Had this business in my contact list because LG appliances had given them as a servicer of their appliances, but this was from a few years back. Our LG washer would not drain and truly our life is at a halt due to this issue...they did return my call and I was grateful. A 4hr. window was given for today and they no showed...I also noted that LG appliances no longer considers them an official servicer and said L electronics Inc. will have a hard time ordering parts and it will take a longer time due to procedurals for a business. Regardless, looking up the reviews for this business, it is obvious that maybe it is a good thing they were a no show! They also only take cash or checks?!.... read more

This company is listed on the LG site as a service center I called them to see if they repair a LG refrigerator ice maker. They said yes. They came out and pressed the reset button and said if it is not working by tomorrow. To call them. It did not work so I called them and they said the service man would call back. No call back. The service man when at my house did not seem to have much experience with refrigerators. What a waste of time and money. I will never call this company again. read more

Had a rep come out through Lowe's protection plan to look at my dryer the first week of July. He told me they had to replace a few parts. Radio silence until I can three weeks later, and I'm told they won't have the part until August 27th, and that we'd get a call from them. It's now 09/12, I've been calling twice a day since 09/2 (gave them time from the Labor Day weekend) and I cannot get ahold of this place. It doesn't matter if I call right when they open, before lunch, after lunch, an hour before they close. No one is picking up. I've had to resubmit a claim with Lowe's to get this started again. To top it all off, my dryer not working has made our ComEd bill skyrocket bc a single load needs to go at least twice! Wouldn't recommend this place to a single person. read more

I very rarely write a negative review for small businesses because as a small business myself, I know how that can affect everything. That being said, I had to let potential future customers know to stay away. L-Electronics called my wife after we set up a repair with LG directly since our fridge is under warranty. The woman that called had a very thick accent and just kept asking my wife if we have a fridge issue that needs to be repaired. No introduction, no identification on who she was, nothing. We set up a repair for the following day where a gentleman showed up took a look at our fridge (the light on our water dispenser went out), started pressing all of the buttons on the display panel then proceeded to watch repair videos on YouTube. After a few minutes of that, he proceeded to tell me that we must be mistaken, there's no light for the dispenser on this unit and just gave me the service report telling me to call customer service again while walking towards the door. I feel like I'm being gaslit. We know there's definitely a light since we only drink water from this dispenser AND there's a LIGHT BUTTON on our display! I was confused and angry, I told the guy over and over that there's definitely a light but he just kept laughing, muttering and walking towards the door. I'm in the service industry, I know what good and bad service is, the visit from L-Electronics was absolutely pathetic and a complete waste of my day. read more

L Electronics - Electronics Near Me - Arlington Heights, Illinois

If I could give ZERO stars, I would. Their technician came out and did a schlock job of trying to repair our 15 month old LG stove. The repair did not work. Had to schedule another time for the technician to return to figure out the problem. Then had to wait for parts. They agreed to a third return date to get the stove repaired. When I asked for a time they pushed the date back again, and yet again. I refuse to accept any further delays from them as I have been without a stove for 31 days (and over two holidays!) We began this repair process with L Electronics (at the suggestion of LG, as their "authorizedd" repair technician = laughable!) on December 19th. It is today, Jan. 15th. WORST "authorized" repair technicians EVER! They said if I do not accept another delay, they will return the parts. FINE BY ME! It's already been a month! I will find an alternative repair option. DO NOT AGREE TO USE OR HIRE THIS COMPANY!!! read more

Absolutely worthless company. Won't spend a second of time to diagnose problems and try to fix it. Blame it on everything else.

So LG wound up having to come out to fix the dishwasher and there was a giant, melted hole in a hose. If L Electronics had actually pulled the dishwasher out and examined the machine, they may have actually found the problem. This company is not skilled in repairing dishwashers. In response to the owner comment - I did contact your company and you refused to provide service. The only challenge during the repair is that the person you sent out had no idea how to fix a dishwasher. He had to contact LG customer service for assistance in diagnosing the issue. Your technician claimed he ordered parts. If he had, I would have received an email from LG that they were ordered. The technician that came out did not pull the dishwasher out from under the counter and examine the interior of the machine. If he had, he would have seen there was a giant hole in the hose. I stand by my review. read more

My Refrigerator compressor has been out for a month and other company wait times were up to almost a month. I have been surviving off a mini fridge and fast food. I called L Electronics and Jenny told me it would be a couple weeks. She called back the next day telling me there was a cancellation and could move me up that week. Very pleased with the entire interaction. Bookings might be long but staff is very helpful and so far I have had zero issues. Would definitely recommend! read more

