What can I say! This is the best location we have been to. I'm a Sephora girl, but after this…read morevisit, I may just jump ship and invest my time and money at Blue Mercury Burlingame from now on! My mom has had health issues for year now and has been communicated by the doctor that she needs to start walking or there will be a decline. My parents live on Park St which is only 2 blocks away from the shopping center. So my mom and I decided to start going on walking dates at the center. Who doesn't love that! :) During our walk we decided to go into Blue Mercury because I remember they carried the CE Ferulic by Skinceuticals. Ana was the lovely lady in front who greeted us and immediately asked us what we came in for. After helping me and educating on the Augustins Bader brand she didn't stop there, she assisted my mom. Mind you, we have entered several stores in the center. No one paid any attention to my mom, let alone opened the door for her when she was having trouble entering with her walker. I know! Ana made my mother feel so special. She did her brows, matched her with a foundation, powder and blush. She knew her stuff! And most importantly my mom was so happy and felt beautiful. You could see her light up! Thank you so much Ana! I hope this review gets to you! Your kindness today made not only my day, but my mother's! This was the exact pick me up that she needed to boost her motivation to build her mental and physical health! This experience made my mother daughter date so memorabe. We will be back to see you soon! P.S Aaannnddd she mad sure we left with samples based on our skincare concerns. This also showed she was listening to us and what we needed. :) Below is a picture of Ana and my Mom!

Review for my first visit at any Blue Mercury location in June 2019. This location also offers spa…read moreservices that I haven't tried. In the past I've been too intimidated to go inside, but I got over it because I saw a sign for the summer sale promotion. The retail space reminds me of Sephora with some overlap of brands carried. The store carries many high end brands including La Mer but you can also find items under $10 e.g. from Patchology. This location also carries products for men, notably the Jack Black line which is not available in the Sephora Burlingame store. Many of the brands had free gifts with purchase at the time of my visit. During my visit, I received the best service from Holiday. She was friendly, answered all my questions, and prepared extra samples. I would definitely come back when Holiday is working!

Stumbled upon this store. Saw the most darling dress displayed outside and the owner quickly came…read moreto discuss it. She was so sweetly enthusiastic my Mom and I followed her into the closet-size boutique. Small, but organized. Mom bought a snazzy dress (she's 92 and loves new clothes!) and I some Avon products I've been meaning to get for ages. Will go back when I have time to look for clothes for myself. Mostly used, but very nice quality. Jewelry too. Love to shop local! The best for the soul of neighborhoods. June Ahern (author of two novels.)

Linda is a sweetheqart. Love her tiny shop. It's a blur of fragrance, makeup and dazzling jewelry!!…read more If she doesn't have what you need in stock, she'll order it for you. Nice to use local vendors, save on shipping charges and support the neighborhood.

This review is for Lizbeth in the salon she is AMAZING I wanted to lighten my hair but I didn't…read morehave an exact idea she sat down with me and talked about my hair gave me MORE than I expected Lizbeth thank you I'll see you soon

Who doesn't love to be pampered? Well, Ulta has everything you need to take care of you…read more This location is fairly new. They used to be down a bit further in the shopping center, but since moving here they've added new products. It's fun to walk around the store and look at all of the different ways to make your happy a little happier. In the skincare area you'll see familiar names like Origins, but also Ulta brand products that offer great results for a little less than the brands. Hair care and makeup are probably their biggest sellers with rows upon rows of glamour and goop to help make you feel your best. The employees are all hard working and nice. Sometimes they'll have reps giving out free samples, which I love since it's always nice to try before you buy. There's plenty of parking and a user friendly entrance for all the needs.

The store is absolutely filthy, unsanitary even the floors are dirty. The staff does not approach…read moreyou. It's very unhelpful. I couldn't wait to get out of their how disgusting it is. I was in the industry for over 30 years and retired in 2020 I'm shocked as hell bad this experience was Sephora and the store manager should be ashamed of themselves.

I had a makeup appointment at Sephora Hillsdale. The day of, I got a call that there's a power cut…read moreso they had to cancel my appointment, neither were they willing to find another appointment at a Sephora closeby. Suddenly at my appointment time, I got a call asking for where I am since the power came back, and I was asked to come within 15 min or lose the appointment. It was kind of impossible to make it in that much time. I had high hopes, and an event timeline to make, but this was not a good experience. I understand power cuts happen - but everything else after was not something that 'happens'

I've had multiple frustrating experiences with this Bath & Body Works location. Most recently, the…read morestore could see that I had redeemed a reward, but refused to honor it and told me I needed to take it up with customer service. So the reward showed as used, but I received no benefit from it. This is not a one-off issue. I've also dealt with price discrepancies and last-minute cancellations on pickup orders. I like the products most of the time, but the customer experience has become unreliable and frustrating. A rewards program should not require customers to chase down basic account issues after the store can already see the reward was redeemed.

Had a great guest experience here today. Sabine and the rest of the staff were super helpful and…read morekind without feeling fake. I'm loving this year's Halloween collection, too. This location is always tidy and easy to enjoy.

They've hired an incredible associate I wanted to highlight. Highly recommend working Aleyda! She's…read morereally incredible. She and I have a very similar aesthetic which I appreciate. Think Morticia Adams.

No one helped me today while going there I was in the store for 30 mins checking out things. Not a…read moresingle worker came to me and asked for help. I asked one worker for something. Immediately says we don't have that before I even finish the question. If you would like to be in a store with good customer service and patient workers please go to a different Sephora.

the workers in the perfume department are seriously so amazing and I will never stop going to buy…read moretheir products. the jewelry section absolutely sucks and they need better customer service, perfume department on the other hand is awesome and they need a raise. I bought my husband a cologne as a birthday present and a wonderful woman who worked there wrapped it up and put it in a little gift box. price was okay but then again workers are not there to price their products. needless to say, perfume department is where it's at

Love the selection at this Macy's, but the online order pickup desk is poor. The veteran employees…read moreseem more interested in socializing with each other, maintain their looks than helping the people standing right in front of them. It's a great store being brought down by poor service. Management needs to step in