Avoid at all costs. The manager is incredibly unprofessional. They put up a sign on the main window…read morethat faces the main st with the a word on it, and laughs when is criticized about it. I understand that it is a s shop, but putting curse words on your window in front of professional buildings is absolutely inexcusable.

This store had way more apparel then some other stores and they are extremely helpfulread more

Bought some sweats and a jacket there asked the clerk if they were returnable she said yes save…read moretags and receipts. Stuff didn't work out. I paid with my debit card so I expected a refund. Upon returning to the store with tags attached and my receipt I was rudely told I would only get store credit. People should know about this policy. Poorly cut shoddy merchandise. Never going back.

Great prices...just have to double check to make sure there's no holes or defects but I can't go in…read morethere without finding something I have to have. I bought a really cute flowery suitcase for like 15.00 They have great sales too!

If I could give zero stars I would. Some of the staff here are so rude. When one of the only…read moreemployees who have ever been nice to me gets reprimanded in front of you, you know there is a problem. The only reason I have ever don't business with them is because of my insurance. They make me never want to file a claim to help with my lymphedema ever again. Like I rather be in pain than deal with them again.

A very professional staff helped me will my health are needs I highly recommend this place for…read morefuture patients of this place!

Customer service is very bad, the lady that was helping to pick clothes was very nice but the one…read moreat the cash register was very rude.

I've come to this store many times but today was the WORST experience I have ever gotten…read more Today I came into the store with my family and one of the employees told us that EVERYTHING in the store was 50 percent off. We thought it was a good deal so we gathered a shopping bag full of stuff. Here's where it got bad. My mother and I were checking out and our entire total came out to be 404 dollars!!! That wad extremely pricey and we asked the cashier why the total was so high if everything in the store was 50 percent off. She ended up telling us that nothing we got was 50 percent off and it turned out that the employee who told us that everything in the store was 50 percent off was telling every customer that. She also said that we were not the first ones to complain about that. We were absolutely livid! The manager came over and apologized for the inconvenience. But she said she couldn't override it or give us a percentage off for the inconvenience we received! That was absolutely unprofessional. And the whole trip there was a COMPLETE WASTE OF TIME! I couldn't believe that a store manager would not give us at least a 20 percent off the purchase for the inconvenience we received because of that employee! It was her fault and we didn't get anything out of it. The manager was not friendly at all and the fact that she didn't do anything about this whole thing made me angrier than I was before when I found out that employee was giving misleading information! We ended up saying that we didn't want anything and walked out empty handed. This store ruined my day. The employee who was giving false information ruined my day and the manager ruined my day because of not giving us anything for the inconvenience we received! It's too bad I didn't get the employee's name because she wasn't wearing a name tag. The manager wasn't wearing one either. But this store is so unprofessional and I honestly thought better of it because I've been coming to this store for a couple years now. I never had a problem with it until today. The manager needs to work on helping customers and doing something when customers face any inconveniences. She was horrible, just like that employee who told us misleading information about everything in the store being 50 percent off. Because of this, I will not be back anymore!!

This review is overdue! With my wedding in a month I needed a dress stat! I had a horrible…read moreexperience at a shop in Pleasanton and gave Miras a call. Mira herself was to the rescue she is extremely professional and I felt at ease right away. When I arrived Katy had pulled some dresses I went from not liking a single dress and honestly having no idea what I'd want to having multiple and having a hard time choosing!! I was able to leave with my dress (this is not always typical) and take it straight to the tailor! Katy and Mira went over and beyond for me I couldn't recommend them more. If you want a positive experience with a knowledgeable and helpful staff this is the place!

My wedding dress perfectly fit the vibe of our forest wedding. I couldn't be more grateful for…read moreCristy :)

This Macy's is a little outdated and kinda a little more outdated compared to ones in bigger…read morecities. I suggest going to Macy's In a bigger city

Had an easy time purchasing a Kate Spade purse I was eyeing online. My sales clerk, an L name…read more(sorry), was wonderful, patient, personable, and funny. Purse was estimated to be delivered in a week, but was delivered in three days (Wednesday).

I had the best experience! It was the semiannual sale so it was so busy, I walked in and was…read moregreeted immediately with a smile by an associate. Breanna Sisco was so nice and helpful she took my measurements and really listened to what I wanted and needed in a bra. She was so insightful and made my shopping experience AMAZING! She took my measurements and told me to go straight to the fitting room and she would bring me a couple of bras that she thought would look good on me and give me the perfect amount of support. She did not disappoint and she hit the nail on the head! She made my shopping experience effortlessly and so enjoyable. She was so nice and genuine. I will definitely be going back.

One of the staff was rude to my mom. When the employee was showing my mom some of the bras,…read morespecifically the ones with small gold-tone V-shaped hardware accents on the front of the bra between the two cups, my mother asked if that would leave an imprint on the skin. The employee said no one has complained about that happening but you'd be the first one. Which was weird and rude of her to say considering my mom was just asking and the employee walked away. We left the store because we didn't like being disrespected.

I feel very torn, because I had a wonderful experience with the representative last night at the…read moreregister (Edith) and the representative who measured me for the correct size bra (I don't remember her name). However, these representatives are 5 stars all the way! Today, I had a good experience with Edith again! The experience was good, until I reached the representative at the register. A totally different person, who was rude and not helpful! I explained to her that I had two rewards yesterday, and I only used one of them, so I should still have one left. She sort of snapped at me and told me that it might have expired. Additionally, she gave me the wrong # to contact when I asked for customer service. She gave me the credit card line (1-800-888-4163), when I needed Lane Bryant's customer service (1-866-681-1746). That sent me on a whole different rabbit hole experience! Online it listed: (1-866-886-4731). The supervisor claimed she couldn't hear me. I had to call about six different times to several different phone numbers before arriving at the correct place, which ended up being a total waste of time! The representatives on the phone were not helpful either. It is a shame that the negative experience really outweighed the positive.

This was the best bra shopping experience I have ever had and that is thanks to Lane Bryant and my…read moresales associate at the store Ms. Edith! I did not know Lane Bryant actually measures and assisted me with finding these two bras that are so comfortable. Not to mention the fact that these bras make me feel like a woman and a little extra sexy. Ms. Edith was such a delight and so welcoming. She instantly greeted me and asked if she could assist me in finding anything. She went straight to work in finding these two bras and they worked perfectly. I was in and out in less than 30 minutes (after looking around at other clothes). The store is clean & super organized. There is plenty of free and safe parking and the location is easy to find across from the mall.