I came here for my birthday, I got my free dozen donuts! They were fresh and delicious! We went through the drive through, it was nice and clean and the service was fast! Can't wait to go again! read more

App wasn't working and I tried to go through the drive through. The girl working was so rude and argumentative and kept talking over me I couldn't even make it through the list of doughnuts I had so I left. I will not be back. read more

When me and my mom ordered donuts, the box was broken and we had the girl that was helping us change it and she literally threw the box at us. I do not recommend one star. If can I'd give it -1 stars read more

Idk wtf going on but they cut back on my raspberry fillings. I'd love for y'all to put a lil more love in it thank you. "Like old times" read more

In general, I avoid krispy Kreme anyway but I had my kids with me. Walked in, waiting for a counter person tobhelp.. we got completely skipped and person behind was called up.. there were FIVE people immediately behind the counter screwing around. Walked out. I learned how a line worked in grade school read more

Honestly had a great experience here last week. Placed an online order in the morning and arrived about 15 minutes early to pick it up. Walked in expecting to have to wait until my pickup time but was pleasantly surprised that my order was all ready for me! Was greeted with a smile, quick and attentive service and even treated to a hot (and it was hot!), fresh donut! I was in and out and on my way in no time :) read more

The best customer service ever. Tyler and Corey we need more amazing human beings like the both of you. Thank you for making our Nana's day. You both are the absolute greatest! read more

Krispy Kreme - Krispy Boo Kreme - Donuts Near Me - Tacoma, Washington

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Me: "Yeah, I'll take a mixed dozen, 2 of the featured..." Employee: "We don't have those." Me: "Ok, must be popular. I'll take 2 of the jelly..." Employee: "We don't have those." Me: "Fine. No problem. I'll take 2 of the cake..." Employee: "We don't have those." 5 mins later after this guy finally admits they only have original, sprinkled, and cream filled available, I'm driving away and take a sip of my chilled creamer with a splash of coffee and think, "Huh - that's strange. I didn't order a 3/4 cup of creamer." My guess is they were about to be out of coffee too but they topped off the cup with all creamer instead. I get it. Staffing can be tough, but at least respect the people paying their hard earned cash and give them as decent of a product as you can. If you can't, be honest about it and set that expectation up front. Don't try to be sneaky and wait until the customer is driving away to find out they got bamboozled. Go to Happy Doughnut in Puyallup instead. read more

Whenever I get over there - it's a must to get in line for drive thru - which is usually pretty quick, and usually has what I want. Every once in a while they are out of some things, but easy to get something else. Weird that in 8 months, they haven't fixed the drive through signs - but not really sure if that's a normal thing in Tacoma? I went inside once, much easier for me to do drive up - wanted the nostalgic smell for some reason, but was pretty disappointed with that as well as my question of overall feel of the place. My quirky self was uncomfortable, and chalked it up to being spoiled from my favorite location in Vegas... LOL! I keep going back to the Tacoma Mall location tho, and they've never let me down! read more

I continue to go here when I am in town however the customer service here is always lacking. This last time we drove through and the guy that helped us was extremely odd. We showed him our member barcode to scan to get points on our phone, and he acted extremely annoyed, grabbed my phone and left with it, apparently to scan it but I didn't love that he had to just take my phone away instead of just scanning it. Then he went back in to get the donuts, we are waiting, and then turned away for one second, he apparently was waiting for us and then annoyed said "Hi...", handed us the donuts and we said "Thank you!", he then said "Ok?" . The whole interaction was very weird and awkward. read more

Terrible. There's 15 cars in line. And they are only able to accept one order at a time ? I've been working restaurants my entire life. If you have someone on drive through that's not able to take more than one car at a time. PUT SOMEONE ELSE ON DRIVE THROUGH. Then we get to the window after a 20 minute wait in the drive through. And their coffee machine is "broken " right ! read more

Easy location to find. Plenty of parking. Been a Kristy Kreme fan for many years. I like the glazed donuts, they are best when warm. Lots of different options to please most any palate. Plenty of seating, friendly staff. read more

