Xavier is a nice guy. Was able to get in and out immediately without having to wait. They surprise came when told the amount of the oil change. Wow. read more

TLDR - BEWARE and AVOID. - This shop changed ownership in summer 2024 and isn't the same trustworthy and competent shop they used to be. I used this shop for everything for 5 vehicles since 2007 or so up until about a year ago. This shop was sold in July 2024. Since then, most of the staff has turned over and the excellent master mechanic left last year. The facility has been remodeled recently and has been cleaned up really nice. They also performed the oil change quickly. Unfortunately, I was told a lot of things on my vehicle (in for a oil change) were dangerous had to be repaired asap. I knew these things were fine (brakes, battery, etc) and was disappointed that they lied and tried to pressure me to have them perform repairs that I know I don't need. They also made a mess under the hood and failed to check other fluids or do the courtesy cleanings they used to do on the windows and front carpet. read more

Nick (owner) and his staff are pros, friendly, care, & know their stuff! I would highly recommend them for your auto needs. All the standard maintenance things on your vehicle, inspections, auto repair. Clean waiting room w TV & coffee. read more

Great customer service came for an oil change did not have a long wait was in and out

STAY AWAY FROM THIS PLACE ! They are rip off artists . They kept my truck for 2 MONTHS ! That's right 2 Months ! Charged me $7000.00 for repairs my truck did not need. Returned it to me in worse shape than when I brought it to them . AC doesn't work , exhaust is leaking , head light is out , truck won't go over 60mph. On top of that all of the contents in my glove box were removed and left scattered all over the floor of the truck . They won't return my calls or messages . THE OWNER HAS REFUSED TO SPEAK WITH ME THE ENTIRE TIME . I met with my artorne today and am planning on taking legal action against them to get the money they skrewed me out of refunded along with what it's going to cost me to get it repaired . Was also informed by a customer there that the staff thought the situation with my truck was "funny " and were making jokes about it . STAY CLEAR OF THIS KWIK KAR ! read more

I will never come here again I Use to come here for 3 years straight They changed the rules because of new management They're not quick anymore And they had another complaint while I was there. I gave them grace until they told me no over something that they had always always allowed me to do traveled to Colleyville just for this There's too many kwik cars out there to make up rules Adios! read more

Today I had my son take my car in and get it serviced. As I always have we received great service and great customer service! Thanks Jim Cotten read more

DO NOT visit this location. My girlfriend took her vehicle in for a battery replacement. Due to the type of vehicle (Range Rover) a question about pricing was asked. The employee then replied "If you can't afford it go ahead and go to Firestone or Jiffy Lube". That same employee also made sure to talk about how he did not "feel like doing this sh**" due to the complexity, all while she could hear everything. I have called up to the store to get some information and was hung up on twice and then put on hold for 30 mins to keep the line busy. Completely unprofessional! I would not recommend this place to anybody. read more

new management and they are over pricing for their services. i came to get a simple oil change which is shown on the receipt should have been $64.95 these crooks charged me an additional $32.00 for a "oil change service" never heard of that! i highly do not recommend this place to no one , as the new manager stated they are privately owned im assuming they are charging folks wtf they want to charge them with poor communication skills . dont come here !!! read more

Paid 2k to get something fixed and they messed up something else. Told them about it and they still didn't fix it. Had to take it to Lexus and spend even more money. read more

I am amazed at how the men and women here make sure my car is running at its peak performance. I had a leak and they found it and took care of it to ease my worries as a woman. It's Valentine's Day and they showed me so much love read more

0 STARS ** DO NOT GO HERE ! Got a quote for service $250 , went back the next day to get it fixed talk to MITCHELL who quoted me $450 after I told him I just got a quote the previous day. He then dropped the price to $350. I agreed and they "fixed" it. Went to pick my car up and whoever parked it , parked it too far on the curb. So when I backed out the whole bumper came off. When I asked who parked my car , everybody standing around looking dumb like they don't know who did it. They put the bumper back on but the clips were broken. Manager Nick very rude and unapologetic acted like he didn't care, said I would get a discount on my next service . Next service ? I'm never coming here again. stated this is not an auto body shop but if you buy the clips we will put them on for free. Mitchell said it is what it is. They do not care. Fast forward to a week later I pop the hood and the leak is still there. Called the shop let them know what was going on .. again manager very rude , talking over me , talking fast and very unprofessional. So I bring a mechanic and show up 10 minutes later, change of tone of voice and attitude . Asked them to show proof they fixed it . Stated the receipt is "proof" Blamed it on a faulty part and offered to fix it but at this point yall are not to be trusted . 3 different quotes , tore my bumper off acting like they don't know who did it , and claim they put a faulty part on it. Decided not to let them back under my hood. So in total out of $700 when I was quoted $250. If you are a woman and don't have knowledge about cars DO NOT GO HERE! Definitely some shady mechanics and the manager don't care very rude and unprofessional. I will be taking legal action and soon. I don't care if it was $50 yall need to stop playing with people money, cars , and time. read more

