Bob and his technicians / mechanics are great at what they do!…read moreCourteous, Prompt, Expert Service and Repair. No B.S., No run-around, you get your vehicle serviced the right way the First time. You will be treated honestly with care!

I have been coming here for 15+ years. I do not go anywhere else, ever. Rob the owner always takes…read morecare of me with quick and efficient service. Just yesterday I called with an issue. Dropped my car off after they closed and picked it up this morning. You cannot ask for more than that!

I cannot say enough good things about Walt's Auto Repair & Towing in Sandusky. From the moment I…read morecontacted them, I was treated with honesty, professionalism, and genuine kindness. It's becoming increasingly rare to find a repair shop that takes the time to listen, explain things clearly, and truly put the customer first. Walt and his team are knowledgeable, responsive, and clearly take pride in their work. What impressed me most was their integrity and willingness to help rather than simply sell services. They made what could have been a stressful situation incredibly easy and straightforward. Definitely less expensive than I thought it would be. If you're looking for a trustworthy local repair shop that values its customers and stands behind its work, I highly recommend Walt's Auto Repair & Towing. Sandusky is fortunate to have a business like this in the community. Thank you, Walt and team, for the outstanding service!

Full disclosure - I think the problem started when he confused me with my sister-in-law, who's name…read moreis also Tiffany LaCourse. She's had some issues with him recently and I don't think he realizes we are two different people. That having been said - my son was in an accident last month (June 7th 2025) and Walt's Towing ended up towing his car. When I picked my son up from the scene, they weren't sure what tow company would take the car, so the sheriff gave me his card with the report number on it and said the tow company would get in touch with me. No one ever called me, and I was completely slammed between work, my boys' baseball schedules, my mom's doctors appointments, and everything else going on. I talked to my insurance company (State Farm) immediately after the accident, filed a claim, and they said they would make sure the car was at a facility that didn't charge storage and if it wasn't - they'd have it moved somewhere that wouldn't charge for storage. I assumed since I never heard anything more from my insurance or the towing company - that there was nothing to worry about. Weeks after the accident - on Friday, June 21 2025 - Walt and his girlfriend showed up at my house at close to 8pm when my husband and I were in Ashland at a baseball tournament and he scared my elderly mom and my 9 year old son. He gave my mom a copy of the police report with a POST IT NOTE attached with a price of $1,398.13 handwritten on it (see attached photo) and said he needs to be paid ASAP and I need to get my car. That is NOT an invoice - let alone itemized. I still to this day have not received an invoice. I called the police on him that night and made a report. I've tried to reach him and so has my cousin Richard (who tows vehicles) numerous times to get the car - so the storage fees would stop - and he hasn't answered or reached back out to either of us. Now this weekend - July 19 2025 - I got served with small claims court papers. He's taking me to court for almost $2400! And he still has my son's car and has still has never returned any calls to this day! I fully intend to file with the BBB, Ohio Secretary of State, ODOT, and any other authority I can to have this remedied.

Charged 100 dollars for a quote, was never told about a charge for this before I dropped it off…read more Ladies in the office were extremely rude when I told them I was never told about a charge for a quote. I was told, " time is money"! Terrible place!!!!!

I am from out of town and my starter went out and was stuck without a vehicle. I called Bear's…read moreAutomotive and spoke with Jesse and asked if they could fit me in that day. She informed that they were swamped and booking for the following week but told me to wait a few minutes and she would see what she could do. Long story short, she got me in despite a few hiccups with getting the truck there due to where it was, and my truck was done by the end of the day. They could have said they were to busy, which they were and told me to try elsewhere, but she did everything she could and made it happen. So big shout out to Jesse and Bear's automotive for hooking me up! You have my business as long as I'm in town! Thanks again!

I can't thank Bob enough for his service today. I was in desperate need of some machining help…read moreafter a bonehead mistake on my part with a cylinder head. Bob took excellent care of me, worked fast, and got my car back on the road. Incredible treatment from a fellow veteran. This is how things should always be, I wish there were more people like Bob in the world. Thank you Maag's

DO NOT TAKE YOUR CAR OR BOAT TRAILER HERE!!!!!!! If I could…read moregive it no Stars, I would. My boat trailer boat down last Memorial Day weekend. A friend recommended I have the boat towed here for repair. Maag's did the repair and WAY overcharged me for parts by about at least $400. I had my trailer serviced this spring on the eastside of Cleveland, they did a great job cleaning the spindels and repacking the bearings so there should have been no issue for the entire season. After trailer the boat 7 times this year (approx 900 miles) this season, both sets of bearings (inner and outer) failed on the driver side this week and I was broke down, JUST LIKE WHAT I WAS TRYING TO PREVENT. I have never seen inner bearing fail on a trailer before. I got the trailer fixed and while driving it home from the parking lot I repaired it at, I realized the passenger bearings were also bad. Cheap parts, over-priced service. The friend who recommended Maag's to me will no longer be using this service. When I called today to complain about this. The owner hung up the phone on me. Great customer service. I think that says it all.......

DO NOT TAKE YOUR CAR HERE! WORST SERVICE EVER!…read more I brought my car in for new brakes, and they told me I also needed a new belt. After getting it back, my car started making a horrible squeaking noise. I kept bringing it back to get it fixed and now it's 4 months later and it's still it fixed. Clearly, the mechanics have no clue what they're doing. I had to take my car to a different shop to get everything fixed properly. Save yourself the trouble and avoid this place at all costs!

Do not recommend! My daughter took her car there. Battery…read moreturned out to be bad Charged her 31.85 for a jump then charged 47.87 to check charging system then wanted over 400 for a new battery and to check for codes Would stay away

Earlier this month, my car broke down on the turnpike while I was driving home to Illinois from New…read moreYork, leaving my daughter and I completely stranded, since I know nothing about cars. The AAA tow truck driver took the car to Super Muffler while my daughter and I holed up in an overpriced hotel. I was so worried that we'd be stuck there for days, but Super Muffler had my car diagnosed and repaired and we were back on the road by 10 am the next morning. They we professional, reasonably priced, and honest. They knew they had us backed into a corner, but they never tried to take advantage. It turned out to be a slipped belt, and was considerably less money for the car repair than for the hotel stay. Super Muffler made what could have been a nightmarish situation into a minor inconvenience. If you want honest, quick, dependable auto repair, I highly recommend Super Muffler.

I am following up on a previous review. We needed to go back into the dealership for additional…read morehelp after purchasing our car. Once again we were amazed with the customer service. Francis and Reese went way beyond!

Great atmosphere! Friendly staff! Prompt service! Highly…read morerecommend for your next vehicle or service!

I was in a pinch, 400 miles from home, and desperate for a quick repair to get me back on the road…read more- called a bunch of shops around Bowling Green but no one could get me in the same day. I finally just dropped in on BG. They were busy, but squeezed me in to get me back on the road. It was a lifesaver, and at a fair price. Thanks BG!!

Very professional and reasonable with prices. Tow truck driver was impressive with his ability to…read moreget my car out of a tight parking lot!