Love this grocery store. Lots of selection! Big enough without being obnoxiously big. It's in a good location. Store employees are always pretty friendly. Decent prices! GOOD beer & wine selection!!! read more

Great store, but terrible staff particularly the cashier staff. Never helpful, seems they have to force themselves to be kind but still treat us customers like we're the problem. They also never have more than 1 lane open after 5 or 6pm, so most of us have to use the self checkouts. read more

I don't know where all the bad reviews are coming from. I go in here several times a week and everyone is always very friendly and helpful. I've never had any of my bags rip. I'm not lazy so I couldn't tell you about their food delivery. read more

I love this Kroger. It's very large and they have a ton of items. They usually have almost everything I need and most of their workers are very nice! If you ever do grocery pick up and get Timothy he is the best! The store is also pretty clean which is a plus. read more

Worst grocery store I've ever been to. All of their bags rip in on the water ribs and falls out of the sack

Worst grocery around....unfortunately I live close and have to keep asking for a bad experience based on convenience. Disgruntled staff, understaffed, long check out lines, Click list about every time is rude or damaged goods smashed bread etc. Kroger! Welcome to Walmart status. I'll be driving to Delaware Meijer even driving extra 20miles. read more

Incompetent pharmacists who continually dispense the wrong medications and who take no ownership for continually failing to provide the correct medications. read more

This was the worst Kroger I've ever been into. Besides having the deli constantly closed, the cashiers were rude and the manager was not helpful. I don't normally complain honestly. I rarely ever complain but I will say this. I will never ever shop that Kroger again and highly recommend never to go to Kroger. As they do not honor their deals. They change their deals on the fly and don't take care of the customer. So if you want good deals go to Meijer go to marks go somewhere else read more

I still don't get how this location has such bad reviews. Compared to other Kroger locations & other stores locally I honestly think this store is great. The food is always fresh when I go, then kids who work there are friendly, and the management wants to make customers happy. In addition, I adore Krogers' click list. It makes shopping so easy, and I have yet to have an issue with an order in all of the time that I have gotten grocery pickup from here. I'm a customer as long as all of this continues for sure! read more

Down home country grocery store, friendly, helpful clerks! Chat and stay awhile browsing, or make a quick in and out trip, employees accommodate either! read more

Kroger - the parking lot of a kroger restaurant - Grocery Near Me - Sunbury, Ohio

This is hands down the worst grocery store in the area. Unfortunately it is also the closest to my house. They are always out of at least one thing you need, usually the most important one to a recipe. They recently no longer take my prescription coverage so I had to go back to CVS, another favorite store of mine. We bought some cold cuts from the deli but when we got home noticed that the labels on our chicken and ham were saying roast beef and we had been charged over $14 a pound. When my wife called whomever she spoke to was slightly apologetic but no offer of a refund was forthcoming. My very favorite part of this kroger is how they are constantly changing the closing time of the store without warning. I drove down tonight to get something and at 10:05 PM was tugging on a locked door. All of a sudden they are closing at 10 instead of 11. Thanks for wasting my time Kroger. read more

Worst Kroger in the Columbus area. And if you want a place that's even remotely Covid friendly, this is NOT the store for you. No one wipes down the carts (there is a self-service station). But you have to touch the cart and THEN clean it. No one is wiping down anything at any of the check-outs, including the self-check out. It is disgustingly filthy. Also, many patrons refuse to wear a mask. They have the fewest choices in literally every department, then any other Kroger. I really don't know what management is thinking- everyone that lives near Sunbury tells me NOT to go to this location. read more

DONT order delivery from Kroger. They are taking your money, telling you it will be delivered, send you several text stating it will be delayed, then more text stating Sarah F has started your shopping, more text asking if ok to replace items. Then text you to let you know Sarah F. has checked out and your order is on the way. Then you will receive an email stating your order has been cancelled and you will be refunded in 3-7 business days. I have a sick husband who recently returned home from a Skilled Nursing Facility and he cannot be left alone. This is the only reason I ordered delivery. So I need to wait 3-7 days to be able to feed him? Spoke with 2 supervisors, one who told me that Sarah F. had an issue with the payment when checking out. The funds already came out of my account. So the issue is I paid Kroger and Kroger either did or did not pay Insta Cart point being I paid Kroger the charge on my account shows I paid Kroger and Kroger just wants to blame Insta Cart. Can't give them 1 star but had to in order to post this. read more

The pharmacy leaves a lot to be desired! The pharmacist act like nothing but covid exist and has actually has said so. Ummm no, the flu, cancer, diabetes etc still exist, covid has a 99.7% survival rate and it's dangerous for a medical professional to be spouting off such misinformation such as nothing is as important as covid!! I will be taking all of my families medication's to CVS. Maybe they will take our health seriously and never forget to fill something that's on auto fill. Every time I pick up our meds, they forget to give us something and I have to make a return trip. So over this Pharmacy and their staff! Also, the pharmacist referred to my husband as 'one of those people' when he had questions about the vaccines, she implied he was an anti vaxxer which he isn't, he just had questions. read more

don't buy crab legs here anytime soon. they have absolutely no meant in them. I got 3 lbs and I got maybe one crab cluster out of all of them! I know Kroger can control this but they should stop selling the ones they have now. I know I can't be the only one that got crab and it was like this! so upsetting when you spend that much money and it was all trash/emptied shells read more