Good management. Honest, professional, know what they are talking about. They don't overcharge either. They are usually pretty busy so get there when they open or the wait is awhile. read more

Jacob and Manny were extremely helpful after my ignition cylinders and spark plugs became faulty and caused us stop in Arlington in the middle of our roadtrip. Fantastic customer service and extremely helpful people! Thank you so much again. read more

While the repair itself was good, the workers were very curt, nobody asked what level of oil I needed and charged me the highest price they could and when I asked for a manager to ask why nobody asked what kind of oil I wanted I was essentially told no. Will not be back read more

There was a shimmy on the front end of my car and after paying Ford to fix the, or, a problem- wheel bearing assembly on BOTH sides ($1300), no alignment was offered. Had to go out of town so I got an alignment in Houston at Brake '0. Bad review for that work there. Was aligned for 2 wheel drive not 4. I was told by the manager 'it was sufficient.' Hmmm. Nope it's not. After receiving great service here at KwikKarBrown for a previous alignment I brought it back for their mechanic to look at and align. Was just told that the F Control Arm and Bushings should have been noticed and should be replaced. I'm very disappointed with the Ford dealership for the oversight and especially with Brake'O Katy. If you care about maintaining your car I'd encourage you to check out this business. read more

Kwik Kar Auto Service & Repair - These guys are honest and get the job done. Period. - Auto Repair Near Me - Arlington, Texas

So I came here for an oil change and the people were very friendly. The oil change however was pricy. 68 dollars for an oil change? Seems like a lot to me. I only drive a Kia, not a fancy sports car lol. The good thing is that they were super fast, it was right near my house and they didn't try to sell me on any crazy extra stuff. Also the chairs in their lobby are very plush which I enjoyed. read more

Mike and his employees are always friendly and informative. Service is professional, quick and the coffee is good too. read more

Helped us out with an emergency repair very quickly. Without his help my daughter would have not been able to get to work

Asked them to run a scan on my wife's car for a check engine light. They charged 150 for the "hour of labor" which included running the scan and looking up the code.(also took them 3 1/2 hours to get to it.This is one of the worst places I have been and I will not go back if you value the money you make. DO NOT TAKE YOUR CAR HERE! read more

Went to Kwik Car after a referral by my mother after going to a dealership and finding that my repairs were going to be uber expensive. I called them and told them what repairs that I needed and they quoted me half the price of the dealership. They told me I could come right over and they would fix my car. They checked out my AC and found that I just needed some free-on and that is why it was running so hot. I really thought that I would need to get an entirely new air conditioning, but they reassured me that me it was just the free-on. They fixed my ac and my ac is running much cooler now and it feels much more comfortable in my car. I told them that I received a list of items that needs to be looked at from my dealership and they told me to bring this in the next time I come. I plan to return in a couple of weeks to get my brake fluid changed as the customer service was awesome and the prices were too! Such a huge difference between their prices at the dealership and the same quality!! read more

Everything was explained thoroughly. The price of the oil change was given up front. The staff were wearing masks. Oil change completed promptly. Overall rating of exemplary. read more

Not worth the time or effort. I took my car in for an oil change and yes I drive a old car that needs to be fixed up and I hear the owner Mike talking to an employee saying that my car is a piece of shit. I have a family to take care of so this is to you Mike the owner. GO FUCK YOURSELF read more

I got the battery from this shop but it's not working after 2 months. When I reached this place , they are NOT READY to fix my battery issue and was behaving irresponsible and rude. When they asked me to stop the engine I given warning that car won't start if I stop the car but she still asked me to stop but not able to start back using jump start and simply moved my car to parking lot by manually and left me without say any reason. When I go back and ask they told me I am not sure your car is not starting and this requires to change your alternator which costs $600 but before that call your insurance to jump start your car. This is the first shop I see who can not jump start a car. They are INCAPABLE to jump start my car when my insurance company person able to do. This auto service manager itself very RUDE and poor knowledgeable on fixing car. Finally insurance person fixed my battery issue just by fixing loose connection of battery which is worked by this shop last time. Below are my few more experience: 1. when HONDA said my transmission oil status is good this shop told its poor and do you want to change oil for $280? Since I had 2 weeks before report from Honda I escaped from this scam. 2. When Honda said there is a nail on my tire this shop not able to figure out but later I helped them to find 3. This shop is not capable of jump start my car also very irresponsible behavior to hide their in capability. I would recommend to stay away from this guys . I wasted $600 from this guy in 2 months. read more

Highway robbery Had a brake issue (the issue ended up being a few bolts on the assembly), brought it in waited for 2 hours and got charged $120 to take off a tire and tighten a few bolts on one side. That was all they did. Also after My truck was done, moved and totaled up, I waited while 4 people got checked out and had casual conversation till I was finally checked out. I was happy the staff was nice then I realized why they're really being nice. read more

Awesome service. Had some minor electrical work done along with a bug guard installed on my truck. Did everything in about 20 minutes. Clean efficient and good pricing with no BS. read more