Krispy Kreme - Donuts Near Me - Tacoma, Washington

I absolutely love Krispy Kreme even though they've been compared to eating Wonder Bread. Just sort of disintegrate in your mouth but that's part of the reason I love them. I don't have a Krispy Kreme within 20 miles of my house so when I was in the Tacoma area today I made sure to stop by. The only downfall is that they don't carry chocolate cake coconut glazed which the Issaquah Krispy Kreme carries. That said, I ordered an original and the raspberry filled. Great as always and the raspberry was actually coming out of the donut when I took a bite which is a good sign of a jelly-filled. Krispy Kreme is Krispy Kreme, but I will always be a dedicated fan! read more

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The donuts really went down in quality. We got two of the pumpkin cheesecake swirl donuts that were super small and two apple fritters that barely had any apple pieces in. The service was alright but the person taking our order made us the wrong drinks, which was on us we didn't notice until we got back in the car. The ambience of the place was alright, pretty quiet but the view of the donuts coming down the machine was fun to watch. They're usually out of donuts by the time the afternoon rolls around so we were lucky that day. read more

The cashier was super sweet there was a long line today . Guessing everyone had the right idea . Suns out Buy doughnuts. The cashier was welcoming , I could understand her clearly when I rolled up she asked if I was military and I had no idea we got a discount here , because I never ask ... Got a box of glazed 12 count . Enjoyed chatting and was on my way . Whoever she was around 5 Pm on June 18th you made my day . Fast service , box was perfect , doughnuts are always great . Drove all the way from Port Orchard just to get them and it was well worth it . Thank you ! read more

Krispy Kreme - 3 devoured by the hubby we had 12 ! - Donuts Near Me - Tacoma, Washington

We kept getting advertisements for free delivery so we said why not we'll give it a shot. They were running the special with all the m&m variety's. Ordering online was pretty simple. The delivery time was about 50 minutes, but reasonable considering our distance from the store. After that things went down hill. 5 out of the dozen doughnuts were incorrect. In fact they added two peanut butter doughnuts replacing the m&m filled doughnuts that were ordered. Thankfully we don't have peanut allergies in this house but I could see where a surprised filled doughnut could go wrong very quickly. Two were supposed to be cream filled and we got jelly and custard, not even close to accurate. The icing on the doughnut for this post would be we have filled out their survey twice, and twice said we would like to be contacted and nothing yet. If they needed to replace some of the doughnuts in our order that is understandable, but perhaps maybe contact us and ask what we would like? Why send out a survey to waste more of our time if you are not going to take the time to reach out to us. I think $20 for a dozen doughnuts was a little steep in regards to the size of the doughnuts, we will probably not go back to this location. read more

This is a standard Krispy Kreme to me. I have read some of the other reviews and in our experiences we haven't had a bad one. The line can be a little wonky and hard to navigate especially with weekend traffic. Service seems pretty fast on the drive thru as when you pull up to pay your donuts are ready and the line moves quickly. The menu does not highlight available donuts inside. The glass on our last visit was actually swinging so I think it is broke. Bottom line if you are in the mood for a donut this is a quick option if you aren't heading to some place local! read more

Krispy Kreme doughnuts are awesome. Plain and simple. I've had their original glazed and apple fritters a few times in the past and they've always been great. Today I tried one of their chocolate filled glazed doughnuts and that extra bit of filling with each bite coupled with the glazed top was sooo so good. Try one next time you're here! read more

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If you're a Krispy Kreme fan then this place is for you. Their hot donuts taste great, however I can rarely get hot fresh donuts from this location. Furthermore, donut choices were limited on a Sunday after 5pm (when I visited). Beware the long drive-thru lines--service is usually faster inside. Due to recent Tacoma Mall additions, it is very challenging to access this business. Driving lanes and parking spaces are close and tight. Defensive driving is super important to avoid striking or being struck by another vehicle. read more

I've been here more times then I want to admit lol, but you definitely can't be in a rush, because the line is a beast! Two stars off because they never have the full menu no matter what time I come & the line moves like a mother headed back home to the kids lol sloooowwwww read more

Arrived at opening time. Staff only had 7 available types of donuts - most were cream filled. Didn't even have original glazed available. All I wanted were 3 original and 3 strawberry sprinkled but couldn't produce. However I noticed a tray of strawberry sprinkled donuts in the production area but wouldn't sell to me - SMH. They stated machine was down? The donuts I needed up buying weren't made that morning and tasted subpar. read more

