1. L A Appliance

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Stockton, CA

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L A Appliance

5.0 (1 review)

Services - L A Appliance

Appliance repair

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8 years ago

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Appliances Outlet

Appliances Outlet

3.7
(3 reviews)

I really wanted to hold off on writing this review until my issue was resolved but with the lack of…read morecommunication and negligence I feel the need to warn others about this business. I came in to buy a washer and dryer for my new home. The store is divided into new appliances, used, and a eclectic collection of furniture. The owner of the business was friendly and helped me select a washer and dryer pair which was promptly delivered the next day. Also of note, the store has a warranty where they'll address any issue up to a year after purchase. Here is where the issue began. The men who delivered the appliances bought the units to the laundry room and installed them in a timely manner. After they installed the dryer and ran a test cycle, I could hear an awful banging/ clanking sound coming from the machine. After a few tries to fix the sound they decided that their job was done. HOWEVER. When I went up to run the machine to check that everything was in working order, I noticed that the dryer was STILL making a noise. When I went back down to the garage to ask them about the problem they were GONE. They were in so much of a hurry they didn't even ask me to verify the items were delivered in good condition - they practically ran out the house! So I called the owner and told him about the situation to which he came back out the next day. He arrived and disassembled the dryer to fix the sound that it was making. Quite odd if the dryer is supposedly brand new - why would a brand new unit need to be disassembled already? I was in the middle of moving so I told him that I was going to the other house (just five minutes down the road) to pack up the last of my belongings, but to just let me know when he's about to leave so that I can come right back. Instead, he just texted me to let me know that the dryer is fixed now and that he left. So upon my return, I went to run another cycle on the dryer and lo and behold, it's still making the banging/clanking sound. Repeat the whole thing again. I recorded a video of the dryer running and sent it to the owner. He returns again, checks the dryer, and just tells me that there's nothing wrong. Obviously it wasn't working properly because I can visually see something banging up against the side wall of the dryer in addition to the noise. I sent him another video to let him know the issue was never resolved and the dryer is still making a banging sound while running. To note, the load wasn't off balance or anything. Regardless of the size of the load - full load, small, light, heavy, empty - it's still making that banging sound while running. Unsurprisingly, he stopped responding to my text messages. I can see that he reads them, but no response. I regret patronizing this establishment and should have just went to a big box store instead. Now I'm stuck with a defective dryer since they have a "no return" policy which isn't fair if the unit isn't working properly from the very beginning!

Didn't end up buying anything but huge selection and Manuel was nice and informative.read more

Joe Joe' Used Appliance Sales

Joe Joe' Used Appliance Sales

1.4
(40 reviews)

This place does not even deserve my 1 star. Why is this still in business? I am still mad at myself…read morefor not looking up this place before making a purchase. My husband was actually the one who told me he found a "spot" so I guess I trusted he'd find a credible store. I was skeptical at their "no return/no refunds/all sales are finals" motto. Ugh. Dryer stopped working day 3. I had to call everyday for 1 week. No return calls. Was assured the dryer will get picked up and will call back to confirmed. It's now day 15 and I'm just at lost for words. Again, why is this place in business? How can you guys sleep at night scamming families left to right? I'm so upset I don't even know what to do or what CAN I DO.

I paid $200 for a washer 1 week and a half ago that didn't even work correctly. Called office and…read morewas told another one would be delivered Tuesday April 13th ... Nobody ever came or even called me to tell me anything!!! Finally drove to the office yesterday in person and was told another washer would come today Thursday April 15th between 11 to 4 pm .. I missed work today waiting around just to finally call and get told they ain't even coming today and will be Tomorrow NOW April 16th. Have asked for my Money back to get told NO refunds at all ..... I feel they don't even check there equipment before selling it :( having 2 kids and working fulltime I now have to go to Laundry mat after spending $200 and still can't wash my clothing or my kids clothing. But they don't offer to lower the price , give refund , or anything. I'm pissed . Don't waste your MONEY here . After tomorrow I'm calling the better business burea if a working washer don't come before noon as I was just told AGAIN . If anyone else has advice on what can be done please email me . Pavaochris30@gmail.com .. thanks .

L A Appliance - homeappliancerepair - Updated July 2026

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