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L'Occitane en Provence

3.0 (4 reviews)
Open • 10:00 am - 8:00 pm

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14 years ago

Great service! Got the best advice for a gift I was shopping for last minute. Free gift packaging and she gave me free samples as well.

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9 years ago

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8 years ago

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15 years ago

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Girl from Ipanema Spa- Summit

Girl from Ipanema Spa- Summit

4.5
(119 reviews)
1.7 mi
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My friend and I went for spray tans here. There was a literal child behind the reception desk, a…read moreyoung boy (I'm not joking; I don't know where the adults were). Needless to say, he couldn't find our appointments. He managed to squeeze us in, apparently by giving us some other woman's timeslot bc she showed up pitching a fit during our sprays. We asked where to go for the service. And instead of going behind reception to the salon rooms, we were sent back out the door to the salon, up a few flights of stairs inside an old apartment building. When we got to the piles of black garbage bags stacked in the hallway, the door to the spray room was to the right. There's a tiny, shabby waiting room, if you can call it that, and a janky storage room/janitor closet. Plus, the woman getting sprayed had left her stuff all over the one chair, open handbag and everything. The tan itself didn't really look like much, except on my face, which was really dark. But everywhere else you couldn't really notice it. So, nope. Would not recommend. PS: If this review convinces you to go here, be prepared to get totally nay-nay except for disposable paper undies.

I was SUPER impressed with Rosana (the owner, but also a wax specialist herself) on our second trip…read moreback to Girl from Ipanema Spa. Not only was she super personable, but she also really cared about making sure my eyebrows were moving in the direction I was trying to go. She took the time to talk through different shapes with me -- it turns out I like the straight shape look -- and showed me how I could get there with a growth encouragement product at home. Rosana showed such incredible expertise too, drawing out the symmetrical lines I should strive for to achieve the look I wanted. I absolutely appreciated the time she took to make my appointment successful. They have good covid measures in place too right now, with a temperature check at the door, a big jug of hand sanitizer on the front desk, and masks required all around. I'd be happy to go back to see Rosana again.

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Reception area
Reception area
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Benessere

Benessere

4.6
(20 reviews)
1.1 mi
•$$

I struggled this evening with posting about one of the lamest massages I've had in my life…read more Struggle over. I worried that a business struggles to make it in this economy. I worried that perhaps the "therapist" just had an off day. Then it hit me. Who's going to worry about new customers coming here and shelling out $150 for an hour's worth of mediocre tepid substandard whatever this was? I will. What about my endless long work hours that would shock most people, coming to this place for a decent massage to relieve the bad body effects of extreme overwork but walking out with zero effect? I'll worry. Not one knot found, much less kneaded out. Zero reflexology. Faking it over and over. She started off telling me - not asking me, but telling that she doesn't talk "because she listens to the body." Guess her hands were deaf. I've gotten massages for decades here in the U.S. as well as other free countries. This wasn't just a below average massage - the only massage worse than this was a masseuse in her 70's down South that after just running her hands tepidly over my skin here and there, she left after she tried selling me a Bible. They're so charming down there I couldn't get mad. And I had never returned to Bennesere until today. My prior visit, I was subjugated and subjected to -and I'm not kidding you: an hour of unwanted Russian propaganda talking points. You think I'm kidding? I'm not. That massage wasn't great either and I wasn't buying "Ukraine had it coming". So i struggled tonight with whether or not I should just write privately to them but I don't want a third wasted hour offered. It's clear they don't hire quality masseuses. It's clear they don't vet or train these people. And for $150, I don't just expect competence: I deserve it. Never again.

I had my first visit to Benessere yesterday, and it was easily the best deep tissue massage I've…read moreever had. Kandice's skill, professionalism, and calming presence was next level. I really appreciated the detailed attention she gave to my head, neck, shoulder, jaw, and back, and would highly recommend her to fellow headache/migraine sufferers. Easy and friendly process checking in/out with Lori and the spa itself is modern, clean, and a holistic vibe. I will definitely be back!

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Massage Rooms
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Rock Spa Club

Rock Spa Club

4.1
(68 reviews)
5.4 mi
•$$
Luxury
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An average spa treatment. Nothing out of the ordinary. Only 2 parking spaces available both spaces…read moreoccupied by either owners or workers, so be prepared to hunt for parking prior to your appointment. The therapist didn't speak any English so with this language barrier, she did whatever she wanted and I just had to make the best of it. The massage tables were uncomfortable and the sheets and towels were old rough on my bare skin. The amount advertised for the 90 min or 120 min treatment is totally different from what you will be charged on your way out. I find it distasteful and rude to demand a tip greater than 18%. At one point I felt uneasy and disrespected after paying for the treatment in full and leaving a tip greater than 18%. I wasn't aware that it was mandatory to have to pay an additional amount on top of the fee and Tip that was already paid. I wasn't sure I was allowed to leave if I did not leave atleast 30% tip to satisfy the cashiers demand. Not sure if this is a regular practice, however I won't subject myself to this embarrassment and uneasy feeling of disrespect. 06-04-2026 - @approx. 1pm est I received a call from someone named Sophia, saying they are "the manager" . The first red flag was I was text thru an automated system from the business then I was called from someone calling from a Pakistan phone number +92 99 239080. Conversation started pleasant and immediately went left once I began to explain my issue with the service & treatment I received while patronizing this establishment. It almost seemed like a rehearsed script used for all complaints and issues. First I was told that "maybe there was a language barrier , that was misunderstood. 2nd she immediately informed me that she saw my review and began contesting "my experience at this spa". 3rd she then told me that she "reviewed camera footage" , and this is what didn't sit well with me. This wasn't a call to resolve or fix a situation with a customer, this was more confrontational. She also said I was free to leave at anytime due to the fact that I stated , I wasn't sure if I would be allowed to leave without increasing the tip. I wasn't sure also accused of leaving a false review of my experience and at that point I asked if it was possible to get an email contact for the owner. The last thing this "manager" said before I ended the call was "this is what I mean, I am trying to work with you" as if she was doing me a favor. No thank you. Have a pleasant day.

Great service and Tiffany was phenomenal. I would…read moredefinitely recommend them. I already have booked another appointment.

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L'Occitane en Provence - cosmetics - Updated July 2026

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