Always honest and always fair. They will never try and upsell you on things you don't need. Quality…read moreof work is superior and they know most all car brands including older and newer models.

Steve and the Spring Street team are INCREDIBLE! I was visiting the area for the day when I noticed…read morethere was something off with the car. I ended up coming across Sprint Street and taking my car there, not sure what to expect. I was in an unfortunate situation because I had a small window before I had to start making the drive back home (which took a few hours) and I talked to Steve about my predicament. He was incredible helpful, despite being very busy, and was able to squeeze in a check-up and service. I was able to get the car temporarily fixed up, which was perfect and exactly what I needed in a pinch in order to be able to drive back home safely. He was extremely understanding, patient, and gave me a reasonable price. To Steve & the Spring Street team, thank you so much! I'm excited to continue to vouch for this business. :)

We've brought 3 cars to JD's, all repaired without any complaints. I recently called and he got me…read morein that day. Truly Quality work, honest prices and dependable. Zero complaints

Would give a negative 100 if I could. The owner / workers are very very unhelpful and rude. I am a…read more27 year old single mother I stopped in with my kids in the car (4&5) , my car had something dragging a plastic piece in the front I am not strong enough to rip off myself. He told me "I would never get on the ground and do that for you" this was the old heavier set guy with white hair. I said well that was rude and he said "yeah well I don't care". Not to mention it's located in a gas station with no running gasoline and every time I pass it there's police cars getting worked on from Granville ???? Strange ! I'm sure they have an auto shop in Granville .... I don't recommend this place at all if you have any type of respect for yourself or people because they sure do not !! The only reason they have good reviews is because no one reviews them !

I am writing this on behalf of my father who just took his older model Jeep here. He made an…read moreappointment for 9 am and by the time I picked him up at 9:10 his vehicle had been pulled in and was being worked on. Let me tell you, I was seriously apprehensive.. we all know how some garages over price and rob you - especially on diagnostic fees. Well, by 10:30 the very personable receptionist was calling to let us know this was a simple fix, found quickly (though it was causing my father A LOT of grief) and he could come get the Jeep any time. My biggest surprise, the price. Hundreds less than I expected. And because he is recovering from multiple surgeries and being robbed by our lovely healthcare system with out of pocket expense, this was such a relief. I would definitely recommend this place and we will both use them in the future if/when needed. Thank you guys, truly.

just love Ray's garage , when ever I call they are very friendly and quick to schedule a…read moreappointment for you. I use them for all my car repairs, I highly recommended them for all your car needs for repairs, to emissions testing, I bought my jeep there as they also sell many different vehicles. highly recommend them to all my friends

Great service and solid advice. Replaced my Jeeps engine when it needed it. Highly recommended.read more

Rob swore I had 3 leaks in my catalytic converter. I said it was fixed 3 years ago. He says well…read morethere's 3 puncture holes. Sure. $1500. Quote. For pipes n exhaust n converter. Converters last longer than 3 years. Fishy right? Well. Brought to another garage that lets you see what's up n under the vehicle. Funny how some places think you don't know anything about vehicles. I used to help work on them years ago. He thought stupid female right. Well. $350 later it's fixed by another place. Exhaust only. N lie about miscommunication. It was said repeatedly holes in catalytic converter 3 punctures what a joke. Can't lie around that one. N witness sitting right there. Wondering if you lied about her vehicle issues too. Probably

They were absolutely incredible repairing all 4 brakes on my husband's 2016 Canyon! We will go…read moreback to them for everything, automotively... Patty is wonderful to deal with, too.

Brought my 2021 Sentra to dealer for recall items. They did full diagnostics on car and gave me a…read morelist of needed repairs (including brakes) that totaled $2,200. I brought the list to Patty at Frank's Auto. Complete list of repairs completed for under $1, 200. Great professional work and service and I SAVED ONE THOUSAND DOLLARS! Thanks Patty!!!

What a great experience I had this morning at Suburban Tire. Went in for a quick service and…read morereceived excellent customer service, great conversation and a positive result for my car. I really appreciated the efficiency in which my car was taken care of. I feel like I just made two new friends at the front counter. I will absolutely go back. LuAnn L

I called well ahead of time on a couple occasions to find out if they could mount tires on a new…read moreset of wheels I had purchased and swap the tire pressure monitors over from my current set. They assured me that they could and gave me a price quote. I went ahead and brought my car, the wheels, and the tires to the shop. After waiting for a while, the person at the counter took my info, went out to my car, looked at the wheels, jotted everything down, and we went back in. After waiting for another hour, I was then approached by the person at the counter who informed me, "the manager has decided to decline." Confused, I asked for further explanation. "He's decided to decline the job," I was told. "So you're telling me you won't be able to do the work I was assured could be done?" I asked. "That's correct," he replied. That was it. No apology, no sort of courteous or personable behavior, nothing. They couldn't even send the manager out to talk to me himself and explain what the issue was. Just a complete waste of my afternoon. Wound up taking my vehicle and new wheels and tires across the street to Sears a week later, and they were able to do the job without incident. I would suggest others do the same.

