Luis, is so nice and great customer service recommend this store. Thank you will come again

Here we go again!! Another 5 star reception for my at my favorite adult novelty shop! Johnny was incredibly welcoming and happy to see me like he'd known me. Very friendly and looked me in the eye upon entrance. Offered me help if I needed it. Turns out I did! I needed help with finding a piece of candy wear and I was led right to it. He offered to show me the item (with gloves on of course) and I was pleased with the find. Held a great quick ki-ki about a few venues out in the nightlife in the bay area and he was extremely excited to hear my stories about the Hayward location and the perks of each store. I'm so glad that I walked in the door of the L'Amour novelty shop. It's really befitting of my personality and safe for me to be me. Thanks guys. read more

L'Amour Shoppe - My latest choice was perfect! - Adult Shops Near Me - Modesto, California

Came here on a Tuesday night, was welcomed and greeted with super friendly and helpful service.

Great selection.friendly not creepy lol.ill be back .no one bothered me,I felt safe there .

Wow this place has a large selection of toys and lingerie! I was very impressed, The employees and manager Seems to know their products very well. Awesome customer service by the way . When I got there I was greeted by a young man in his 30's with long hair . He also help me find what I was looking for , they had so many different version of the femmfunn toys. I got the booster rabbit tho. Thank you I'm definitely coming back. Young lady from Hayward read more

See all

Love this place great options and great customer service they're open hood hours too. Come down and check it out

What if I was to tell you this dick will make someone special go nuts? On top of that, a team of two phenomenal people made it possible. A beautiful young lady in her cute little uniform, and a young man who is a proud dad. There customer service level is sassy, funny, welcoming, and very warm. I am honored because they wrapped the gift and saved me a step or two.. or ten. Lol When I look for people, this are the qualities I strive to find. The business is just a building without the team and product knowledge, that even got me oil for a marines gun. 5 is nowhere near my experience. Watch out for the chick in the back.. she is Hot, moody, and won't talk .. Thank you Sr. Thank you young lady in her school uniform .. lol perfect first impression .. read more

L'Amour Shoppe - Gift - Adult Shops Near Me - Modesto, California

Every single time I come to this store, I make a purchase, yet every experience I have with their employees is absolutely insulting. They are always SO insanely rude and for no reason at all I am always given the biggest attitude, despite my ever-polite demeanor. I worked in retail for almost a decade...so, Like, I get it. I'm sure you deal with unsavory customers of every kind, but I am not one of them. The [either] inability or unwillingness to be able to recognize this and treat your customers accordingly to how they treat you is unacceptable. There are plenty of perfectly capable humans out there that would LOVE to have a job working in such an environment, no matter the type of persons who come into the store. But this late experience I had will indeed, be my LAST. After browsing the outfits like I normally do for, MAYBE 15 minutes most, the employee working came up to me (the only customer in The store except for one woman who came in and out right around this time) and proceeded to yank the items out of my hand and tell me that I had exceeded the 20 minutes browsing time limit (which she's ridiculous, but despite that I still technically had 5 minutes) I didn't really reply, due to my shock, and instead followed him up to the check out counter, and he proceeded to lecture me about having too many items I intended on purchasing (mind you, I had already come and agreed him to set aside 7 clothing accessories including a 50 dollar collar behind the counter) and informed me that I was going to have to wait outside for him to go on his 30 minute lunch break before he would let me check out. I responded by literally begging him to just ring me up really quick as I really needed the outfits and I was pressed for time. and he insisted no, your me that he would let me back in after 12 minutes so he could use the restroom. I exasperated, after, and proceeded to wait outside. He never let me back in and in fact, I'm still waiting for him to unlock the door, it's been closer to 40 minutes now. Absolutely unnecessary and crazy insulting!!!!! read more

L'Amour Shoppe - Getting some new outfits @ l'amour - Adult Shops Near Me - Modesto, California

Good selection on boxed lingerie and open late. Just ignore the annoying music they play.

Bought a product that they claim to have (at home stripper pole ) I was very specific that I did not want an industrial stripper pole that utilizes tools other than a wrench. At the time I felt confident about my purchase trusting what they were telling me . I bought it opened it up. Try to set it up and it was not the correct Pole. I called back the same day and they told me to call and talk to the manager the next day so I did. ended up telling me I couldn't return it at all. I was even willing to sell them back the same pole that I didn't even use or less money that I bought it for because I really don't want this useless horrible product that they lied to me about to just get a fucking sell... pathetic and tacky!!!!! Do not trust these con artist. They are liars and scammers. Don't support businesses that look at you like a dollar sign read more

Everyone is so nice and helpful. Makes this trip not as uncomfortable as it could be. They have a large choice of all items.

