I booked my appointment online and they came the next day! Yandry was so helpful and educated me on…read morehow to prevent futures repairs on my ac unit. Very honest and personable.

My current A/C Co. was overloaded and, consequently, terribly unresponsive. I read the reviews…read moreand, based on the positive responses, called for a check-up of my system . Yandry came out with another tech, and he went up in our attic to review. After spending at least an hour reviewing, he advised me to go with another professional that he highly recommende due to their expertise specific to my system. Yandry was extremely professional and courteous ( I might add, they both wore shoe covers). Upon completion, I inquired as to what I owed them, whereas Yandry simply said, " Nothing." This kind of service has become a lost art in Florida, and I can't overstate how impressed I was. This company deserves all the business they get, and I wish them well! Thank you very much!

I'm going to take the time on this review to explain the absolute level of professionalism,…read moreskillful labor & sheer expertise that expedited heat and air truly proved to me and my family! Starting with the friendliest and most astute phone representatives I've experienced. They were so polite and accurate, assuring me throughout the entire process that i was in good hands. I felt the value of this. Erika, Akira & Cheniya will absolutely blow you away. Within a very reasonable amount of time I was greeted with a extremely energetic and fantastic service supervisor Robert M and Josh D. They were absolutely astonishing and fully prepared. After a thorough diagnostic of my AC system, Robert proceeded to explain with friendliness and no pressure the option I had to resolve my issue. Within 1 hour I was back in business and my AC system was working better than it ever had before. He preformed a full maintenance, cleared my drain line, washed my outdoor and indoor coils and sanitized my inside unit. The charge for this service was truly as fair as it gets. I cannot stress enough the tremendous value this company brings to me and my family as a homeowner in Florida. Thank you Expedited Heat and Air, from the bottom of my heart!

Rep came out due to no ac at all, said coil was leaking and quoted 2585 to fix. Second opinion…read morereceived, motor not working, 850 to fix. Done right away by wilkes ac, up and running. Always get second opinion

It's been almost two years since I last had Killian's come service my unit…read more I was happy to see that his business is growing and that he has also maintained quality. When I first used Killian's service he was a one man shop who had just gotten a dedicated line for his business. Two years later he has teams and trucks. So often when a business grows quality suffers. That is NOT the case here, Killian maintains contact with his teams and brings his experience to every job even when he isn't here. His team found the issue and left with my AC working better than it has in a long time. BONUS: His prices were fair. He didn't overcharge, in fact he may have undercharged. If you need AC work Killian's is the only name you need to know.

Killian's was great, on time, great work,very professional, we highly recommend Killians. We will…read moreuse them again.

Great HVAC repair work. . Next day service. Professional, friendly and competent technician. We…read morewill call them next time.

Very helpful ,I was given a time they would have someone out here then received a call that they…read morewere on the way.Very professonal I explained what was going on with it for years off and on .He knew right way what needed to be done .My daughter road by this location all the time had the name and phone number for me and told me they had very good Reviews .Thank You all for your service The Value and service was awesome

Lost the HVAC unit to hurricane Helene. It took awhile to get the permit but, once in hand they…read morewere here the next day! Great service, clean and courteous. Would definitely recommend!

Fast service. Polite staff. We were so thankful for their rapid response time and attention to…read moredetail. We look forward to seeing them annually for maintenance checks going forward.

Used Thunder Bay last yr when I bought my place that had been vacant a yr before the estate put it…read moreon the market. Sam came out with a helper cleaned it up and replaced a few baffles that had not actually been installed but were just laying there inside the vent. In any case I didn't feel pressured at all. Found them very helpful and he basically told me things about the unit I learned in the home inspection (didn't try to exaggerate). I will definitely use them again this yr for a summer tune up

Thunder Bay Air was hired by the former owner of our home to repair and replace old & damaged HVAC…read moreduct work throughout the house. They were also hired by the former owner to replace the AC unit. All of this work was done at our request as part of the addendum to the home sale. Thunder Bay Air was at our home a total of 3 times. First time they put in a new AC unit, then a new return duct under the house. Finally, they repaired two small sections of damaged metal duct work in the attic. Since their involvement and our ownership of the house, we have discovered that the new unit was not installed properly, not hurricane clamped, not properly secured to the house, and the heat element was faulty. The new duct work under the home had to be secured and clamped to the foundation, as they simply left it lying on the ground, blowing around under the house. The repairs to the duct work in the two attics had to all be torn out and completely replaced because the repair job was so poorly done, not only did it ruin the old ducts beyond further repair, but damaged our insulation so badly that the insulation also had to be removed and replaced. Furthermore, his crews left 5-6 bags of trash throughout our attic & crawl space and 4-5 under the house. When the owner of the company, Sam Beard, was confronted about the problem, and given a chance to visit our home to see the work of his crew, his response was that yes the work was "deplorable", and he would like to send the same crew to, "teach them a lesson". He also thought it would be acceptable to us that he "might get to it in 2-3 weeks". The owner, of this company, Sam Beard, does not seem to have an actual HVAC background or skills, his website touts his work as an airline mechanic! After his company ruined our HVAC system, we had 6 different companies come look at their work, all recommended that the work was so badly done and beyond any further repair. He did not seem to have a response to this, and suggested that he could "maybe put some more mastic" and the gaping holes in our metal ducts. He did not properly acknowledge the horrible and shoddy work of his crew, and refused to take proper responsibility. As a result of this company, we had to spend and additional $7000 to have everything fixed! Do not use this company!