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

Choosing a new auto shop is a difficult task. I know very little about cars, and it seems like…read morealmost everything related to cars is very unfriendly to women, or maybe to people in general. So I looked on Yelp to find a place in the area that had good reviews. Pleasant Street Auto only had two reviews, but they also took the time to post their own description. And, I liked the range of photos (I'll admit that I was a bit charmed by the photo of someone spray-painting a dinosaur) and the notion that there would be a place to sit and do work, comfortably, not literally sitting outside on a curb as I've had to do on occasion in the past. I was not a great customer up front, I'll admit. I completely forgot our first appointment, and then I became lost on my way for the remedial appointment. Throughout, the staff was patient and professional with me. I can't say a word about the garage/work area because I never saw it, which felt a little odd, but I could certainly get used to it! I don't have the slightest idea what the machines and tools are for, anyway, and so I don't know that seeing and hearing mechanics work really enhances my experience. Instead, I left my car and keys and waited inside. The front desk manages repair work, body work, and also Hertz rentals. When I made my oil change appointment, I was a little worried that I might have a serious issue discovered, and I might therefore need to rent a car. If this had been necessary, I could have managed it all at one location. Convenient! The oil change didn't seem to take all that long. I should have timed it, but I didn't. I think the total wait - even though I was late for my appointment, was well under an hour. During that time, I tried to take advantage of the homey waiting area with a t.v. (though the cable was stutteringly-intermittent), WIFI that didn't seem to work at all, and computers with internet service that required someone to come in and fix it for it to work at all. The computers were kind of old, dodgy, and dirty, but I was able to do some work, which was great. For families, there are toys and books (for kids and adults) and an area for children to hang out and play. I can only imagine that, since the space is open and adjacent to the desk area, it's not much fun for staff when the space gets "active," but it's very nice an accommodating. Overall, this is a huge leap over sitting on a solitary chair in a drafty space next to a noisy garage, or as said, literally sitting on a curb because there's no indoor seating at all. The best bit was that Lee, I believe a member of the family who runs this business, came out to speak with me personally while they were finishing up with the car. He spoke with me in language that I could understand, but not with condescension. There were a number of potential issues with the car, and he prioritized them for me, but he didn't make me feel pressured in any way. I feel like Yelp helped me to find a great fit for a new auto shop, and it's a great relief. I'd highly recommend this establishment to anyone who wants to feel confident about a family-run business that is professional, caring, and extremely well-rounded in terms of services available at a single location. With comfort, too! Great, great experience overall.

Brought a car for oil change they left filter loose oil drained out motor blew and they took the…read morekeys to fix it to then tell me they was not going take the car to fix it they hire just drug addicts under the table best bet find a better service then this place the owner already old avoid the headache go somewhere else

If you are looking for a new place to service your vehicle this is the right spot. What a Gem and…read morethe guys in there where all Outstanding, from the moment i talk to the manager his name is Mony he was very knowledgeable he told me right away what was the problem. Went back the next day and Carlos was the person assign to work on my car. From the beginning to end he was straight forward with me and answer all my questions. He was polite,honest and very efficient had my car done in no time,the problem was fixed,i have an older model vehicle so while the vehicle was up in the lift he was kind enough to point out some issues that might occur down the road for me to keep in mind, the manager Mony came over and looked at it and told me that it might last me another year or so the way it is now. Carlos lowered my car so i decided since i was there to get an alignment. Jose aka Flaco was in charge of that process. While doing the alignment he notice that both of my Tie Rods ends were bad he called me over and showed me. So i wasn't able to do the alignment like i wanted, but i will go back and get that fix. With what they charge me for my visit i could easily have done the tie rods today also but they didn't have them in stock and i had an appointment in the afternoon i was running out of time. Thank you Mony, Carlos and Jose aka Flaco you guys are all-stars i would recommend this place and these guys any time. And to me it was very affordable! You have gain a new costumer thank you for your honesty, i have never left a mechanic shop feeling good knowing that my car is fixed right and on my pocket wasn't hurting. Ask for MONY,CARLOS & JOSE you wont regret it!