We have been going here for five years. Missed one year due to Covid. The office staff are always…read morefriendly and very helpful. Billing has never been a problem. They are on it! As for care, we have always seen Nathan, PA. He takes his time and does a whole body check each visit. He explains everything and is very thorough. We always leave happy! At today's visit he froze about 12 pre-cancerous patches. Every year the same thing. I guess I should listen and use sun screen. We won't go anywhere else.

Got to my appointment early. 40 minutes later everyone who checked in after me had been seen. Some…read morewith later appointments. I know because I checked the sign in. Girls working up front didn't seem to care much . I'd like the money back that I had to pay a babysitter for nothing. Just sat there chatting and yawning. Won't be coming back.

I love Claudia. She is Most's main laser technician. She has the experience, technique and skill…read more She is fast and amazingly thorough. I have never experienced 1 bad result from her laser. I won't go anywhere else on the Central Coast for IPL laser treatments. The office is always on time, professional, runs well, and is super clean--just the way you would expect. Moat's often runs a monthly special which is fun.

Kathy is amazing, the only thing I find a bit odd is that the receptionist is a tiny bit rude, my…read morefamily and I have been a customers for years. When I call, receptionist is always in a rush, no answers or vague answers, not much help there. My husband went in to buy gift cards and he found rude treatment at reception. I think the welcoming service, phone and in person has room for improvement. But overall is very good.

I had Dr. Laleh Shaban remove (inject) some forehead lines. O my goodness! Her technique is quick…read moreand painless. Plus, for 9 months my forehead looks like I'm 20. And is absolutely natural. WoW. Very impressed. Will definitely return.

There was a dysport special on instagram, so I tried it out…read more Everyone was friendly and place was clean. The dr. went over everything with me and the injections were painless and I'll be back!

Front staff is very dismissive unless you are a plastic surgery patient. I have an ENT referral…read morefrom my primary doctor and the person on the phone said "we don't do that here, Dr. Llaurado only does surgery" in a very valley girl tone. So, ok, they don't evaluate people for illness/cancer? Just wow. I pushed and said that he was the doctor I was referred so could she check and she said the doctor was booked out through September so... It was very obvious that they don't want to take regular ENT patients. If I wanted Botox or something cosmetic I'm sure the call would have gone differently! SMH

In December of 2018 I required surgery to remove a mass from my salivary gland. I had just…read moredelivered my second child and had concerns about going in for surgery soon after delivering. Dr. Llaurado not only answered all my questions but also provided much needed guidance throughout the process. He prioritized my concerns and was transparent from start to finish. He and his staff turned a stressful situation into a routine operation. My Husband and I are incredibly grateful and highly recommend his services.

I have been coming to dermatology spa for many years with no problem. I had some acne that needed…read moreto be removed that I paid for myself. It needed some extra work so I was told to come back without charge. I did come back, and was told I would need to pay the same amount as last time. I didn't end up needed to pay, but it was very embarrassing for me when a new doctor had to go ask about it. Then the PA comes out and tells me any further removal will cost. I knew that. It was humiliating.

I am surprised to see negative reviews for Dr. Labreque. I was suffering from a severe infection of…read moremy right lower leg with terrible pain. I left Arroyo Grande Community Hospital because I had no improvement. I called Dr. Labreques's office on a Thursday and he saw me the next day in Pismo Beach. My leg looked like a piece of hamburger by then. He prescribed several medications with a detailed description of exactly how to use them. It is now two weeks later and the infection is gone and my leg is almost back to normal. I am grateful to him for the excellent treatment.

I've been going to Denise for around 10 years. Her services then were awesome, and have expanded,…read moreincluding her own line of products developed with a chemist. Which means the products only have the necessary, and purest ingredients to be effective. Several years ago I had a procedure at a plastic surgeon's office and went for a follow up visit one day. That afternoon I went to Denise for a facial and returned to my doctor's office the next day. One of the nurses kept staring at me and she finally asked me if I had something done since the previous day. I told her that I did have a facial and she was so impressed with the difference that just one treatment had made. Denise is so kind, and genuinely cares about her clients. During the Covid shut down she offered home kits for her clients, for peels. Denise is extremely knowledgeable about skincare, she's a truly caring person, and her calm nature is part of what makes the experience something to look forward to.

Denise Ivers owns and operates Face It Beautiful! Skin Care…read moreTori has been a client of hers for the past year. COVID and the mask mandate really made a mess of Tori's beautiful skin. She regularly had breakouts boils acne and acne scars. Since meeting with Denise and going thru a regimen of her awesome products and facials and learning about over the counter products and make-up and now following up with a maintenance program has been worth all the effort and money. Toris face just glows with happiness of being taken care of. I also use her products and periodically get facials it's a wonderful treat and my skin looks just as healthy and youthful. Thank you Denise for your wonderful products and Thank you Tori for sticking to the plan and daily routine of caring for your face. Tori is on her website with before and after pics. I highly recommend Denise it's such a treat to get yourself pampered by a professional who knows her business.

Great service, I felt heard and cared for. I highly recommend them. The only downside is the…read morelimited hours this location is open.

Been with DermaSpa for about 15 years and the last couple of years have been horrible. When Dr…read moreLebreque sold his practice, (a couple of years ago when this mess started) the new firm dropped my insurance BCBS and the new firm didn't inform me until after a scheduled outpatient surgery and was charged for the entire surgery. Elizabeth, the office manager (who is either overworked or just a terrible office manager) and their billing department (who are no help), after a year of constantly working this issue (by me, the patient), I ended up paying half of my surgery which I was told was supposed to be my co-pay. When I inquired with my insurance, I should have paid about half of what I ended up paying. Elizabeth assured me that going forward, that I would only be charged my insurance co-pay even through they had yet to re-establish this insurance. My next appointment , I paid my co-pay and made my next appointment for today (the second appointment). I was asked if I wanted to pay for my outstanding balance (4x my Co-pay) for my prior appointment. Long story short, I paid my outstanding balance and walked out of the office. Office staff are unable to help you and billing department are obviously contractors that treat you like a number. I think 1 star is too much.

Devyn was very nice and I had a good experience. Schedule was on time. Got my questions answered…read moreand didn't feel rushed

My husband has been coming here to address his skin cancer. They have been so thorough. He was…read morediagnosed with his Cancer after the first visit. The Doctor laid out all of his options for treatment in a manner that was easily understandable to us. I feel very confident in this practice.