REVIEW DATE - 10/28/2008 I called Digicam and it seemed like a very unusual situation, but we decided to go in and see for ourselves. I had my camera repaired last friday. When we entered we were greeted by a cute japanese couple. The man who runs the shop told me that he would be able to clean my camera's sensor and the lens and exterior and inner walls. All for just 60 Dollars. One thing I really like is the intimate customer relationship. If you want camera repair that is run of the mill send it in wait 6-8 weeks, and a very detatched customer relationship, go to another corporate store. If you are looking for 24 hour turn around in most cases, along with very intimate customer relationship, then Digicam is there for you! They even repair old cameras with new parts, and also repair camcorders. I recommend them to EVERYONE! Reason for repost - Account Transfer & Close (ATAC) read more

I think we only list bad reviews. Just think, for a company in business so long...all the good they did. Well, I am here to tell you that today not only did I not experience any of the negativity listed here, everything was perfect. The technician arrived in the frigid cold on time...fixed the issue then noticed another issue and corrected that. I cannot say how pleased I am and happy to have my refrigerator back! What a great Christmas present!!!! read more

The technician was probably the worst human I've ever encountered. He was absolutely useless. LG sent this company out to fix my water dispenser light..... let's just say that it didn't get fixed. He was legit looking at YouTube videos. And then (maybe 5-10 min into the visit) gave up and laughed about how we were wrong and there was no light. (Even though there most definitely is and it's most definitely not working.) He then left. This company should not be in operation and LG should never send these people out to fix their products. Not a good look read more

Had L electronics come out to fix my LG refrigerator as L Electronics is one of their authorized service sources, just a slight bit of miss communication at first which was through the LG Service center but we worked it out quickly and easily. They were out the next day replace the compressor in a timely fashion nice neat and clean And very respectable both service technician and the representative on the phone. If you have an LG product and need service, (which you will ) I would recommend them. Yelp On People read more

If I could leave 0 stars I would. Scheduled a repair for today between 8-12. 11 o'clock rolled around and still not a word from them. Had to contact them myself for the receptionist to say "oh ya no we can't make it today BUT LET ME CALL YOU RIGHT BACK WITH WHEN WE CAN COME".... Surprise surprise NO CALL BACK. And I can't even schedule a repair with a different company until Friday now (2 more days) which means I will have waited a week from scheduling my repair because this company has ZERO ability to reach out to their customers to inform them we cannot come prior to the appointment. read more

I had a cooling problem with my LG refrigerator and was referred to L Electronics. When I called them, they got straight to the point and sent a repairman to check it out. Unfortunately they did not have the part to fix the fridge right away but they ordered it and told me that they would fix it right away when the part came in. The part came in less than a week and got scheduled right away to fix the fridge. I was happy with this service and would recommend to people with LG appliances. read more

My brand new LG refrigerator's icemaker was making loud clicking sounds.. LG sent this tech. He came in without a mask on.. He was very rough with my brand new fridge.. He said he needs to order a part. He came back a few days later with the new part.. That night at 3 AM, my fridge made the same loud clicking noise as before.. Also he did not put the part in correctly as the ice bucket would not fit it correctly. Needless to say the tech does not know his stuff. read more

Should be a 0 ZERO star rating to rate my experience with this company. Bought my damn LG dryer 2 weeks ago and not working properly from the verry 1st day. LG assigned me this company to do the repairs. They supposed to call me, but I end up calling them. Called and they schedule me after 3 weeks saying that is the LG schedule...No, it is up to you to schedule the work asap to make the customer happy, not LG. I will never buy a LG product again how long they hire such a company to do the repairs. Lucky me, I still have few days to return the product, and I will. read more

Was one of Fridgidaire's preferred vendors and after another vendor did not fix the problem on Thursday they set up a Saturday appt. with L Electronics. A guy from L called Friday late day to confirm the Tuesday appt. which when I called back he was rude and said no Saturday appt. they set it up for Tuesday. I advised that would not work for us and he said then I will cancel and basically hung up. Hard to believe the manufacturers would continue to use this company. read more

Our LG Dishwasher's control panel was not working properly. Fortunately it is still under warranty and L Electronics is one of the certified companies to do the repair. They came out and determined that the control panel needed to be replaced. It was ordered and replaced in about a weeks time. Very pleased with this company and their work. Thank you!! read more

