.DO NOT USE THIS COMPANY!! They ordered the wrong item for our truck and refused to return it…read more He showed us a picture of the part he was ordering. The item matching the picture DID NOT arrive. His response? "You should know the part number". Aren't you the expert? Apparently not. If I order something from any other company in America, and the item does not match the picture when it arrives, they return it. Yet this "veteraned owned company" wouldnt. THEY made the mistake and would not make it right. The owner will likely make up some lame excuse like the rest of his crappy reviews. HORRIBLE SERVICE. You will lose a lot of money and regret it.

Joey and his team installed a rough country 6" loft kit and wheels and tires on my Sierra. They…read morewere thorough and upfront about the length of time it would take to complete. Pricing was fair, as I won the lift kit at the CCA annual banquet (Joey donated it to be auctioned off) I choose bigger wheels and paid the difference, Joey was easy to work with and helped me find the perfect wheels that would fit my truck! My only complaint was that there was some cutting that I wasn't expecting and I needed to add a Mudflap delete kit. But that's not a real complaint.! They stand behind their work and I will absolutely use them again if I ever need another lift!

I have a limo service and I've been out here for about four years now and had no idea who to bring…read moremy Limo to for seat repairs. Well, I did read reviews for Albert's before I went and they were good enough for me to try them out! Joe helped me and gave me a very reasonable quote to redo the back seat and touch up the J seat in the limo. It was pleated, so a little more work on them had to be done! Joe was very professional and the price was right but one big issue I had was the downtime of my limo. I can't pickup clients without seats, so Joe had to assure me that the seats would be done before the weekend. I had jobs booked all weekend, so I had to have the limo back before Friday. Joe told me he would put a rush on it and told me the seats would be done before the weekend. Dropped the seats off on Monday and Joe had them finished by Wednesday night! The seats came out great and most importantly, Joe kept his word! I will be using Albert's for any upholstery needs for any of my cars as well as highly recommend Albert's in the future to any of my family and friends. Now I have an Upholstery business that I can trust in the San Anton area!!

Joe was all over the project that I brought him. Which was a motorcycle seat cover. He recognised…read morethe quality of the cover I brought and put it on perfectly nice and tight. His communication was great. I drove an hour to get to his shop and thought I was going to have to return the next day for another hour drive there and back. He handled his business in only one hour and then he had me on the road a happy customer that will be returning. Thank You Albert's much respect! I am very grateful and so glad to know about this shop. Alberts is a hidden Gem. If Joe doesn't you work you will be pleased.

Took hunting high rack seat to be recovered. Totally rebuilt the bench seat and looks better than…read morethe orginal! I will return if I need anything upholstered.

Way too expensive. I paid half of his price to another company about a mile away. Nice enough…read moreguy, so he got a star for that

We took our car 1937 ford coop into there shop. Wow we were blown away. They fixed the fender in…read moreless time than expected. And it was perfect. Allen was the project manager and John was the painter. They far surpassed our expectations.

Joseph gave me a great deal on 4-piston calipers. From start to finish he was very professional,…read moreknowledgeable, and easy to work with. Everything was exactly as described and the process was smooth. Definitely a happy customer and would recommend him to anyone.

* Their work is very good and I would never go anywhere else, however...*…read more Short version: told car would be done in 1 week, it took 3 and we were never called. I called and left messages, no calls returned, I had to go in and ask about finish date. The job was delayed 4 times. The last day I went in, I was told it would be ready either today or tomorrow. I let them know it would be today before they closed and it was. Professional staff, very nice new waiting room but the communication component needs to be addressed- 2 stars. Work- 5 stars.

Worst place ever! They take weeks to call you back or do not call at all. You have to babysit them…read more Delays delays delays. Now looking at reviews I see they have plenty of negative reviews. Save yourself some headaches and avoid this place.

In my opinion ,Victory Lane Automotive is the best shop in the Universal City area. After a really…read morebad experience with a another local shop I took my pickup to them and after a couple of hrs they called me and told me exactly what the problem was and exactly what it would cost to repair the truck. After I picked up I could tell that they went well beyond what they charged me for and everything worked great! They have my business from now on. Gary Boggs

