I went in about a month ago and I can't get this sweet girl out of my head! was absolutely so sweet had with such good manners. I'm a elderly and have a hard time with hearing i couldn't choose but yet she helped me find donuts that i loved!! When i come back down to san antonio ill have to see her again! I can't put my finger on her name but she had long brown braided hair and a beautiful smile. Thank you krispy kreme for making me feel so welcomed. read more

As far as food: Krispy Kreme delivers and I have no complaint there. There's service however? My husband and I come here Saturdays before my son's soccer practice and of the 4 employees we've dealt with, 3 of them were absolutely miserable. 1 older gentleman is lovely and so kind to everyone that walks in. The younger employees? You'd think we ruined their day by walking in. We still come back because the food is good and it is convenient in location for us. Also the pricing is very reasonable. Lastly, I have a complaint that I'm not sure is store specific or company specific. When watching the donuts being made, we noticed that any "irregular" donuts, that aren't shaped like perfect circles, seem to go straight into the trash. An employee is stationed towards the end of the conveyor belt and grabs the "perfect" donuts to place on trays while letting the others go straight into a black trash bag. I watched DOZENS go into the trash. I understand there's a "quality" expectation, however this seems super wasteful. I feel like either the store or company could do so much better. Offer "ugly donut" boxes at a discounted price or SOMETHING. There's plenty of schools, churches, and other groups that could benefit from the amount of trashed donuts we saw. read more

Krispy Kreme - Viewing window of donuts being made - Donuts Near Me - San Antonio, Texas

As much as I loved Krispy Kreme growing up this location has ruined it for me. From the moment you walk through the door you are greeted with sad faces and bored expressions, even when children walk in there is no smiling from the employees. The donuts are never fresh although the ones in the picture look beautiful you will break a tooth trying to bite into it from being so hard there is no way those were just made. The mangers are decent to speak with but they don't keep their word. I drove out there twice from the other side of town with the promise of a refund and fresher donuts and every time I would show up the managers (Josh and Joe) either left for the day or the staff would always state they can't do anything without a manager approval or note . So now it has been almost 3 weeks and still no refund or even a callback from the managers. I'm so disappointed in the Krispy Kreme company. read more

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Rude employe! Horrible services!! Yelling and a lot of attitude. Do not come here. They will put u in a horrible mood and give poor service.

I normally think Krispy Kreme is way too sweet but this location had amazing and fresh donuts! They were absolutely perfect and the staff was so sweet. I couldn't even take a pic before we bit into the donut. Super happy with the donuts here. read more

Krispy Kreme - Donuts Near Me - San Antonio, Texas

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Literally one of my favorite donut shops if not my favorite. It's always consistently good, and the glazed donuts here are the best of all time when they're fresh off the conveyor belt. We passed this location when their sign was lit up indicating you get free glazed donuts, so we stopped by and all got one free glazed donut, and it hit the spot. I would go here everyday if I could for the glazed donuts. The service was great too. The girl giving us the donuts was really sweet. And, the ambiance was standard for a Krispy Kreme. I like how they have so many windows. read more

Krispy Kreme - Donuts Near Me - San Antonio, Texas

I've been super disappointed in the quality of the donuts here lately. My family has been supporting this particular store since it opened and it's always been great. But recently the cream filled donuts barely had any cream and seem a little old. I am not sure what has changed in the process. Come on Kristy we need those delicious donuts. Stop wasting my money as I have continued to keep giving you moree chances. read more

Absolutely love to be able to drive thru and have a person that is in a great mood! Especially on a Friday morning. Shout out to Robert on 4/3/2025 on Friday today - an absolute pleasure to be welcomed and taken my order with no complications just great service! My donuts were warm and I was able to deliver them myself to the office and made it a happier morning! Definitely recommend. read more

Krispy Kreme - Warm donuts - Donuts Near Me - San Antonio, Texas

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I ordered a 1/2 dozen original glazed. Does this look like a 1/2 dozen original glazed!!! read more

Krispy Kreme - Donuts Near Me - San Antonio, Texas

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The "Hot" sign was on, so we had to stop! The drive-thru line was wrapped around the building, so we parked and went inside and are so glad we did. All of us standing in line received a complimentary hot donut while we waited to place our order. The service was friendly and fast and the nostalgic memorabilia inside was a nice touch. read more

