I live right across the street from this pharmacy in Waimea, so at this point they've basically…read morebecome part of my extended healthcare ohana. The ExtraCare system kept booting me out like I was trying to hack the Pentagon, but the staff never acted annoyed. They were patient, kind, and just as frustrated as I was. Today, one of the managers actually took the time to go full FBI forensic analyst on my account and finally fixed it. Honestly, I could go to KTA or Foodland, but I keep coming back because this place still has that small-town village vibe where people know you and genuinely care. The pharmacists have personally called me about medication interactions, helped with refill issues, and even contacted my provider for me when prescriptions got stuck in bureaucratic limbo. The cashiers have also saved me money by pointing out better deals before I checked out, which in this economy deserves a Nobel Peace Prize. Corporate really should invest more into this location because the staff is fantastic. Maybe start with better coolers before the beer reaches "lightly simmered" status. Good people. Professional, down to earth, and genuinely caring.

Picked up a few things from the pharmacy, if you're a tourist this is a great place for you to pick…read moreup some souvenirs. Souvenirs here are a little less pricey than other places.

Fun store. It's THE grocery store on the Big Island. variety of items. It's fun to just roam the…read moreaisles. Got some watermelon since it's summer!

Stopped by after dinner to get something sweet after dinner since there were no dessert spots open…read moreat 6 pm :( A local supermarket that carried a lot of local and mainland things. The staff were very friendly to locals and less friendly to tourists. I got some li hing mango gummies and KTA butter mochi. The butter mochi was very soft and chewy but lacked flavor.

These folks are on it ! The Pharmacist is slammed busy -…read morethere is a consistent string of customers filling their orders here. Their pharmacy is very tight quarters but they seem to work well as a team. Amazing the quantity they handle .... though some drugs are too 'exotic' for such a small location. In addition to the resident populace of Waikoloa (well over 3500), many of which are retired and need a variety of medications, there are a large amount of vacation travelers who also have odd needs. KTA is a small outfit and cannot meet the needs of many , but they do handle substantial. Longs or Foodland in Waimea has what this little pharmacy doesn't though , and they're only 20 minutes away.

Sanitize? gosh no! Back during the serious COVID stuff I noticed that the pharmacy simply did not…read moresanitize. I had my shot there and i had to sit in a grocery aisle with people walking within a foot of me. I noticed no masks or gloves on cashiers and a big advertising policy that said the opposite. ..be safe etc. Now recently i noticed again that the pharmacy has really bad sanitation procedures. For example, they don't clean the key pad or the pen used for most transactions. The associates dont wear masks and are in close proximity with each other, and with a hundred potentially very ill people daily. I commented and the reply was 'we dont have to'. Associates hand product to a customer, customers maybe hand it back with germy hands. i watched as someone wiped their nose then handed money over. So..I called the company and they had someone call me back. Reply? 'well if you dont like it take your business elsewhere.' no kidding. So..be very afraid. Not sanitizing is a company policy they defend. and besides is it a great idea to shop at a grocery store that has sick people walking through where kids and old folks might have risk from their big sneeze?

Last month we needed to rent a scooter for my uncle at the last minute. They were flying in from…read moreOahu and scrambling to find something for him. The person who I spoke with was extremely helpful and helped me get the situation figured out so quickly, that my family picked up the scooter within the next hour. The scooter worked great and there were no problems with it. My uncle also said it ran well and it was easy to use. The price was also extremely reasonable for renting. I'm glad we know this place exists so we can use them in the future.

I would give 5 stars gladly.Unfortunately they are Only open 10am till 1pm. Understandable with…read moreCovid yet it would be times like these that I would gratefully welcome more hours of operation. Staff is Excellent and Billing is on point! Hopefully the near future would have more hours open, and on weekends.

They discriminate against handicap shoppers at this location. Wheelchair bound are stuck in their…read morevehicles. They no longer allow the motorized arts out into handicap parking. For those suggesting I call, I did. Acting store manager refused to allow my Keiki and even my wife from bringing one out to me. I lived w shopping here before now no longer. Walmart in Hilo did the same. They're owned by FEMA (Hilo Walmart) so apparently FEMA & whoever owns Target don't care a lot for their disabled customers. Long time customer lost out of discrimination against ADA.