Great selection of items and the staff is eager to answer any questions you may have. The selection of items offers much variety in this hole in the wall shop. Great for connoisseurs of adult related items. A reasonable value and don't forget to check out their discount selection from time to time. A must stop by location. read more

L'Amour Shoppe - Stocktings, Rare find, very cute. - Adult Shops Near Me - Modesto, California

Beats the other place in prices!!! And quality of personal. Never have any problem..

Came here a couple weeks ago and all I can say is the short blonde girl with glasses, doesn't have what it takes to be in customer service, a very harsh and rude tone, doesn't give the best explanation asked about certain things, and doesn't ask nicely to see ID. Personally to me it seems like they don't want to be there at all. I believe the girls name is Elliotte or something like that. Hopefully the next time I go in I get a more fun and nice worker because they were not my cup of tea. read more

The employee who did my transaction was rude. I know the process with showing credit cards and ID to make sure everything matches, which is what I did. I held up both my ID and credit card so the employee could see, and he gave me an attitude saying i don't need to do that. I was just trying to be nice and ready so the transaction could be done quickly. I won't go back , and will pass it along . ...........who knows ? Maybe he was in a bad mood? I get it, it's early, but you shouldn't speak to customers with an attitude. It was uncomfortable for me. read more

This place was fun to visit with my valentine. We of course are mature adults who were looking to explore the outter boundaries of our lust for each other and love making. If your in the modesto area, and trying to spice your love life a bit try this shop. The man at the checkout explained to me that a discount is applied if you check in on the Yelp app! read more

L'Amour Shoppe - Velcro cuffs for hand and ankles - Adult Shops Near Me - Modesto, California

Bought a fetish fantasy static pole about 2 months ago, the employees informed me there are no refunds returns or exchanges but there is a warranty in the box. Didn't get a recipe either.. I blindly set up the pole as there was no direction paper included, then I realized i didn't buy a spinning pole like I wanted so I hoped the warranty could grant me an exchange on pipedreamproducts website but unfortunately I had no warranty #, no receipt for proof of purchase or any mandatory information that should have been in the box... stuck trying to sell it on offer up now for $70, paid $160 :(((( :((( :((( read more

Great selection and prices. Very helpful and knowledgeable staff. And a very large selection.

Johnny John is the best, very helpfully. Very understanding, too. He's definitely one of their most knowledgeable workers there.

Rude manager hands down. Me and my friends had well over $600 worth of products in our hands and we were just met with attitude the entire time so we put everything back and left with nothing. Suzies down the street treats you with respect and asks questions about what you're into. I suggest going there. It's been awhile since I've met a truly rude manager and my head got so hot for the way we were being treated... how do you think you hold that much entitlement when your job is selling dildos? read more

Great place for all your sexy time needs. They have pretty much everything. I was looking for a silk tie-ups that they didn't have but other than than customer service was fantastic. Definetly recommend. read more

My boyfriend and I went I believe it was March 12th to do a little shopping as our anniversary is coming up. There was only one gentleman that was working at the time who we came to know as John or Johnny. He said hi to us upon walking in but after we had chosen our items we waited a long time to be checked out at the register as he was talking with another customer about cute boys and different cute clothes. I believe we waited about 10 minutes to be helped but at that point I just wanted to leave. I'll go back for the other employees but not when this guy is working. read more

Great selection. Friendly, helpful staff. You'll definitely find what you're looking for here!

Great shop with lots of fun stuff ask for Evelyn and Amber, they are great gals who were very helpful.

Pretty good selection of toys. Not a ton of colors in the lingerie, but they have good service and make sure it works before you leave.

Was told to cover up right when I walked in because my shirt was revealing and I couldn't come in unless I change my shirt it's a damn sex shop for one and for two the sign outside had a girl half naked not my usual go to but I felt judge read more

If I could leave 0 s I would, this place has gone straight downhill, the employees don't care about the customers at all, most of the people that work there are rude or just straight up creeps, I ended up not buying anything because I don't want to give a dime to these people. I used to come here all the time, it's where I bought my first toy, but now I just don't want to even go in there anymore. It's really sad that a place I used to love has gone straight into the crapper, whoever the owner is should really think about changing up management or at least get a new team there. Sorry y'all, I'll just check out Suzie's or the new Hustler store. read more