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I placed a Too Good To Go order at a different Krispy Kreme location and had a really uncomfortable interaction. The employee rang up an assorted dozen (which is an $18 value), brought out a box full of assorted donuts, then--without saying a word--swapped it out for a plain glazed dozen (a $14.99 value) and handed that to me instead. I called when I left and asked for a manager, I was told they didn't have one and another location manages them. When I asked which store manages their location so I could follow up, he refused to tell me, which felt super off. So I did my own research and called this location, which I suspected manages them--and I was right. I got on the phone with the manager here, and he was incredibly respectful, transparent, and helpful. He confirmed that: * Too Good To Go orders are supposed to be assorted * The other employee shouldn't have rung anything up at all * And I had absolutely been given the wrong thing. He immediately offered to make it right and said we could come to his store to get the correct assorted dozen. This is how customer service should be handled. He didn't make excuses--he fixed the mistake, even though it wasn't his. I'll be coming to this Krispy Kreme from now on. Thank you again! read more

This was probably the nicest Krispy Kreme I've been to. GF and I spent some time in San Antonio dining and shopping. On the way out of town we stopped for a quick bite before heading north. We were even greeted with a free glazed doughnut! IDK if this is something new but they were offering cinnamon rolls on Sundays. Had to try one of those; never even got to the blueberry I ordered. She only ordered an additional lemon cream filled. A heads up they cook those cinnamon rolls to order. It was worth the wait. Lady stays in the back and drops them in the oil and just like the glazed it goes through the famous waterfall of sugar. Took less than 5 minutes and OMG super tasty. I wonder if the Austin stores participate in this? Coffees were strong; every staffer was courteous. I actually exclaimed over the weekend how friendly everyone was in every business we visited. Can't remember the last time I experienced this in Austin. Maybe just head south from the ranch more instead of east! read more

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I love krispy kreme. These doughnuts are a family favorite. We usually go inside to order and pick out our doughnuts. However I placed a mobile order and had someone else pick it up for me, but it turned into a disaster. It seems the store ran out of some donuts and, instead of contacting me for approval, they made substitutions on their own. Unfortunately, they replaced them with cream-filled donuts, which my family doesn't eat, making them a complete waste for us. To make matters worse, I tried calling the store to get the issue resolved, but no one answered. It was really disappointing not to even get someone on the phone to fix the order read more

Love coming in for the 'Hot Now' free doughnuts :) I'm not a big sweet person but I love getting a quick fix

Stopped by on the way home from running a few errands. Got a dozen hot n fresh glazed, only a couple was there before us and a kid came after us. So not busy at all. So the lady gave the first couple donuts and the wife was so excited telling her ty, so I'm lk nice she gave her a free box bc they didn't order that. So we're waiting then I see her give the kid that came after us donuts and then she just stayed at the register, so told my bf I think she forgot about us which is crazy since everything is open. So walked to the front saying we're still waiting on ours and sure enough she gave our box to the first couple. Again not busy at all so no excuse, get it together. read more

Krispy Kreme - Donuts Near Me - San Antonio, Texas

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Yesterday, after curbside pickup, I stopped by @krispykreme in Stone Oak to buy some donuts. The store was temporarily closed, so the drive-thru was the only option. I think they were short staffed because there was a wait to take my order and a line quickly formed. The Hot sign was on so I got one free original glazed. I saw the Reese's donuts and had to give them a try. I ordered 2 Outrageous, which has Reese's pieces and 1 Salty Sweet Crisp. I had half of each this morning with my coffee, and they were good. Definitely only good if you don't have peanut allergy. If you love peanut butter, you'll have to check it out! read more

Krispy Kreme - Top left: Original glazed, Top right and bottom left: Outrageous, Bottom right: Salty Sweet Crisp - Donuts Near Me - San Antonio, Texas

Absolutely pathetic! This store has not reopened since the pandemic which as the world has largely returned to normal is just pure laziness! Our daughter wanted some of these for a birthday sleepover and we drive here to find line wrapped around the building- largely due to skeleton staff! The store is a disaster- trash cans outside overflowing with trash and racks just dumped all over the store rather than being open with tables available! Which I guess saves them cleaning. The parking lot had a big open dumpster overflowing with birds enjoying old food Others around the country are open - NYC was open last year so it's just a lazy franchise owner. Even worse. The speaker at the drive through barely works - and this is your only way to order. When you get to the drive though the window is disgusting and the other windows are blacked out with paper making me wonder what is going on inside the restaurant! There appeared to be one person working and poor guy was very slow as he has to take orders, fill orders and check out. Place needs to be looked at by health inspectors read more

