Great service and solid advice. Replaced my Jeeps engine when it needed it. Highly recommended.read more

Rob swore I had 3 leaks in my catalytic converter. I said it was fixed 3 years ago. He says well…read morethere's 3 puncture holes. Sure. $1500. Quote. For pipes n exhaust n converter. Converters last longer than 3 years. Fishy right? Well. Brought to another garage that lets you see what's up n under the vehicle. Funny how some places think you don't know anything about vehicles. I used to help work on them years ago. He thought stupid female right. Well. $350 later it's fixed by another place. Exhaust only. N lie about miscommunication. It was said repeatedly holes in catalytic converter 3 punctures what a joke. Can't lie around that one. N witness sitting right there. Wondering if you lied about her vehicle issues too. Probably

I've been visiting this shop for my auto care needs since the 1970s. I can easily say without…read moreduress that I trust the best judgement of this auto care center to maintain my vehicle without the thought of "being taken to the cleaners." I plan to continue to patronize this business for my future auto care needs. My vehicle is 15+ years old, and it is to be expected that things are going to start breaking down.

Everything went well actually I had three or four relatives go in there and they had their car…read morefixed at a moment notice I mean they're just amazing. I had a muffler issue and it was so funny because my Muffler pipe fell off and then so I get home and my wife's fell off. It was just amazing how they helped me. They had other cars that were there and they took mine first I guess I'm special thank you.

We've brought 3 cars to JD's, all repaired without any complaints. I recently called and he got me…read morein that day. Truly Quality work, honest prices and dependable. Zero complaints

Would give a negative 100 if I could. The owner / workers are very very unhelpful and rude. I am a…read more27 year old single mother I stopped in with my kids in the car (4&5) , my car had something dragging a plastic piece in the front I am not strong enough to rip off myself. He told me "I would never get on the ground and do that for you" this was the old heavier set guy with white hair. I said well that was rude and he said "yeah well I don't care". Not to mention it's located in a gas station with no running gasoline and every time I pass it there's police cars getting worked on from Granville ???? Strange ! I'm sure they have an auto shop in Granville .... I don't recommend this place at all if you have any type of respect for yourself or people because they sure do not !! The only reason they have good reviews is because no one reviews them !

Mad Hatter is under new ownership, and it's even better than the great place it was before…read more It's obvious that new owner, Brandon Leblanc cares about his business: he's close by at the front desk to hear what his customers are saying; he personally responds; and he couldn't be more attentive and responsive to a need. I had a problem with my Volvo hatchback. It wouldn't close. That also means it wouldn't lock. With all of the car theft in our area, I felt vulnerable. The parking lot was full. The place was obviously busy. But, Brandon immediately walked me out to the parking space where my Volvo sat, examined the problem, popped the hinge thingy back in place, closed my hatch, and smiled like I had done him the favor. Well, Brandon, here is my repayment for your immediate and amazing help. THANK YOU VERY MUCH. We will continue to patronize your awesome auto repair shop and emissions certificate center. You rock! Blessings for your success. I have no doubt you will it.

Do not take your car here. While they were working on my car, Bobby was vaping in the car. This…read moreupsets me as I have asthma and don't allow smoking in my car. On top of this, when I asked him why he was vaping he to my face lied and said he wasn't. Totally dishonesty here. They also kept pushing back when it would be ready, and pushed it back 5 times. I don't mind allowing a mechanic to take days to fix an issue but be honest that it will take days and not giving multiple promises. The mechanics were so nice, it seems like Bobby is the root cause of the issues we experienced.

Excellent people I recommend them to anybody in this western Mass area excellent service skills the…read morepeople are friendly they listen to you. I didn't you. I did not use the service however just by what I saw and how I spoke to the people they're excellent.

Got my 1997 Mercedes-Benz resurrected at this place! Long story short, I got the car stuck in…read morelimp-mode. I'm normally a DIY type of guy but do not have the appropriate dealer-level equipment, and actually, not many other shops around have it either, but these guys did! I mostly just needed a TCM system reset, but Bruno went above and beyond, helping me diagnose some other minor issues I had with the car. Limped my way over there in 2nd gear, and less than an hour later, I was able to drive out with a big smile on my face, car shifting through all the gears, better than ever.

These guys are awsome had them dona complete stainless exhaust headers back with tailpipes on my…read more1969 z/28 perfect..Now I had my 56 Chevy 3100 street rod pick up done headers back . Both jobs were correctly and in a couple hours . There shop is spotless !!! There techs are great and there pricing is fair ! Highly recommend!!!

Have been going for years now never had any issues , first went for muffler work now go there for…read moreeverything. Great business with GREAT PRICES

We've had several jobs done on 2 aging vehicles. The services are reliable, with good quality and…read moreaffordable prices. The staff is knowledgeable and we've been pleased with their customer care.

Requested a sticker inspection on 2/17/26 and got in and out within half an hour. Very professionalread more

Always honest and always fair. They will never try and upsell you on things you don't need. Quality…read moreof work is superior and they know most all car brands including older and newer models.

Steve and the Spring Street team are INCREDIBLE! I was visiting the area for the day when I noticed…read morethere was something off with the car. I ended up coming across Sprint Street and taking my car there, not sure what to expect. I was in an unfortunate situation because I had a small window before I had to start making the drive back home (which took a few hours) and I talked to Steve about my predicament. He was incredible helpful, despite being very busy, and was able to squeeze in a check-up and service. I was able to get the car temporarily fixed up, which was perfect and exactly what I needed in a pinch in order to be able to drive back home safely. He was extremely understanding, patient, and gave me a reasonable price. To Steve & the Spring Street team, thank you so much! I'm excited to continue to vouch for this business. :)