This place is very respectful and makes me feel comfortable asking questions about new experiences. I would definitely recommend this place for anyone . read more

Worst customer service ever. When I go to a place I do not want to be chased around like I'm a thief because I'm not. I do not need to steal anything specially a freaking toy. The guy was so rude that we had no choice but to leave ASAP. No wonder he did not any other customer, other than us. read more

If I could give this place zero stars I would. I have never felt so disrespected. I went to return DVDs and as soon as I walked in the lady at the front was giving me nasty looks she then proceeded to tell me she was unable to return the DVDs. Only looked at one didnt even open the other one. When I asked was there a reason for that she threw the DVDs on the counter started raising her voice at me, and told me to get out or she was going to call the cops. I dont know how this place stays in business with an employee that treats their customers like that. I will never go back to this store. If your reading this go to suzies on mchenery they have a better selection and much better customer service. read more

I went in there for the first time and after reading the reviews I was surprised at how professional and straightforward the sales lady was with us and other customers in the store. There were a lot of people in the store and she helped everyone in a quick and concise manner. In my opinion she did an excellent job. I think she handles her job well. read more

This place is a rip off!!!!!! We went in and spent over $50.00 and one of the Dvd's didn't work in any DVD player, laptop or game council. We called and the person on the phone admitted it was a rip off to me because the DVD was bunk and they do not accept returns or exchanges. He said it was sent from corporate and that's that. So basically he was right. We spent money at this location and we were in fact ripped off by buying a non playing dvd. Who has money to waste like this? Just dropped money for NOTHING!!! Thank God for free porn! Hope this place closes for horrible business practices!!!!! read more

Came in with the intent to purchase multiple items. We work hard and play hard. We were looking to purchase a new wand, swing, the base among many other items. We had cash on us and were ready to go! It seemed like they didn't want our money. It was like pulling teeth to get the very unprofessional male employee to plug something in to see how strong it was. Je did eventually but how would we be able to tell standing 20 feet away and not able to move any closer? Obviously we did not purchase. We ended up driving to the bay area to spend over 2k. Would have liked our money to stay local but unfortunately they seem to want to treat people like they are wasting time. We will never recommend this store to anyone we know. Rude and condescending to say the least. read more

Erin was working alone in the shop. A sweet girl who was very helpful, but, gave you the space you needed to browse. I asked her what it was like working there. Her answer was mostly positive. Had a good experience for a situation that could be quite uncomfortable. Thanks, Erin, you're a doll! read more

Extremely rude sales lady. However the owner has been very proactive in responding to my complaint, so I am a happy customer. The store by the way has a whole variety of fun stuff that can spice up your life so go give it a try. read more

I bought a vibrating butt plug. Took it home, put batteries in it, it doesn't work. I tried to return it less than 2 hours later to the same sales person. No returns! The thing didn't work. Never used it. Had a receipt. Went to Susie's. read more

This is the worst business and customer service I have ever encountered. This is my second time renting dvds from this store. My card was charged 70 dollars for a deposit on 2 dvds. The guy working the register told me my card was declined. I then went and got cash out of the atm and got the dvds. When I went to return the dvds and see what I needed to do to get my 70 dollars on my card and my 70 dollar deposit there was a lady with glasses working who had a mental breakdown and started yelling at my fiancé and I because I told her the guy working the night before wasn't skilled on the cash register and had no knowledge on how to tend money. She refused to return any of my money said there was fingerprints on the dvds when I didn't even use one of the dvds. Then she told me that she was calling the cops on me. I have never felt so disrespected from a business. If you want to be disrespected and have your money stolen then you should shop here. When I asked for the managers number she sneered at me and said that she wouldn't give it out. read more

Cute outfits. But I bought one for 24.99 & when I opened it was ripped on one side -_- & right when I put it on the studs popped off... Other then that they have cute stuff read more

Me and one of my friends went into the shop less than a hour ago. The sales associate who is a female but looks like a male was helpful at first and polite. She checked to see if the product works and it did..I than went home and tried the different speeds of the you because it said 10 multi levels and the toy didn't go passed the 3rd one. So I called the store and the same associate answered. She said I should call back during the week during the week day and talk to a manger. She said she couldn't help me. I asked her to write a message or note down so that way the manager knows i called about the issue right away and didn't make it up later in the week. I than asked for the managers name and told me there's nothing she could do and said sorry sarcastically! And said call back at a later time. read more

This is my 3rd time in the store . I like the professional and private service.good prices plus I never had a problem with their merchandise. read more