LG assigned L Electronics to handle the repair of a refrigerator under warranty. L Electronics called me and left msg but did not identify themselves as the authorized LG subcontractor so it took a couple of days to figure out who they are. The woman who called me had a very thick accent which made her message virtually indecipherable. i eventually figured out who they are and set an appointment for a Wednesday through LG. L called me on Wednesday to confirm the appointment for Thursday. I had already taken time off on Wednesday to wait for them, so was not pleased that they couldn't come until the following day. When the tech arrived, he took one look at my fridge, which is surrounded by cabinets, and said he could not do the work. He got upset with me for not having moved the fridge prior to his arrival. He told me that my husband should have done it and scolded my lack of preparedness. Note that I had already alerted LG to the location of the fridge, and had no idea if the man from L was coming alone or with a colleague. Yet somehow he decided lecturing me was the right approach. I offered to help him move it together and he refused. I was already upset from the appointment having been delayed a day (having already waited over a week without a working fridge). I made him leave my house. I immediately called LG, and was told that it is their policy to move the refrigerator or help the customer do so. The woman at LG was quite surprised when I told her that L electronics refused to move it. They sent an authorized LG technician to my home yesterday. He fixed the refrigerator perfectly. When I told him about what happened, he guessed - "was this L electronics?" he said. Evidently he has had to go in to "clean up their shoddy work" many times. read more

We have a Lowe's protection plan. Lowes seems eager to resolve our ice maker issue (not making ice). The problem is, they contract out to L Electronics and there are no other companies in the entire Chicagoland that is Lowe's approved. L Electronics installed a brand new ice maker 5 day ago. Since then it has not dispensed one ice cube. The tech came back, and with his limited English, explained that there is nothing wrong with it. He just doesn't know why it's not dispensing the ice that is being made in the tray. I don't get it. If the ice maker is making ice, but not dispensing it in the bin, then it's not working. Do not use this company unless you're willing to get frustrated beyond belief. How many bad reviews have to be written before Lowe's contracts someone else to service their protection plans. I will never use L or Lowe's again read more

No solutions, hangs up the phone.... I cant believe they are an LG approved repair service. read more

contacted LG about a cooling issue with my fridge and was recommended L Electronics. was hesitant to visit after reading the reviews, but personally, service was good - they got back to me in a timely manner and the technician explained there was an issue with the compressor, specifically the power supply. haven't had any issues since i brought it in. would go back again. read more

LG assigned a technician to fix our dryer that was under warranty. They were able to send someone out the following day and the technician was very friendly and knowledgeable. He was able to fix the dryer quickly and efficiently. A great experience! read more

Just had a repairman here - was here less than 10 minutes. Not one tool or gauge used to determine why my fridge/freezer is not working as it should. He put his hand in my freezer and said it was fine. I showed him the melting ice in the freezer. He took the ice bucket and threw the ice in my sink. I then got upset because he's telling me nothing is wrong yet the fridge lights are going from dimm to bright, the ice is half water, and the freezer food keeps thawing out and I had to throw half my food away. Seriously? read more

L Electronics has absolutely horrible service and their technicians do not seem trained on how to repair refrigerators. I would rate zero stars if I could. It seems this is the only company Lowe's uses for repairs with extended warranty. Please do not use this company and save yourself hours of frustration. read more

Wish I could give 0 stars! L Electronics came out to my house with a contract from a home warranty company. My washing machine was not working. I was told "put smaller loads in!" I explained to him that that is not an answer to my issue and putting smaller loads in is not worth my $100 trade call fee. I paid them as part of my contract (wrote a check) and my home warranty company sent out someone else. L electronics CASHED my check (this was in March 2016) in September 2016 they called the home warranty company and told them that I did not pay them and I was charged another $100. I showed my home warranty a copy of the check that L electronics cashed. They tried to not only rip me off but get me suspended from my home warranty. Don't they know that you can view deposited checks online? COMPLETELY dishonest, not trustworthy. I would NEVER allow them back in my house. EVER! Be careful they will steal your money! I reported them to the home warranty company! read more

An LG tech came 3 times & replaced 2 parts, but fridge did not work. Before replacement LG had L Electronics come out. He was much more thorough, ordered 1 more part & fixed our refrigerator, which we thought was unfixable. Seemed to now what he was doing more than the LG tech, was friendly and helpful. Was also prompt & wore mask. 4 stars. read more

