I did not use this service; However as we were set up on the beach for over an hour, they decided to set up more of their chairs in ridiculous proximity to our set up. We were directly in front of the resort we are staying in, not some random place on other property. This was at the Hilton Garden Inn Ft Walton beach. This was already at 2 o'clock in the afternoon and these were not being set up for people who requested them. Quite rude and I will be taking this up with the management at the resort. read more

La Dolce Vita - Their set up proximity to my towels - Boating Near Me - Destin, Florida

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We ended up getting 2 chairs and an umbrella because we rented a condo at the Sea Oats condos in Ft. Walton Beach. The first day we came, it was late, the attendant accommodated us quickly and was super nice. He did tell us that they would be closing up soon. The second day,...meh... there were tons of extra chairs and umbrellas by us, but the attendant, a different guy this day, literally closed up chairs and an umbrella next to us saying it was the owner's equipment and said we couldn't use them. No biggie since we only had the two chairs and one umbrella but the way it was done was kind of rude in my humble opinion. The guy on the first day had way better customer service than this guy today. Happy that I'm getting use of the items as a result of my rental of the condo because I would not patronize them otherwise. read more

For reference, we utilized this service at the Pensacola Beach location. We were guests at the Hilton Hotel. I was able to book the service with my reservation. I booked set up for two chairs and one umbrella for each of the five days of our vacation. I asked for a receipt print out at check in to provide the attendant in the beach. Logan is an absolute gem! Chairs were set up around 8 in the morning (weather permitting). He and his crew work together up and down the extent of the waterfront getting guests set up for a day on the beach. He was professional, courteous, and took excellent care of the guests in his care. Chairs are promptly taken down at 5pm. You're welcome to stay on the beach just without the comfort of your umbrella and chair. The process was easy, set up was timely as to enjoy as much time as possible enjoying your time. Side Note: our trip was booked from Thursday to Tuesday. On busier days, locals will set up their beach encampments directly in front of your chairs. There really isn't much you can do, as it is a public beach. I highly suggest getting set up early to have first pick of where you sit. I was able to avoid having pop tents set up in front of me obstructing my view and access to the ocean. read more

La Dolce Vita - From the comfort of my umbrella and chair - Boating Near Me - Destin, Florida

Absolutely ridiculous experience. We paid over $600 + tip for chair rentals for a bachelorette trip and woke up to POURING rain. We called at 8 AM asking if they could simply move the reservation to the following day since the weather completely ruined the setup. We were NOT asking for a refund, extra service, or anything free. Just asking to move it to Sunday. They refused. Customer service then told us we "should have canceled the day before" as if anyone can accurately predict Florida weather 24 hours in advance. Meanwhile the chairs were NEVER even used, yet they still expected us to pay AGAIN and rebook if we wanted them the next day. So basically they kept hundreds of dollars for absolutely nothing and made zero attempt to help or work with us. For a company in hospitality/events, the lack of flexibility, empathy, and basic customer service is beyond disappointing. We paid $600+ to receive nothing. We will absolutely be filing a chargeback. read more

Ivar was incredibly kind, courteous, and helpful throughout our entire beach experience. He made everything effortless--having our chairs and umbrella set up and ready meant all we had to do was show up and relax. His friendly attitude and attention to detail truly made our time at the beach easy and enjoyable. At the Pelican Resort. read more

I will never be able to go the beach the same without them. Super convenient, every day our setup was ready and waiting and not having to worry about breaking everything down when those afternoon FL storms hit was incredible! read more

My group had the smoothest time getting our pontoon. We all had our waivers signed before we arrived, so that helped. The guys that checked us in were awesome. Holden, Lynn, Drake and Connor were a huge help. They put all of our stuff in a wagon and unloaded on the pontoon for us. They also blew up all of our water floats. When we arrived back at the dock, they guys were there waiting for us to unload the boat and transport our stuff to the parking lot. There were 7 in our group and La Dolce Vita made the crab island experience great. Thank you. read more

La Dolce Vita - Water fun!!! - Boating Near Me - Destin, Florida

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La Dolce Vita Beach Service is the worst. The service at Hoilday Surf and Raquedt club is the worst. The young lady who runs it is very unprofessional and doesn't know how to appreciate people are spending money here and giving her a job. Very sad to see how this works now! read more

From reservations, to delivery, to pick up all went very smoothly!! Thank you for the very well maintained bikes, the like-new helmets and bike locks that all had the same code! You made it so easy! read more