Krispy Kreme what is wrong with you? I was ordering some donuts and then I paid for them after me and my kids drove away from the store one of my kids open the box's of donuts and saw it saw that the donuts were SUPER SOFT really mushy and glaze-less and plus when I took a bite of of the donuts they tasted greezy and plus they got even more mushy I hate how Krispy Kreme did this and I am gonna to leave a bad review Also they taste bad Like I'm gonna to get sick. read more

Krispy Kreme - Donuts Near Me - Tacoma, Washington

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The girl at the drive-thru was SO kind!! We came in right before they closed and you would've never know!! She WAS amazing. Thank you so much. She had hand tattoo and whoever she is, I just want you to know how awesome you are!! read more

Try to get a coffee frozen drink but the machine was down tried to order like three different donuts but they were out of those that had anything to do with cake in the name my dozen cupcakes were not warm even though the red light was on and I asked if they were so definitely disappointed this is two times now I've been to the Tacoma location and highly disappointed so only one star for you location is easy to find right off the freeway and lots of parking spots the way in the drive-through wasn't too bad but again customer service and variety really sucks at this location read more

This place has degraded so significantly in the past few years. It's filthy, the donuts look terrible, and don't use the bathrooms. I would say it was a bad day but it's not the only time. It will, however be the last time we go there. The apathy in Tacoma is palpable lately. read more

Went through the drive through and was trying to order three donuts for my friends and I. They kept getting my order wrong and i couldn't hear through their speaker bc it was so quiet. I asked to pull up to the window and they gave me my donuts and asked what my attitude was, i told them I just couldn't hear them and that i wasn't giving attitude and tried to get the line moving. After paying and receiving my donut I noticed after two bites that it was wet. I feel as if they took it to heart and licked my food. Disgusting and disrespectful. read more

Krispy Kreme - Donuts Near Me - Tacoma, Washington

Came into the store to order some donuts; was told the items I wanted will be available in an hour. Placed an order an hour later and they told the delivery person that the item is sold out. Seems shady. If you don't have the product or don't want to make it, then be upfront about it. Don't waste other peoples time and resources. read more

It was always my Friday morning tradition to pick up a half dozen for my family. Now literally three Friday mornings in a row, they have had virtually none of the menu items available. Today was the worst, no Apple fritters, no cake donuts, no custard filled, no raspberry filled or lemon filled. Actually easier to list what WAS available: just original glazed, chocolate covered, and sprinkles. That's it. And the staff is not very pleasant at all, bordering on downright rude. Fool me once, shame on you, fool me twice shame on me. And fool me thrice?! Lol.....I don't know, shame on us both. Needless to say I am done with this place. read more

What's the healthiest part of a doughnut? The middle! Haha! Well, you know when you are indulging on a donut, you know it's going to be oh so sweet and fulfilling experience! I mean that's usually the case for me. I love having donuts sometimes and usually it's always when I cross this Krispy Kreme drive thru. So my interaction is pretty limited to that interaction and it's always been pleasant and on point. The servers have been wonderfully nice and cordial. My standard order anywhere is a original glazed donut and it's lick-smacking good! I can't wait till I visit again to pick up a donut! read more

Krispy Kreme - Donuts Near Me - Tacoma, Washington

Have been to this location several times now both through the drive-thru and inside. KK is an institution. It lives up to it at this location, but sadly, on more than one occasion I have been let down. Twice they were out of more than 1 flavor now, and this most recent visit the table and booth was really dirty. You should know how much you average to sell on a given day and I can see once in a while yeah you run out. But multiple times during different visits makes it a bad habit. Good news is the doughnuts they did have were always delicious, as usual. Will come back, but will be wondering if they have what I want every time. read more

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Donuts were not warm, and did not taste fresh. The Apple fritter was the worst I have ever had. Custard and cream filled really were nothing to scream about. Could of gone to Connie's for better quality! read more

