We ordered salt and pepper wings as an appetizer and they didn't arrive at the table until after we had finished our entrees. I am sure I know what happened. The server brought salt and pepper shakers to the table when he brought the soups and salads, which has never happened at any Japanese restaurant we go to. Then, when he brought our entrees we reminded him that we are still waiting on our salt and pepper wings. I guarantee you, he thought we asked for shakers, not wings, when we ordered and he didn't put in the wing order until we reminded him that we were still waiting for them. Ironically, I prefer Toki, but we only came to Kyoto because my folks wanted the salt and pepper wings. So the one thing we came there for was the thing they messed up. read more

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Best sweet team with reasonable prices for the quality of food & service! I use to go here when I was in high school and it still has incredible qualities that haven't changed. read more

Calamari was best I ever had was tough so tender..and the best service steak and shrimp was delicious

Really great. Awesome food. Superb service. Great value for lunch. If this restaurant was located where I live, I would be in major trouble. read more

In my opinion, this is the best quality sushi place in Augusta, GA. The rice quality is definitely the best. Today I ordered the Red Dragon Roll and Yum Yum Roll. I normally get the yum yum roll with hibachi grill (Fillet Mignon and Scallops). First time dining in the establishment. Great vibe and very quiet area to enjoy lunch. Service is great even when busy during lunch hours. Definitely worth coming here for quality sushi. Always wonderful to come back to this location. Love this place! read more

Kyoto Japanese Cusine - Red Dragon Roll - Japanese Near Me - Augusta, Georgia

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I love this place! It's very well decorated.In fact it's downright pretty. The food is always hot, tasty and the service is excellent. I got my favorite, the salmon. I go here whenever my daughter visits as she loves the food and used to work here! Ms Helen is the owner, and she is so nice! She always drops over to our table to see how we are doing and if we were pleased with our meals. Of course we are! The food is spectacular, no matter what you order. My daughter Christy likes to order the Sushi, her favorite is the California roll. I also enjoy it! We also order as a family through Door Dash. Try this place out, you won't be disappointed! read more

I read the reviews and wanted to give this place the benefit of the doubt. I ordered 2 rolls. Spicy salmon roll was ok. The Kyoto special had a bunch of stale crispy stuff on there that tasted a few days old. I let the staff know and they took it off the bill still super disappointing. General lack of care for the food. When you eat sushi you expect it to be fresh. Oh and they gave me some gross chicken broth when I sat down. read more

Have visited this place a number of times, the food is always excellent and the service is great. Today was no different. My wife ordered the Gyoza appetizer and Crazy Crab Roll, l got the Pepper Tuna Tataki and Garden Roll. All of our food was freshly and brought to us in a timely manner. It's not as fancy and the menu is not as big as other sushi places in town, but the sushi hibachi is always fresh and tasty, the prices are very reasonable. Give Kyoto a try, you won't be disappointed. read more

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The sushi here wasn't that great, and the service was among some of the worst. The only reason that I did not give this place one star instead was because a lot of the non-sushi food that I saw going to other tables actually looked pretty good. Based on my terrible experience here I would not go back to sit down and try it, but MAYBE would someday think about ordering it to go. Came here with a group, there were six of us total. The place wasn't super busy and we were seated right away. Another group of six sat down next to us a little after we did. The place started to fill up, but there were still open tables. Also, it was lunchtime so being moderately full shouldn't be that surprising. We said we needed a bit longer to be ready to place our order, but then our server disappeared on us and we had to wait a long time to order despite obviously looking around trying to find our server. Finally we ordered, and pretty much all of us ordered sushi... since we were at a sushi restaurant. That was apparently a mistake. I watched multiple people getting their food who sat down well after us. Some people were getting food before we even got to place our order! The table of six next to us, who sat down after us, also got their food well before we did. It took an incredibly long time for our sushi to come out, and when it did most people's orders were wrong. Our food did not come out at the same time, and one person in our group didn't get his sushi until after we'd gotten our checks and finished eating. We were cutting it really close on time and thankfully had a little bit of an extended lunch or we never would have made it back to work in time. It was an incredibly frustrating lunch. I ordered scallop sashimi and three salmon maki rolls. The scallops were pretty decent, no complaints there really. I wish I could have gotten the scallops as nigiri without the rice, but for whatever reason that was not an option. The salmon maki rolls came out as inside-out rolls, which was incredibly weird. Usually plain salmon maki rolls don't come inside-out and that's why I order three. If I had known it was going to so big, I would have adjusted my order. To top it off, the fish wasn't even that good. I ended up passing my third roll around the table. If you're going to make a plain maki roll with one ingredient inside out, I'd think you should mention that before someone orders three! read more