GO TO THE KROGER IN WESTERVILLE! Well this is the second time I've purchased a beef tenderloin from this Kroger. 1st time it was bad (tons of fat) and they made up for it by refunding my money. 2nd time I thought I'd give them a try, same thing happened 1/4 of the total weight was fat and at $10 a pound that is NOT acceptable. Went and talked to the manager at the time, Nick Toomb, which he would only give me a $10 gift card for my $60 purchase. He told me they don't package the meat, as if that matters, they have no problem slapping their name on it but when a problem happens... oh, it's not ours. When there are SO many grocery stores in the area why would you treat your long standing customers this way? Thanks Kroger for making our Christmas a little less enjoyable, and thanks Nick Tomb for NOT doing your job. I will never shop this location again. read more

Friendly workers. Carry local produce. Great savings with your Kroger card and now the Kroger coupon app for your phone. Get points for gasoline. Clean. No complaints except that it's so popular it gets too busy and certain times. read more

I love this Kroger. I'm local so I come all the time. Everyone is very helpful and the store is always very clean and tidy. Cashiers are always super friendly and happy. read more

Good store . . Shop here most of the time, know many employees by name, good attitudes throughout store, especially the deli and meat departments. read more

Worst place on planet earth. Plan on bagging your own groceries and if you go before 8 am, you one have self check out. Had to check my own $100 grocery cart out. Thanks guys. It's terrible this is our only option here read more

Every Kroger is pathetic with their displays, maybe they don't understand the aisle is designed for two carts to pass each other and when they stick a 10 foot display of pepper and a 9 foot display of dog food in the aisle it makes it impossible for two people to shop in the same aisle and if there is room they decide to restock the shelves at 5 o'clock when most people are going home and stopping by the store if you need an ice cream scoop while you're buying your pork chops this is the place to go but if you want to shop in some logical fashion I suggest you find another store read more

Not very helpful. I have went through four check cards due to chip malfunctions only at this Kroger. Sometimes the cashier will help and get it through but most times they just look at me and say sorry. It is never an issue of funds and it works at other stores just upset they can't fix this issue. I will switch grocery stores but not my bank read more

I live less than 5 minutes away and absolutely refuse to come here. The few times I've been here, the shopping cart containers are full and there are shopping carts scattered all throughout the parking lot. I have never experienced a more careless staff that doesn't care if the customers cars get damaged because of their negligence. read more

This store is decent for a grocery in a smaller town, but does lack in specialty items, as well as decent steaks, if you're used to the selection of the city. I do like that they have a small natural food section and fresh sushi, so it meets all of my regular needs. One of the best things about the store is their employees - everyone (employees and managers) are very nice, a manager always seems to be monitoring the checkout line length. I never wait more than 1-deep in the line, and when lines build the managers take over a new register to help with the crowd. Chuck in the deli is always helpful, but really everyone else does a nice job too. I've found when you buy a pound of sliced cheese, it usually tends to wad up in a baseball-size chunk, never to be neatly separated again. But here, they put paper in between the slices, and "an extra slice of cheese so you don't pay for the paper." While I may not normally care about a whole slice of cheese, it may well ruin a toddler's meal if a piece of cheese is broken. I've updated this review, which was once critical of the donuts for several reasons - to the point that I had stopped buying them entirely. But something happened between then and now, and not only do they not look like they were a creation of a 5-year-old, but they even got fancy! They now appear to be neatly iced, no longer stick to the board and rip in half, and even have specialty flavors like salted caramel or bacon-topped. A great improvement! read more

Went to return some items I purchased that were absolutely horrible. Kendra at the service desk was obviously not happy to accommodate. She asked if I had a receipt, I didn't. Who keeps grocery receipts?? Told her I purchased them when they were on clearance using my rewards card so she could look it up that way. I guess this was asking WAY too much. Then she questioned if I'd even purchased there! Um, yeah... Like I'm really just trying to take Kroger for a whopping $5.43!! Finally another woman told her to refund on store credit for the price they're ringing up currently. This was fine with me, I'd already told her I purchased at that price on clearance! Kendra did as she was instructed with the crappiest look on her face. Not one smile, Thank you, have a good day or kiss my ass. Kendra should not be working at the "customer service" desk if she can't be polite and courteous. read more

Went today for Bob's premium cut sausage. Didn't' have any. On Saturday! In general you will find "sale items " "out of stock or almost". Ask about it the typical excuse is" it wasn't on the truck". Meijer's not that far. I guess when Kroger makes plan they just stop ordering till the price goes up! read more