Beach chairs/Umbrellas: We were surprised to see that most people did not use your beach umbrella service at Camp Gulf. We loved arriving each day and just sitting down with our beach gear and cooler! The attendents were consistently kind and set up our chairs close to beach entrance as we requested. We loved the big umbrella and just moved our chairs around under it throughout the day to sun dodge. The only issue we had was that a few of the chairs were worn out (ripped straps, stripped seat back adjusters). Luckily we had an extra chair in our set so we just swapped them out. Golf cart: The golf cart was nice. We had to go out and buy me a stepstool because I'm 4'11" and handicapped! The carts are way too high for short folks, handicap folks and elderly folks...which is most of the customers at Miramar beach :). Please consider including a stool (it fits right under the back seat) to prevent injuries and help out the majority! My husband also said that the carts didn't have any suspension so the numerous speed bumps were painful. The battery lasted a long time and the carts were in good condition. We didn't like the fees that were added but it is what it is. We would rent again if we were to return to this area. read more

Rented kids bikes during recent trip to Watercolor. They were great to work with! Bikes were delivered & picked up from hotel. Found it easier to call to reserve versus using website. Reasonably priced and quality cruisers. read more

We had a good experience with La Dolce Vita. Very friendly and professional service to make our reservations before we came to town. We stayed at Miramar Beach, and our bikes and a beach wheelchair were delivered to our beach house before we even arrived. Beach chairs and umbrellas were set up at about 7am each morning. Beach staff checked in with us each day to make sure we had what we needed. They took down the umbrellas pretty much right at 5pm. Many days we were still out enjoying the beach, but we would not have our chairs after that time. I felt the prices were a little high, but they were likely in line with what other companies charge. read more

La Dolce Vita - Beach chair and umbrella sets on Miramar Beach - Boating Near Me - Destin, Florida

The WORST beach chair rental we've ever experienced! If you want the beach chairs at the beach when you get there... do NOT rent from here. We had to wait everyday for them to even be on the beach to ask where our chairs were that we asked & paid for ! read more

Bikes were well maintained, easy to ride and thigh we had some tire issues the service was immediate! Highly recommend read more

We rented beech chairs for two days and rented kayaks. Had tons of fun and the staff were helpful and super chill! Ask for AJ he was really friendly and helpful! Will come back again for sure! read more

Convenient, comfortable and easy to access beach chairs and umbrellas for the family. Customer service and set up was great!!

Reserved our item, they communicated great the entire time, delivered it on time. everything handled by text and online. very easy.

Great equipment and service! Bikes arrived on time and in great shape. Highly recommend La Dolce Vita for bike rentals.

Bikes were set up when we got there. We've used LDV a lot and always have a good experience. If there's ever an issue it's always resolved quickly. read more

Process to rent took a few minutes, but not too long. Price was high compared to the other shop I checked. Bike was fine. Only used 4 hours. Very basic. read more

Loved having the cart. When we originally priced it we did not see all the fees!! Delivery fee $50 Sales tax I get.. Booking fee $59.50. really? AND you have to add a gratuity of at least 10% or you can't book the cart! I never even saw anybody so how would I know to tip them?? So just be aware the price is not the price. read more

Had the best service. Angelo, Chelsea and staff were fantastic. They took great care of us. We can't wait to go back. Where ever we go down on the gulf we will find their service. read more

I really had a great experience with this company and found their products clean, dependable and timely.

Stayed at Dunes of Seagrove and "Beach Shack Brennan" the king douchenozzle of beach chair and umbrella set up at our complex serves up equal parts contempt, rudeness and zero social awareness. He not only gives zero "Fs" but he wants to ensure that you know it too. He was a complete jerk to anyone trying to reserve a chair setup and we even watched him kick a lady out of her chair at 4:50pm. I have seen Roomba vacuums with more emotional intelligence than this moron. 10/10 for his tan though. But seriously, he should be fired. read more

Bikes were great and in good shape. They delivered and had them set up for us when we arrived in Seaside. Also, they set an easy lock code for us to remember. Would use them again. read more

We were totally satisfied with our gold cart rental, rental bikes and beach set up. We have already scheduled our stay next year in the same house and will be utilizing your service in 2025. Thank you! read more

We were staying at Destin West Resort. Standing in line 30 minutes to rent each day was ridiculous. The prices change on a whim, when challenged the kids will back down & give you the price agreed upon. The setups are so close together that you have to turn sideways to walk between the umbrellas to get to the water. You can rent extra chairs but there's no place to put them. People set up their own umbrellas right in front of you in spite of a sign saying you can't (nothing was enforced.) After a few days, we just decided to use our own & not even bother with them. The chairs are there from 9 to 5, but with 30/45 minute of check in time you lose part of the day. Extremely frustrating. read more

Reserve an umbrella and chairs for the day. Well worth the cost and the guys that set up and assist are very friendly. They even give suggestions for dinner. Watching them tear down the hundreds of chairs is entertaining too. read more

La Dolce Vita - Boating Near Me - Destin, Florida

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Nice company to work with. Only complaint is the "off road" style golf carts the offered. Very difficult for us older folks to get in and out of. But, that said the experience was good. read more

Close to the beach, restaurants, and pools. Bike riding every morning was wonderful. Very beautiful home and very clean.

The beach wheelchair was there waiting for us when we checked in. Great experience. Thank you

Customer service was great! When we arrived, our wheelchair was waiting for us. The experience was easy. Would use them again.