BEWARE!!! This by far has been the worst company I have ever dealt with. L electronics was dispatched through my home warranty. I should have know they were awful from the beginning. The service tech showed up at my door and walked right in without say hello, stating his name, or telling what company he was from. Of I didn't have my newborn in my arms I would have throw him out instantly! He then comes in to look at my washing machine which needed a new rubber seal for the front loading door. He turn around and tries to leave without even explaining his finding or the repair process to i stop him and ask? He stated and wrote down that my dog chewed the rubber seal, wtf? My washed is almost 3 feet of the floor on a custom pedestal and my dog is 12 yrs old with no teeth they were pulled because he has a gum disease. Anyways I yellbhim he need to look and or change his finding and with his broken English he just keeps repeating the word "chew!" I asked when will the part come in, when will the washer be fixed and he starts to walk out of my home as he says IDK! So he leaves and I call his office and low and behold another person who barely speaks English! I ask to speak yo a Mgr or owner and it took 4 days to hear back. I spoke with him and he seems nice but it was almost if he is used to complaints about this service technician. PLEASE STAY AWAY, AWFUL CUSTOMER SERVICE AND DON'T KNOW WHAT THEY ARE DOING! read more

L Electronics - Lies, no way my toothless dog jumped up there and opened the door and chewed a rubber gasket! - Electronics Near Me - Arlington Heights, Illinois

I made an appointment to have them look at my LG washing machine, as it has been tearing my delicates. When they came to look at the washer, they sanded the areas, and let me know that the issue had been addressed. They charged 105 dollars (60 for having them come out, and 45 of that was for their labor rate for 30 minutes). The next time I did my laundry for my delicates it happened again and ruined more of my work clothes. I called them immediately to have them address the issue. However, they wanted to bill me the 60 dollars just for coming out here again. which I thought was simply ridiculous. The labor rate I understand needs to be paid, but, there would be no need for a second trip if they had simply fixed the issue in the first place. If you want your issues fixed, look elsewhere. read more

This business has the most unprofessional service technician I have ever dealt with in my life. He was sent on behalf of LG Electronics to address an issue with my refrigerator that is 5 months old. It was explained to him this was the second time this occurred in the exact same manner that the issue presented itself. He told me he fixed the issue when in fact all he did was adjusted a water pan under the defroster. When asked about the fact the water dispenser was not working he told me I should replace the water filter and call back if it still was not working. I told him the previous official LG repairman performed a firmware update by connecting to the system board. He proceeded to tell me, "NO that did not happen". I him told the other tech checked the water system by replacing the water filter, again he told me "NO that did not happen". After a heated exchange about him telling me NO in my own house and how unprofessional he was I told him to leave my house. He actually stood in defiance as he was was not going to leave. After leaving the room to find away to address this because this was leading to a physical altercation he left my houes before I returned. I called L-electronics to address this with a supervisor or owner about how this was unacceptable. They passed the call from one person to another without offering a solution and when I replaced the water filter and it didn't work they would send a tech as if I would ever let someone this company in my home again. Avoid these people and this comany at all cost! read more

The worst in service I I have ever dealt with. English language is very very limited. With the Lowe's people on the line listening he ranted and acted out. He would not respond to a work order from Lowe's and hung up. The people from Lowe's said get the LG refrigerator fixed at my expense and I would get reimbursed. This was a refrigerator under warranty. Please do not give this company your business. read more

If I could post zero stars here, I would. My LG refrigerator has a sticky ice switch, and L Electronics is on the LG web site as a repair contact. They came out to my house, pressed the ice switch a few times, then left, after charging me $60, and $40 for "labor". On the repair receipt the guy wrote that this switch will need replace. Well, duh. That's why I called. read more

Not sure if I got lucky but Lowes uses L Electronics for refrigerator repair under warranty. Communication was good and tech showed up when scheduled. Refrigerator was fixed within an hour and all seems OK. No attempt at up-sell and no attitude by tech. read more

Worst customer service, extremely rude and angry Chinese employees! I should've known when I initially called because even the lady on the phone had an attitude.... Anyways, the tech came to our home to fix ice machine in our LG refrigerator. He walked in, probably pressed a "test" button, which confirmed that the ice machine wasn't working and started writing out a receipt for $105. The guy was here for less than 5 min. My fiance called me right away, she put the guy on the phone and I asked him what's wrong with the ice machine? He told me the whole thing needs to be replaced. I asked him approximately how much will it be for a part and asked whether it's really necessary to replace the whole thing or maybe he can replace the broken part (whatever that part is). He told me he doesn't know the price and everything needs to be replaced to which I replied "that's crazy that you have to replace everything, charging me $105 for less than 5 min, and can't even give me approximate pricing of new ice machine + labor cost to replace it". His reply was "fix your own machine" and hung up the phone. I called my fiance and told her not to pay him a single penny and kick him out of our house. I should've looked at these reviews first before calling these people, but had no doubt that a reputable company like LG would use these people to service their products. Will be calling LG tomorrow morning. read more