As always we had to get a doughnut or 6 after we went shopping at the mall! I love this Krispy Kreme they are always really fast and are very nice! The doughnuts never disappoint and always taste fresh even if they're not HOT NOWS! The exceptional service I received from Cassie was over the top! She was a very sweet girl who took our order then she was sure to give me my military discount and sold me on a frozen strawberry lemonade as well! The only downfall I have to say is that there was no HOT NOWS! Granted the sign wasn't on and I still went in lol! I highly recommend this Krispy Kreme whether you've never been or you know Krispy Kreme for the great tasting doughnuts that they are known for! read more

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Very unprofessional messed up my Order twice in one sitting , I asked for a simple chocolate iced ring donut and got a creams filled one twice through the drive thru until I went inside and then I was greeted by flies smacking me in my face left and right. This store didn't even bother to kill them the workers watched me get hit by flies over and over then greeted with an attitude. Very unsanitary especially since the donuts are made out in the open and sat to cool out in the open. They need to be shut down ASAP!! read more

Came in for Mother's Day specials doughnuts for $12.95/Dozen, they were very limited. We were in the drive tru and there were out of so many things. Luckily we went inside and Najiah helped us. She was very friendly and helpful. She made us very happy. She was the highlight of our visit by apologizing for the missing items! Thank you to Najiah for the amazing service! We appreciate you! read more

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Not the tacoma location. Places an online order through their app. Because there was a long line and I am hobbling around with a boot on. With advertising everywhere with pictures and in bright red background CINNAMON ROLL SUNDAYS the first employee I spoke to said they ran out. No apology. I asked when they would be making them again and she didn't know so I asked her to please inquire, she came back and said maybe an hour and then said about 30. Her exact words. So I bought the two donuts I paid for while standing there. I came back in one hour and they hadn't been started and this time it was a guy and then the original gal. Told them to please ask so the girl asked the cook and told me maybe an hour. Still no apology and no manager. I did tell the employees that I called this location and they have never answered the telephone. So now I still waiting and it's been hours. If I hadn't driven 25 miles to come here just for this. Never ever has anyone been proactive on getting me my prepaid order!. Now it is past 3:30 and I have my order. They kept telling me when I would get it and never apologized. Really bad Sharon we service by everyone. Poor management. The employees kept going back to speak to the manager and the coward never showed their face to me. I was very pleasant the entire time and so were the employees. Just clueless and under trained. read more

Ugh terrible customer service. We went drive-thru and they could hardly understand my order, so badly that they put another person on the speaker. I had to re do my entire order again. Besides the terrible customer service at drive-thru, the donuts were ok tasting. It wasnt worth the drive or being upset, next time I will just gobelsewhere. I do not recommend this place. read more

Krispy Kreme - Our half dozen - Donuts Near Me - Tacoma, Washington

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The last two times we went here were abysmal. First, they only had original donuts. The second time they were opening late but the sign telling us that was in the drive through. You had to enter the drive through and then you were stuck as each car read the sign and then asked questions at the window. They should have put the sign before you entered the drive through. The doughnuts are ok, but not worth the hassle. read more

My husband hubby and I wanted an original glazed donut. Got two they are still as good as I remember. I also picked up a Hershey's gold. A birthday cake. And an apple fritter. Ok first the original glazed. I've never found another glazed that even comes close to this. The Hershey's gold I was a little disappointment with. It was an original glazed donut with just a tiny swirl of the Hershey's gold sauce (could have used several more pass throughs to get the actual flavor down. The birthday cake was my personal favorite. They nailed it with the cream in the middle. Delicious. The apple fritter was also good but not worth the extra $.60 for it. read more

The donuts were delicious! The guy working was super nice and gave me a free donut since it was their happy hour. It was also really quick only like minutes to get my donuts. Definitely a good place to go if you're in a rush. By the way why are most of the one star reviews saying its busy well yeah it's gonna be busy ITS GOOD. And the other person saying they can't read the sign.. it's not Krispy kreme's fault you're blind. read more

No maple bars or jelly filled on our recent trip, very disappointing! Lady apologized but still not good planing! Drove from Des Moines to Tacoma. Maybe call next time. Update Management contacted me via Yelp and apologized for my disappointment. Offered me some free donuts. This is very nice to follow up with me and make sure I'm happy. Thank you KK your a top notch company for caring!! read more