I'm going to take the time on this review to explain the absolute level of professionalism,…read moreskillful labor & sheer expertise that expedited heat and air truly proved to me and my family! Starting with the friendliest and most astute phone representatives I've experienced. They were so polite and accurate, assuring me throughout the entire process that i was in good hands. I felt the value of this. Erika, Akira & Cheniya will absolutely blow you away. Within a very reasonable amount of time I was greeted with a extremely energetic and fantastic service supervisor Robert M and Josh D. They were absolutely astonishing and fully prepared. After a thorough diagnostic of my AC system, Robert proceeded to explain with friendliness and no pressure the option I had to resolve my issue. Within 1 hour I was back in business and my AC system was working better than it ever had before. He preformed a full maintenance, cleared my drain line, washed my outdoor and indoor coils and sanitized my inside unit. The charge for this service was truly as fair as it gets. I cannot stress enough the tremendous value this company brings to me and my family as a homeowner in Florida. Thank you Expedited Heat and Air, from the bottom of my heart!

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit

It's been almost two years since I last had Killian's come service my unit…read more I was happy to see that his business is growing and that he has also maintained quality. When I first used Killian's service he was a one man shop who had just gotten a dedicated line for his business. Two years later he has teams and trucks. So often when a business grows quality suffers. That is NOT the case here, Killian maintains contact with his teams and brings his experience to every job even when he isn't here. His team found the issue and left with my AC working better than it has in a long time. BONUS: His prices were fair. He didn't overcharge, in fact he may have undercharged. If you need AC work Killian's is the only name you need to know.

Killian responded right away to my request for an estimate and and was able to come out and…read morediagnose our issue the same day. He was super personable and knowledgeable, and very transparent about pricing from the beginning. He found the issue with our package AC unit quickly and walked us through our options (and the associated costs) for repair and replacement. We'd gladly use Killian's again!

They've done maintenance and repairs for me a few times since I bought my house and the costs have…read morealways been reasonable. I have no complaints whatsoever!

Very helpful ,I was given a time they would have someone out here then received a call that they…read morewere on the way.Very professonal I explained what was going on with it for years off and on .He knew right way what needed to be done .My daughter road by this location all the time had the name and phone number for me and told me they had very good Reviews .Thank You all for your service The Value and service was awesome

Lost the HVAC unit to hurricane Helene. It took awhile to get the permit but, once in hand they…read morewere here the next day! Great service, clean and courteous. Would definitely recommend!

Fast service. Polite staff. We were so thankful for their rapid response time and attention to…read moredetail. We look forward to seeing them annually for maintenance checks going forward.

Used Thunder Bay last yr when I bought my place that had been vacant a yr before the estate put it…read moreon the market. Sam came out with a helper cleaned it up and replaced a few baffles that had not actually been installed but were just laying there inside the vent. In any case I didn't feel pressured at all. Found them very helpful and he basically told me things about the unit I learned in the home inspection (didn't try to exaggerate). I will definitely use them again this yr for a summer tune up

Thunder Bay Air was hired by the former owner of our home to repair and replace old & damaged HVAC…read moreduct work throughout the house. They were also hired by the former owner to replace the AC unit. All of this work was done at our request as part of the addendum to the home sale. Thunder Bay Air was at our home a total of 3 times. First time they put in a new AC unit, then a new return duct under the house. Finally, they repaired two small sections of damaged metal duct work in the attic. Since their involvement and our ownership of the house, we have discovered that the new unit was not installed properly, not hurricane clamped, not properly secured to the house, and the heat element was faulty. The new duct work under the home had to be secured and clamped to the foundation, as they simply left it lying on the ground, blowing around under the house. The repairs to the duct work in the two attics had to all be torn out and completely replaced because the repair job was so poorly done, not only did it ruin the old ducts beyond further repair, but damaged our insulation so badly that the insulation also had to be removed and replaced. Furthermore, his crews left 5-6 bags of trash throughout our attic & crawl space and 4-5 under the house. When the owner of the company, Sam Beard, was confronted about the problem, and given a chance to visit our home to see the work of his crew, his response was that yes the work was "deplorable", and he would like to send the same crew to, "teach them a lesson". He also thought it would be acceptable to us that he "might get to it in 2-3 weeks". The owner, of this company, Sam Beard, does not seem to have an actual HVAC background or skills, his website touts his work as an airline mechanic! After his company ruined our HVAC system, we had 6 different companies come look at their work, all recommended that the work was so badly done and beyond any further repair. He did not seem to have a response to this, and suggested that he could "maybe put some more mastic" and the gaping holes in our metal ducts. He did not properly acknowledge the horrible and shoddy work of his crew, and refused to take proper responsibility. As a result of this company, we had to spend and additional $7000 to have everything fixed! Do not use this company!

Had both my AC units serviced today by Blue Bear Heating & Cooling. Technician Berry Puett was…read moreincredible. Very polite and was happy to explain everything he did and what problems may be coming. He added a new UV light system to one of my units and showed me everything he did before sealing unit back up. Yes, I would recommend this company.

HIGHLY HIGHLY RECOMMEND!!…read more Absolutely stellar service provided by Roy today- very professional and knowledgeable ! Scheduling the appointment was extremely easy. Literally had an appointment within a day! Roy came out, conducted a thorough inspection of our AC unit as well as maintenance on the system and then spent quite a bit of time with us answering ALL of our questions regarding everything he found as well as his recommendations moving forward. We couldn't be happier with the service provided, and will certainly be recommending this vendor to all of our neighbors! Moving forward, we will be having this team come out for all of our AC maintenance/repairs as well as anything regarding electrical or plumbing needs, since that is something they provide as well.

James Farley was a great team member who delivered phenomenal service, transparent communication,…read moreclear & honest opinion and a very solid worker. He did excellent work on my water heater brought it up to code, flushed it out and showed me the results of all of his work. I highly recommend.

Efficient, knowledgeable and in no rush to move to his next assignment. His recommendations were…read moremost helpful in guiding us toward keeping our system healthy.