we needed it, and he even said if he couldn't he would have it delivered more than one time for no additional cost to us. We felt confident to make our purchase there with him. Thank you Dominick for going over and beyond for us. ***Their prices were very reasonable compared to every other place we went. We will definitely go back whenever we need something else.

Just bought new furniture for my loft here. I could not be happier with the furniture, the service,…read morethe delivery and the professionals!! We had them get rid of some Bob's garbage furniture that LITTERALLY Started to fall apart from the day we got it. I'm writing this review while sitting in my new chair for the first time..and it's sooooo comfy! I love it. The delivery took a bit longer then I wanted..but that was a wear house issue..but was worth the wait. The delivery team was fast, professional, respectfully, and efficient. Definitely check this place out before going to the more expensive big name furniture stores that sell cheap China trash. Enjoy your new furniture my friends!

A very special store by a very special man!! The store has so many unique antique pieces from…read moredifferent times. The space is filled with so many unique precious items that you feel like you time travelled into a different world. I bought a bunch of old post cards and he gave me a discount, a nice man. I wish him all the best!!

All of your vintage Christmas dreams will come true at Once Upon A Time Antiques! This tiny shop is…read morecrammed with all kinds of curious finds, from toys throughout the ages to holiday treasures, with the exception of the oh-so-elusive vintage Halloween decorations (they do have a stand of repro postcards). But if it's Christmas that you're looking for, Christmas you will get. So impressive, from completely intact boxes of tiny glass ornaments to 1950s Santas and reindeer. Also, their antique Easter offerings are legit. Although jam-packed with stuff (little to no furniture, it's all knick-knacks, I believe), so much so that it's hard to take it all in, I think even Marie Kondo herself would find immense joy in something here. Note: as others mention, this store is way more organized and all items are clean and seem to be in good condition (unlike some of the other shops on the block). Definitely worth a stop in on your Main Street stroll!

Great place, lots of treasures to be found and super nice people running it. Highly recommend…read moresince their inventory turns over quickly.

I haven't been in a while, but you can find some really nice things here. Quality apparel, and a…read morewhole Christmas decoration floor. The service has been great for me! Quiet and accommodating.

The store is host to many little shops of antiques and collectibles. Each vendor has their own…read moreaesthetic and items. It really has something for everyone. The prices range as each vendor sets their own price point. It is a fun little shop to find items that you didn't realize that you wanted or needed. It also is a great store to get lost in nostalgia. The staff at the front counter is beyond coral and friendly, they are very helpful despite not being the individual vendors.

Ugh. They are closed now. The first owners were SO nice. The newer owners ok, way less friendly…read more Overall, nice little place, what on earth happened that made them close permanently?!

What a very fun collection of carefully curated items! I ended up with a fabulous, heavy, wrought…read moreiron lion's head door knocker, which will eventually grace the door of my next house. There's all manner of fun household items, huge wall clocks, pillows, hostess-gift type things, old knives, etc. The owners, who don't allow photographs inside the store, were friendly and informative. They clearly enjoy scouting objects for their store. The variety of home decor items is definitely worth browsing. I didn't know that I needed a door knocker until I saw this one. And it was very reasonably priced, too. A great place to spend a half hour or so, if you're in Cold Spring.

Love this store! Has so many quaint home goods and I was able to find a Sid dickens memory block I…read morehad been looking for! Lots of fun festive finds as well. The shoppe owner is super nice and very accomodating