Exactly as promised. Cart was delivered on time, in great condition, and LDV was responsive to my emails. Thank you!!

Great customer service, I will absolutely always use this company for all my needs while at the beach, awesome company

On our last day of vacation we had a pontoon reservation. We rented from La Dolce Vita. They sent us out an hour (actually less, like 15m) before calling it for the day. The pass back from Destin was too dangerous. We had the pontoon fill with water 3 times. Nearly capsized twice. Everything, our clothes, phones, completely soaked with water. Their associates couldn't be bothered to discount or comp the boat after putting us in a reckless and dangerous situation. The associate kept repeating that we signed the waiver. The part that bothered me the most is they decided to call it 15 minute after we left. In that fifteen minutes, they should have called us and the family that went out with toddlers. Our safety was not a concern. They chose profit. It took a lot of work for me to steer the hour journey back. I held back tears, got hit by walls of water over and over, losing my footing and falling. I've got damaged toenails, cuts, and bruises from trying to keep a pontoon from capsizing in the bay. Towards the end of the journey, after the third wall of water enter the boat, my 13 year old lost it and I struggled to stay focused on keeping the boats heading. When I got back to our rental, I just sat outside and cried, cried, cried, it was so traumatizing. I'm still traumatized. Do not, do not, do not rent from any of their companies. They put profit over the safety of people. read more

Wonderful service provided by a friendly staff. We have used them many times and we are always happy . The staff is friendly and knowledgeable. They do their best to accommodate us. I do suggest making your reservations before you arrive in order to get better seats. read more

Cozy and comfortable beach chairs and umbrellas! Shoutout to Jake in Destin for fabulous service!!

UPDATE Someone called me, by the name of Christopher & remedied the situation, he was not aware of the Destin office girls who answer the phones behavior, he was understanding and kind. My name is Maria Papadopoulos-Arnold I placed a order for chair rentals at the pelican in Destin on Friday, our order # XXXXXX Our total was $550 placed on a credit card Not only was the $550 charged but ALSO a charge of $675.45 TOTALING $1225.45 I immediately notified your staff in the office and spoke to someone I believe her name was Ashley absolutely rude, & Stated "this happens all the time". I can't imagine this happening all the time, this provided no comfort- Was also transferred to someone in billing who credited back the $675.45 via square As well as an additional $107 credit on our original order for inconvenience. Checked my account everything was fine & money back but when I woke up this morning on Saturday only to find that ALL charges were reversed back and the original $1225.45 was still there and no credit actually happened. As you can imagine I was pretty upset. I called your Destin office to relay this information, Only to be greeted with extremely rude girls on the phone who wouldn't let me even explain the situation kept transferring over to billing and essentially hung up on me twice! We are extremely upset and I will post about this experience everywhere that I can until I get resolution. I can't imagine a business with these girls answering the phones so rudely and charging people "all the time" for other peoples chairs?? When I asked for a managers phone number or email I was only greeted with we're not allowed to give that information out and there's no way to file a formal complaint. Interesting I hope someone finds this email that can actually help us remedy the situation. We have been going to the pelican Beach for the past 16 years and the previous beach service was never like this -he was a nice gentleman had a spiral notebook and we never had an issue. We rented from you guys ever since you took over that beach service and we have essentially never had an issue but this situation is horrendous. Can you please call me back read more

I'm glad I read the 1 star reviews, it was apparent, that the people complaining were almost all self inflicted events. We rented a pontoon boat on Friday June 21st 2019 to spend the day at crab Island. We arrived a little late for our rental, they called us to make sure everything was OK, when we got there the staff was super friendly and got us on our boat quickly and gave us a thorough rundown of the boat. The anchor line was a bit short, however standing on it with some water socks got it into the sand enough to get us secure. When we returned, the gentleman helped us doc and unload as well as took care of our trash. We could not have asked for a better experience. read more

La Dolce Vita - Boating Near Me - Destin, Florida

DO NOT rent from this place. If I could choose a 0 I would have. June 15th, 2020We stayed at Watersound beach and rented three umbrellas and six chairs. My husband and brother in law worked with Hunter to set us up for the whole week. We enjoyed the items for a day. We came back down to the beach the next day, and couldn't locate our reserved chairs and umbrellas. Hunter was not at his station, so I had to call him on his phone. He was at lunch. He proceeded to tell me we were not on his list and that he would be down in a few minutes to talk to us. When he came down he said oh, you only had it for the day. Both my husband and brother in law were there when he said it would be $265 for the week. Now today, it's a different story. So we are out on the beach, with 10 kids and two elderly people. Without any chairs or umbrellas. He said there must have been a miscommunication. I asked what would it be to make sure we are covered the rest of the week. He then shared it would be over $1000. We could rent a house for that much. Absolutely a total scam. He knew that what we asked for and the story changed the next day. Do not waste your money. TOTAL scam! read more

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