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Just curious how this ended up in my sushi roll today? I normally frequent at Kyoto but this will definitely change that. I could've hurt myself, considering it was wrapped up in my roll. Had I not bitten down on it, I might have swallowed it. Shame on you Kyoto. read more

Kyoto Japanese Cusine - A piece of metal. - Japanese Near Me - Augusta, Georgia

Kyoto has great, authentic, delicious Japanese food. I ordered the octopus and it was amazing the staff is also great. Five stars would recommend read more

I enjoy Kyoto! It's great for a dine in experience or take out. I come here when I don't want the whole hibachi show. They offer great lunch specials at a reasonable price and give a good amount of food. Their sushi menu is amazing and has many rolls to choose from. Service is amazing and restaurant is clean. I've never had an issue when eating here. I give it a 10/10!! read more

Kyoto Japanese Cusine - Japanese Near Me - Augusta, Georgia

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The sushi here is actually pretty good; better than the other sushi places, IMO. I like the sushi rice quality. They use a more glutinous rice. And the sushi pieces are a generous size. Their Sweet Shrimp (also called Ebi) is raw shrimp sushi and the head is fried separately and served; it's very good. read more

Kyoto Japanese Cusine - Ebi / Sweet shrimp - Japanese Near Me - Augusta, Georgia

Great sushi, great staff, lots of options. I've eaten here a few times and every time it's been great

I violently threw up after eating their sushi... things I usually eat at sushi places. This was a concern but yk I just thought my body was the problem. No. I ate the left overs just to make sure and yup, threw up again. I'm definitely not pregnant nor am I sick so??? I ate the hibachi I ordered but something was off with the chicken; it did not taste like chicken to me and the cuts of the meat were suspicious. Even my greedy cats wouldn't eat the chicken and they eat EVERYTHING (boiled it for them to get the seasoning out and everything).... What is really going on here? I only give y'all two stars cause the rice and veggies were somewhat edible. read more

Tried it again. The atmosphere is nice. I got calamari, and chicken and shrimp teriyaki. The flavors were very good. I got soup, which was just a touch salty. Umami too the lettuce and red cabbage salad was very good. My entree was great. The rice was a bit on the dry side The bathroom was clean and nice. read more

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Ordered "box" meal, took 30 minutes to prepare. Total over $15. Drive-up delivery. The meal was exceptional; Compartment box had meat, salad, tempura, sushi, even small portions of wasabi & ginger, with a side box of fried rice. A full & filling meal! read more

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When i lived in Augusta, I frequented this restaurant often. It is better to go during the week when they have specials. The regular dinner portion is not too different than the special - although they will tell you it is. The main difference is either you'll get a soup or a salad. This particular time I ordered a sweet tea and the chicken and ribeye combination dinner. The dinner comes with soup and salad. The salad is a bowl of lettuce with your choice of dressing - so it is literally what you make it. I prefer a little ginger and ranch on the side. The soup was a bland chicken broth with 1 mushroom slice - for this- a little salt and pepper goes a long way. My vice with the steak is that I can't tell the difference between the ribeye and the filet mignon - and for the difference in price, I should be able to taste the difference. So I opt for the cheaper steak, the ribeye, everytime. This particular time, it was on the bland side, but it is usually pretty good. The chicken is flavorful, but doesn't reheat well. The white sauce is a heavy mayonnaise base - I've had better. Overall, for a budget friendly Japanese resturant, this isn't a bad option. I fed three adults for a little over 50 dollars (2 shrimp dinners and a ribeye and chicken combination dinner) However, if you are expecting something with high quality, I would recommend another place. read more

Kyoto Japanese Cusine - Chicken and Ribeye Steak Combination Dinner - Japanese Near Me - Augusta, Georgia

The food here is gross.. The fried rice is brown and hard and flavorless. For "Japanese" cuisine, this has to be the worst in the city. They also don't clean their shrimp which is gross and lazy. There's always papers and boxes everywhere it just seems so unprofessional and disorganized. Our waitress was nice but there was chaos in our order. We did not receive soup, salad or appetizers until after our meal was delivered. Would not recommend read more

The sushi was really good. The miso soup was like 3/10. Waited a bit of time for my food but it was a Friday night so I understood.