My friend found this place through a recommendation from Wolf Camera - apparently, this is where they send their camera repairs. After getting my camera fixed there, I can see why. I had dropped my camera & cracked the LCD screen. I had looked up repair info online, and found out I could buy the LCD from Canon for $50 but would be charged a $150 flat fee for fixing the camera. Not including the fact that I would have to mail it in, etc. etc. ABT charges $75 just for the consultation! Most places quoted around that price range, but "would depend on when I brought it in". Digicam, unlike other places, does free consultations on your camera repair. Meaning, bring it in, get an invoice, and they will call you in 24 hours with a price quote. They will not pressure you at all. Super friendly. When I spoke to the woman (the couple is Korean, btw) she told me that the LCD was $50 and service would be $40. She even offered to take $10 off, so the total cost was $80! Awesome. Better than buying a new pocket cam for $200. It took a week to fix the camera, and a week it took. My camera is back to working condition. She told me that I was missing a screw on the bottom of the camera as well, but they replaced it, no charge. Great service, friendly owners, reasonable cost? Digicam, you now have a customer for life. On a sidenote, the store is packed with cameras, and the display is filled with old-fashioned non-digital cameras & lenses. (Remember those?) I don't know if they're for sale, but they're fun to look at while waiting. read more

I would give less than one star if I could. Bought an LG washer and dryer less than 90 days ago. Dryer was making a rubbing noise when in use. They were extremely rude and abrupt on the phone barley spoke English. Tech showed up to the house in a car no tools. Didn't even want to look at the dryer just kept saying her couldn't hear it and left. Purchase was made at Home Depot. Will be calling warranty department at LG this is totally not ok. read more

I had a dirty, dirty body and lens. Feeling hesitant to go somewhere I had never heard of, I first called Wolf Camera to find out how long it would take to have my camera body cleaned. 2 weeks. TWO!? So, I called Digicam. 1 day. They told me, if I could bring it in early enough they would turn it around that day. That's worth a handful of stars right there. So, the nice Korean gentleman examines my camera and lens, mumbles a bit (to which the equally-as-cheerful) lady translated and tells me what the reviewer from 2008 said -- it would cost $60 to clean the body and $10 to clean the lens. I don't know if that's affordable but it saved me the trouble. When I came to pick it back up it was ready to go. The man was there and came out and explained what he did and what the issues were. Like another reviewer said, it's chalked full of manual cameras and lenses from "back in the day." At first glance you're not sure what to think but go in. They're very friendly and seemingly affordable. It's a great family-run (or so it seems) business who are happy to meet you and truly love working on cameras. read more

Very poor communication. When they came to fix the detergent dispenser for our dishwasher they were supposed to come look at it, and they didn't show. We called and they said they weren't coming because they ordered a part and were waiting for it--but they never called to say that. After over a week my husband calls and they say the part finally came, and they came to fix it and seemed well until a few weeks later. The part they replaced looked a little loose/lifted and seemed fine when i pushed it back down. The next time we used the dishwasher it leaked so much water and warped a very large portion of our hardwood floor. He had to take the door apart and the later was leaking out of the door. I have no doubt the two are related. Lowe's unfortunately wanted to have them out to fix it again and we felt we had no choice because they're aren't any other Kitchenaid verified techs. They were supposed to come out the day after my husband called and the owner of L Electronics called him and said they couldn't come out for over a week, because Lowe's has a different schedule than them. We called Lowe's back and they said that absolutely was not ok. I would never use this company again read more

Absolutely awful customer service. Fridge freezer needs new compressor. Repair organised by LG on 21st August. Email confirming appointment from L Electronics for a week later (29th Sept) Pretty inconvenient to be without fridge/freezer for a week...but we managed. Today phoned L Electronics for time of appointment only to be told it had been cancelled by an extremely rude representative and that it has been moved to 5th Sept. No explanation other than they had no technician available. I have no idea why LG (or Lowes) work with this dreadful company. Avoid if possible. read more

This company was assigned by LG to repair my dryer. After the first phone call requiring me to provide a receipt with the serial number listed, and me replying I would look for it. I receive a second call from another number making the same request. I texted over screen shots of my receipt from Home Depot. Home Depot does not print a serial number on their receipt since the dryer was coming out of a warehouse. After much back and forth, I went to Home Depot at their request to see if it was available. Home Depot agreed serial numbers are not printed on the receipt for the exact reason I stated. Home Depot got on the phone and explained why, but the "manager" refused to listen and would not service my item without it or me calling LG to get a number guaranteeing them payment "in case the serial number was I out wrong". It is not on me to ensure they put the serial number in correctly but on their own team. I called LG who tried to call the company three times and could not get them to pick up the phone. LG has now cancelled the service order and is sending a new company out. Stay away! read more