Krispy Kreme - Overflowing trash everywhere - Donuts Near Me - San Antonio, Texas

My family and I went in for doughnuts today for Fathers Day. The staff was super friendly, and all in a good mood! Upon entering, my kids were greeted with fresh mini doughnuts.. it was so nice having great customer service! I wish more places were this nice read more

First thing you notice is the dirty floors. We got to the counter and placed our order. The guy behind the counter repeated our order back to us, incorrectly. We restated our order and he repeated it back to us incorrectly again! I felt like we were in a bad sitcom episode! So, we went item by item until he got it right. We paid and took our box (he never offered it). My wife asked if she could get extra cream for her coffee. He pointed at an empty container in the refrigerator case. We waited until he checked out another group and had to request cream again. Customer service leaves a lot to be desired here. The doughnuts were good though. read more

Krispy Kreme - Blueberry cake, glazed cinnamon roll, glazed lemon filled. - Donuts Near Me - San Antonio, Texas

I attached the marketed vs what we revived. I understand they are only about $3 but come on Krispy Kreme is this what we are doing now? I should have just picked up donuts from H-E-B like normal. And for more clarity I ordered them in drive thru about 9:30am and it's fresh outside about 70 degrees and live 3 miles from this location. So heat or other outside influences did not factor in read more

Krispy Kreme - Donuts Near Me - San Antonio, Texas

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after going to this location today I wonder if it will be the next one to close. donut selection was poor and staff seemed irritated to help. bought a dozen glazed donuts once home tried them and they were hard and seemed old. I won't be surprised if this location is the next one to shut down. read more

Actually stock your products. We tried again today by 844. They had zero kolaches on a Saturday morning. You would think on a weekend you guys would have a better supply. read more

Best donuts ever ! Soft, warm, and quick line if your on the go ! They have several options to choose from and how many to grab ! read more

Krispy Kreme - Strawberry filled jelly donut, chocolate and strawberry with sprinkles - Donuts Near Me - San Antonio, Texas

We recently went to this location to get original donuts. Not only did they not have any, the selection they had was sparse. We did not purchase anything. We were disappointed because we no longer live close to any Krispy Kreme locations. We had heard from friends that this location doesn't make enough donuts for the day. Next time we'll drive to the location close to DeZavala. read more

Drove 14 miles to get a dozen donuts for the kids This is what I saw when I opened the box The jelly holes we on the bottom of the donuts and the filling was like water The pics are exactly 9 minutes after I picked them up Kids wouldn't eat them Back to Dunkin Donuts now read more

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Hate to say it but we love this place. It's not something you can indulge in often, but once in a while it's perfectly fine. We love the old school glazed. The minis are super cute and adorable. The drive thru kids are polite. We haven't been inside in over 5 years, so I can't speak to the cleanliness. The donuts tho, they are yummy melt in your mouth delish....always amazingly perfect! A xoxo read more

Excellent. Expensive best when warm people at window need to smile more being happy makes a difference In customer service!!!! Yummy melts in my mouth experience. The Best most wonderful. Donuts. I have ever tasted. And at .75. Not much get my attention. Not a favorite of any donuts! Now. It's Kristy kream Donuts. Could eat them daily!!! Love to the owner managers and cooks thanks for the best donuts in Texas Yum. Bless you all Karen. SM Favorite place !!!!!!!!!!! read more

Came around 8am. They don't have any glazed donuts... not just none hot and ready but they don't have glazed at all.... Isn't that what you are known for ‍ read more

I've been eating Krispy Kreme donuts since I was a kid. Buuuuuut, then my joy was interrupted when I discovered I am gluten intolerant. Wah!! So, now, we make the trip to KK for family members. Today, it was the granddaughter, who clearly had a need for glazed & chocolate sprinkle donuts. The line moved quickly, staff members were friendly, and the donuts were exactly what the GD needed. Thanks, Krispy Kreme! read more