This Target is so terrible I feel I must wait. Firstly, my Donor's Choose TV... I had to buy a TV…read morethrough Target because no one would ship a 75" TV to my classroom. It was a donation from the Benioff's to DOE and it takes a ton of work to do the requests. No one would ever, ever, ever, ever, ever, ever, ever, ever, ever,e ver, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever answer the phone to check stock. I tried to pick it up at the store. I live an hour and 10 minutes away. Order cancelled because, although the website said it was there, it wasn't, so the system cancels but did not notify anyone at Donor's Choose or me. THIS HAPPENED FOUR TIMES, FOUR DRIVES TO KONA AT $40 A POP. I spoke with two floor and one customer service manager and those ding dongs absolutely would not hold the PAID FOR TV until I came to get it because I had already spent $160 of my money, not my school's to pick it up. They just could not figure it out, It took me over an hour to get a store manager to agree to keep his eye out and then put it in his office so it wouldn't get sold. That never happened. It was in the back with all of the other stuff in the back. Luckily, I came back the next day, so $200 in gas. Such a ghetto organization. Shameful how poor the customer service is. It is so embarrasing because people from other places that understand how customer service works come to Kona and get to experience how stupid people are..... And another thing- I never buy food at Target because it is always expired. I happened to pick up a bag of popcorn on sale because I was hungry- Expired again and I didn't notice until half the bag was gone. Target, you should replace your managers and service people. They have failed miserably. No one should have to endure such stupidity. I already cancelled my card and I am boycotting due to your cancellation of Diversity and Equality, but people still gotta know that you are feeding them old, expired food.

Their phone system makes it impossible to get anything done or get to a human. The phone system…read moreonly lets you use one phone number and ties it to only your Rx. It won't let you fill for any other members of your household. No way to just enter Rx number to fill, have to go thru long automated "authentication"

In the last 4 days I have been on hold trying to resolve a prescription problem for over 2 hours…read moreeach call and there have been several!! Now we need to drive an hour ( in both directions )to stand at the counter to see if they have the medication.... I know they are short staffed. Longs you need to pay people more, create incentives, DO SOMETHING or close your doors.

Friendly service through the busy season. Pharmacy with cool deco lights in med containers. In the…read morefront Grinch is an official Longs employee Busy location. Shelves are stocked.

Longs is now CVS. Imagine this is new as the signs all says Longs but the checkout and receipt say…read moreCVS. We stopped in after visiting BikeWorks nearby. Some areas were well stocked and some less so, but we found what we needed: mouthwash, vitamins, and a few snacks. Self check was the only option and the line was long, but it moved. It's conveniently located on Palani, near downtown Kona.

Great place to shop when you need some groceries on vacation. Very large store with great…read moresouvenirs and items. I found some whole coffee beans for $11. Lots of parking and there was even a lady singing cover songs.

Today I stopped in to pick up a handful of items. I will usually check the app to make sure the…read moreitem is in stock before going and today was no different (~ 3:30 p.m. on a Wednesday). According to the app, the items I wanted were in stock but in fact, they did not have the items in stock. In fact, one of the items, men's body wash was almost completely barren. The shelves looked empty as if they were moving the products to another area. This is not only frustrating but also a big waste of my time. In the past, I've had employees tell me that the app doesn't reflect their stock. Perhaps this is just a drawback of the app but perhaps they should indicate with a note stating the store may not have the item in question.

Very unprofessional give you the runaround when you wanna fill and prescriptions they're assholesread more

The LITERAL worst company I have ever encountered!!! I have tried for 5 days now to fill a…read moreprescription, they keep saying I need the medicine name (it is a new medicine because we are sick). Literally any other pharmacy just calls the current one it is at to get the name of the prescription. So I found the name, and the lady put me on hold. The pharmacist came on the phone and then said that he is too busy, he needs me to call Longs (when Longs asked for them to do it), and then hung up on me. Great customer service for when people are sick.