I usually don't review... But this place has gone downhill. I used to frequent this "establishment", if thats what you want to call it, multiple time a week. Now I go maybe...twice a month. First, the oriental lady in glasses in a straight up C U Next Tuesday. She has an attitude and you are wrong and she is right no matter what. 2nd, it took almost a hr to get a to-go. They gave my order away bc I wasn't there quickly enough to pick it up. All that could me feeling some type of way... but look at the picture of my to-go. Charged me $17 for literally 3 pieces of shrimp and 7 bullshit pieces of chicken. (Review photo) Don't waste your money! They're so many other Japanese restaurants around to try out. I would rather drive an extra 5-10 mins for quality than go to here. P.s. If you think that I'm joking. Look at the "family" table the owners have setup for themselves in the corner beside the checkout counter. Looks like a storage area and they even have takeout from fast food restaurants! read more

Kyoto Japanese Cusine - $17 worth of bullshit rice & vegetables. God forbid there is actual shrimp & chicken. It's chicken for God's sake! #Spend$elsewhere - Japanese Near Me - Augusta, Georgia

So we gave this place another chance tonight. WOW HOW BAD !!! The place was not crowded at all and we were initially ignored then finally got a seat in a booth. It took 2 hrs to eat because it took over 45 mins to get our food. Staff basically ignored the customers. Our food was served barely warm. Portions were small but the taste was good. We both had teriyaki chicken and rib eye with fried rice and vegetables. In the past portions were much larger . This place needs a complete makeover and staff needs training ! There are dead dried out plants in the wait area and host desk. Poinsettias in March ? Okay , so I like poinsettias as much as the next person but they are dead so let them go. There are old plant containers with dirt around the doorway . This place is dark and dirty . We decided to never go back. This place use to be the best Hibachi in town but it definitely has gone down hill. read more

The service is pretty good, and I got greeted and seated right away. Fair price for all the items on the menu, but I ordered the Kyoto roll and the rice tasted a bit mushy. My friend got a miso soup, and they have me a complimentary one so I didn't have to sit and wait while she ate (which I thought was so sweet of the server). Would definitely come back again, but would not go out of my way to eat there. read more

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I have been coming here for the last 10 years really and today I got the worse service ever. This is sad because this place was me and my grandmothers spot. I ordered food and it's presentation is absolutely garbage along with the flavor today. I called to complain as I always get soup with my order and nothing. "We changed our policy" which is total bullshit. Imagine looking at this and it tasting like trash. These uncultured kids you have working here now will run this business down with there crappy customer service. read more

Kyoto Japanese Cusine - a close up of a sushi roll - Japanese Near Me - Augusta, Georgia

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This place has some good food. I remember when me and my first ex came here and I tried out some of the California rolls and they were not bad at all. I highly recommend this place. read more

I ordered to go from here. The location is super convenient and the food is good. I had to wait a while and was not told right when my food came out. Otherwise pretty good. I wish they gave a teriyaki sauce and not just the white sauce. read more

Never got to taste the food. We waited 20 minutes for apps that we never got. People that came in the door at the same time got their apps and entrees wayyy before we even got our apps. We walked out. Customer service sucks. I'll never go back. read more

Looking at the reviews for Kyoto Japanese Cuisine, it seems they can be hit or miss. Just based on the reviews alone, I may not have eaten here. After my first visit, it wasn't THAT bad (recommended by friend). It may not be the best sushi you eat, but for the area and price it works. - Easily $20pp (unless you pig-out) - Friendly service - Food takes a bit to come out - Inexpensive prices - Needs more Sashimi - See my photos! The main reason they get 3-stars is because for some reason they use a California Roll as a base for a few rolls they shouldn't. I don't order anything with a Cali roll base, so my options were limited. The sushi wasn't "out of the water" fresh, but if you're expecting that you shouldn't be eating sushi so far inland. The quality was still good, no old chewy fish here. We ordered a few different rolls, did some table sharing with friends and there wasn't a single roll between us that I didn't enjoy. The nigiri I ordered came with a good portion of fish, although I would have preferred sashimi (only platter options). I picked up the Rock and Roll ($8.49), Crazy Crab Roll ($9.99), Sunny Roll ($9.49), and Smoked Salmon Nigiri 2pcs ($3.99). Out of all of theses, the Sunny Roll was my favorite as it had a ton more flavor. read more

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Amazing food and service, been in Augusta for three years, and I never go anywhere else for sushi!!