Krispy Kreme - Hitting the Drive-Thru! - Donuts Near Me - San Antonio, Texas

Went one day through the drive thru and this place had the worst customer service I've ever experienced. It's a shame that people can't get decent service especially in this economy when so many places are going out of business. When you have paying customers coming to spend their money on pricey donuts, it shouldn't be hard to maintain a friendly tone, and have basic manners when people place their order. But this young man with the glasses doesn't seem to get the memo. When getting my order and coffee, by default I always ask for a straw with my drink at a drive thru and as he hands me the drink with no straw in the other hand I simply said "oh could I get a straw?" To which he replied yeah if you give me 2 seconds it's coming. I felt like I was at a McDonald's dealing with those employees who hate their life and take it out on everyone else. I'll take my business to Shipleys or another local donut shop from now on where I've always had a good experience. read more

The donuts are amazing! However, if you walk inside the store, there is no queue for purchasing. If a lot of people walk in at the same time, it's chaotic because no one knows where the line is and people are cutting in in line. Suggestions, make a queue. It's not that difficult. Second, have a separate queue for pick up orders read more

Absolute insanity, wouldn't let people in the store. told us rice through only. Then no one was manning the drive through. Couldn't even get out of the parking lot for half an hour. read more

This review is only for the new cinnamon rolls that are being offered. The restaurant is always very clean and the staff is very friendly and helpful. We had seen an advertisement for the new cinnamon rolls and decided to check them out. Of course they're good because I've never had a bad a Krispy Kreme doughnut. They taste more like the original glazed donut than a cinnamon roll and have the same texture of the donut, which again, Yum. The cinnamon comes a little bit later and they are definitely not traditional. They're only offered on Sunday and I wouldn't get up early to buy them before they sell out but I also wouldn't refuse one if offered. read more

Krispy Kreme - Donuts Near Me - San Antonio, Texas

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Island Time Dozen. The Pina Colada and the blue Island were good. The key lime needs a deeper, more intense lime flavor. Service as always was quick and friendly. read more

Krispy Kreme - Island Time dozen. - Donuts Near Me - San Antonio, Texas

Fantastic Place!! Very friendly employees and customer service is outstanding!! Donuts are delicious and coffee is hot !! 5 star read more

We are potty training our toddlers and promised them if they made it through a family dinner one night with no accidents that we'd get them donuts after. By the time dinner was over we realized that Krispy Kreme was almost closed. We called ahead and started driving over just to see if there was any chance at all. We explained the situation and they were sooo nice and agreed to help us out! They boxed up some donuts and told us to just come on over and get them, that it was fine! They made our whole day!!! I couldn't believe how kind they were omg! Santiago and his team are amazing! They made some little kiddos very very happy and helped a ton with rewarding them for going potty! Anyone who's potty trained a kiddo before can attest to how amazing this is/was!!! Thank you so much to Santiago! read more

Show up at 6am to grab a elf dozen for aXmas party. Buy the dozen. They proceed to give me only two of the special doughnuts i say i want all of them. they tell me to come back at 1 as they only have those available right now. I come back at one same thing tells me to come at 230 and it will be ready. I get here 3 tells me he'll make it now once again (someone new this time)tries to only give me the ones they have. By this point I'm not having it I don't even want to buy anything trying so hard to push the special box with out the special doughnuts. No body was rude just couldn't be up front that they weren't gonna have those certain doughnuts I asked for. Dan should be nominated for manager he is the only reason I am not giving a one star. read more

Clean and normal as you expect. However the service seems a little slow. My son and I enjoyed it, enjoyed the time with friends, and enjoyed the fun little creative donuts. Lines out the door and the parking lot so go early! read more

Krispy Kreme - Chocolate Iced Custard Filled and more - Donuts Near Me - San Antonio, Texas

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I drive 25 min to get these donuts When going to Krispy Kreme I expect soft warm donuts. I ordered a dozen of assorted. They were hard and cold. I called in and mentioned the donuts were hard and cold , and the man on the phone said "sorry about that ma'am, com'on in we have fresh donuts for you we can swap out " I said ok. I get there and the man at the window said "the lights not on so we don't have fresh donuts. And these are the ones from this morning and they are all the same. Sorry. " Rude why tell me to go back. . read more

At opening they did not have the most default of donuts prepared and stated they wouldn't have them for a whole hour more. Can't wait that long since I have to report to base. Staff was some dude who sounded fruity, was a bit bland and unfriendly. Sure it's the morning but you should've been ready to work. Not a great way to start a day. read more