Easy pick up and drop off great bike . He even let us keep the bike and return it to his house lateread more

Couldn't be happier with my experience. Was selling a bike to a buddy and just wanted to revamp it…read moreand it needed a new back tire. Local bike shops were wanting an insane amount of money and several days for what seem to be a fairly straightforward simple repair. I pulled up with no appointment and they quoted me an extremely fair price and had it done within an hour. Not only did they take care of the job, but they even clean up the bike and made it look brand new. Bike whispers are a great asset to the local community.

This is an OG bicycle shop on Ocean Park, which we have been using for years. Jesus is a real pro…read moreand has helped us both with our bicycles and E bikes.

What an amazing little place! I had biked past seemingly forever and today I needed them. My beach…read morecruiser has been falling over and one of the screws fell off. Luckily I was nearby so I could walk it over. Took minutes. Jesus helped me. It took literally 2 minutes. When I asked what I owed he said don't worry about it! Who does that?! I gave him cash because it absolutely saved my day. Thanks

Good experience here. I needed two bikes boxed + packed for international air travel. Zone 3 was…read moreable to do it and the bikes made it safely. Only hiccup was that I was quoted a price of $60 and ended up being charged closer to $85 per bike. Reason was because our bikes aren't road bikes. I can understand the change, just wish it would've been called out when we dropped off the bikes or picked them up. Only saw a different price at the register when paying.

Hours are wrong have showed up and called multiple times. No one's there I guess they don't want my…read moremoney. Part of good service is being available when you say your going to be available

Neutral support is phenomenal one of the best customer experiences I've ever had. You came to my…read morehouse because I couldn't get my bike into the car and his ability to put things on and get them in the exact right place as well as get the bike up and running our tremendous. There is literally no way that I could not recommend him and I suggest that you work with him. The price was cheaper than going to the store which is the most amazing feature as well as he was able to put the bike up and work on it just as if it was in the store. Attila's work was off the charts and my bike couldn't possibly look better. He also is a personal trainer and runs bike expeditions with bike trails I sell bikes so I should know more than anyone. There are some photos that I have added to the pictures of his work and you'll see it it's the Ferrari bike.

I've had Attila service my road bike since 2012. I bought my first carbon road bike from him and he…read morehas been treating it as his own ever since. He is by far the most informative, objective, fair, and honest bike mech that I've had the pleasure of sharing many hours riding with on the open roads of Los Angeles and on dirt trails here while learning basic, intermediate, and advanced bicycle riding and maintenance skills. His mobile service works so well for me :). 5 star kudos!

I purchased a Stromer ST2 about 10 years ago from Bike Attack. Now at that time Stromer was one of…read morethe first luxury e-bike brands. It had a number of quirks. Like sensors that weren't doing their job, which caused the bike to not work as it should. I know that new tech is never perfect. On every occasion that I needed help Bike Attack was there for me. I used that bike for 5 years and put 40000 miles on it. Bike Attack helped me above beyond the norm to reach that mileage with their technical excellence. I decided to change e-bike after achieving that mileage with the Stromer, this was 5 years ago. At that time Bike Attack didn't have anything that met my requirements for a new e-bike. I purchased an Bosch mid drive 28mph commuter e-bike. Yet when I needed technical help I went back to Bike Attack. They are the only guys I know that are friendly and have the technical knowledge to keep my e-bike. During these past 5 years Bike Attack have kept my e-bike running. I replaced, tires, chains, wheels, chain-ring, rear cassettes, brakes, lights. Everything that needed to be replaced was because of wear and tear. I now have more than 56000 miles on my second e-bike. Bike Attack is the only one I trust to keep me safe on the road.

Somewhat disappointed.. I ordered the Carbon 1 ST and they said they would honor the website offer…read morewhich included a free suspension seat, which they did not provide. They did provide the fenders though. Despite following his directions to email Bike Attack company regarding the suspension seat I've received no reply. I paid for the assembly, so today when I decide to take the bike out at night, I only had reflection light on the rear. Per specs on website and paper manual I should have had the Integrated StVZO light in the rear. I will be calling Bike Attack tomorrow to see if they can remedy. I will update. Update: I received an immediate response and were really helpful. My parts will be ordered from the manufacturer.

Fast, friendly, and affordable! Fernando the technician and Jim the owner help me out on my old…read morebike! Great local place

I had one of the worst experiences I've ever had at a bike shop…read more The owner (or at least the man who appeared to be running the place) was rude and condescending from the moment I walked in. Every time I asked a simple question, he looked at me like I was an idiot instead of helping me. What really bothered me was the billing. I was initially given one invoice, but then additional items kept being added, and by the end I was charged almost as much as I would expect to pay at a high-end professional bike shop--without receiving that level of service. To make matters worse, after all that, he was still rude at the end of the transaction. The final result was just as disappointing. After they installed the new brake rotors, they left my brakes rubbing against the pads. This issue wasn't there before the work was done, and they didn't resolve it before giving the bike back to me. Poor customer service, poor communication, questionable billing, and careless workmanship. I definitely won't be coming back, and I can't recommend this shop.

This place is a gem! Steve the owner is wonderful. He stayed open extra late on a Saturday to help…read moremy kids find the perfect bike and the perfect size for them. He is such a nice guy and truly cares about his clients. His prices are great! Very reasonable compared to other places. Look no further! Only buy your bikes here! Also! He took extra time to fit my kids helmets properly and made sure they are safe. And the cherry on top is he is delivering my kids bikes at no cost straight to our house!!

Yikes. The work is great but the manager or owner was constantly picking apart his staff. I felt…read morereally bad for them. The first time we came in he was screaming at one staff member in front of me and then when we came back he was blaming another for his own mistake. Overall the work was good but it pains me to see staff treated so poorly. The other thing that was a disappointment was I was told my bike would be ready on a specific day. When I arrived one day later to get it the owner had zero memory of me and, of course, had not even touched the bike. I got the sense that this is incredibly common at this shop as the staff privately asked me who told me it would be ready and then rolled their eyes when I said who as if this is so common. Lucky I took a photo of the receipt (only once I could produce it did my bike appear).

I visited West LA Bikes about three months ago after getting a flat front tire on my road bike. I…read moreusually ride from SoFi Stadium to Venice Beach for cardio, and unfortunately, I got a flat near Washington Blvd. and Via Dolce. The tire was beyond repair, so I searched Google for a nearby bike shop and found West LA Bikes. I walked my bike to the shop, where I was greeted by the owner. He first tried to repair the tire, but after determining it couldn't be fixed, he recommended replacing it. I was pleasantly surprised that he had the exact tire I needed in stock. My bike uses tubeless tires that require sealant, and he had both the tire and sealant readily available. He sold me a new tire at a very reasonable price and had me back on the road in no time. The owner was friendly, knowledgeable, professional, and genuinely helpful throughout the entire process. I really appreciated the excellent customer service, fair pricing, and quick turnaround. In fact, I was so impressed that I'm returning today to have him replace my rear tire. I'm confident I'll receive the same outstanding service I experienced during my first visit. I highly recommend West LA Bikes to anyone looking for honest, reliable, and professional bicycle service.

These guys are legit!!! Our electric bike was wrecked and we tried to fix it ourselves and just…read moremade it worse. We drove it to this place and they had it fixed in 2 hours. Will always come here going forward. Thank you!!!!!