Did Uber delivery this evening and they totally botched the order. Some items we ordered were not included, and items we did not order were included. When we called to complain about the order, they offered a credit charge refund in 3 to 5 days which is total bullshit. They charged the card immediately and we all know they can do the refund immediately as well. I'll be watching for it. Business must be too good for them to care because they lost the business of a large family tonight and we will not be using this place again. read more

The price paid per plate is decent for the portion. We got the steak and shrimp. The shrimp was over cooked and rubbery. The steak was over seasoned with something not quite to our liking, garlic maybe. I'll give it another try. read more

Bad bad bad customer service!!!!!!!!!! I did not receive my order via Grubhub. I called the restaurant to let them know. They want to call the driver to pickup my food that was delivered to someone else and bring it to me. Are you kidding me!!!!!!! Someone else handled my food and you expected me to eat it. Then you pretend to not receive my information to your system, saying the only thing you received was my telephone number. Well how in the heck did you know what I ordered. The manager had a it's not my problem attitude. Instead of offering to replace the food he stated I should call Grubhub to fix my own problem. Do not order food here!!!!!!!!!!! read more

My "crazy crab" roll actually had aluminum foil in it which is a tooth filling nightmare. It also tasted a little bit like the refrigerator that they must store ingredients in...stale. They absolutely did try to make it right but I feel that the quality has gone downhill. I'll give them another shot in the future but if that visit is like this one, I'm done. read more

Kyoto Japanese Cusine - Japanese Near Me - Augusta, Georgia

We ordered pickup on GrubHub. It took 2 hours to receive the food, the order was wrong. I was also told that what was advertised as part of the meal (listed on the app) was not actually available for takeout orders. They offered to fix it but it had been hours so we asked for refund. They took the food back and said they would call GrubHub and initiate the refund when they closed for the night. There were several others waiting for an hour or more and someone else's order had been lost. We will not be returning. read more

This place used to be really good and was my favorite spot for sushi. I think it was a change in chef a few years ago, but I haven't been here in almoat two years. Only reason family came in today was because Tako Sushi was closed. Came in hopeful food would be at least half-decent. Ordered the Red Dragon Roll and an Eel Hand Roll. Eel hand roll was ok, except the taste of eel was over powered by whatever smoky barbeque they used and the seaweed was super chewy and hard to bite through. Red dragon roll had a very powerful red chili on it and had to scrape it off and the tuna on top was sticky and chewy. Only redeeming thing was the waitress was very tentative and nice. read more

The sushi here is not good. Id rate the sushi a 2/5. The ingredients aren't balanced (way too much sauce on the eel roll, too much cream cheese in other rolls). The miso soup actually tasted like ramen broth. I did enjoy the yakisoba and the steak is very good. The steak in my yakisoba tasted like it was decent quality and it was cooked very well. read more

This is the place to go for lunch. I went to Kyoto as a spur of the moment lunch idea. I will be returning there very soon. It is convenient, and inexpensive (in my opinion) for the quality and the amount of food I received . The staff recognizes that it is lunch and many of us are pressed for time. My meal arrived quickly and my steak was cooked just like I asked. read more

Kyoto Japanese Cusine - The glass dividers give alittle privacy without making me feel boxed in. - Japanese Near Me - Augusta, Georgia

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Food was ok. My jumbo shrimp were 0vercooked. Service was a little off. Cook was entertaining

Two stars again Kyoto. Why must you be this way?! WHYYYY?! My sister-in-law politely asked for a substitution to be made since she is a vegan. She wanted the cucumber roll instead of the standard california roll in her bento box. They said that this was impossible because, "They have to make the whole roll all at once." Well by all means, make a whole cucumber roll all at once, MY GOD! That really shouldn't matter if the goal is Customer Service. A true Japanese sushi chef can make smaller rolls, leading to less waste, and apparently, higher customer satisfaction. Because they CAN, and they DO. But not here at Kyoto. She had to pick a great many things out of her meal and give it to us omnivores instead. I personally think that this sheds a bad light on a business, if they can't take the time to avoid cross-contamination with their vegan customers. Which should be SUPER EASY to do when you're dealing with Japanese Food, since there can be a lot of veggies involved, and plenty of surface cleaning aids, and extra gloves are always on hand. Once again, my meal was mediocre, and the salmon skin hand roll was not consistent. When you run a restaurant, you have to make sure that every chef makes every dish exactly the same way. Inconsistency drives away customers. They have better rolls at the Krogers on Columbia or Washington Road, honestly. My tuna/crab spring roll came on a bed of soy sauce, that had soaked halfway through by the time it got to me. I said I was only giving you one more chance, and you failed miserably. Just.....go to Miyako. For God's sake. SAVE YOURSELVES!!!!! read more

Love the convenience of the location. The food was better, fresher than my last visit. The one thing that keeps me from returning is how unorganized the restaurant is. The best table in the house is covered in crap. Papers, crackers, toys, etc. It has become the staff's desk and break table. If I wanted to look at a hot mess I would eat at home. The checkout area is just as bad, if not worse. I can't help to wonder what their kitchen looks like. Are the ingredients labeled and stored safely? I would love a back of the house tour. read more