Blue Bear resolved issue. Thanks Brandon! Hopefully, you use this experience to train your staff to…read morebe more considerate!

HIGHLY HIGHLY RECOMMEND!!…read more Absolutely stellar service provided by Roy today- very professional and knowledgeable ! Scheduling the appointment was extremely easy. Literally had an appointment within a day! Roy came out, conducted a thorough inspection of our AC unit as well as maintenance on the system and then spent quite a bit of time with us answering ALL of our questions regarding everything he found as well as his recommendations moving forward. We couldn't be happier with the service provided, and will certainly be recommending this vendor to all of our neighbors! Moving forward, we will be having this team come out for all of our AC maintenance/repairs as well as anything regarding electrical or plumbing needs, since that is something they provide as well.

After getting estimates from 3 other companies, who spent an average 30 minutes, and could not…read moreaddress my needs, I decided to further explore highly rated air conditioner companies, and came across The Comfort Authority. They lived up to their great reviews, from the initial contact phone call all the way to the conclusion of the installation of my new unit. Derek, the estimate technician who arrived at my home on April 23rd, was knowledgeable and addressed my questions and offered options. He was at my home for over two hours! He offered me several options, without pressuring me, simply explaining the benefits of each option. His willingness to explore my request to remove current water outflow pipe that had been on the garage floor for decades, presenting a safety risk, and route it another way outside was taken seriously and creatively. He took me through the plan and I was so pleased. The technicians who arrived the next day to do the install, Gary, James and Kauntes, were excellent workers. Gary was in charge and went over the plan with me in detail. He was able to troubleshoot a few issues and get the job done! All three of them were courteous and, without being asked, applied shoe coverings every time they entered the house. They cleaned up after themselves. Gary kept me apprised of their progress. They began working at approximately 9:15 am and did not leave my house until 6:15 pm. I could not be more pleased. 5/5 rating Thank you I will be recommending The Comfort Authority to anyone who needs air conditioning work done. Donna Harmony-Jones Kathleen Watson

This review is on getting a quote where I have to deal with back and forth messaging and when I…read morefinally called I ended with a call center (I think). This company may be doing it right but I don't have the time when other plumbers gave me a quote quicker just by sending photos. I had my new water heater installed with another plumber who was quick to respond with a quote with details of the job and on the day of install he made sure everything is up to code!

Mercury Air & Heating was recommended and was told they charge a high price. I viewed some…read more'photo's' posted and looked like they go beyond what other companies don't do. Well I was WRONG. The Tech that came out did do some work for me did a good job. Very polite and not pushy. Were the Pic's he should me my AC-Unit??? Now I am not sure. I asked if they could use my parts another company removed which were my UV-Lites. I was told possible but would get back to me with a price. Maybe like $300-$400 / not cheap. I never hear back from the Tech. They do charge $75 just to come out and $120 an Hour for any work. Was told these are competitive prices. If they could not use my old connections, then call and give me a Price of what you would install. Instead they just ignored me and I'm letting others know how you might be treated by Mercury Air.

What a difference... AC stopped working at my newly purchased condo. Called the number of the…read morecompany on the sticker noting who had serviced it last. They came out to diagnose but couldn't contact me to schedule a fix. Wouldn't return phone calls. Contacted Mercury - left a text message at 11PM, received a call back at 8:45AM the next morning. Adam could not have been more professional or more on top of his game. He ensured that the tech had the part, and scheduled him for THE SAME DAY. Hany arrived on time, with a text ahead of time. He worked on the issue and fixed it to my satisfaction. The other company - couldn't get a part in 5 days that Mercury/Adam was able to secure in 2 hours. Pricing was up-front and fair. Enjoying the AC in my condo just 7 hours after touching base with Mercury! Use this company - you won't be sorry.