I got accused of stealing a pillow that I purchased. I went to check the pillows because sometimes…read morethe pillows are clearly dirty, used, or under filled. I had the one guy working there follow me around. He didn't bother asking me if I needed help. Just hovered around the area. Didn't realise he was following me. I came to do an exchange. He, Issac, couldn't scan my receipt. So instead of figuring things out, he accuses me of not even buying that pillow because he cannot scan the receipt. He argues with me. And he wouldn't give me my phone back. He made me beg him to give me back my phone. I had to beg him and say please just to give me my phone back. He then goes and calls the manager. I show them my receipt on my phone. Issac is still hogging my phone. Manager has to say, "Issac give her back her phone." He kept holding on to it. He finally gives it back. Manager is smoothing over the situation, explaining that if I have to exchange the pillow maybe this pillow isn't for me. Down pillows have a smell. Instead of using my time and picking the same pillow, pick a different pillow. Manager goes, "Issac process her return." Mind you, this man doesn't argue with his manager. He treated me with such disregard and disrespect. Thank god for the manager. Thank god for the ladies working downstairs at Coach for making me feel heard and listened to. The guy working at home department did not apologize to me for his mistake.

Lorraine & My Blessed Mattress - I tried ordering a modestly…read morepriced Memorial Day Mattress on line from NOT Macys and I'm still bitter as of August 1st BUT I'm now lying on a $2800 new Sealey Supercomfy Mattress I bought for $480 + minor delivery charges and horrific old mattress removal charges and it's all because of Sweet Lorraine the sales ace and the efficient Latino duo who acted with professional kindness and no nonsense swiftness. THANK GOD. Well God & Lorraine - Black Friday sales really do come true!

At first, this store can be intimidating, but I needed to get an eye shadow palette and foundation…read more There are plenty of makeup consultants to help. Ashley helped me with finding the right shade of cream/powder foundation. With the eye shadow mini palettes, she showed me a few options and gave me her recommendations. As I was waiting in line to be rung up, another consultant stepped in and helped me right away. She even got me to sign up for the club rewards. I was very happy with my customer experience and make up selections.

I go during the week and my experience here has always been better compared to other branches. The…read moremanager of this location is on top of things and is very helpful. He's out there helping out his team and doesn't just look around.

It's a very rare occasion I find myself browing the racks at Neiman but I had a black tie event…read morecoming up so, I shopped! Besides the GORGEOUS dress I walked out with, the rest of the experience was kind of frustrating. I had to search and search and SEARCH for a fitting room, all with 3 big heavy dresses in my hands. There was no one in the department I was in, and sales associates in neighboring departments continued to point me in different directions. After a bit of a hunt, I finally found a very sweet associate who unlocked a room for me, hunted down different sizes and offered suggestions. I was so happy to have found someone kind and helpful after the whole ordeal. I did find a beautiful dress, and I do have to say I loved that the rooms were spacious, clean and comfortable. But Besides the one man offering some help, I was a bit peeved. All and all, yesss I will be back because I am a sucker for a nice dress.

It would be amazing if the shoe sales people stop scrolling their phones as I am standing with them…read moreasking a question about a $1,200 pair of shoes. They show negative interest, look at you with disgust, etc. I wouldn't be looking at shoes closely if I wasn't interested in buying. So, I left and ordered them directly from the designer. Do better NM. Your days there are probably numbered.

They ruined my Valentine's Day as I paid $399 for a box of flowers on 2/11/2026 before 12pm EST and…read moreand extra $68 for express shipping which was suppose to been the next day 2/12/2026 or the latest (2/13/2026). I never received a email reply even after I complied with the company email request. I never received an update on my order. I will never order nor spend another dollar @Venus Et Fleur AGAIN. This company is a complete rip off. I had to let my credit card company know that I never received my item to dispute the charges. please avoid this company. They charge too much money to not have an official customer service representative team to call or directly contact. They ruined my special valentines for my companion. Straight embarrassed me as I was left with my complete gift

The service, ambiance, smell, and experience of this lovely upscale floral store is one for the…read morebooks. Thank you Dee, for explaining how to care, and keep our flowers looking like new. This was my first in store visit. Only have sent these flowers as gifts via, ordering online. Definitely rather buy these flowers than the flowers being sold by florists for delivery. These flowers last for 3 years. The flowers from most florists lasts a week- two weeks if you're lucky. These flowers are a better investment. So happy to have found this store. Ask for Dee, she's very knowledgeable, and super kind.