I hate to leave bad reviews but the friendly faces and so sorry other shops have treated you wrong…read moresong and dance that was followed up with the highway robbery pricing just blew me away. I was in shock, and I think people need to beware and do your research before taking your car somewhere. I'm new to Texas and have been looking for my go to mechanic and this place is not it. I took my 2008 Nissan to Victory Lane Automotive on June 19th for a diagnostic. After a previous experience at another shop that left me doubtful about their recommendations, I sought a second opinion. Unfortunately, I will not be returning to Victory Lane Automotive. The first issue was the diagnostic fee. They advertise it as $85, but my final bill was $95.69 due to undisclosed shop supply charges. Transparency matters, and it's frustrating to find out about these additional costs only when paying. Just be honest and tell me upfront that the diagnostic will cost $96 rather than sneak in extra costs when the service has been completed and I have no choice but to pay at that point. During the diagnostic, they confirmed several of my concerns but also identified numerous other issues. Initially, they quoted me around $2,600 ober the phone for the repairs, but when I reviewed the invoice I noticed one of the things we talked about was missing. So i emailed asking why the additional job wasn't one the estimate. The following Monday, I discovered an additional $3,500 had been added without explanation. How does a quote go from $2,600 to nearly $6,000? So I called hoping there had been a typo and that worst case scenario the $3,500 was the new out the door price. But nope it was in addition too. Additionally, for rear shocks and struts, I received the quote of $3,500 from Victory Lane Automotive for parts and labor, while the original shop quoted me just $783 for the same service. And I received another quite for $655 from another shop with good reviews. Victory Lane Automotive justified their high prices by offering a lifetime warranty and said the parts were factory parts but could lower the price with the option for aftermarket parts. However, considering the age of my vehicle, a lifetime warranty holds little value. Even with a potential discount for aftermarketparts, the labor charges were still exorbitant--$2,500 is outrageous for labor alone. To put it in perspective, I've never encountered such high prices, even in California. Even my Ford dealership back home didn't charge as much. While I understand that costs have risen and businesses need to set their prices, the difference--up to five times the cost of other shops--is unacceptable and in my opinion should be criminal. This behavior, which I can only describe as price gouging, is disheartening, especially given the current economic climate where many people are struggling to make ends meet. As an independent shop, I recognize they can set their own rates, but this level of exploitation is concerning. This is more than a little inflation, its price gouging and taking advantage of people in a time of need at its finest. If this is what they charge to work on an old 2008 Nissan I can only imagine what they'd charge to work on a newer, electric or foreign car. I mean even the new battery they recommended was going to cost $375 with $65 of that being the labor charges for the 10 minutes it takes to put one in. In summary, I do not recommend Victory Lane Automotive. While the shop is clean and the staff friendly, the excessively high prices overshadow any positive aspects of my visit. Shop around for sure.

I am thrilled with my experience at Abe's. The woman who works the front counter, Kathy, is a…read moresweetheart. She worked so hard to get me an affordable price. Dealing with her was like working with an old friend. I had brought in a car that my daughter wrecked and was paying out of pocket, so I wanted the repairs to be as inexpensive as possible. She gave me two quotes, one best case and one worst case scenario. The final bill came in under the best case scenario. They didn't do extra work because they could or to drive up the bill. They cared about me as a customer and did what was best for me. Honesty of this caliber is hard to find in the automotive repair industry. I hope to never need their services again, but if I do, I will ABSOLUTELY go to Abe's again.

Excellent customer service, very friendly and accommodating. Abe got exactly what I requested done…read morein a short amount of time. I've found my new body shop! Will be going back whenever I need some paint and body work. Highly recommended. Thanks to Abe, Cathy, and the rest of the team! - Chris

I walked in without and appointment and received Prompt service getting some tires mounted and…read morebalanced .

The Motorcycle Shop is an unassuming garage at the north end of Austin Highway. You would expect a…read morebusiness called The Motorcycle Shop to cater to motorcycle riders, but it's more of a Vespa and scooter shop from the looks of the outside. Indeed, from other reviews, it appears their focus is on scooters. However, one desperate weekend, I was changing brake pads on my bike only to release I had the wrong part for my rear brake. This was, as is my modus operandi, a realization I had only after disassembling the caliper. Now, I've known of the The Motorcycle Shop from my daily commute but never been inside it. In a moment of desperation, I called them up and asked if they had the correct brakepad in stock. They, in fact, did. I asked them to hold the part for me and raced over there. Looks can be deceiving. The shop is larger inside than it looks from the outside and they sell various new and used motorcycles as well as scooters. I don't buy new so I can't speak on their pricing for bikes. There was a substantial wait at the parts counter. Lots of jib jabbing of the salesman variety. In all honestly, if I hadn't needed the part, I would have walked out and found one elsewhere. Eventually, a salesman noticed I was milling about and interrupted the man at the parts counter so I could pick up what I came for. They sell a fair amount of bolt on accessories, helmets, jackets, and the like. Nothing to write home about. They have mechanics on site, but I did not deal with them. If you're into scooters, this is probably your spot. If you are looking for a shop or to buy a motorcycle, well maybe. There are other motorcycle garages nearby with better reputations. The store was decent and the staff was friendly based on my interactions.