Took my car in for an oil change and annual inspection. As always, I was greeted outside by the gentleman whose name starts with an "E" (sorry, I cannot recall his name). He is friendly and such a professional; I am always glad to see him. The shop was quite busy but he told me the order in which the two jobs would be done and saw to it that my car kept moving through the process. After an hour, I was called to the counter by a very nice lady. She called me by name and gave me a pumpkin as part of their fall promotion. The charges were reasonable. This consistently excellent service is the reason I've been taking my cars to this location for 27 years! read more

Do NOT go here. My husband and I live out of state and drove here, then we took our car in after we got a part stolen from under our car at a hotel nearby and was told to bring the car back in the next day to get it fixed up in the morning, no worries. We then proceed to call the shop in the AM and we're told that the part is over a week out and they can't help us. We didn't call any other repair shop because we were promised that they would be able to fix up our car in the morning so we could return home the next day. The lady we spoke to was rude, short, unapologetic and just kept telling us the price of the part. The manager was rude and unprofessional and didn't let us explain ourselves while he kept interrupting. We are now stuck out here until we are able to find a new shop to get our car fixed. Don't waste your time here!! read more

I visited this place almost 4 years ago and the experience was so amazing that I remembered them when I needed an inspection years later. I recently visited to get an inspection on my car. Luckily, some thing never change. The mechanic was very polite and immediately got my inspection going. I literally walked in the waiting room, checked my email, and he was done. The receptionist was so friendly and even helped me with finding the nearest vehicle registration location. Experiences like this are forever imprinted in my mind and I will always give this place and location my business. read more

Thank you for getting us in!! Our AC went out during the hottest day of July. We have moved away from the Arlington area, the shop we had been using could not get us in for two days. You got us in the same day and we were back to a working AC after a few hours. You were honest and open with our issues. I cannot thank you and your team enough. read more

Great dependable service. For a single lady, this is one less concern regarding go-to people for any car issue. Thanks so much!

Mike and his staff are always friendly and provide a great service. I trust Mike's recommendations for repairs. This trip was just for an oil change but they found the reason for low power steering fluid was the line and were able to replace it and get my truck back the same day. read more

Do not get ripped off here!!!!! The first time I went here they wanted to charge $90 for my oil change in a small Chevy car. Lucky, I'm not stupid like they treated me! I went to a different place and got it done for $60 for the same type of Dexos oil and quality filter. My boyfriend went to get my brakes checked and, again, they wanted to charge a ridiculous amount saying my brake pads are fine but rotors need replacing---no, thanks. It's called the internet guys----people can actually look up estimates on certain types of work. Word spreads fast Kwik Kar...that's all I can say. Even the dealership (which is usually more expensive) is less. I will warn everyone I know about these liars. read more

They tried to scam me. I went to get my husbands oil changed because it was urgent. They said I needed to get something replaced or else they couldn't change the oil and that it was going to be an extra $100. I called my husband which called our regular mechanic. Our mechanic had to call the shop and tell them off for trying to take advantage of me by making up some bs to try to get money out of me. Never recommending. Never coming back. On top of that I keep getting emails even though I've unsubscribed many times and I even got a "Your car is ready" alert when I haven't even been near the place. read more

Overall was good. Speed of service was slow could of been a bit faster. And could have informed customer of cost before maintenance was done or at time of walk in. read more

This was my first trip to this particular Kwik Kar. I typically go to the one on Meadowbrook in west Arlington. Fortunately, for me, they were too busy to get to me, so I had to venture to the Kwik Kar on Brown Trail. When I arrived, they seemed very busy but were quick to greet me and ask what they could do. It was a little too busy inside for m to find a seat while I waited, so I stood in the shade outside; it was a nice Saturday. After about 30 minutes (quicker than I expected due to the high volume of cars), they called me in and explained what had been done. I was very impressed with the level of service and the courtesy they displayed. Perhaps the icing on the cake was receiving a thank you card in the mail a few days later. It was very refreshing to have such a great experience and then to be thanked for my business. I will be using this Kwik Kar from now on, and I highly recommend. read more

Love taking my car here !!! The staff is very friendly & professional. They are so nice to my fur baby as well. When they told me I needed to replace brake pads on 2 wheels , I thought they should do all 4. They would not take advantage if my lack of knowledge. I appreciate That! Now a customer for life ! read more

Mike is always transparent and fair. I have never felt like he was trying to "upsell" me for extra maintenance items.

Honest service. Up front explanations. Minus a star for the awkward way you have to go through the garage to get to the service desk. Also, be careful of pricing. For an oil change, its fair. For the cost of an air conditioning flush, they're a little high. I just wanted the freon charged but the man insisted that they only did complete AC care. That's fine but I'm not going to pay you to look at my old AC unit when I know I just want some freon put into it. read more

Kwik Kar Auto Service & Repair - .. - Auto Repair Near Me - Arlington, Texas

Terrible service don't ever go there they will over charge you and lie to you. The lady that works the desk is also very rude to the customers. Like there isn't a hundred other places to go. Bad business. read more