These guys know paint! A great locally owned chain, a go to spot for advice on all your painting…read moreneeds.

Paint authorities. I came here looking for mildew-resistant paint for my bathroom after I read…read moreseveral reviews backing Benjamin Moore as supposedly the best interior paint around. Ricciardi Brothers offered a full selection of this brand's paint including their Bath and Spa Aura line which promised mildew-resistance, better coverage, richer colors, and zero VOCs (volatile organic compounds that pollute indoor air). I really loved the more refined color choices versus those offered at Home Depot and Lowes. Upon entering, there's a consultation table where you can discuss colors with an associate if needed. Further in on the right is a wall full of paint swatches galore. I got 3 samples then chose one. On my second visit to actually buy cans of my selection, they recommended the perfect amount of paint to buy, but I recommend buying a little extra for future touch ups in case of accidental damage. Also, in my own humble experience, even with the right mixing ratios, paint colors batch-to-batch are never really the same. Besides paint, this place offers higher quality paint equipment than larger home improvement stores and sometimes, they're worth it.

Who knew Australia had a thriving beauty industry. I guess such a big island has diverse…read moreenvironments, so they have a wide variety of products. Very well educated sales staff, with good recommendations.

From the owner: Aesop is an Australian skin care company established in 1987, offering a range of skin, hair and…read morebody care formulations created with meticulous attention to detail. Our considered product range also includes personal fragrance and formulations for the home. Our objective has always been to formulate products of the finest quality; we investigate widely to source plant-based and laboratory-made ingredients from reputable suppliers across the globe, and use only those with a proven record of safety and efficacy. A sincere interest in sustainable design extends to every aspect of our workings, including our stores, which are created with functionality, sensory pleasure and setting in mind. We look forward to hosting you, at Aesop Short Hills or online.

Big fail. Walked into this store hoping to get several products upon receiving expert advice on the…read morebest products. Firstly, walking in - my olfactory sense was attacked by a sewer-like smell. It was hard to manage and I asked the staff if they smelled the same - which they denied smelling such. Meanwhile, my friend was experiencing the same as I was. The staff barely moved an inch and showed zero energy upon our entering the store. Not one other single customer was in the store. I was immediately disappointed and even had to ask for help. Truly ZERO offer to assist!!!! I asked the one young lady (looking quite unkempt) to help select a great day face cream with SPF and an overnight facial moisturizer. She recommended a very random brand without understanding my specific needs. When I asked questions she googled for answers. Yikes!!! You don't even know the products or what you're dealing with. So clearly there is no proper training to guide or sell to a savvy customer ready to spend significant money. Needless to say, I purchased a familiar brand and it will be the last few hundred dollars they'll ever see from me. Their service is a complete failure, the store smelled worse than a public restroom in the hot summer, and zero knowledge demonstrated by the staff. Please provide these folks with proper training and how to present themselves appropriately. If they don't have an interest in the beauty and skincare business- please go work somewhere else where you can find passion and energy.

I like Bluemercury but not this location. I tried to redeem my bday gift here. The staff were not…read moreinterested in helping and said it's not available.

Team Marisol all the way! She made our visit so incredible. We felt welcome and attended to from…read morethe moment we walked in, and she was stellar with her recommendations. She made us feel so special, and we will never forget our experience because of her. Definitely visit and hope you do when she's working!

Always nice sales associates. They know the products and are helpful with out being bothersome…read more They let one freely smell all that one wants while looking around. When it comes time to buy, you are offered whatever specials or samples or whatever other good stuff there is. I love and have purchased many bottles of the rose scent and always enjoy my purchase experience.